Click here to close now.

Welcome!

AJAX & REA Authors: Liz McMillan, Bernard Golden, Elizabeth White, Hovhannes Avoyan, XebiaLabs Blog

News Feed Item

Zuora Announces Z-Business Nine, World’s First Relationship Business Management Platform for Global Enterprises

ZUORA, the subscription billing, commerce and finance leader, today announced the availability of Z-Business Nine. The latest edition of Zuora’s Relationship Business Management (RBM) solution is designed specifically for global, multi-divisional enterprises that are reinventing their business models around recurring revenue.

TODAY’S CUSTOMERS, from global companies to individual consumers, increasingly prefer the ease and convenience of subscriptions over larger one-time purchases. From Adobe to Box to ZipCar and beyond, consumers increasingly favor the benefits of a service over the ownership of a product. What’s more, they demand continuous value and personalized control in this “subscription experience.”

TODAY’S ENTERPRISES recognize the need to reinvent their business models to meet these new demands. They know that future growth lies in relationship-centric recurring revenue business models; however, they face several unique and inherent challenges.

RBM SOLUTIONS are an emerging class of software focused on building, managing and optimizing the ongoing customer relationships that are the lifeblood of subscription businesses. RBM manages the business operations of customer-centric subscription companies, similar to what traditional ERP has done for manufacturing companies.

ERP SYSTEMS, while not designed to deliver the subscription experience, are an integral part of enterprise IT infrastructure and cannot be completely abandoned. A recent study from Gartner noted that cumbersome, inflexible ERP systems cannot be easily customized and are rapidly being re-architected as “systems of record.”

AS A RESULT, enterprises must couple the ERP “systems of record” with the new RBM “systems of reinvention” in order for them to bring new services to market quickly.

Z-BUSINESS NINE, the latest edition of Zuora’s RBM solution, is designed help enterprises reinvent their business models by:

  • Supporting rapid innovation without requiring massive investments;
  • Addressing the quote-to-revenue demands of relationship-centric business models;
  • Integrating seamlessly into existing IT infrastructures and;
  • Meeting the highest enterprise security, scalability and audit standards.

Z-BUSINESS NINE: KEY FACTS & FUNCTIONALITY

  • Z-Business Nine delivers the highest standards of platform security demanded by enterprise CIOs, which includes: Two-factor authentication, Single Sign-On (SSO), IP address restrictions to reduce the threat of security breaches at point of authentication, and SMTP email configuration to reduce the threat of email phishing.
  • It includes a capacity booster, allowing enterprises CIOs to deliver the scalability that can process 375 synchronous orders per second and deliver millisecond response times across the globe.
  • It meets the demands of multi-divisional organizations by delivering data access controls that allows CIOs to determine how data is shared or isolated between different business units.
  • It includes unique sync technologies that allow CIOs to give their businesses access to the most up-to-date data about their customers by ensuring external systems remain completely in sync with Enterprise 9 in real time.
  • It eases the IT burden of integration with complex IT ecosystems by providing reference architectures that can be used as a starting point to integrate with Oracle, SAP and other enterprise systems of record.
  • Z-Business Nine has proven to deliver enterprise agility with an average of 50 go-lives per month, and has been adopted by over 40 enterprises with over $1 billion in revenue to-date.
  • It is being deployed by leading integrators such as Accenture, who employs Zuora-certified consultants in nine countries.
  • This new platform is trusted by global enterprises like HP, American Express, Dell, Intuit, Deloitte, TCS, Informatica, YP.ca, TripAdvisor, Acxiom, NewsUK, Telstra, Xplornet and many others.

COMMENTARY

Zuora Quote:

“As the world moves to the Subscription Economy, consumers demand flexibility and a personalized experience in how they purchase and consume services,” said Tien Tzuo, CEO & Founder, Zuora. “The winners are the businesses who develop ongoing relationships and deliver increasing value to their customers. At Zuora, we’re making this a reality, allowing enterprises to drive growth through reinvention. Z-Business Nine enables global enterprises to do this on a system that coexists with their ERP and offers the scalability, control and security they demand.”

Customer Quotes:

Hundreds of enterprise customers around the globe are reinventing their businesses with Zuora:

Ben Shields, Deloitte Private partner said, “Many industries are being disrupted and the professional services industry is leading this disruption. Billing customers on an hourly basis will become a thing of the past. The trend is now to allow your clients to subscribe to a recurring service so service providers can maintain regular contact with their clients instead of having a sporadic relationship with them.”

