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United Airlines the First Airline to offer Uber Service via Mobile App

Airline offers door-to-door convenience via its mobile app

CHICAGO, Aug. 20, 2014 /PRNewswire/ -- United Airlines today became the first airline to offer customers Uber transportation services via its mobile app, further enabling travelers to use the United app for services throughout their entire travel experience.

Customers with iOS and Android mobile devices may access Uber ground transportation information in the United app's menu or in the "My Reservations" card with a current reservation. The app will display Uber information, including types of available vehicles, estimated wait times and prices. After customers select a ride, the United app will automatically transfer them to the Uber app or the Uber website to sign up for an account to complete the transaction.

Customers who sign up for Uber via the United app and complete their first transaction will receive 1,000 MileagePlus award miles for a limited time.

"Our partnership with Uber offers customers new opportunities to simplify their travel experience," said Praveen Sharma, United's vice president of loyalty. "Customers can use the app to ensure a more convenient journey, from checking in for an international flight from their home or office to finding instant ground transportation options at their final destination."

In addition to accessing ground transportation options and other features, customers can use the United mobile app on iOS and Android devices to do the following:

  • Book United flights, including award travel
  • Scan a valid passport to check in for international flights
  • Store mobile boarding passes for easy access at security and during boarding
  • Select seats and choose Economy Plus seating
  • Check the status of an upgrade and view inflight amenities
  • Access United Club information and purchase one-time passes

In July, United became the first U.S. carrier to offer customers the ability to scan their passports to check in for international flights via their iOS and Android mobile devices. Later this year, United will begin to introduce its all-new united.com website, providing customers a simplified, clearer and faster user experience.

CIO Magazine recently selected United as a recipient of its prestigious CIO 100 Award, recognizing the airline's commitment to improving the customer experience with mobile technology.

About United
United Airlines and United Express operate an average of more than 5,200 flights a day to 374 airports across six continents. In 2013, United and United Express operated nearly two million flights carrying 139 million customers. With hubs in Chicago, Denver, Houston, Los Angeles, Newark, San Francisco and Washington, D.C., United operates more than 700 mainline aircraft and, in 2014, will take delivery of 35 new Boeing aircraft, including the 787-9 as the North American launch customer, and will welcome 32 new Embraer 175 aircraft to United Express. The airline is a founding member of Star Alliance, which provides service to 192 countries via 27 member airlines. More than 85,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

About Uber
Uber is a technology platform that is evolving the way the world moves. By seamlessly connecting riders to drivers through our apps, we make cities more accessible, opening up more possibilities for riders and more business for drivers.From our founding in 2009 to our launches in over 170 cities today, Uber's rapidly expanding global presence continues to bring people and their cities closer. 

United Airlines logo

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SOURCE United Airlines

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