Welcome!

AJAX & REA Authors: Nicholas Leck, Chris Fleck, Marek Miesiac, Loraine Antrim, Liz McMillan

Related Topics: Adobe Flex

Adobe Flex: Article

Adobe Unveils LiveCycle Enterprise Suite

Solution transforms how organizations engage with customers, citizens and partners

Adobe Systems has introduced Adobe LiveCycle Enterprise Suite (ES), an integrated family of software for automating processes that help businesses and governments engage with customers, citizens, partners, and suppliers. LiveCycle ES integrates the capabilities of Adobe Flex and PDF technologies, while leveraging the reach of Adobe Flash® Player and Adobe Reader to enable a new class of “customer engagement” applications that connect people inside and outside organizations to internal information and processes.

With LiveCycle ES, organizations can deliver external-facing applications that are easier to interact with. This enables companies to better communicate with people who may be frustrated with or confused by on-line procedures and are likely to abandon transactions, resorting to higher-cost avenues such as in-person visits or phone assistance. By transforming processes such as account enrollment, claims processing, or guided self-service into engaging applications, businesses and governments can improve customer service, decrease costly cycle times, and manage information faster and more accurately.

LiveCycle ES improves how people worldwide interact with – and benefit from – products and services. For example, financial institutions can use LiveCycle ES to interact with customers through high-quality, self-service applications, offering them a wider array of services on-demand while streamlining processes and minimizing costs. In addition, LiveCycle ES enables governments to advance the quality and breadth of services they offer to citizens, accelerate time to deliver services, safeguard confidential information, and dramatically reduce inefficiencies.

About Flex News Desk

Flex News Desk provides the very latest news on the cross-platform Flex development framework for creating rich Internet applications, and on Adobe's AIR/Flex/Flash product combination.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.