“Neopost USA is transforming into a provider of technology-based business communications solutions. This requires an unprecedented level of adaptability at the company, including the integration of an enterprise-grade subscription management platform. Neopost USA’s partnership with Zuora has helped make this transition smooth for us and for our customers. We continue to value Zuora because it is Web-based, amazingly easy to use, reduces our price-change capability to mere minutes, saves time and money and is well-integrated with our enterprise architecture.” Nick von der Wense, VP Marketing, Neopost

“News UK launches marketing promotions that reach millions of people around the world in a matter of minutes and require a system capable of scaling to meet this volume. Zuora’s enterprise platform has enabled us to scale to hundreds of transactions per second and has given us the confidence as we drive for rapid global growth.” Katie Vanneck-Smith, CMO, News UK

“Intuit's high growth cloud businesses like QuickBase are evolving quickly as we innovate to serve customers in new ways. We needed a flexible solution that allows us to move fast, test, and get the right insights. Our legacy systems were not designed to move at this pace. We integrated Zuora’s platform with our enterprise architecture including Oracle and others which together allowed us to serve our growing subscriber base.” Allison Mnookin, GM/VP Intuit QuickBase

Additional Resources

About Zuora, Inc.

Zuora is the global leader in Relationship Business Management solutions, helping companies in every industry transition to the Subscription Economy. Enterprise leaders and high-growth companies alike use Zuora's multi-tenant cloud platform to launch, scale, and monetize their subscription services. Zuora's applications work where traditional ERP applications fail: Subscription pricing, quoting, orders, billing, payments, and renewals. Built from the ground up by SaaS industry veterans from salesforce.com, PayPal, and Netsuite, Zuora services innovative customers like Informatica, Tata Communications, Box, Xplornet, Ustream and Reed Business Information. To learn more about Zuora, please visit zuora.com.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@CloudExpo Stories
Many of the well-known examples of DevOps success we read in blogs on the Internet paint an idyllic picture of DevOps productivity. A team was facing a stodgy, slow-moving operations department, teams weren’t delivering software on time. Those teams moved to DevOps, became proactive about infrastructure and deployment automation, and an overnight transition to productivity ensues. People are promoted, projects are successful, and developers and system administrators dance hand-in-hand in a final...
SYS-CON Media announced today that @ThingsExpo Blog launched with 7,788 original stories. @ThingsExpo Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. @ThingsExpo Blog can be bookmarked. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago.
As Marc Andreessen says software is eating the world. Everything is rapidly moving toward being software-defined – from our phones and cars through our washing machines to the datacenter. However, there are larger challenges when implementing software defined on a larger scale - when building software defined infrastructure. In his session at 16th Cloud Expo, Boyan Ivanov, CEO of StorPool, will provide some practical insights on what, how and why when implementing "software-defined" in the dat...
SYS-CON Events announced today that robomq.io will exhibit at SYS-CON's @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. robomq.io is an interoperable and composable platform that connects any device to any application. It helps systems integrators and the solution providers build new and innovative products and service for industries requiring monitoring or intelligence from devices and sensors.
SYS-CON Events announced today that MangoApps will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY., and the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. MangoApps provides private all-in-one social intranets allowing workers to securely collaborate from anywhere in the world and from any device. Social, mobile, and eas...
Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 16th Cloud Expo at the Javits Center in New York June 9-11 will find fresh new content in a new track called PaaS | Containers & Microservices Containers are not being considered for the first time by the cloud community, but a current era of re-consideration has pushed them to the top of the cloud agenda. With the launch ...
The world's leading Cloud event, Cloud Expo has launched Microservices Journal on the SYS-CON.com portal, featuring over 19,000 original articles, news stories, features, and blog entries. DevOps Journal is focused on this critical enterprise IT topic in the world of cloud computing. Microservices Journal offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. Follow new article posts on T...
SYS-CON Events announced today that Litmus Automation will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Litmus Automation’s vision is to provide a solution for companies that are in a rush to embrace the disruptive Internet of Things technology and leverage it for real business challenges. Litmus Automation simplifies the complexity of connected devices applications with Loop, a secure and scalable clou...
