|By RealWire News Distribution||
|May 27, 2014 07:00 AM EDT||
Survey explores productivity, gripes and practices of a wireless-dependent workforce
Farnham, UK — May 27th, 2014 - A survey of 2,000 Britons found that 1 in 3 rely on wireless access and connected devices to do their jobs effectively, yet 61% of those believe they get better Wi-Fi at home than in their workplace.
The research, commissioned by Aerohive Networks® (NYSE:HIVE), reveals the connected dependence, habits and frustrations of this group of wireless-reliant UK workers.
With poor connectivity at work resulting in missed deadlines, high-levels of frustration and a major force of productivity disruption, the survey points to a workforce with a growing reliance on wireless access and demand for higher-performing networks. Further findings from the research include:
- Missed Deadlines, Frustration and Excuses: Up to 40% have missed deadlines and opportunities at work due to poor connectivity, with some even having used it as an excuse when reporting back to bosses.
- 8 out of 10 workers are 'very' or 'extremely frustrated' when unable to connect to wireless.
- The Desperate Device Shake: A third of wireless workers resort to waving their device in the air in a bid to get better coverage.
- Regionally, Londoners are the worst offenders at 41%.
- The younger the employee the more likely they are to abuse their device in connectivity despair; almost half of 18-34 year old respondents admitted to the habit.
- Connectivity more important than Power (and Tea!): When asked to highlight scenarios that disrupt the working day and most impede productivity, the top three spots were all taken by IT challenges.
- Unreliable on/off connectivity topped the list, beating 'a power cut' into second place with 'wireless temporarily down' in third.
- Unforeseen last-minute deadlines ranked fourth, and the dreaded fire drill only managed fifth spot.
- Contrary to popular belief, Britain's workforce doesn't run on caffeine and sweet snacks; running out of tea, coffee and biscuits was ranked in last place (although 3% did state a tea shortage as the most disruptive to their ability to do their job effectively)
- Taking the Blame: Two thirds of the 641 wireless-workers polled automatically blame the infrastructure for poor connections, as opposed to the device or other users.
- 50% assume the wireless is down, 10% recognise others could be hogging their wireless capacity, and only 11% would consider a problem with their device.
- Despite only 1 in 10 blaming the device, switching devices is the third most popular fix for users when faced with connectivity challenges. When asked 'what is the first thing you do when facing connectivity issues at work?' the full rankings were as follows:
1. Complain to IT/ call helpdesk (18%)
2. Find a way to 'plug in' to a wired network, unless it's a phone or tablet! (17%)
3. Switch devices and see if that makes a difference (16%)
4. See if a colleague can help (14%)
5. Head to a different location where I know Wi-Fi works (12%)
6. Do something that doesn't require access until it's fixed (12%)
7. Tether my device using 3G (6%)
8. Other (5%)
- Preferences Mix Work and Play: When asked 'what apps do you access during downtime in the working day?' the top three were Facebook and Twitter (48%) news apps (47%) and work email (44%).
- Work email came out top for those age 45+
- Mobile Gaming (22%) proved popular, followed by productivity and document apps like Dropbox or Evernote (12%) and LinkedIn (10%)
- Unsurprisingly, trains (42%), connected cars (37%), aeroplanes (31%) and buses (20%) all ranked highly on the Wi-Fi wish-list for always-on connectivity.
Paul Hennin, International Marketing Director at Aerohive, says, "With a third of us Brits already dependent on wireless connectivity for work, there's no doubt that it's fast becoming the primary access layer. Connecting should be quick and simple though, and the user experiences here would suggest that not all enterprises are ready for it."
"The findings point to a host of Wi-Fi frustrations and a perception-gap on the cause of these. The network is getting all the blame for poor experiences, when in reality the mobile device and users themselves have a big part to play," continues Hennin. "There's a lot still to learn as our new mobile behaviours and consumption demands mean traditional enterprise Wi-Fi networks will need to evolve."
