Since the iPhone was first released, early adopters haven't stopped talking about what they think of the device. While the free promotion can be a great marketing tool for wireless carriers, it can be crippling if users have issues with session and network quality.

Verizon's Voyager and Nokia's N810 must isolate and prioritize network problems to ensure that customer issues are addressed as quickly as possible. Ensuring that these early adopters have a positive experience is essential for having any chance at the viral adoption the iPhone experienced, along with a low customer churn rate.

Speaker Bio: Mark McIlvane is President & COO of Velocent Systems. A "startup specialist," he firmly believes that startup companies are a science, and that they will succeed if managed properly. Mark joined Velocent from Personeta, Inc., where he was President, and CEO. Prior to Personeta, he was Senior Vice President of Sales at IP Unity, and he held several positions at Clarent Corporation, most recently as Executive Vice President, Business Operations. Before Clarent, Mark was Vice President of Sales & Marketing at Comverse Technology, a leading provider of network-based multimedia enhanced communications services. 

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2008  Will Be The Decision Year for RIAs
AJAXWorld Conference & Expo 2008 will provide delegates with the optimum balance between RIAs, Rich Web Technologies and AJAX, while underlining business needs, technology potential, and enhanced user experience.

This year at AJAXWorld the relentless focus is not only on where RIAs are now but also where Rich Web Technologies are headed, where Enterprise Web 2.0 and Social Applications are taking the software development industry and the end user, and how Rich Web Technologies are transforming our businesses and our lives.

Delegates will learn how RIAs are making money and gaining market-share for some of the leading businesses in the world.

The real-world questions that will be answered by this year's 140+ sessions are those that currently preoccupy working developers, architects, IT managers and business line managers. The 2008 tracks include:

• Enterprise RIAs and AJAX
• Rich-Web Case Studies and Mash-Ups
• Enterprise Web 2.0 & Social Applications
• Event-Driven Web
• iPhone Developer Summit
• Diamond Track

AJAXWorld is sponsored by the world’s leading RIA technology providers including.

Conference faculty includes the world’s top RIA experts.