Welcome!

IoT User Interface Authors: Elizabeth White, William Schmarzo, Roger Strukhoff, Sematext Blog, Liz McMillan

News Feed Item

Safelite AutoGlass Leverages Ultimate Software’s Person-Centric Technology to Support Rapid Expansion, Connect Thousands of Employees

Ultimate Software (Nasdaq: ULTI), a leading cloud provider of people management solutions, announced today that Safelite AutoGlass®, the leading company for auto glass repair and replacement in the U.S., is leveraging the UltiPro solution to support ongoing expansion, provide quick access to its widely dispersed, mobile workforce, and deliver strategic business intelligence to HR and financial teams.

Founded in 1947, Safelite AutoGlass has grown from a single store in Wichita, Kansas to the largest vehicle glass specialist in the U.S., with more than 10,000 employees serving over 4 million customers per year. Previously, the company had been using a payroll service bureau to handle its HR operations. With its rapid, continual growth, Safelite needed to make the switch to a sophisticated, flexible HCM solution that provides instant, mobile capabilities for its thousands of employees as well as real-time reporting and analytics for strategic gains.

“Since we first deployed UltiPro in 2009, we have doubled our employee base, and one of our company business strategies is to double our business again within the next five years. With UltiPro’s configurability, we are confident that we can support our business as it moves to the next level. We have the right technology, tools, and resources in place,” said Ben DeMartini, HRIS manager at Safelite AutoGlass.

According to DeMartini, one of the greatest benefits to the growing business has been increased productivity for Safelite’s HR team, which can focus more on achieving strategic goals and supporting its workforce rather than spending time on managing paper processes.

“Our company is very focused on developing talent and leadership, and Ultimate’s technology enables us to put more focus on the true ‘people’ aspect of what we do. One of the biggest wins for us is the total elimination of paper usage; and with such a large workforce across the U.S., this translates into tremendous reduction in expense for our business as well as time and effort for our HR teams,” said DeMartini. “The efficiency and time savings have been incredibly beneficial to our HR department and our company — and having UltiPro has been a very positive experience for our associates as well.”

Even with such a large workforce widely-dispersed throughout the U.S., Safelite is also able to function more strategically because it has the tools to accelerate communications and provide employees with instant, 24-7 access to information. UltiPro is connecting its large population of employees by serving as the primary hub to communicate workforce information, and employees are using the easy-to-use technology to access pay history, update benefits choices, review job details, read company news, find relevant employee forms and documents, and more — immediately available from any location, any device, and at any time.

“The majority of our associates are on the road all day, every day, and it used to be a real challenge for us to communicate with them. UltiPro Mobile is available on the same device as their work orders, which gives them immediate access to self-service capabilities as well as their personal information. It’s very convenient and valuable to them. Instead of having to spend any extra time or effort by going into a base of operations or centralized location, UltiPro Mobile enables our associates to be focused on providing the best services to our customers,” said DeMartini. “And our managers, whether in the field or in an office, can complete tasks from their inbox, review resumes, evaluate performance, and monitor important metrics.”

In addition to enjoying immediate access and business efficiency, Safelite also considers UltiPro Business Intelligence as an additional advantage in creating company-wide benefits.

“We use UltiPro for a range of strategic analytics for both the HR and financial teams, such as monitoring turnover, completing cost analyses or benefits analyses, identifying workforce trends, and more. All of the HR metrics that our company needs are available with one click,” said DeMartini. “With UltiPro’s rich capabilities for reporting and business intelligence, we feel like we are way ahead in knowing what will influence our business, which is a huge advantage because we are continually making business adjustments to support our expansion.”

Safelite also rates Ultimate’s customer service as an essential component to its successful people management. “We are a service-based company, and it’s very important that we partner with other companies like ours that are focused on delivering premium customer service. It’s been extremely beneficial to have quick, direct access to our customer success manager at Ultimate. We have frequent communication with her, and it helps that she is very familiar with our unique business, especially when new issues or trends may surface that impact our company.”

