Click here to close now.




















Welcome!

IoT User Interface Authors: VictorOps Blog, Daniel Khan, Ruxit Blog, Harry Trott, Gary Kaiser

Blog Feed Post

The new battleground in Analytics Part 2: Transforming APM into Application Intelligence

image_pdfimage_print

In Part 1 of this series, I talked about my transition from the world of Analytics into the APM space and my assertion that APM is simply another form of Analytics. It’s turning large amounts of data into information you can use to take quick action. Like other forms of Analytics it can help you drive revenue, reduce costs and mitigate risks. The impact to the business can be truly compelling — but that’s only the beginning of the story.

As powerful as traditional APM is, it’s very quickly evolving into what we call Application Intelligence. Our Application Intelligence Platform allows you to do three key things:  See, Act and Know.

  • See what’s happening in real-time:  We enable an integrated view of real-time user experience, application performance and infrastructure capacity.
  • Act fast to resolve issues:  We provide the ability to automate resolution of application or infrastructure bottlenecks – in production.
  • Know that you’re running at your best:  We enable deep, real-time analytics to help businesses make better decisions and create bigger impact – all with certainty and confidence.

It gives IT the operational visibility and control they need. It gives end users the great experience they demand. It gives the business real-time insight into business performance that most have never had.

In this post I’m going to focus on real-time analytics, but before I dive into how it works let me start with the context of traditional analytics. In the past people have tried to directly query the underlying databases of an application.  Unfortunately these databases are primarily designed for inserting small amounts of data. When complex queries run against it there can be a significant performance hit to the application, which is a very bad thing. The workaround was an Operational Data Store (ODS) that would replicate the data in its current structure so you could run queries without impacting the application’s performance. However, since the structure was designed to support transactional applications with short reads and writes, query performance and the ability to ask complicated questions easily weren’t good enough. This meant extracting the data from the ODS, transforming it and loading it into a data mart or data warehouse in a structure that was much easier to query. Given ever-growing data volumes query performance was still an issue, so the next step was adding indexes and aggregates. These workarounds put the end business user further and further away from real-time information. Often the delay in usable information means you’re looking at information that’s hours, days, or even weeks old. In the last few years there have been some disruptive technologies introduced that can simplify this. Though they’re actually quite effective, they come with an exorbitant price tag.

The Application Intelligence approach is considerably different. To get the benefits of Application Intelligence, the complete path the transaction takes through the end user device, the application server tiers, middleware, third party API calls, databases etc. is fully instrumented and the transaction context is propagated in real time. That’s how it sees everything and identifies performance problems and bottlenecks, often before end users are impacted. It also provides the opportunity to extract payload information such as the quantity of items in a shopping cart, revenue in executed transactions, dollar amount of funds transferred and so much more. AppDynamics introduced this concept with Real-Time Business Metrics. It’s allowed customers access to metrics like revenue, number of new accounts, support ticket volume, items shipped and campaign effectiveness in real-time. You can even correlate them with the performance of the application to see how changes in response times for end users impact business performance. It plucks all of this information out as it passes through the application and stores it in a data platform that’s easy to query. AppDynamics is taking this concept to the next level in the recently announced Transaction Analytics, which will extend the scale of the underlying data platform, enabling larger data volumes, more complex queries and impressive visualizations. In real time you can answer questions like:

  • What was the revenue impact by product category associated with the two marketing campaigns we ran on Black Friday?
  • Which Android users experienced failed checkout transactions in the last 24 hours, and what was in their cart at the time?
  • How many customers experienced a slow ‘submit reservation’ transaction in the last hour from a Chrome browser in New York and what was the total dollar amount of those reservations?
  • How many transactions originated from Tier 1 partners over the last 90 days and what was the resource utilization and revenue associated with those requests?

This is the transformation from APM to Application Intelligence. IT has leveraged APM to drive business success through application performance and efficiency. Application Intelligence extends beyond those benefits, allowing the business to use information to make better decisions and differentiate against the competition. In an era where IT and the CIO are expected to lead the business into the future, Application Intelligence is an incredible opportunity for leaders to drive success.

If you’d like to get started using AppDynamics to try business & operational analytics out for yourself, you can create a free account and start monitoring and analyzing your applications today.  If you are interested in being a part of our upcoming Transaction Analytics beta program, you can find more information here.

 

The post The new battleground in Analytics Part 2: Transforming APM into Application Intelligence written by appeared first on Application Performance Monitoring Blog from AppDynamics.

Read the original blog entry...

More Stories By AppDynamics Blog

In high-production environments where release cycles are measured in hours or minutes — not days or weeks — there's little room for mistakes and no room for confusion. Everyone has to understand what's happening, in real time, and have the means to do whatever is necessary to keep applications up and running optimally.

DevOps is a high-stakes world, but done well, it delivers the agility and performance to significantly impact business competitiveness.

