ActiveCampaign announced the immediate availability of SupportTrio Version 2.6. Starting with version 2.6 a number of AJAX enabled features are implemented into the integrated PHP help desk solution.

The new version's extensive list of added features and improvements include: Spell check, when proprietary LGPL project (ActiveSpell) is turned on it allows for spell checking in the admin and public ticket post areas; Live viewing indicator, static (on page load) viewing indicator a standard feature has been replaced by a live viewing indicator- see who is entering/exiting the ticket along with who is currently viewing the ticket; Live typing indicator, alerts you when another admin/operator is typing on the ticket you are currently viewing ensuring that two admin/operators do not reply to the same ticket; Auto-refreshing of the queue, beginning with 2.6 you will not notice a refresh of the main ticket view page as tickets are added or removed from the list without losing any checkbox settings in the process; Updated public/admin interface; Improved searching; and more.

What's New: http://www.activecampaign.com/blog/?p=34

Online Demo: http://www.activecampaign.com/12all/demo.php