Welcome!

IoT User Interface Authors: Elizabeth White, Liz McMillan, AppDynamics Blog, Yakov Fain, Jason Bloomberg

News Feed Item

Zuora Announces Z-Business Nine, World’s First Relationship Business Management Platform for Global Enterprises

ZUORA, the subscription billing, commerce and finance leader, today announced the availability of Z-Business Nine. The latest edition of Zuora’s Relationship Business Management (RBM) solution is designed specifically for global, multi-divisional enterprises that are reinventing their business models around recurring revenue.

TODAY’S CUSTOMERS, from global companies to individual consumers, increasingly prefer the ease and convenience of subscriptions over larger one-time purchases. From Adobe to Box to ZipCar and beyond, consumers increasingly favor the benefits of a service over the ownership of a product. What’s more, they demand continuous value and personalized control in this “subscription experience.”

TODAY’S ENTERPRISES recognize the need to reinvent their business models to meet these new demands. They know that future growth lies in relationship-centric recurring revenue business models; however, they face several unique and inherent challenges.

RBM SOLUTIONS are an emerging class of software focused on building, managing and optimizing the ongoing customer relationships that are the lifeblood of subscription businesses. RBM manages the business operations of customer-centric subscription companies, similar to what traditional ERP has done for manufacturing companies.

ERP SYSTEMS, while not designed to deliver the subscription experience, are an integral part of enterprise IT infrastructure and cannot be completely abandoned. A recent study from Gartner noted that cumbersome, inflexible ERP systems cannot be easily customized and are rapidly being re-architected as “systems of record.”

AS A RESULT, enterprises must couple the ERP “systems of record” with the new RBM “systems of reinvention” in order for them to bring new services to market quickly.

Z-BUSINESS NINE, the latest edition of Zuora’s RBM solution, is designed help enterprises reinvent their business models by:

  • Supporting rapid innovation without requiring massive investments;
  • Addressing the quote-to-revenue demands of relationship-centric business models;
  • Integrating seamlessly into existing IT infrastructures and;
  • Meeting the highest enterprise security, scalability and audit standards.

Z-BUSINESS NINE: KEY FACTS & FUNCTIONALITY

  • Z-Business Nine delivers the highest standards of platform security demanded by enterprise CIOs, which includes: Two-factor authentication, Single Sign-On (SSO), IP address restrictions to reduce the threat of security breaches at point of authentication, and SMTP email configuration to reduce the threat of email phishing.
  • It includes a capacity booster, allowing enterprises CIOs to deliver the scalability that can process 375 synchronous orders per second and deliver millisecond response times across the globe.
  • It meets the demands of multi-divisional organizations by delivering data access controls that allows CIOs to determine how data is shared or isolated between different business units.
  • It includes unique sync technologies that allow CIOs to give their businesses access to the most up-to-date data about their customers by ensuring external systems remain completely in sync with Enterprise 9 in real time.
  • It eases the IT burden of integration with complex IT ecosystems by providing reference architectures that can be used as a starting point to integrate with Oracle, SAP and other enterprise systems of record.
  • Z-Business Nine has proven to deliver enterprise agility with an average of 50 go-lives per month, and has been adopted by over 40 enterprises with over $1 billion in revenue to-date.
  • It is being deployed by leading integrators such as Accenture, who employs Zuora-certified consultants in nine countries.
  • This new platform is trusted by global enterprises like HP, American Express, Dell, Intuit, Deloitte, TCS, Informatica, YP.ca, TripAdvisor, Acxiom, NewsUK, Telstra, Xplornet and many others.

COMMENTARY

Zuora Quote:

“As the world moves to the Subscription Economy, consumers demand flexibility and a personalized experience in how they purchase and consume services,” said Tien Tzuo, CEO & Founder, Zuora. “The winners are the businesses who develop ongoing relationships and deliver increasing value to their customers. At Zuora, we’re making this a reality, allowing enterprises to drive growth through reinvention. Z-Business Nine enables global enterprises to do this on a system that coexists with their ERP and offers the scalability, control and security they demand.”

