Welcome!

AJAX & REA Authors: Scott Hirsch, David H Deans, Carmen Gonzalez, Pat Romanski, Aria Blog

Blog Feed Post

The Collegiate Cloud: An Interview with Ferris State University’s Amy Buse

Ferris State University (FSU) is an accredited state university located in Big Rapids, Michigan, offering multiple computing degree plans within its Business/Technology Consortium. The college serves more than 14,000 on- and off-campus students in the region.

 

I had the opportunity to sit down with Ferris State Professor Amy Buse to learn more about how the school has provided its students with cutting-edge cloud computing technology across a number of applications to better prepare them for their careers after graduation.

Jason: How did you discover Skytap, since it is not commonly used in education?

Amy: I found out about Skytap at Interop a couple years ago. I heard a speaker from the company and knew “I gotta go talk to this guy.” We had researched a lot of other vendors but nobody else had the ability to allow our students install the operating system themselves on bare metal, and not build the cost of the operating system into the charge of each system. As an educational institution, we have flat fee access to unlimited licenses of Windows and other software packages, so we don’t need to have OS licensing fees rolled into each image.

I was teaching a Linux class off-campus, and we would need to remote desktop into the workstations and VMs back in the classroom of the main campus. It was a huge hassle if something happened to the computers back in the lab, or there was a connection problem. So I went to my administration and said if we are going to continue doing off-campus learning, we need a better way.

Jason: What programs are using Cloud labs?

Amy: We teach three programs off campus using Skytap:

  • CIS (computer information systems) students who grow up to be programmers and systems analysts on the software side.
  • CIT (computer information technology) students who grow up to be server and network administrators and; 
  • ISI (information security & intelligence) students who learn to harden servers, but they are more on the forensic side - proving what happened after a problem

In ISI they will set up a lab and have students with labs spin them up and try to attack each other. Our first question to Skytap as a vendor was “can we hurt you?” But some particular thing we did in our first semester caused Skytap to take a new look at one of their access policies!

There’s also an HVAC (Heating Ventilation Air Conditioning) off-campus program, and when they found out what we were doing with labs they let students connect their Skytap environment to simulate their interface with Johnson Controls equipment that operates heating and air conditioning systems on site.

Jason: Is usage of Skytap growing in the organization?

Amy: There’s certainly potential for more usage of Skytap in other labs, but we need to consider who funds our capacity – I only have funding secured for business technology programs, so I am not advertising it broadly to other departments. But we talk quite a lot about it among our faculty. The professors that use Skytap a lot are very, very happy with it.

Some people say “you could just set up your own VMs in a data center” but it is the user experience of Skytap on top of the hypervisor that makes it phenomenal. It is easy to take one lab machine, configure it the way we want it, with all the software on it, and then automatically stamp one out per student with a discrete URL. Before that, there was no way to do that.

We have to support ourselves – as technology faculty we are responsible for our systems. So we were maintaining our own lab machines at the main campus, and we had to tell students when and when not to remote in because of other student needs, so there were no conflicts.

Now our students don’t have to fit work time into the 5-7pm lab slot after the class. They don’t even worry about limited access to a remote desktop. They have availability to study or do their homework at any time.

Jason: What was the existing lab environment like?

Amy: On campus, we’d have some desktop computers in a lab running VMware, where students could create their virtual machines. In our off-campus class we have some Mac laptops, so teachers would start the class, students would get the shared laptops out of the closet and work on them, and then they’d need to put them right back in the closet at the end of the lesson. This meant students had no ability to actually use the tools and do hands-on homework.

A few students had their own laptops they could set up with the system, but then that would become a huge burden on faculty to support those configurations. The faculty could sometimes spend 10 weeks out of a 15-week semester before they were done troubleshooting the students’ systems.

We would rather have the training VMs available to run 24/7, so instead of remoting into computers on campus, the student could look at them any time and turn them on to do their homework.

So we were looking at the prospect of having to build our own remote training labs, with servers, VMs and software configurations updated and backed up. We’d be on our own in that process with little help from IT. The workload would have been unsupportable for our faculty, we’d all have to teach fewer classes to handle it. Plus procurement of everything could take a semester or more.

Jason: What would it take to do this yourself?

Amy: If we took the “build our own” route, we were estimating an additional equipment cost of at least $120,000 per year, just for the hardware. Add to that all the configuration and maintenance labor. We could communicate to the school that the conventional approach would still fall a great deal short of what we needed.