Gareth Green, General Manager International, at Aerohive concludes, "There's more to be done to improve the user experience in the enterprise. Businesses are doing something wrong if the thousands of pounds spent on enterprise Wi-Fi aren't providing the experience consumers get from 'off the shelf' home products. Clearly a new approach is needed that gives the performance and ease-of-use customers have at home, with the scale and security of the enterprise."
Notes to Editors
In March 2014, Aerohive commissioned an online survey among 2,004 randomly selected British adults aged 18+ who are Springboard UK panelists. The margin of error—which measures sampling variability—is +/- 2.2%, 19 times out of 20. The results have been statistically weighted according to the most current social grade, age, gender and region data to ensure samples representative of the entire adult population of Great Britain. Discrepancies in or between totals are due to rounding.
The base size of the stated wireless-dependent workers is 641 respondents. The full research findings are available on request.
Aerohive (NYSE: HIVE) is an innovative enterprise mobility company. Aerohive's technology enables enterprises of all sizes to leverage the power of mobility, increasing overall productivity, customer engagement and business growth. Deployed in over 14,000 enterprises worldwide, Aerohive's proprietary mobility platform takes advantage of the cloud and a distributed architecture to deliver unified, intelligent, simplified and cost-effective networks. Aerohive was founded in 2006 and is headquartered in Sunnyvale, Calif. For more information, please visit www.aerohive.com, call us at +44 (0) 1252 736590, follow us on Twitter @Aerohive, subscribe to our blog, join our community or become a fan on our Facebook page.
"Aerohive" is a registered trademark of Aerohive Networks, Inc. All product and company names used herein are trademarks or registered trademarks of their respective owners. All rights reserved.
There will be new vendors providing applications, middleware, and connected devices to support the thriving IoT ecosystem. This essentially means that electronic device manufacturers will also be in the software business. Many will be new to building embedded software or robust software. This creates an increased importance on software quality, particularly within the Industrial Internet of Things where business-critical applications are becoming dependent on products controlled by software. Qua...
Jul. 25, 2016 05:45 AM EDT Reads: 1,344
SYS-CON Events has announced today that Roger Strukhoff has been named conference chair of Cloud Expo and @ThingsExpo 2016 Silicon Valley. The 19th Cloud Expo and 6th @ThingsExpo will take place on November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. "The Internet of Things brings trillions of dollars of opportunity to developers and enterprise IT, no matter how you measure it," stated Roger Strukhoff. "More importantly, it leverages the power of devices and the Interne...
Jul. 25, 2016 05:00 AM EDT Reads: 2,001
Most organizations prioritize data security only after their data has already been compromised. Proactive prevention is important, but how can you accomplish that on a small budget? Learn how the cloud, combined with a defense and in-depth approach, creates efficiencies by transferring and assigning risk. Security requires a multi-defense approach, and an in-house team may only be able to cherry pick from the essential components. In his session at 19th Cloud Expo, Vlad Friedman, CEO/Founder o...
Jul. 25, 2016 04:15 AM EDT Reads: 1,819
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to imp...
Jul. 25, 2016 04:15 AM EDT Reads: 2,389
"We host and fully manage cloud data services, whether we store, the data, move the data, or run analytics on the data," stated Kamal Shannak, Senior Development Manager, Cloud Data Services, IBM, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jul. 25, 2016 04:00 AM EDT Reads: 1,172
As organizations shift towards IT-as-a-service models, the need for managing and protecting data residing across physical, virtual, and now cloud environments grows with it. Commvault can ensure protection, access and E-Discovery of your data – whether in a private cloud, a Service Provider delivered public cloud, or a hybrid cloud environment – across the heterogeneous enterprise. In his general session at 18th Cloud Expo, Randy De Meno, Chief Technologist - Windows Products and Microsoft Part...
Jul. 25, 2016 04:00 AM EDT Reads: 1,837
In addition to all the benefits, IoT is also bringing new kind of customer experience challenges - cars that unlock themselves, thermostats turning houses into saunas and baby video monitors broadcasting over the internet. This list can only increase because while IoT services should be intuitive and simple to use, the delivery ecosystem is a myriad of potential problems as IoT explodes complexity. So finding a performance issue is like finding the proverbial needle in the haystack.
