Click here to close now.


IoT User Interface Authors: Mav Turner, Dana Gardner, Automic Blog, Deep Bhattacharjee, Jason Bloomberg

News Feed Item

Introspex®, Inc. Announces Non-Intrusive, Real-Time Mobile Application Customer Experience Management Solution

Company Enables Developers to Optimize Mobile Apps for Revenue, Customer Relevancy and Engagement via Real-Time and Replayed Application Performance Information on Android and iOS

NEWPORT, Calif., Aug. 11, 2014 ­/PRNewswire/ -- Introspex, Inc., a pioneer in non-intrusive mobile application performance and customer experience management, today emerged from stealth mode with a patent-pending mobile application experience optimization solution.  Introspex provides measurable performance and customer information for developers, marketers and operations specialists so that mobile apps can be optimized for the best customer experience and performance.  Unlike other mobile experience management solutions, only Introspex is non-intrusive and requires zero code instrumentation or injection, thereby making it easy for developers to quickly iterate application versions without the risk associated with embedding and monitoring extra code. The Introspex solution addresses the majority of shortcomings available today, from any current technology:

  • No code instrumentation or injection.
  • Introspex post compile wrapping for enterprise applications means that there is no need for individual application instrumentation and release.
  • Introspex has been architected to be a full SaaS solution with no need for any on-premise support
  • Introspex enables a seamless app transition from the development team to the operations and marketing teams.
  • Introspex output is fully configurable without the need for an SDK.
  • Introspex supports both iOS and Android
  • Provides real-time visibility into third party software solutions that affect application performance enabling developers to pinpoint and solve app performance issues.

Ali Hedayati, Introspex Chairman commented, "Managing mobile applications has become business critical for online businesses and enterprises alike. Introspex correlates mobile application performance to top-line growth by bridging the actual customer experience and behavior to the actual conversion.  This bridge is built at the first phase of application development and is used as a model to quickly iterate and optimize apps for performance, user experience and results." 

Mobile application adoption has exceeded all analysts' forecast in the past two years. Mobile data traffic is currently growing at a rate of 81% year over year.1  The vast majority of this traffic passes through mobile applications, making it essential that mobile apps meet user expectations in functionality and performance if they are to meet business goals. 

Introspex returns application performance information to developers and marketers in real time, without interfering with the application code. Through the Introspex Observation Layer™, unique in the app development industry, Introspex provides the essential information developers need to make their applications more effective with every iteration.

"Building a customer experience that seamlessly translates from desktop to mobile is one of the biggest challenges we face in our mobile-driven landscape," says Amy Zhou, Vice President of Product for "Working with Introspex has enabled us to capture behavioral data on both a qualitative and quantitative level, which translates into optimization opportunities that increase customer satisfaction, loyalty, and conversion for our mobile applications."

The Introspex solution is highly scalable and is proven with commercial customers including the one of nations largest bricks and mortar retailers who is expanding their mobile application capabilities and fast growing online retailers such as JustFab. The company is also working with the nation's largest healthcare insurer and provider.  A free trial version of Introspex has been widely downloaded by developers. Interested developers can learn more at the Introspex website.

About Introspex

Introspex provides Mobile Customer Experience Management solutions that enable companies to drive more revenue, increase customer loyalty and become more relevant to their customers via their mobile applications. Through a deeper understanding of their customers' behavior and preferences on mobile applications, Introspex helps both developers and business professionals fine-tune apps for optimal results, create competitive advantage and remove business risk as revenue shifts to mobile from other channels. Unlike traditional application performance solutions, only Introspex is purpose built just for mobile apps, is completely non-intrusive to applications or development processes, and provides critical real-time and replayable insights. Introspex, Inc. is privately held, and was formed in 2011 by industry veterans with extensive mobile technology background. It was incorporated in 2012.  Introspex is located in Newport, California.  For more information, please visit or call 949-873-6277.

1 Source: Tablet Growth, Morgan Stanley® Research, May 2014

Kelli Tejada
[email protected]


SOURCE Introspex, Inc.