Customer Quotes:

Hundreds of enterprise customers around the globe are reinventing their businesses with Zuora:

Ben Shields, Deloitte Private partner said, “Many industries are being disrupted and the professional services industry is leading this disruption. Billing customers on an hourly basis will become a thing of the past. The trend is now to allow your clients to subscribe to a recurring service so service providers can maintain regular contact with their clients instead of having a sporadic relationship with them.”

“Neopost USA is transforming into a provider of technology-based business communications solutions. This requires an unprecedented level of adaptability at the company, including the integration of an enterprise-grade subscription management platform. Neopost USA’s partnership with Zuora has helped make this transition smooth for us and for our customers. We continue to value Zuora because it is Web-based, amazingly easy to use, reduces our price-change capability to mere minutes, saves time and money and is well-integrated with our enterprise architecture.” Nick von der Wense, VP Marketing, Neopost

“News UK launches marketing promotions that reach millions of people around the world in a matter of minutes and require a system capable of scaling to meet this volume. Zuora’s enterprise platform has enabled us to scale to hundreds of transactions per second and has given us the confidence as we drive for rapid global growth.” Katie Vanneck-Smith, CMO, News UK

“Intuit's high growth cloud businesses like QuickBase are evolving quickly as we innovate to serve customers in new ways. We needed a flexible solution that allows us to move fast, test, and get the right insights. Our legacy systems were not designed to move at this pace. We integrated Zuora’s platform with our enterprise architecture including Oracle and others which together allowed us to serve our growing subscriber base.” Allison Mnookin, GM/VP Intuit QuickBase

Additional Resources

About Zuora, Inc.