We are trying to put additional value numbers together, but there are approximately 550 business technology students per semester leveraging Skytap. The per-student cost of dev/test labs is sustainable at our current costs.

Jason: What are some of the use case scenarios?

Amy: Capture the Flag is an educational game we run, where each student has to create an entire infrastructure of VMs in Skytap, and use it to attack two other students’ labs.

In another IT management class, students had to learn how to build a system from the ground up, and then work with lab partner teams, where one would be in charge of configurations, and the lab partner would act as the sysadmin and make sure the work gets backed up. 

Jason: What were the administrative difficulties of getting this off the ground?

Amy: I initially brought the solution to FSU to address the limitations we were encountering in the technology labs, and made the business case for funding. 

Fortunately we had a VP of operations (Don Green, VP of Extended and International Operations) who wanted us to get into cloud services a few years ago, and wanted us to find a way to teach in the cloud. He has understood that we needed this approach and supported the funding of the project. We would have had a much more difficult time getting this new approach approved without a champion.

Because we were moving to cloud, we had a lot of questions about our students’ privacy. Just like the healthcare industry has HIPAA, we have FERPA (Federal Education Right to Privacy Act) that dictates how personal data about our students can be managed.  For instance, the data that a particular student takes a particular class, and their email address are protected by FERPA. 

So we are asked “What student data are you putting out there?” and we can honestly say “None.” The student never has a personal login, they are just getting to their virtual machines via a published URL. That made it easy to go forward.

Jason: Can students still cheat on their exams now?

Amy: Most students don’t have a login, they just use Skytap’s Published URL feature to get to their machines. In a couple of classes we did give students a login to the Skytap Cloud management dashboard, so they could build their configurations from the ground up. But we toggled the features in Skytap to keep it fair and prevent them from uploading or copying VMs and environments into their area.

Sometimes it’s hard for students to distinguish between latency in their network connection and the application itself. So inevitably you will hear some complaints about response times, but that is always a product of the quality of their network connection – if they’re using wifi in a crowded coffee shop rather than a solid connection.

Want to learn more about how Skytap helps eliminate classroom setup hassles with virtual training environments in the cloud? Click here! Or, start your own free trial, or request a custom demo for your unique use case today!

Read the original blog entry...

More Stories By Noel Wurst

I am the managing content editor at Skytap. Skytap provides SaaS-based dev/test environments to the enterprise. Our solution removes the inefficiencies and constraints that companies have within their software development lifecycle. As a result, our customers release better software faster. My aim is to publish engaging, thought provoking stories that revolve around agile enterprise applications and cloud-based development and testing.

@CloudExpo Stories
The major cloud platforms defy a simple, side-by-side analysis. Each of the major IaaS public-cloud platforms offers their own unique strengths and functionality. Options for on-site private cloud are diverse as well, and must be designed and deployed while taking existing legacy architecture and infrastructure into account. Then the reality is that most enterprises are embarking on a hybrid cloud strategy and programs. In this Power Panel at 15th Cloud Expo, moderated by Ashar Baig, Research ...
In her General Session at 15th Cloud Expo, Anne Plese, Senior Consultant, Cloud Product Marketing, at Verizon Enterprise, will focus on finding the right mix of renting vs. buying Oracle capacity to scale to meet business demands, and offer validated Oracle database TCO models for Oracle development and testing environments. Anne Plese is a marketing and technology enthusiast/realist with over 19+ years in high tech. At Verizon Enterprise, she focuses on driving growth for the Verizon Cloud pla...
StackIQ offers a comprehensive software suite that automates the deployment, provisioning, and management of Big Infrastructure. With StackIQ’s software, you can spin up fully configured big data clusters, quickly and consistently — from bare-metal up to the applications layer — and manage them efficiently. Our software’s modular architecture allows customers to integrate nearly any application with the StackIQ software stack.
As Platform as a Service (PaaS) matures as a category, developers should have the ability to use the programming language of their choice to build applications and have access to a wide array of services. Bluemix is IBM's open cloud development platform that enables users to easily build cloud-based, creative mobile and web applications without having to spend large amounts of time and resources on configuring infrastructure and multiple software licenses. In this track, you will learn about the...
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at Internet of @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, will discuss how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money! Speaker Bio: ...
Compute virtualization has been transformational, yet security policy implementation and enforcement has lagged behind in agility and automation. There are a number of key considerations when implementing policy in private and hybrid clouds. In his session at 15th Cloud Expo, Holland Barry, VP of Technology at Catbird, will discuss the impact of this new paradigm and what organizations can do today to safely move to software-defined network and compute architectures, including: How normal ope...
Samsung VP Jacopo Lenzi, who headed the company's recent SmartThings acquisition under the auspices of Samsung's Open Innovaction Center (OIC), answered a few questions we had about the deal. This interview was in conjunction with our interview with SmartThings CEO Alex Hawkinson. IoT Journal: SmartThings was developed in an open, standards-agnostic platform, and will now be part of Samsung's Open Innovation Center. Can you elaborate on your commitment to keep the platform open? Jacopo Lenzi: S...
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic • Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff hap...
SYS-CON Events announced today that SOA Software, an API management leader, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. SOA Software is a leading provider of API Management and SOA Governance products that equip business to deliver APIs and SOA together to drive their company to meet its business strategy quickly and effectively. SOA Software’s technology helps businesses to accel...
SYS-CON Events announced today that Utimaco will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Utimaco is a leading manufacturer of hardware based security solutions that provide the root of trust to keep cryptographic keys safe, secure critical digital infrastructures and protect high value data assets. Only Utimaco delivers a general-purpose hardware security module (HSM) as a customiz...
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.
SYS-CON Events announced today that ElasticBox is holding a Hackathon at DevOps Summit, November 6 from 12 pm -4 pm at the Santa Clara Convention Center in Santa Clara, CA. You can enter as an individual or team of up to 10 developers. A New Star Is Born Every Month! All completed ElasticBoxes will then be sent to a judging panel - 12 winners will be featured on the ElasticBox website in 2015. All entrants will receive five full enterprise licenses for one year + ElasticBox headphones + Elasti...
Once the decision has been made to move part or all of a workload to the cloud, a methodology for selecting that workload needs to be established. How do you move to the cloud? What does the discovery, assessment and planning look like? What workloads make sense? Which cloud model makes sense for each workload? What are the considerations for how to select the right cloud model? And how does that fit in with the overall IT tranformation? In his session at 15th Cloud Expo, John Hatem, head of V...
Cloud services are the newest tool in the arsenal of IT products in the market today. These cloud services integrate process and tools. In order to use these products effectively, organizations must have a good understanding of themselves and their business requirements. In his session at 15th Cloud Expo, Brian Lewis, Principal Architect at Verizon Cloud, will outline key areas of organizational focus, and how to formalize an actionable plan when migrating applications and internal services to...
SAP is delivering break-through innovation combined with fantastic user experience powered by the market-leading in-memory technology, SAP HANA. In his General Session at 15th Cloud Expo, Thorsten Leiduck, VP ISVs & Digital Commerce, SAP, will discuss how SAP and partners provide cloud and hybrid cloud solutions as well as real-time Big Data offerings that help companies of all sizes and industries run better. SAP launched an application challenge to award the most innovative SAP HANA and SAP ...
Ixia develops amazing products so its customers can connect the world. Ixia helps its customers provide an always-on user experience through fast, secure delivery of dynamic connected technologies and services. Through actionable insights that accelerate and secure application and service delivery, Ixia's customers benefit from faster time to market, optimized application performance and higher-quality deployments.
SYS-CON Events announced today that Calm.io has been named “Bronze Sponsor” of DevOps Summit Silicon Valley, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Calm.io is a cloud orchestration platform for AWS, vCenter, OpenStack, or bare metal, that runs your CL tools puppet, Chef, shell, git, Jenkins, nagios, and will soon support New Relic and Docker. It can run hosted, or on premise and provides VM automation / expiry, self-service portals,...
SYS-CON Events announced today that Aria Systems, the recurring revenue expert, has been named "Bronze Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Aria Systems helps leading businesses connect their customers with the products and services they love. Industry leaders like Pitney Bowes, Experian, AAA NCNU, VMware, HootSuite and many others choose Aria to power their recurring revenue bu...
The Internet of Things (IoT) is going to require a new way of thinking and of developing software for speed, security and innovation. This requires IT leaders to balance business as usual while anticipating for the next market and technology trends. Cloud provides the right IT asset portfolio to help today’s IT leaders manage the old and prepare for the new. Today the cloud conversation is evolving from private and public to hybrid. This session will provide use cases and insights to reinforce t...
Blue Box has closed a $10 million Series B financing. The round was led by a strategic investor and included participation from prior investors including Voyager Capital and Founders Collective, as well as the Blue Box executive team. This round follows a $4.3 million Series A closed in December of 2012 and led by Voyager Capital. In May of this year, the company announced general availability of its private cloud as a service offering, Blue Box Cloud. Since that release, the company has dem...