Welcome!

Machine Learning Authors: Yeshim Deniz, Zakia Bouachraoui, Elizabeth White, Pat Romanski, Liz McMillan

Related Topics: @DevOpsSummit, Machine Learning , @CloudExpo, FinTech Journal

@DevOpsSummit: Blog Feed Post

FinTech’s Performance and User Experience | @DevOpsSummit #Agile #FinTech #WebPerf

Financial service providers have to take performance as seriously as their counterparts in the ecommerce or media industries

FinTech's Performance and User Experience
By Craig Lowell

In Michael Lewis’s 2013 best-seller Flash Boys, in which he takes a deep dive into the world of high-speed trading, he reveals how certain financial insiders had managed to game the system by reducing latency as much as possible in order to get an advantage over their competitors. Lewis showed how a fiberoptic connection that is just a millisecond or two faster than someone else’s can allow automated trading software to conduct transactions at the lowest possible prices. For the user (or machine) that had just the tiniest increase in latency, a stock price would appear on screen, but by the time the command to purchase it was received, the offering would no longer be available.

While high-speed trading represents an extreme case, and that level of optimization isn’t quite as big of a deal for the vast majority of market transactions, it underscores the challenge faced by all DevOps professionals in the financial services industry. Consumers across industries already have very little tolerance for poor performance, but their patience becomes even thinner when opportunities for financial gain are at stake. A few milliseconds usually won’t make much of a difference, but once the performance threshold is breached and customers’ portfolios are being negatively impacted, the backlash is going to be severe.

Therefore, it goes without saying that financial service providers have to take performance just as seriously – if not more so – as their counterparts in the ecommerce or media industries. This includes everyday omnichannel banking services such as transferring funds or checking balances, but is even more imperative for online trading vendors, who must also factor in the ever-changing nature of the worldwide markets.

Such is the case for GAIN Capital, a financial services firm which runs a public trading platform on web infrastructure around the world that allows users to buy and sell stocks across different international markets. Because GAIN Capital operates as a SaaS provider connecting consumers to the financial markets, they cannot afford to be a performance bottleneck. And due to their emphasis on markets where digital experience monitoring can be difficult, such as China and Singapore, GAIN has an even greater challenge to deliver an optimized digital experience to their customers.

The complex nature of GAIN’s trading platform requires streaming HTTP service and their rest API to deliver real-time stock prices and updates, which means that they must run constant synthetic tests of those components through complex scripting scenarios, as well as detect and resolve any problems that arise in a matter of minutes.

GAIN Capital must also be able to collect this data from remote geographies in order to best emulate the kind of user experience that an end user would have when trying to conduct business on the financial markets in China, Singapore, the U.S., or anywhere else around the world. That means having optimized connections to both the market data, as well as the end users who are accessing GAIN’s trading platform, and being able to detect performance issues on either their own internal servers, or on the infrastructure components within their architecture, such as DNS and CDN providers in those given regions. After all, consumers don’t care if a problem lies with one of GAIN Capital’s servers or with a third-party vendor; they just want to be able to conduct their transactions in a timely manner.

At the end of the day, financial service providers have a lot on their plate considering that they must provide the best possible digital experiences across many different locations, while also dealing with the limits imposed on them by the requisite security measures that must accompany any connections in which consumers’ private and sensitive data is being transmitted. Failure to do so will impact not only their own revenue streams, but those of their customers’ as well – and by extension, their own brand and reputation.

The post FinTech’s Performance and User Experience appeared first on Catchpoint's Blog - Web Performance Monitoring.

Read the original blog entry...

More Stories By Mehdi Daoudi

Catchpoint radically transforms the way businesses manage, monitor, and test the performance of online applications. Truly understand and improve user experience with clear visibility into complex, distributed online systems.

Founded in 2008 by four DoubleClick / Google executives with a passion for speed, reliability and overall better online experiences, Catchpoint has now become the most innovative provider of web performance testing and monitoring solutions. We are a team with expertise in designing, building, operating, scaling and monitoring highly transactional Internet services used by thousands of companies and impacting the experience of millions of users. Catchpoint is funded by top-tier venture capital firm, Battery Ventures, which has invested in category leaders such as Akamai, Omniture (Adobe Systems), Optimizely, Tealium, BazaarVoice, Marketo and many more.

CloudEXPO Stories
ClaySys Technologies is one of the leading application platform products in the ‘No-code' or ‘Metadata Driven' software business application development space. The company was founded to create a modern technology platform that addressed the core pain points related to the traditional software application development architecture. The founding team of ClaySys Technologies come from a legacy of creating and developing line of business software applications for large enterprise clients around the world.
DevOpsSUMMIT at CloudEXPO, to be held June 25-26, 2019 at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real results. Among the proven benefits, DevOps is correlated with 20% faster time-to-market, 22% improvement in quality, and 18% reduction in dev and ops costs, according to research firm Vanson-Bourne. It is changing the way IT works, how businesses interact with customers, and how organizations are buying, building, and delivering software.
Most modern computer languages embed a lot of metadata in their application. We show how this goldmine of data from a runtime environment like production or staging can be used to increase profits. Adi conceptualized the Crosscode platform after spending over 25 years working for large enterprise companies like HP, Cisco, IBM, UHG and personally experiencing the challenges that prevent companies from quickly making changes to their technology, due to the complexity of their enterprise. An accomplished expert in Enterprise Architecture, Adi has also served as CxO advisor to numerous Fortune executives.
Automation is turning manual or repetitive IT tasks into a thing of the past-including in the datacenter. Nutanix not only provides a world-class user interface, but also a comprehensive set of APIs to allow the automation of provisioning, data collection, and other tasks. In this session, you'll explore Nutanix APIs-from provisioning to other Day 0, Day 1 operations. Come learn about how you can easily leverage Nutanix APIs for orchestration and automation of infrastructure, VMs, networking, and even backup/DR. We'll review available APIs and conduct live demonstrations of integrations and the automating common IT tasks.
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science," is responsible for setting the strategy and defining the Big Data service offerings and capabilities for EMC Global Services Big Data Practice. As the CTO for the Big Data Practice, he is responsible for working with organizations to help them identify where and how to start their big data journeys. He's written several white papers, is an avid blogger and is a frequent speaker on the use of Big Data and data science to power the organization's key business initiatives. He is a University of San Francisco School of Management (SOM) Executive Fellow where he teaches the "Big Data MBA" course. Bill was ranked as #15 Big Data Influencer by Onalytica. Bill has over three decades of experience in data warehousing, BI and analytics. He authored E...