|By Business Wire||
|June 3, 2014 11:55 AM EDT||
Getronics today announced it has been selected by London Gatwick Airport for technical staff provision over a four year period. As the airport’s preferred application support services provider, Getronics will provide staffing services for several IT projects running across multiple airport departments.
Gatwick is the busiest and most efficient single runway in the world and the airport employs 2,500 staff and provides support for a further 23,000 through related activities. IT plays a crucial role in providing excellent customer service for passengers, supporting a number of critical systems from a safety point of view, while also keeping people moving smoothly throughout the airport.
The project, which is part of a multi-supplier resourcing framework at Gatwick, is the first of its kind for Getronics. It will see Gatwick source over 21 ICT roles that cover airport IT operations, from service management to senior business analysts. Getronics commenced staff onboarding from February this year.
Gatwick required a flexible partner that would bring a greater quality of experience and training to the airport, whilst understanding the complexities of its operations. The deal follows Getronics’ appointment in November 2012 to manage Gatwick’s applications portfolio.
Michael Ibbitson, CIO at London Gatwick Airport, says ”Gatwick is pleased to award this framework agreement to Getronics. As we continue to transform the customer experience and IT at Gatwick flexibility is a key requirement, this agreement helps ensure a more flexible resourcing model.”
Mark Cook, CEO at Getronics comments: “Having worked with Gatwick Airport previously, we were confident our culture and values were closely aligned, enabling us to act as a true extension of their business. We’re delighted to continue our work with one of the UK’s busiest airports, helping them deliver an improved user experience to passengers and staff, through the smart application of technology and expertise.”
Getronics continues to provide application support services to Gatwick, working closely with the airport to drive innovative new services to support and maintain its development as part of its four year transformation roadmap.
The Getronics family is an ICT Services group consisting of the Getronics and Connectis brands and is owned by the AURELIUS Group, a holding company headquartered in Munich, Germany. With an extensive history that extends over 125 years, the Getronics family has approximately 4,000 employees in 13 countries across Europe, Asia Pacific & Latin America, and has a complete portfolio of integrated ICT services for the large enterprise and public sector markets. This includes Workspace, Applications, Communication, Data Centre, Cloud, Consulting, Product and Managed Services.
Getronics is the lead in the Getronics Workspace Alliance, a unique model that provides customers with a consistent IT service throughout the world, with one single point of contact and billing entity. According to independent research by Ovum in September 2012, the alliance collectively manages 7.4M client end-user devices, positioning it within the top 3 players in the world.
About Gatwick Airport
Gatwick Airport is the UK’s second largest airport and the busiest single-runway airport in the world. It serves more than 200 destinations in 90 countries for around 35 million passengers a year on short- and long-haul point-to-point services. It is also a major economic driver for the South-East region, generating around 23,000 on-airport jobs and a further 13,000 jobs through related activities. The airport is 28 miles south of London with excellent public transport links, including the Gatwick Express. Gatwick Airport is owned by a group of international investment funds, of which Global Infrastructure Partners is the largest shareholder.
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