Jul. 25, 2016 03:45 AM EDT Reads: 2,153
With the proliferation of both SQL and NoSQL databases, organizations can now target specific fit-for-purpose database tools for their different application needs regarding scalability, ease of use, ACID support, etc. Platform as a Service offerings make this even easier now, enabling developers to roll out their own database infrastructure in minutes with minimal management overhead. However, this same amount of flexibility also comes with the challenges of picking the right tool, on the right ...
Jul. 25, 2016 03:15 AM EDT Reads: 987
With over 720 million Internet users and 40–50% CAGR, the Chinese Cloud Computing market has been booming. When talking about cloud computing, what are the Chinese users of cloud thinking about? What is the most powerful force that can push them to make the buying decision? How to tap into them? In his session at 18th Cloud Expo, Yu Hao, CEO and co-founder of SpeedyCloud, answered these questions and discussed the results of SpeedyCloud’s survey.
Jul. 25, 2016 03:15 AM EDT Reads: 812
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develo...
Jul. 25, 2016 01:45 AM EDT Reads: 1,217
SYS-CON Events announced today that MangoApps will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. MangoApps provides modern company intranets and team collaboration software, allowing workers to stay connected and productive from anywhere in the world and from any device.
Jul. 25, 2016 01:30 AM EDT Reads: 1,249
“We're a global managed hosting provider. Our core customer set is a U.S.-based customer that is looking to go global,” explained Adam Rogers, Managing Director at ANEXIA, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jul. 25, 2016 01:00 AM EDT Reads: 1,642
DevOps at Cloud Expo – being held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real results. Am...
Jul. 25, 2016 12:45 AM EDT Reads: 2,160
Basho Technologies has announced the latest release of Basho Riak TS, version 1.3. Riak TS is an enterprise-grade NoSQL database optimized for Internet of Things (IoT). The open source version enables developers to download the software for free and use it in production as well as make contributions to the code and develop applications around Riak TS. Enhancements to Riak TS make it quick, easy and cost-effective to spin up an instance to test new ideas and build IoT applications. In addition to...
Jul. 25, 2016 12:30 AM EDT Reads: 1,875
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
Jul. 25, 2016 12:15 AM EDT Reads: 2,489
"This week we're really focusing on scalability, asset preservation and how do you back up to the cloud and in the cloud with object storage, which is really a new way of attacking dealing with your file, your blocked data, where you put it and how you access it," stated Jeff Greenwald, Senior Director of Market Development at HGST, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jul. 25, 2016 12:15 AM EDT Reads: 1,437
"We've discovered that after shows 80% if leads that people get, 80% of the conversations end up on the show floor, meaning people forget about it, people forget who they talk to, people forget that there are actual business opportunities to be had here so we try to help out and keep the conversations going," explained Jeff Mesnik, Founder and President of ContentMX, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jul. 24, 2016 11:30 PM EDT Reads: 1,268
SYS-CON Events announced today that Isomorphic Software will exhibit at DevOps Summit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Isomorphic Software provides the SmartClient HTML5/AJAX platform, the most advanced technology for building rich, cutting-edge enterprise web applications for desktop and mobile. SmartClient combines the productivity and performance of traditional desktop software with the simp...
Jul. 24, 2016 11:15 PM EDT Reads: 971
"When you think about the data center today, there's constant evolution, The evolution of the data center and the needs of the consumer of technology change, and they change constantly," stated Matt Kalmenson, VP of Sales, Service and Cloud Providers at Veeam Software, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jul. 24, 2016 11:00 PM EDT Reads: 1,263
“Being the one true cloud-agnostic and storage-agnostic software solution, more and more customers are coming to Commvault and saying ' What do you recommend? What's your best practice for implementing cloud?” explained Randy De Meno, Chief Technologist at Commvault, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jul. 24, 2016 11:00 PM EDT Reads: 1,630