Welcome!

AJAX & REA Authors: Chris Fleck, Marek Miesiac, Loraine Antrim, Liz McMillan, Yeshim Deniz

Related Topics: AJAX & REA, Open Source

AJAX & REA: Article

The Planet Streamlines Customer Online Experience With Launch of AJAX-Powered Web Site

Designed With AJAX Programming Language, the Site Provides Customers With Cleaner Navigation and Fewer Clicks

(SYS-CON Media) - The Planet, formerly known as The Planet-EV1Servers, unveiled its new corporate identity, with the launch of a new Web site and new Orbit customer portal, offering a streamlined online customer experience. The new site – www.theplanet.com – incorporates the best features from the merged companies’ previous iterations, and makes it easier for customers to access and use the company’s comprehensive portfolio of on-demand IT infrastructure products and services. Designed with the Web 2.0 AJAX programming language, the site provides customers with cleaner navigation and fewer clicks

“Customers have a choice, so in every contact with The Planet, our goal is to exceed their expectations,” said Vice President of Marketing Steve Kahan. “Whether it’s learning about server offerings, configuring a system or contacting customer support, our new Web site and Orbit customer portal have been designed to deliver a first-rate experience. Our new sites create a better world for their businesses.”

New Content for Products & Services

The new corporate Web site provides a streamlined and engaging overview for identifying the best products and services for a customer’s business. With improved agility, the site is far easier to navigate and provides a much-improved interactive experience:

Product Overview: With a new intuitive product naming convention, customers can compare server lines side-by-side to determine the best choice for their businesses based on the relative performance capabilities of each package. The product lines carry intuitive naming conventions including Entry-Level, Mid-Level and High-Performance, and also a new Economy Line.

Build a Server, See the Price: After selecting a server, customers simply mouse over the product to build their selection. With each choice, the cost is automatically configured in a single view before proceeding to the shopping cart.

Accessible Information: Whether it’s managed solutions for e-mail or Web hosting, to databases and social media – or specialized solutions for gaming or colocation – The Planet has sectioned its services to make it easier for customers to find the products they require.

Service That Delivers: The Planet also clearly enumerates new services options, including Built-In Value Support that is free for all servers, except the new Economy line. With guaranteed uptimes of 99.9 percent for all customers – and 100 percent for those who select the managed services options – the company underscores its promise to deliver top-quality support.

Customers Validate Their Choices: In the new “Our Customers” success story library, prospective customers can read first-hand accounts of how companies are solving business challenges using services from The Planet.

About RIA News Desk

Ever since Google popularized a smarter, more responsive and interactive Web experience by using AJAX (Asynchronous JavaScript + XML) for its Google Maps & Gmail applications, SYS-CON's RIA News Desk has been covering every aspect of Rich Internet Applications and those creating and deploying them. If you have breaking RIA news, please send it to RIA@sys-con.com to share your product and company news coverage with AJAXWorld readers.

Comments (1) View Comments

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


Most Recent Comments
ajax news desk 01/15/07 08:44:34 AM EST

The Planet, formerly known as The Planet-EV1Servers, unveiled its new corporate identity, with the launch of a new Web site and new Orbit customer portal, offering a streamlined online customer experience. Designed with the Web 2.0 AJAX programming language, the site provides customers with cleaner navigation and fewer clicks