In 2015, 4.9 billion connected "things" will be in use. By 2020, Gartner forecasts this amount to be 25 billion, a 410 percent increase in just five years. How will businesses handle this rapid growth of data? Hadoop will continue to improve its technology to meet business demands, by enabling businesses to access/analyze data in real time, when and where they need it. Cloudera's Chief Technologist, Eli Collins, will discuss how Big Data is keeping up with today's data demands and how in t...
How do you securely enable access to your applications in AWS without exposing any attack surfaces? The answer is usually very complicated because application environments morph over time in response to growing requirements from your employee base, your partners and your customers. In his session at 16th Cloud Expo, Haseeb Budhani, CEO and Co-founder of Soha, will share five common approaches that DevOps teams follow to secure access to applications deployed in AWS, Azure, etc., and the frict...
While DevOps most critically and famously fosters collaboration, communication, and integration through cultural change, culture is more of an output than an input. In order to actively drive cultural evolution, organizations must make substantial organizational and process changes, and adopt new technologies, to encourage a DevOps culture. Moderated by Andi Mann, panelists will discuss how to balance these three pillars of DevOps, where to focus attention (and resources), where organizations m...
Deploying and operating cloud technology is difficult and falls outside the core competencies of most organizations. As a result, many on-premises private cloud installations falter, casting doubt on private cloud as a solution in general. Yet private clouds come with a unique set of benefits that continue to drive widespread interest. There must be a better way. This session will give participants a clear roadmap of private cloud implementation challenges and offer actionable ideas for...
Database apps on mobile devices shouldn't stop working when there's limited or no network connectivity. In his session at 16th Cloud Expo, Bradley Holt, a Developer Advocate for IBM Cloudant, will discuss how to bring data stored in a cloud database to the edge of the network (and back again), whenever an Internet connection is available. He will demonstrate techniques for replicating cloud databases with mobile devices in order to build offline-enabled mobile apps that can provide a better,...
SYS-CON Events announced today that the DevOps Institute has been named “Association Sponsor” of SYS-CON's DevOps Summit, which will take place on June 9–11, 2015, at the Javits Center in New York City, NY. The DevOps Institute provides enterprise level training and certification. Working with thought leaders from the DevOps community, the IT Service Management field and the IT training market, the DevOps Institute is setting the standard in quality for DevOps education and training.
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? Join this panel of experts as they peel away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud environment, and we must architect and code accordingly. At the very least, you’ll have no problem filling in your buzzword bingo cards.
IoT is still a vague buzzword for many people. In his session at @ThingsExpo, Mike Kavis, Vice President & Principal Cloud Architect at Cloud Technology Partners, discussed the business value of IoT that goes far beyond the general public's perception that IoT is all about wearables and home consumer services. He also discussed how IoT is perceived by investors and how venture capitalist access this space. Other topics discussed were barriers to success, what is new, what is old, and what th...
SYS-CON Events announced today that CodeFutures, a leading supplier of database performance tools, has been named a “Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. CodeFutures is an independent software vendor focused on providing tools that deliver database performance tools that increase productivity during database development and increase database performance and scalability during production.
SYS-CON Events announced today the IoT Bootcamp – Jumpstart Your IoT Strategy, being held June 9–10, 2015, in conjunction with 16th Cloud Expo and Internet of @ThingsExpo at the Javits Center in New York City. This is your chance to jumpstart your IoT strategy. Combined with real-world scenarios and use cases, the IoT Bootcamp is not just based on presentations but includes hands-on demos and walkthroughs. We will introduce you to a variety of Do-It-Yourself IoT platforms including Arduino, Ras...
Internet of Things (IoT) will be a hybrid ecosystem of diverse devices and sensors collaborating with operational and enterprise systems to create the next big application. In their session at @ThingsExpo, Bramh Gupta, founder and CEO of robomq.io, and Fred Yatzeck, principal architect leading product development at robomq.io, will discuss how choosing the right middleware and integration strategy from the get-go will enable IoT solution developers to adapt and grow with the industry, while at...
The only place to be June 9-11 is Cloud Expo & @ThingsExpo 2015 East at the Javits Center in New York City. Join us there as delegates from all over the world come to listen to and engage with speakers & sponsors from the leading Cloud Computing, IoT & Big Data companies. Cloud Expo & @ThingsExpo are the leading events covering the booming market of Cloud Computing, IoT & Big Data for the enterprise. Speakers from all over the world will be hand-picked for their ability to explore the economic...