Welcome!

IoT User Interface Authors: Xenia von Wedel, Carmen Gonzalez, Elizabeth White, Liz McMillan, Pat Romanski

Blog Feed Post

Automation through workflow state

The benefits of automation are well understood: more agile service provisioning, faster time to insight when there are issues, and a reduction in human error as manual interaction is reduced. Much of the premise behind long-term SDN architectural advantages is steeped in the hope that SDN will help enable and ultimately promote automation. But while centralizing control has significant operational advantages, by itself, it doesn’t actually address the most important requirement for automation.

If automation is going to be more than just reducing keystrokes, there will have to be a rise of workflow state.

Referential space

Successfully managing a network is an exercise in constant iteration through network state. Whenever something needs to be done, the architect or operator examines her current frame of reference to figure out the starting point. That frame of reference usually starts with some implicit understanding of how the network is designed. From there, she takes some action. Maybe she pings an endpoint, checks the state of a BGP neighbor, or examines some interface statistics. Whatever the first step, the point is that she knows when she starts that there is work after the first step.

The information gleaned from the first step yields additional understanding. Her frame of reference changes as she now knows more than before. With her new position in referential space, she takes the next step. And the next, and the next after that. Each step yields a different piece of information, and the process of iterating through a constantly changing referential space ultimately yields some outcome or resolution.

Byproducts of iterative workflows

There are two major byproducts of this iterative approach to workflow. The first is that the starting point is rarely based on an absolute understanding of fact. Rather it is an interpretation that the individual operator or architect creates based on a number of somewhat soft conditions – knowledge, experience, intuition, whatever. This means that for each task, the workflow is somewhat unique, depending on the operator and the environment.

The impact here is important. If workflows are unique based on the operator and the conditions (i.e., the referential space or frame of reference), then the outcomes driven by those workflows are difficult to repeat. Part of why networking is so hard is that so much of it borders on arcane dark art. Science demands repeatability, but the very nature of workflow management in networking makes that challenging.

The second byproduct of networking’s iterative nature is that workflows frequently depend on a set of chained tasks, each of which has a dependency on the preceding task. To make things worse, that dependency is actually rarely known at the start of a a workflow. It’s not that tasks cannot be predictably chained – first, you look at the physical layer, and then you move up stack perhaps. But each subsequent task is executed based on not just the previous task but also the output of the previous task. This creates a complex set of if/then statements in most workflows.

Part of the challenge in automation is providing the logic to navigate the conditional nature of networking workflows.

“Network engineers need to think like programmers”

With the rise of movements like DevOps, “network engineers thinking like programmers” has become a popular phrase. This is a very important change in how we handle network architecture and operations. But there are subtleties here that get lost in the cliche.

First, when people toss the phrase around, they often mean that network engineers need to pick up a scripting language (Python, Ruby, even Perl). Thinking like a software developer has very little to do with programming languages. Languages are a way of expressing intent, but it’s entirely possible to know Python and think nothing like a developer.

Second, when people refer to programming in the context of DevOps, they generally mean that network operators need to think about configuration less as a collection of commands and more like code. Once you make that shift, then you can think about things like source code management, automated testing, and rapid deployment.

But networking needs to do more than just treat configuration as code.  DevOps has more to do with deploying and validating changes. It doesn’t fundamentally change how workflows are executed, and it barely touches more operational tasks like troubleshooting network conditions.

Before anyone picks a religious battle over DevOps here, my point is not that DevOps is bad. It’s just that DevOps by itself is not sufficient. And there are things that ought to be done that are separate from DevOps.

Tiny feedback loops

So if thinking like a programmer isn’t about learning a programming language and it’s more than treating configuration as code, what is it?

Software development is really about creating something out of lots of tiny feedback loops. When you write functions, you don’t just execute some task. You generally execute that task and then return a value. The value provides some immediate feedback about the outcome. In some cases, the function returns the value of a computation; in other cases, it simply returns an indication that the function succeeded or failed.

These values are obviously then used by other functions, which allows us to string together small building blocks into complex chains. The important part? These chains can then be repeatably executed in a deterministic way.

Networking workflows shouldn’t be that different. Each individual activity yields some value (sometimes a specific value as when looking at some counter, other times a success or failure as with a ping). The problem is that while networking commands frequently return information, it is up to the operator themselves to parse this information, analyze what it means, and then take the next action.

Workflow state

What we need if we really want to make automation happen in ways that extend beyond just scripting keystrokes is a means of creating deterministic networking workflows. For this to happen, we need people who construct workflows to think more like developers. Each activity within a workflow needs to be a tiny feedback loop with explicit workflow state that is programmatically passed between workflow elements.

We actually instinctively do this at times. XML, NETCONF, and the like have been used to encapsulate networking inputs and outputs for awhile with the intent of making things parseable and thus more automatable.

But we stopped short. We made the outputs more automation-friendly without ever really creating workflows. So while we can programmatically act on values, it only works if someone has automated a particular workflow. As an industry, we haven’t gotten to actually addressing the workflow problem.

Maybe it’s the highly conditional nature of networking combined with the uniqueness of individual networks. Or maybe it’s that outside of a few automation savants, our industry doesn’t generally think about workflows the way a software developer would.

The bottom line

Networking workflows rely way too heavily on an iterative pass through referential space. The reason change is so scary and troubleshooting so hard is that very little in networking is actually deterministic. But if we really want to improve the overall user experience en route to making workflows both repeatable and reliable, we do need to start thinking a bit more like developers. It all starts with a more explicit understanding of the workflows we rely on, and the expression of feedback via some form of workflow state.

And for everyone betting on abstractions, just know that abstracting a poorly-defined workflow results in an equally poor abstraction. We need to be starting elsewhere.

[Today’s fun fact: Only male fireflies can fly. Take that, females!]

The post Automation through workflow state appeared first on Plexxi.

Read the original blog entry...

More Stories By Michael Bushong

The best marketing efforts leverage deep technology understanding with a highly-approachable means of communicating. Plexxi's Vice President of Marketing Michael Bushong has acquired these skills having spent 12 years at Juniper Networks where he led product management, product strategy and product marketing organizations for Juniper's flagship operating system, Junos. Michael spent the last several years at Juniper leading their SDN efforts across both service provider and enterprise markets. Prior to Juniper, Michael spent time at database supplier Sybase, and ASIC design tool companies Synopsis and Magma Design Automation. Michael's undergraduate work at the University of California Berkeley in advanced fluid mechanics and heat transfer lend new meaning to the marketing phrase "This isn't rocket science."

@CloudExpo Stories
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smar...
CloudJumper, a Workspace as a Service (WaaS) platform innovator for agile business IT, has been recognized with the Customer Value Leadership Award for its nWorkSpace platform by Frost & Sullivan. The company was also featured in a new report(1) by the industry research firm titled, “Desktop-as-a-Service Buyer’s Guide, 2016,” which provides a comprehensive comparison of DaaS providers, including CloudJumper, Amazon, VMware, and Microsoft.
"Dice has been around for the last 20 years. We have been helping tech professionals find new jobs and career opportunities," explained Manish Dixit, VP of Product and Engineering at Dice, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Complete Internet of Things (IoT) embedded device security is not just about the device but involves the entire product’s identity, data and control integrity, and services traversing the cloud. A device can no longer be looked at as an island; it is a part of a system. In fact, given the cross-domain interactions enabled by IoT it could be a part of many systems. Also, depending on where the device is deployed, for example, in the office building versus a factory floor or oil field, security ha...
"At ROHA we develop an app called Catcha. It was developed after we spent a year meeting with, talking to, interacting with senior citizens watching them use their smartphones and talking to them about how they use their smartphones so we could get to know their smartphone behavior," explained Dave Woods, Chief Innovation Officer at ROHA, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
"ReadyTalk is an audio and web video conferencing provider. We've really come to embrace WebRTC as the platform for our future of technology," explained Dan Cunningham, CTO of ReadyTalk, in this SYS-CON.tv interview at WebRTC Summit at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Cloud Expo, Inc. has announced today that Andi Mann returns to 'DevOps at Cloud Expo 2017' as Conference Chair The @DevOpsSummit at Cloud Expo will take place on June 6-8, 2017, at the Javits Center in New York City, NY. "DevOps is set to be one of the most profound disruptions to hit IT in decades," said Andi Mann. "It is a natural extension of cloud computing, and I have seen both firsthand and in independent research the fantastic results DevOps delivers. So I am excited to help the great t...
Fact: storage performance problems have only gotten more complicated, as applications not only have become largely virtualized, but also have moved to cloud-based infrastructures. Storage performance in virtualized environments isn’t just about IOPS anymore. Instead, you need to guarantee performance for individual VMs, helping applications maintain performance as the number of VMs continues to go up in real time. In his session at Cloud Expo, Dhiraj Sehgal, Product and Marketing at Tintri, sha...
SYS-CON Events announced today that Fusion, a leading provider of cloud services, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Fusion, a leading provider of integrated cloud solutions to small, medium and large businesses, is the industry’s single source for the cloud. Fusion’s advanced, proprietary cloud service platform enables the integration of leading edge solutions in the cloud, including clou...
WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web communications world. The 6th WebRTC Summit continues our tradition of delivering the latest and greatest presentations within the world of WebRTC. Topics include voice calling, video chat, P2P file sharing, and use cases that have already leveraged the power and convenience of WebRTC.
"Venafi has a platform that allows you to manage, centralize and automate the complete life cycle of keys and certificates within the organization," explained Gina Osmond, Sr. Field Marketing Manager at Venafi, in this SYS-CON.tv interview at DevOps at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Get deep visibility into the performance of your databases and expert advice for performance optimization and tuning. You can't get application performance without database performance. Give everyone on the team a comprehensive view of how every aspect of the system affects performance across SQL database operations, host server and OS, virtualization resources and storage I/O. Quickly find bottlenecks and troubleshoot complex problems.
The many IoT deployments around the world are busy integrating smart devices and sensors into their enterprise IT infrastructures. Yet all of this technology – and there are an amazing number of choices – is of no use without the software to gather, communicate, and analyze the new data flows. Without software, there is no IT. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Dave McCarthy, Director of Products at Bsquare Corporation; Alan Williamson, Principal...
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
"This is specifically designed to accommodate some of the needs for high availability and failover in a network managed system for the major Korean corporations," stated Thomas Masters, Managing Director at InfranicsUSA, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
"Qosmos has launched L7Viewer, a network traffic analysis tool, so it analyzes all the traffic between the virtual machine and the data center and the virtual machine and the external world," stated Sebastien Synold, Product Line Manager at Qosmos, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
"Coalfire is a cyber-risk, security and compliance assessment and advisory services firm. We do a lot of work with the cloud service provider community," explained Ryan McGowan, Vice President, Sales (West) at Coalfire Systems, Inc., in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life sett...
An IoT product’s log files speak volumes about what’s happening with your products in the field, pinpointing current and potential issues, and enabling you to predict failures and save millions of dollars in inventory. But until recently, no one knew how to listen. In his session at @ThingsExpo, Dan Gettens, Chief Research Officer at OnProcess, discussed recent research by Massachusetts Institute of Technology and OnProcess Technology, where MIT created a new, breakthrough analytics model for ...
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor - all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...