Zuora is the global leader in Relationship Business Management solutions, helping companies in every industry transition to the Subscription Economy. Enterprise leaders and high-growth companies alike use Zuora's multi-tenant cloud platform to launch, scale, and monetize their subscription services. Zuora's applications work where traditional ERP applications fail: Subscription pricing, quoting, orders, billing, payments, and renewals. Built from the ground up by SaaS industry veterans from salesforce.com, PayPal, and Netsuite, Zuora services innovative customers like Informatica, Tata Communications, Box, Xplornet, Ustream and Reed Business Information. To learn more about Zuora, please visit zuora.com.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@CloudExpo Stories
IoT offers a value of almost $4 trillion to the manufacturing industry through platforms that can improve margins, optimize operations & drive high performance work teams. By using IoT technologies as a foundation, manufacturing customers are integrating worker safety with manufacturing systems, driving deep collaboration and utilizing analytics to exponentially increased per-unit margins. However, as Benoit Lheureux, the VP for Research at Gartner points out, “IoT project implementers often ...
It's easy to assume that your app will run on a fast and reliable network. The reality for your app's users, though, is often a slow, unreliable network with spotty coverage. What happens when the network doesn't work, or when the device is in airplane mode? You get unhappy, frustrated users. An offline-first app is an app that works, without error, when there is no network connection. In his session at 18th Cloud Expo, Bradley Holt, a Developer Advocate with IBM Cloud Data Services, discussed...
University of Colorado Athletics has selected FORTRUST, Colorado’s only Tier III Gold certified data center, as their official data center and colocation services provider, FORTRUST announced today. A nationally recognized and prominent collegiate athletics program, CU provides a high quality and comprehensive student-athlete experience. The program sponsors 17 varsity teams and in their history, the Colorado Buffaloes have collected an impressive 28 national championships. Maintaining uptime...
Basho Technologies has announced the latest release of Basho Riak TS, version 1.3. Riak TS is an enterprise-grade NoSQL database optimized for Internet of Things (IoT). The open source version enables developers to download the software for free and use it in production as well as make contributions to the code and develop applications around Riak TS. Enhancements to Riak TS make it quick, easy and cost-effective to spin up an instance to test new ideas and build IoT applications. In addition to...
As organizations shift towards IT-as-a-service models, the need for managing and protecting data residing across physical, virtual, and now cloud environments grows with it. Commvault can ensure protection, access and E-Discovery of your data – whether in a private cloud, a Service Provider delivered public cloud, or a hybrid cloud environment – across the heterogeneous enterprise. In his general session at 18th Cloud Expo, Randy De Meno, Chief Technologist - Windows Products and Microsoft Part...
Presidio has received the 2015 EMC Partner Services Quality Award from EMC Corporation for achieving outstanding service excellence and customer satisfaction as measured by the EMC Partner Services Quality (PSQ) program. Presidio was also honored as the 2015 EMC Americas Marketing Excellence Partner of the Year and 2015 Mid-Market East Partner of the Year. The EMC PSQ program is a project-specific survey program designed for partners with Service Partner designations to solicit customer feedbac...
Edge Hosting has announced a partnership with and the availability of CloudFlare, a web application firewall, CDN and DDoS mitigation service. “This partnership enhances Edge Hosting’s world class, perimeter layer, application (layer 7) defensive mechanism,” said Mark Houpt, Edge Hosting CISO. “The goal was to enable a new layer of customer controlled defense and compliance through the application of DDoS filters and mitigations, the web application firewall (WAF) feature and the added benefit ...
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to imp...
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his Day 2 Keynote at @ThingsExpo, Henrik Kenani Dahlgren, Portfolio Marketing Manager at Ericsson, discussed how to plan to cooperate, partner, and form lasting all-star teams to change t...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life sett...
Digital Initiatives create new ways of conducting business, which drive the need for increasingly advanced security and regulatory compliance challenges with exponentially more damaging consequences. In the BMC and Forbes Insights Survey in 2016, 97% of executives said they expect a rise in data breach attempts in the next 12 months. Sixty percent said operations and security teams have only a general understanding of each other’s requirements, resulting in a “SecOps gap” leaving organizations u...
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Bradley Holt, Developer Advocate a...
You are moving to the Cloud. The question is not if, it’s when. Now that your competitors are in the cloud and lapping you, your “when” better hurry up and get here. But saying and doing are two different things. In his session at @DevOpsSummit at 18th Cloud Expo, Robert Reeves, CTO of Datical, explained how DevOps can be your onramp to the cloud. By adopting simple, platform independent DevOps strategies, you can accelerate your move to the cloud. Spoiler Alert: He also makes sure you don’t...
Creating replica copies to tolerate a certain number of failures is easy, but very expensive at cloud-scale. Conventional RAID has lower overhead, but it is limited in the number of failures it can tolerate. And the management is like herding cats (overseeing capacity, rebuilds, migrations, and degraded performance). Download Slide Deck: ▸ Here In his general session at 18th Cloud Expo, Scott Cleland, Senior Director of Product Marketing for the HGST Cloud Infrastructure Business Unit, discusse...
Connected devices and the industrial internet are growing exponentially every year with Cisco expecting 50 billion devices to be in operation by 2020. In this period of growth, location-based insights are becoming invaluable to many businesses as they adopt new connected technologies. Knowing when and where these devices connect from is critical for a number of scenarios in supply chain management, disaster management, emergency response, M2M, location marketing and more. In his session at @Th...
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
"A lot of times people will come to us and have a very diverse set of requirements or very customized need and we'll help them to implement it in a fashion that you can't just buy off of the shelf," explained Nick Rose, CTO of Enzu, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
More and more companies are looking to microservices as an architectural pattern for breaking apart applications into more manageable pieces so that agile teams can deliver new features quicker and more effectively. What this pattern has done more than anything to date is spark organizational transformations, setting the foundation for future application development. In practice, however, there are a number of considerations to make that go beyond simply “build, ship, and run,” which changes ho...
The pace of innovation, vendor lock-in, production sustainability, cost-effectiveness, and managing risk… In his session at 18th Cloud Expo, Dan Choquette, Founder of RackN, discussed how CIOs are challenged finding the balance of finding the right tools, technology and operational model that serves the business the best. He also discussed how clouds, open source software and infrastructure solutions have benefits but also drawbacks and how workload and operational portability between vendors ...