@CloudExpo Stories
There are many considerations when moving applications from on-premise to cloud. It is critical to understand the benefits and also challenges of this migration. A successful migration will result in lower Total Cost of Ownership, yet offer the same or higher level of robustness. In his session at 15th Cloud Expo, Michael Meiner, an Engineering Director at Oracle, Corporation, analyzed a range of cloud offerings (IaaS, PaaS, SaaS) and discussed the benefits/challenges of migrating to each offe...
Mobile, social, Big Data, and cloud have fundamentally changed the way we live. “Anytime, anywhere” access to data and information is no longer a luxury; it’s a requirement, in both our personal and professional lives. For IT organizations, this means pressure has never been greater to deliver meaningful services to the business and customers.
Container technology is sending shock waves through the world of cloud computing. Heralded as the 'next big thing,' containers provide software owners a consistent way to package their software and dependencies while infrastructure operators benefit from a standard way to deploy and run them. Containers present new challenges for tracking usage due to their dynamic nature. They can also be deployed to bare metal, virtual machines and various cloud platforms. How do software owners track the usag...
"We've just seen a huge influx of new partners coming into our ecosystem, and partners building unique offerings on top of our API set," explained Seth Bostock, Chief Executive Officer at IndependenceIT, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
Digital Transformation is the ultimate goal of cloud computing and related initiatives. The phrase is certainly not a precise one, and as subject to hand-waving and distortion as any high-falutin' terminology in the world of information technology. Yet it is an excellent choice of words to describe what enterprise IT—and by extension, organizations in general—should be working to achieve. Digital Transformation means: handling all the data types being found and created in the organizat...
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
Chuck Piluso presented a study of cloud adoption trends and the power and flexibility of IBM Power and Pureflex cloud solutions. Prior to Secure Infrastructure and Services, Mr. Piluso founded North American Telecommunication Corporation, a facilities-based Competitive Local Exchange Carrier licensed by the Public Service Commission in 10 states, serving as the company's chairman and president from 1997 to 2000. Between 1990 and 1997, Mr. Piluso served as chairman & founder of International Te...
The Software Defined Data Center (SDDC), which enables organizations to seamlessly run in a hybrid cloud model (public + private cloud), is here to stay. IDC estimates that the software-defined networking market will be valued at $3.7 billion by 2016. Security is a key component and benefit of the SDDC, and offers an opportunity to build security 'from the ground up' and weave it into the environment from day one. In his session at 16th Cloud Expo, Reuven Harrison, CTO and Co-Founder of Tufin,...
SYS-CON Events announced today that MobiDev, a software development company, will exhibit at the 17th International Cloud Expo®, which will take place November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software development company with representative offices in Atlanta (US), Sheffield (UK) and Würzburg (Germany); and development centers in Ukraine. Since 2009 it has grown from a small group of passionate engineers and business managers to a full-scale mobi...
With SaaS use rampant across organizations, how can IT departments track company data and maintain security? More and more departments are commissioning their own solutions and bypassing IT. A cloud environment is amorphous and powerful, allowing you to set up solutions for all of your user needs: document sharing and collaboration, mobile access, e-mail, even industry-specific applications. In his session at 16th Cloud Expo, Shawn Mills, President and a founder of Green House Data, discussed h...
One of the hottest areas in cloud right now is DRaaS and related offerings. In his session at 16th Cloud Expo, Dale Levesque, Disaster Recovery Product Manager with Windstream's Cloud and Data Center Marketing team, will discuss the benefits of the cloud model, which far outweigh the traditional approach, and how enterprises need to ensure that their needs are properly being met.
In their session at 17th Cloud Expo, Hal Schwartz, CEO of Secure Infrastructure & Services (SIAS), and Chuck Paolillo, CTO of Secure Infrastructure & Services (SIAS), provide a study of cloud adoption trends and the power and flexibility of IBM Power and Pureflex cloud solutions. In his role as CEO of Secure Infrastructure & Services (SIAS), Hal Schwartz provides leadership and direction for the company.
The Internet of Everything (IoE) brings together people, process, data and things to make networked connections more relevant and valuable than ever before – transforming information into knowledge and knowledge into wisdom. IoE creates new capabilities, richer experiences, and unprecedented opportunities to improve business and government operations, decision making and mission support capabilities.
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at @ThingsExpo, James Kirkland, Red Hat's Chief Arch...
Malicious agents are moving faster than the speed of business. Even more worrisome, most companies are relying on legacy approaches to security that are no longer capable of meeting current threats. In the modern cloud, threat diversity is rapidly expanding, necessitating more sophisticated security protocols than those used in the past or in desktop environments. Yet companies are falling for cloud security myths that were truths at one time but have evolved out of existence.
Public Cloud IaaS started its life in the developer and startup communities and has grown rapidly to a $20B+ industry, but it still pales in comparison to how much is spent worldwide on IT: $3.6 trillion. In fact, there are 8.6 million data centers worldwide, the reality is many small and medium sized business have server closets and colocation footprints filled with servers and storage gear. While on-premise environment virtualization may have peaked at 75%, the Public Cloud has lagged in adop...
The time is ripe for high speed resilient software defined storage solutions with unlimited scalability. ISS has been working with the leading open source projects and developed a commercial high performance solution that is able to grow forever without performance limitations. In his session at Cloud Expo, Alex Gorbachev, President of Intelligent Systems Services Inc., shared foundation principles of Ceph architecture, as well as the design to deliver this storage to traditional SAN storage co...
MuleSoft has announced the findings of its 2015 Connectivity Benchmark Report on the adoption and business impact of APIs. The findings suggest traditional businesses are quickly evolving into "composable enterprises" built out of hundreds of connected software services, applications and devices. Most are embracing the Internet of Things (IoT) and microservices technologies like Docker. A majority are integrating wearables, like smart watches, and more than half plan to generate revenue with ...
The Cloud industry has moved from being more than just being able to provide infrastructure and management services on the Cloud. Enter a new era of Cloud computing where monetization’s services through the Cloud are an essential piece of strategy to feed your organizations bottom-line, your revenue and Profitability. In their session at 16th Cloud Expo, Ermanno Bonifazi, CEO & Founder of Solgenia, and Ian Khan, Global Strategic Positioning & Brand Manager at Solgenia, discussed how to easily o...
The speed of software changes in growing and large scale rapid-paced DevOps environments presents a challenge for continuous testing. Many organizations struggle to get this right. Practices that work for small scale continuous testing may not be sufficient as the requirements grow. In his session at DevOps Summit, Marc Hornbeek, Sr. Solutions Architect of DevOps continuous test solutions at Spirent Communications, explained the best practices of continuous testing at high scale, which is rele...