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@CloudExpo Stories
With all the incredible momentum behind the Internet of Things (IoT) industry, it is easy to forget that not a single CEO wakes up and wonders if “my IoT is broken.” What they wonder is if they are making the right decisions to do all they can to increase revenue, decrease costs, and improve customer experience – effectively the same challenges they have always had in growing their business. The exciting thing about the IoT industry is now these decisions can be better, faster, and smarter. Now ...
Discussions of cloud computing have evolved in recent years from a focus on specific types of cloud, to a world of hybrid cloud, and to a world dominated by the APIs that make today's multi-cloud environments and hybrid clouds possible. In this Power Panel at 17th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists addressed the importance of customers being able to use the specific technologies they need, through environments and ecosystems that expose their APIs to make true ...
Microservices are a very exciting architectural approach that many organizations are looking to as a way to accelerate innovation. Microservices promise to allow teams to move away from monolithic "ball of mud" systems, but the reality is that, in the vast majority of organizations, different projects and technologies will continue to be developed at different speeds. How to handle the dependencies between these disparate systems with different iteration cycles? Consider the "canoncial problem"...
Too often with compelling new technologies market participants become overly enamored with that attractiveness of the technology and neglect underlying business drivers. This tendency, what some call the “newest shiny object syndrome” is understandable given that virtually all of us are heavily engaged in technology. But it is also mistaken. Without concrete business cases driving its deployment, IoT, like many other technologies before it, will fade into obscurity.
The Internet of Things is clearly many things: data collection and analytics, wearables, Smart Grids and Smart Cities, the Industrial Internet, and more. Cool platforms like Arduino, Raspberry Pi, Intel's Galileo and Edison, and a diverse world of sensors are making the IoT a great toy box for developers in all these areas. In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists discussed what things are the most important, which will have the most profound...
As organizations shift towards IT-as-a-service models, the need for managing & protecting data residing across physical, virtual, and now cloud environments grows with it. CommVault can ensure protection & E-Discovery of your data - whether in a private cloud, a Service Provider delivered public cloud, or a hybrid cloud environment – across the heterogeneous enterprise.
Growth hacking is common for startups to make unheard-of progress in building their business. Career Hacks can help Geek Girls and those who support them (yes, that's you too, Dad!) to excel in this typically male-dominated world. Get ready to learn the facts: Is there a bias against women in the tech / developer communities? Why are women 50% of the workforce, but hold only 24% of the STEM or IT positions? Some beginnings of what to do about it! In her Day 2 Keynote at 17th Cloud Expo, San...
Apps and devices shouldn't stop working when there's limited or no network connectivity. Learn how to bring data stored in a cloud database to the edge of the network (and back again) whenever an Internet connection is available. In his session at 17th Cloud Expo, Ben Perlmutter, a Sales Engineer with IBM Cloudant, demonstrated techniques for replicating cloud databases with devices in order to build offline-first mobile or Internet of Things (IoT) apps that can provide a better, faster user e...
In today's enterprise, digital transformation represents organizational change even more so than technology change, as customer preferences and behavior drive end-to-end transformation across lines of business as well as IT. To capitalize on the ubiquitous disruption driving this transformation, companies must be able to innovate at an increasingly rapid pace. Traditional approaches for driving innovation are now woefully inadequate for keeping up with the breadth of disruption and change facin...
Today air travel is a minefield of delays, hassles and customer disappointment. Airlines struggle to revitalize the experience. GE and M2Mi will demonstrate practical examples of how IoT solutions are helping airlines bring back personalization, reduce trip time and improve reliability. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Dr. Sarah Cooper, M2Mi’s VP Business Development and Engineering, explored the IoT cloud-based platform technologies driving t...
I recently attended and was a speaker at the 4th International Internet of @ThingsExpo at the Santa Clara Convention Center. I also had the opportunity to attend this event last year and I wrote a blog from that show talking about how the “Enterprise Impact of IoT” was a key theme of last year’s show. I was curious to see if the same theme would still resonate 365 days later and what, if any, changes I would see in the content presented.
Cloud computing delivers on-demand resources that provide businesses with flexibility and cost-savings. The challenge in moving workloads to the cloud has been the cost and complexity of ensuring the initial and ongoing security and regulatory (PCI, HIPAA, FFIEC) compliance across private and public clouds. Manual security compliance is slow, prone to human error, and represents over 50% of the cost of managing cloud applications. Determining how to automate cloud security compliance is critical...
Culture is the most important ingredient of DevOps. The challenge for most organizations is defining and communicating a vision of beneficial DevOps culture for their organizations, and then facilitating the changes needed to achieve that. Often this comes down to an ability to provide true leadership. As a CIO, are your direct reports IT managers or are they IT leaders? The hard truth is that many IT managers have risen through the ranks based on their technical skills, not their leadership ab...
In his General Session at DevOps Summit, Asaf Yigal, Co-Founder & VP of Product at, explored the value of Kibana 4 for log analysis and provided a hands-on tutorial on how to set up Kibana 4 and get the most out of Apache log files. He examined three use cases: IT operations, business intelligence, and security and compliance. Asaf Yigal is co-founder and VP of Product at log analytics software company In the past, he was co-founder of social-trading platform Currensee, which...
The Internet of Things (IoT) is growing rapidly by extending current technologies, products and networks. By 2020, Cisco estimates there will be 50 billion connected devices. Gartner has forecast revenues of over $300 billion, just to IoT suppliers. Now is the time to figure out how you’ll make money – not just create innovative products. With hundreds of new products and companies jumping into the IoT fray every month, there’s no shortage of innovation. Despite this, McKinsey/VisionMobile data...
Just over a week ago I received a long and loud sustained applause for a presentation I delivered at this year’s Cloud Expo in Santa Clara. I was extremely pleased with the turnout and had some very good conversations with many of the attendees. Over the next few days I had many more meaningful conversations and was not only happy with the results but also learned a few new things. Here is everything I learned in those three days distilled into three short points.
DevOps is about increasing efficiency, but nothing is more inefficient than building the same application twice. However, this is a routine occurrence with enterprise applications that need both a rich desktop web interface and strong mobile support. With recent technological advances from Isomorphic Software and others, rich desktop and tuned mobile experiences can now be created with a single codebase – without compromising functionality, performance or usability. In his session at DevOps Su...
As organizations realize the scope of the Internet of Things, gaining key insights from Big Data, through the use of advanced analytics, becomes crucial. However, IoT also creates the need for petabyte scale storage of data from millions of devices. A new type of Storage is required which seamlessly integrates robust data analytics with massive scale. These storage systems will act as “smart systems” provide in-place analytics that speed discovery and enable businesses to quickly derive meaningf...
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
In his General Session at 17th Cloud Expo, Bruce Swann, Senior Product Marketing Manager for Adobe Campaign, explored the key ingredients of cross-channel marketing in a digital world. Learn how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects).