Contextware, Inc., provider of software solutions that improve employee performance and productivity, announced the release of version 3.1 of its namesake software. Contextware v3.1 improves execution by helping businesses capture and communicate rich detail on how to perform any business process, procedure or best practice. The software effectively delivers a workbench or toolkit to end-users that supports knowledge management, process improvement and performance based learning initiatives. Key elements include new collaborative features for authors and end-users, streamlined pure-web business process authoring and new user-configurable reporting capabilities.

"There were several drivers behind this latest release including significant client input, our continued mission to improve software interfaces and ease of use, and a focus on delivering technology that provides an obvious return on investment," stated David Austin, President of Contextware. "Equally important, several of these new capabilities will open new markets for partners and us, particularly with those enterprises seeking to instantiate best practices across their organizations."

Improved Performance and Scalability:

Incorporation of Web 2.0 Asynchronous Javascript and XML (AJAX) components provides end-users in customer support functions, or those with an on-demand need for performance support with rapid information access. System authors also enjoy significant speed gains as they codify processes, procedures and best practices.

Process Improvement and Collaboration:

Contextware's new capability to clone processes and then re-engineer them based on interaction with the system is unique. This capability allows for rapid deployment of knowledge and information rich activities and encourages their refinement and continued improvement.

Process and Procedural Templates:

Version 3.1 makes available a discrete number of process templates and associated job aids and information. These configurable templates are part of a growing library intended as building blocks for kick-starting implementations.

About Contextware, Inc.
Contextware's award winning technology provides commercial and government enterprises with a platform to capture, optimize and manage how information-rich work is performed by connecting people with the processes, content, expertise and tools needed to do their jobs. Contextware's approach serves as an enabler for key productivity initiatives including: learning and training in real time; complying with policies and procedures; capturing and sharing knowledge; and managing business processes.