CA, Inc. (NASDAQ: CA) today announced the latest version of CA
Wily Application Performance Management (APM). The solution has
been optimized to manage the online customer experience and the
associated Web applications in large, complex and highly distributed
SOA and virtualized environments.
The single, integrated solution for managing Java™
and .NET deployments features out-of-the-box support for heterogeneous
SOA deployments to help ensure that organizations deliver services as
promised. CA Wily APM provides insight into the interdependencies that
span across business processes composed of Web services.
CA Wily, which recently surpassed 1,000 customers, significantly
enhanced its APM solution to enable faster deployments, provide
compliance support, and deliver more robust triage and diagnostic
functionality to help resolve problems more quickly.
The CA Wily APM solution, which features CA
Wily Introscope r8 and CA
Wily Customer Experience Manager (CEM) r4.2, helps enterprise IT
operations and business managers ensure that their mission-critical
Java and .NET Web applications meet business, customer experience
levels and performance goals.
This release is one of 10 new and enhanced Enterprise IT Management
(EITM) and Governance solutions CA
has announced today to help organizations address IT management
issues intensified by today’s challenging
economy by better adapting to change, capitalizing on new
opportunities and controlling costs.
Supporting Quotes
“As one of the largest financial services
firms in the U.S., managing the performance and availability of our
Web applications is critical to delivering superior customer service
and meeting our growing business needs,”
said Joe Pagan, systems architect, Lincoln Financial Group. “CA
Wily APM simplifies and streamlines the management or our large,
heterogeneous Java Web application environment by monitoring all
business transactions in real time to identify, triage and resolve
problems before they impact end users. The enhancements in Introscope
r8 will make it possible for us to manage our business-critical Web
applications more efficiently to help us reduce complexity, optimize
performance and control costs.”
“SAP customers are increasingly adopting the
SAP NetWeaver® platform to deploy
mission-critical SOA, Java and .NET Web applications,”
said Janko Budzisch, chief service architect for SAP AG. “CA
Wily Introscope r8, a key part of SAP Solution Manager, helps SAP
Active Global Support ensure that our customers’
applications meet business and performance goals by quickly detecting
and resolving complex issues before they affect users. With powerful
capabilities for rapid triage, root-cause analysis and historical data
reporting, CA Wily Introscope r8 makes it possible to identify and
remove bottlenecks, optimize resources and lower the costs associated
with maintaining Web applications.”
“For SOA implementations to be successful,
it is critical to realize the importance of managing application
performance in an increasingly complex IT environment,”
said Jason Bloomberg, managing partner and senior analyst, ZapThink. “When
problems occur, they can be extremely time consuming and costly to
resolve without visibility into the entire business transaction. To
prevent problems from occurring in the first place, enterprises should
deploy a reliable, scalable and complete SOA-ready application
performance management solution that monitors the overall business
transaction performance and customer experience from any service
consumer to the back-end SOA infrastructure in real time.”
“Enterprises have spent significant time
and money developing SOA infrastructures, but too often with little
up-front planning for measuring overall transaction performance and
customer experience,” said Chris Cook,
corporate senior vice president and general manager of CA’s
Application Performance Management business unit. “CA
Wily offers a more comprehensive Application Performance Management
solution optimized for today’s complex SOA
environments, providing enhanced visibility into the transactions and
the total customer experience.”
CA Wily APM Optimized for SOA Deployments
Often SOA deployments fail to deliver the desired results because of
performance problems associated with unpredictable loads or unplanned
usage. Problem resolution in this complex environment can be extremely
time consuming and costly. Effective problem identification and
resolution requires complete visibility into the entire transaction
that reflects the total customer experience.
CA Wily APM is optimized to help manage the complexity introduced by
SOA environments. When a production problem with a SOA deployment
occurs, CA Wily APM can help pinpoint the component in the SOA
infrastructure that is causing poor Web application performance,
enabling the organization to avoid problems that can result in
additional development expense, loss of confidence in IT or the
business unit, customer dissatisfaction, and ultimately lost revenue.
CA Wily Introscope r8
CA Wily Introscope r8 monitors complex Java and .NET Web applications,
application servers, ESB’s, Process
Servers, and other SOA infrastructure components 24x7. This helps IT
to ensure that mission-critical Web applications and Web services meet
business and performance goals. With enhanced capabilities for rapid
triage, root-cause analysis, historical data collection and reporting,
CA Wily Introscope helps make it possible to identify and pinpoint
bottlenecks proactively, eliminate unplanned outages, manage service
levels, optimize resources and lower the costs associated with
maintaining Web applications. Key new features and benefits include:
Increased Scalability– Allows
customers with large-scale SOA deployments to manage more Java and
.NET Web applications more efficiently. Customers in clustered
environments can now manage five times as many applications and
customers in stand-alone environments can manage twice as many
applications while reducing the costs associated with additional
hardware.
Unified .NET Support– Integrates
support for Java and .NET into a single solution, providing a more
comprehensive management approach for today’s
continuously growing and heterogeneous Web application environments.
With near-zero overhead, the unified solution is optimized to run
efficiently in large and complex production environments to simplify
management and reduce administration costs.
Rapid Time to Value – Installs
quickly and easily to provide value right out of the box. The solution
monitors any Java or .NET Web application in real time to manage the
performance and availability of critical Web applications and the
online customer experience. Usability enhancements include an
intuitive user interface, an updated dashboard look and feel and
three-dimensional graphics, making it even easier and faster to triage
and diagnose critical performance incidents.
Increased Web Services Transaction Visibility–
Provides more comprehensive Web services transaction visibility in
complex, loosely coupled SOA environments by gathering data from
heterogeneous services that span the end-to-end business process,
resulting in better insight into overall transactional behavior and
interdependencies within the environment. CA Wily APM provides
visibility into each layer of the SOA architecture, from the services
layer down through the underlying application and back end
infrastructure components.
Enhanced Functionality – CA Wily
Introscope r8.0includes key functionality that provides
critical data to help the IT organization diagnose and triage
difficult production application issues. CA Wily Introscope now
includes the following add-on features as part of the base solution,
making it even more powerful:
Enterprise SOA and Web Services Management Support–
Empowers consumers and producers of Web services to monitor
critical services around the clock, detect problems proactively,
and perform root-cause analysis when issues arise.
CA Wily Introscope Transaction Tracer–
Isolates individual problematic transactions in a live production
system across multiple processes.
CA Wily Introscope ChangeDetector –Combines real-time change data with real-time performance
metrics, enabling application support personnel to quickly detect
and diagnose change-related Web application performance issues
CA Wily Introscope ErrorDetector–
Assists application support personnel to detect and diagnose the
cause of serious errors, which can prevent end users from
completing Web transactions.
CA Wily SQL Agent –Provides
database visibility all the way down to specific SQL statements
CA Wily Environment Performance Agent (EPA) –Uses simple scripts that quickly and easily allow Introscope
to monitor virtually any type of application subsystem that
impacts performance.
CA Wily SmartStor– Acts like a
flight data recorder, allowing customers to record data reported
to Introscope for anytime viewing via dashboards or historical
reports.
CA Wily CEM r4.2
CA Wily CEM r4.2 allows the business and IT to understand and respond
to issues that affect the online experience of end-users, whether they
are external customers, partners or employees. CEM identifies and
prioritizes performance problems by analyzing individual end-user
transactions and Web services invocations in real-time, helping IT to
troubleshoot problems before end-users are affected. The solution can
measure and report on Service Level Agreements (SLAs) and manage
incidents by business impact to improve the delivery of
business-critical services. Key new features and benefits include:
Increased .NET Support, Compliance and Security –Increases insight into and strengthens management for today’s
rapidly growing .NET Web architectures to provide a comprehensive
end-user experience management solution for both .NET and Java. CA
Wily CEM is designed to support IPv6, and can help customers to
achieve U.S. Federal Information Processing Standards (FIPS) data
store compliance. Customers can now monitor transactions and
operate efficiently in next-generation IPv6 environments. In
addition, CA Wily CEM delivers standard FIPS compliance –
the security benchmark within government departments and agencies –
providing an added layer of protection for mission-critical data.
As part of this release, CA Wily also has integrated CA Wily
Introscope and CA Wily CEM with CA
CMDB to support CA’s Unified Service
Model (USM) initiative. This new integration directly links
application transaction performance and flow with related IT
infrastructure performance information, helping customers to better
understand the impact of planned and unplanned changes, analyze the
cause of service disruptions and streamline incident resolution.
CA World 2008
To learn more about how CA solutions help customers govern, manage and
secure IT for greater business value, join the world’s
largest gathering of CA customers and partners at CA
World 2008, November 16-20, 2008, at The Venetian Congress and
Sands Expo in Las Vegas, Nevada.
CA (NASDAQ: CA) is the world’s leading
independent IT management software company. With CA's Enterprise IT
Management (EITM) vision and expertise, organizations can more
effectively govern, manage and secure IT to optimize business
performance and sustain competitive advantage. For more information,
visit www.ca.com.
CA, CA, Inc., Computer Associates, Application Performance Management,
CA APM, CA Wily, CA Wily Introscope, Introscope, CA Wily Customer
Experience Manager, CA Wily CEM, CEM, CA Data Center Automation Manager,
CA NSM, CA Service Desk, CA Service Metric Analysis, CA SPECTRUM,
Unified Service Model, USM, SOA, Virtualization, Web Applications, Web
Services, Java, .NET, Service Level Agreements, IPv6, Federal
Information Processing Standards, FIPS.
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Let’s face it - 2008 was a real slog. Even the most wide-eyed optimist would agree that this was one year whose end was long overdue. Of course, ringing in the New Year doesn’t somehow wash away what has become a fairly deep recession, but it does symbolize the fresh start th...