“Having person-centric technology immediately available to employees, managers, and executives is an absolute must for businesses of all sizes and in all industries — especially ones like Safelite that have an expanding workforce comprised of employees in thousands of locations,” said Greg Swick, chief sales officer at Ultimate Software. “UltiPro is technology that people want to use, and as a result, our customers are seeing high levels of adoption and productivity among their workforce. We’re thrilled that Safelite AutoGlass is using UltiPro to connect its people, rely on strategic business intelligence, and support its overall business.”

About Ultimate Software

Ultimate Software is a leading cloud provider of people management solutions, with more than 17 million people records in the cloud. Built on the belief that people are the most important ingredient of any business, Ultimate’s award-winning UltiPro delivers HR, payroll, talent, compensation, and time and labor management solutions that seamlessly connect people with the information and resources they need to work more effectively. Founded in 1990, the company is headquartered in Weston, Florida, and has more than 2,000 professionals focused on developing the highest quality solutions and services. In 2014, Ultimate was ranked #20 on FORTUNE’s list of the 100 Best Companies to Work For; ranked #8 on Forbes magazine’s list of the 100 Most Innovative Growth Companies; and recognized as a ‘Leader’ in Nucleus Research’s HCM Technology Value Matrix. Ultimate has 2,700 customers with employees in 150 countries, including Adobe Systems Incorporated, Bloomin’ Brands, Culligan International, Major League Baseball, Pep Boys, Texas Rangers Baseball, and Texas Roadhouse. More information on Ultimate’s products and services for people management can be found at www.ultimatesoftware.com.

UltiPro is a registered trademark of The Ultimate Software Group, Inc. All other trademarks referenced are the property of their respective owners.

Follow Ultimate Software on Twitter: www.twitter.com/UltimateHCM and on LinkedIn: http://linkd.in/UltimateHCM

