Click here to close now.




















Welcome!

IoT User Interface Authors: Yeshim Deniz, Carmen Gonzalez, Liz McMillan, Bob Gourley, Pat Romanski

Blog Feed Post

Home Wi-Fi Beats Enterprise Wireless for UK Workers

Survey explores productivity, gripes and practices of a wireless-dependent workforce

Farnham, UK — May 27th, 2014 - A survey of 2,000 Britons found that 1 in 3 rely on wireless access and connected devices to do their jobs effectively, yet 61% of those believe they get better Wi-Fi at home than in their workplace.

The research, commissioned by Aerohive Networks® (NYSE:HIVE), reveals the connected dependence, habits and frustrations of this group of wireless-reliant UK workers.

With poor connectivity at work resulting in missed deadlines, high-levels of frustration and a major force of productivity disruption, the survey points to a workforce with a growing reliance on wireless access and demand for higher-performing networks. Further findings from the research include:

  • Missed Deadlines, Frustration and Excuses: Up to 40% have missed deadlines and opportunities at work due to poor connectivity, with some even having used it as an excuse when reporting back to bosses.
    • 8 out of 10 workers are 'very' or 'extremely frustrated' when unable to connect to wireless.
  • The Desperate Device Shake: A third of wireless workers resort to waving their device in the air in a bid to get better coverage.
    • Regionally, Londoners are the worst offenders at 41%.
    • The younger the employee the more likely they are to abuse their device in connectivity despair; almost half of 18-34 year old respondents admitted to the habit.
  • Connectivity more important than Power (and Tea!): When asked to highlight scenarios that disrupt the working day and most impede productivity, the top three spots were all taken by IT challenges.
    • Unreliable on/off connectivity topped the list, beating 'a power cut' into second place with 'wireless temporarily down' in third.
    • Unforeseen last-minute deadlines ranked fourth, and the dreaded fire drill only managed fifth spot.
    • Contrary to popular belief, Britain's workforce doesn't run on caffeine and sweet snacks; running out of tea, coffee and biscuits was ranked in last place (although 3% did state a tea shortage as the most disruptive to their ability to do their job effectively)
  • Taking the Blame: Two thirds of the 641 wireless-workers polled automatically blame the infrastructure for poor connections, as opposed to the device or other users.
    • 50% assume the wireless is down, 10% recognise others could be hogging their wireless capacity, and only 11% would consider a problem with their device.
    • Despite only 1 in 10 blaming the device, switching devices is the third most popular fix for users when faced with connectivity challenges. When asked 'what is the first thing you do when facing connectivity issues at work?' the full rankings were as follows:

1. Complain to IT/ call helpdesk (18%)
2. Find a way to 'plug in' to a wired network, unless it's a phone or tablet! (17%)
3. Switch devices and see if that makes a difference (16%)
4. See if a colleague can help (14%)
5. Head to a different location where I know Wi-Fi works (12%)
6. Do something that doesn't require access until it's fixed (12%)
7. Tether my device using 3G (6%)
8. Other (5%)

  • Preferences Mix Work and Play: When asked 'what apps do you access during downtime in the working day?' the top three were Facebook and Twitter (48%) news apps (47%) and work email (44%).
    • Work email came out top for those age 45+
    • Mobile Gaming (22%) proved popular, followed by productivity and document apps like Dropbox or Evernote (12%) and LinkedIn (10%)
    • Unsurprisingly, trains (42%), connected cars (37%), aeroplanes (31%) and buses (20%) all ranked highly on the Wi-Fi wish-list for always-on connectivity.

Comments
Paul Hennin, International Marketing Director at Aerohive, says, "With a third of us Brits already dependent on wireless connectivity for work, there's no doubt that it's fast becoming the primary access layer. Connecting should be quick and simple though, and the user experiences here would suggest that not all enterprises are ready for it."

"The findings point to a host of Wi-Fi frustrations and a perception-gap on the cause of these. The network is getting all the blame for poor experiences, when in reality the mobile device and users themselves have a big part to play," continues Hennin. "There's a lot still to learn as our new mobile behaviours and consumption demands mean traditional enterprise Wi-Fi networks will need to evolve."

Gareth Green, General Manager International, at Aerohive concludes, "There's more to be done to improve the user experience in the enterprise. Businesses are doing something wrong if the thousands of pounds spent on enterprise Wi-Fi aren't providing the experience consumers get from 'off the shelf' home products. Clearly a new approach is needed that gives the performance and ease-of-use customers have at home, with the scale and security of the enterprise."

Notes to Editors
In March 2014, Aerohive commissioned an online survey among 2,004 randomly selected British adults aged 18+ who are Springboard UK panelists. The margin of error—which measures sampling variability—is +/- 2.2%, 19 times out of 20. The results have been statistically weighted according to the most current social grade, age, gender and region data to ensure samples representative of the entire adult population of Great Britain. Discrepancies in or between totals are due to rounding.

The base size of the stated wireless-dependent workers is 641 respondents. The full research findings are available on request.

About Aerohive
Aerohive (NYSE: HIVE) is an innovative enterprise mobility company. Aerohive's technology enables enterprises of all sizes to leverage the power of mobility, increasing overall productivity, customer engagement and business growth. Deployed in over 14,000 enterprises worldwide, Aerohive's proprietary mobility platform takes advantage of the cloud and a distributed architecture to deliver unified, intelligent, simplified and cost-effective networks. Aerohive was founded in 2006 and is headquartered in Sunnyvale, Calif. For more information, please visit www.aerohive.com, call us at +44 (0) 1252 736590, follow us on Twitter @Aerohive, subscribe to our blog, join our community or become a fan on our Facebook page.

###

"Aerohive" is a registered trademark of Aerohive Networks, Inc. All product and company names used herein are trademarks or registered trademarks of their respective owners. All rights reserved.

PRESS CONTACTS
Aerohive Networks
C/O Cohesive Communications
Greg Halse/Jennifer Gambarini
01291 626200
[email protected]
Twitter: @AerohiveEU

Source: RealWire

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@CloudExpo Stories
In their Live Hack” presentation at 17th Cloud Expo, Stephen Coty and Paul Fletcher, Chief Security Evangelists at Alert Logic, will provide the audience with a chance to see a live demonstration of the common tools cyber attackers use to attack cloud and traditional IT systems. This “Live Hack” uses open source attack tools that are free and available for download by anybody. Attendees will learn where to find and how to operate these tools for the purpose of testing their own IT infrastructu...
Containers are not new, but renewed commitments to performance, flexibility, and agility have propelled them to the top of the agenda today. By working without the need for virtualization and its overhead, containers are seen as the perfect way to deploy apps and services across multiple clouds. Containers can handle anything from file types to operating systems and services, including microservices. What are microservices? Unlike what the name implies, microservices are not necessarily small,...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading in...
The 3rd International WebRTC Summit, to be held Nov. 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA, announces that its Call for Papers is now open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 15th International Cloud Expo, 6th International Big Data Expo, 3rd International DevOps Summit and 2nd Internet of @ThingsExpo. WebRTC (Web-based Real-Time Com...
Organizations from small to large are increasingly adopting cloud solutions to deliver essential business services at a much lower cost. According to cyber security experts, the frequency and severity of cyber-attacks are on the rise, causing alarm to businesses and customers across a variety of industries. To defend against exploits like these, a company must adopt a comprehensive security defense strategy that is designed for their business. In 2015, organizations such as United Airlines, Sony...
Through WebRTC, audio and video communications are being embedded more easily than ever into applications, helping carriers, enterprises and independent software vendors deliver greater functionality to their end users. With today’s business world increasingly focused on outcomes, users’ growing calls for ease of use, and businesses craving smarter, tighter integration, what’s the next step in delivering a richer, more immersive experience? That richer, more fully integrated experience comes ab...
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding bu...
The 5th International DevOps Summit, co-located with 17th International Cloud Expo – being held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the ...
SYS-CON Events announced today that the "Second Containers & Microservices Expo" will take place November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities.
In his session at @ThingsExpo, Lee Williams, a producer of the first smartphones and tablets, will talk about how he is now applying his experience in mobile technology to the design and development of the next generation of Environmental and Sustainability Services at ETwater. He will explain how M2M controllers work through wirelessly connected remote controls; and specifically delve into a retrofit option that reverse-engineers control codes of existing conventional controller systems so the...
DevOps Summit, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development...
Akana has announced the availability of the new Akana Healthcare Solution. The API-driven solution helps healthcare organizations accelerate their transition to being secure, digitally interoperable businesses. It leverages the Health Level Seven International Fast Healthcare Interoperability Resources (HL7 FHIR) standard to enable broader business use of medical data. Akana developed the Healthcare Solution in response to healthcare businesses that want to increase electronic, multi-device acce...
Mobile, social, Big Data, and cloud have fundamentally changed the way we live. “Anytime, anywhere” access to data and information is no longer a luxury; it’s a requirement, in both our personal and professional lives. For IT organizations, this means pressure has never been greater to deliver meaningful services to the business and customers.
In 2014, the market witnessed a massive migration to the cloud as enterprises finally overcame their fears of the cloud’s viability, security, etc. Over the past 18 months, AWS, Google and Microsoft have waged an ongoing battle through a wave of price cuts and new features. For IT executives, sorting through all the noise to make the best cloud investment decisions has become daunting. Enterprises can and are moving away from a "one size fits all" cloud approach. The new competitive field has ...
Advances in technology and ubiquitous connectivity have made the utilization of a dispersed workforce more common. Whether that remote team is located across the street or country, management styles/ approaches will have to be adjusted to accommodate this new dynamic. In his session at 17th Cloud Expo, Sagi Brody, Chief Technology Officer at Webair Internet Development Inc., will focus on the challenges of managing remote teams, providing real-world examples that demonstrate what works and what...
SYS-CON Events announced today that IceWarp will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IceWarp, the leader of cloud and on-premise messaging, delivers secured email, chat, documents, conferencing and collaboration to today's mobile workforce, all in one unified interface
The web app is agile. The REST API is agile. The testing and planning are agile. But alas, data infrastructures certainly are not. Once an application matures, changing the shape or indexing scheme of data often forces at best a top down planning exercise and at worst includes schema changes that force downtime. The time has come for a new approach that fundamentally advances the agility of distributed data infrastructures. Come learn about a new solution to the problems faced by software organ...
SYS-CON Events announced today that Micron Technology, Inc., a global leader in advanced semiconductor systems, will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Micron’s broad portfolio of high-performance memory technologies – including DRAM, NAND and NOR Flash – is the basis for solid state drives, modules, multichip packages and other system solutions. Backed by more than 35 years of tech...
SYS-CON Events announced today the Containers & Microservices Bootcamp, being held November 3-4, 2015, in conjunction with 17th Cloud Expo, @ThingsExpo, and @DevOpsSummit at the Santa Clara Convention Center in Santa Clara, CA. This is your chance to get started with the latest technology in the industry. Combined with real-world scenarios and use cases, the Containers and Microservices Bootcamp, led by Janakiram MSV, a Microsoft Regional Director, will include presentations as well as hands-on...
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies leverage disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advance...