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@CloudExpo Stories
WebRTC adoption has generated a wave of creative uses of communications and collaboration through websites, sales apps, customer care and business applications. As WebRTC has become more mainstream it has evolved to use cases beyond the original peer-to-peer case, which has led to a repeating requirement for interoperability with existing infrastructures. In his session at @ThingsExpo, Graham Holt, Executive Vice President of Daitan Group, will cover implementation examples that have enabled ea...
IoT offers a value of almost $4 trillion to the manufacturing industry through platforms that can improve margins, optimize operations & drive high performance work teams. By using IoT technologies as a foundation, manufacturing customers are integrating worker safety with manufacturing systems, driving deep collaboration and utilizing analytics to exponentially increased per-unit margins. However, as Benoit Lheureux, the VP for Research at Gartner points out, “IoT project implementers often ...
SYS-CON Events announced today that Tintri Inc., a leading producer of VM-aware storage (VAS) for virtualization and cloud environments, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Tintri VM-aware storage is the simplest for virtualized applications and cloud. Organizations including GE, Toyota, United Healthcare, NASA and 6 of the Fortune 15 have said “No to LUNs.” With Tintri they mana...
The Jevons Paradox suggests that when technological advances increase efficiency of a resource, it results in an overall increase in consumption. Writing on the increased use of coal as a result of technological improvements, 19th-century economist William Stanley Jevons found that these improvements led to the development of new ways to utilize coal. In his session at 19th Cloud Expo, Mark Thiele, Chief Strategy Officer for Apcera, will compare the Jevons Paradox to modern-day enterprise IT, e...
SYS-CON Events announced today the Enterprise IoT Bootcamp, being held November 1-2, 2016, in conjunction with 19th Cloud Expo | @ThingsExpo at the Santa Clara Convention Center in Santa Clara, CA. Combined with real-world scenarios and use cases, the Enterprise IoT Bootcamp is not just based on presentations but with hands-on demos and detailed walkthroughs. We will introduce you to a variety of real world use cases prototyped using Arduino, Raspberry Pi, BeagleBone, Spark, and Intel Edison. Y...
Complete Internet of Things (IoT) embedded device security is not just about the device but involves the entire product’s identity, data and control integrity, and services traversing the cloud. A device can no longer be looked at as an island; it is a part of a system. In fact, given the cross-domain interactions enabled by IoT it could be a part of many systems. Also, depending on where the device is deployed, for example, in the office building versus a factory floor or oil field, security ha...
Is your aging software platform suffering from technical debt while the market changes and demands new solutions at a faster clip? It’s a bold move, but you might consider walking away from your core platform and starting fresh. ReadyTalk did exactly that. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, will discuss why and how ReadyTalk diverted from healthy revenue and over a decade of audio conferencing product development to start an innovati...
Fifty billion connected devices and still no winning protocols standards. HTTP, WebSockets, MQTT, and CoAP seem to be leading in the IoT protocol race at the moment but many more protocols are getting introduced on a regular basis. Each protocol has its pros and cons depending on the nature of the communications. Does there really need to be only one protocol to rule them all? Of course not. In his session at @ThingsExpo, Chris Matthieu, co-founder and CTO of Octoblu, walk you through how Oct...
SYS-CON Events announced today that Bsquare has been named “Silver Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. For more than two decades, Bsquare has helped its customers extract business value from a broad array of physical assets by making them intelligent, connecting them, and using the data they generate to optimize business processes.
Whether they’re located in a public, private, or hybrid cloud environment, cloud technologies are constantly evolving. While the innovation is exciting, the end mission of delivering business value and rapidly producing incremental product features is paramount. In his session at @DevOpsSummit at 19th Cloud Expo, Kiran Chitturi, CTO Architect at Sungard AS, will discuss DevOps culture, its evolution of frameworks and technologies, and how it is achieving maturity. He will also cover various st...
Identity is in everything and customers are looking to their providers to ensure the security of their identities, transactions and data. With the increased reliance on cloud-based services, service providers must build security and trust into their offerings, adding value to customers and improving the user experience. Making identity, security and privacy easy for customers provides a unique advantage over the competition.
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Bradley Holt, Developer Advocate a...
SYS-CON Events announced today that Niagara Networks will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Niagara Networks offers the highest port-density systems, and the most complete Next-Generation Network Visibility systems including Network Packet Brokers, Bypass Switches, and Network TAPs.
SYS-CON Events announced today that Secure Channels will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. The bedrock of Secure Channels Technology is a uniquely modified and enhanced process based on superencipherment. Superencipherment is the process of encrypting an already encrypted message one or more times, either using the same or a different algorithm.
If you’re responsible for an application that depends on the data or functionality of various IoT endpoints – either sensors or devices – your brand reputation depends on the security, reliability, and compliance of its many integrated parts. If your application fails to deliver the expected business results, your customers and partners won't care if that failure stems from the code you developed or from a component that you integrated. What can you do to ensure that the endpoints work as expect...
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, provided tips on how to be successful in large scale machine learning...
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
If you had a chance to enter on the ground level of the largest e-commerce market in the world – would you? China is the world’s most populated country with the second largest economy and the world’s fastest growing market. It is estimated that by 2018 the Chinese market will be reaching over $30 billion in gaming revenue alone. Admittedly for a foreign company, doing business in China can be challenging. Often changing laws, administrative regulations and the often inscrutable Chinese Interne...
Enterprise IT has been in the era of Hybrid Cloud for some time now. But it seems most conversations about Hybrid are focused on integrating AWS, Microsoft Azure, or Google ECM into existing on-premises systems. Where is all the Private Cloud? What do technology providers need to do to make their offerings more compelling? How should enterprise IT executives and buyers define their focus, needs, and roadmap, and communicate that clearly to the providers?
More and more companies are looking to microservices as an architectural pattern for breaking apart applications into more manageable pieces so that agile teams can deliver new features quicker and more effectively. What this pattern has done more than anything to date is spark organizational transformations, setting the foundation for future application development. In practice, however, there are a number of considerations to make that go beyond simply “build, ship, and run,” which changes ho...