Welcome!

IoT User Interface Authors: Pat Romanski, JP Morgenthal, Liz McMillan, Elizabeth White, AppDynamics Blog

Blog Feed Post

Home Wi-Fi Beats Enterprise Wireless for UK Workers

Survey explores productivity, gripes and practices of a wireless-dependent workforce

Farnham, UK — May 27th, 2014 - A survey of 2,000 Britons found that 1 in 3 rely on wireless access and connected devices to do their jobs effectively, yet 61% of those believe they get better Wi-Fi at home than in their workplace.

The research, commissioned by Aerohive Networks® (NYSE:HIVE), reveals the connected dependence, habits and frustrations of this group of wireless-reliant UK workers.

With poor connectivity at work resulting in missed deadlines, high-levels of frustration and a major force of productivity disruption, the survey points to a workforce with a growing reliance on wireless access and demand for higher-performing networks. Further findings from the research include:

  • Missed Deadlines, Frustration and Excuses: Up to 40% have missed deadlines and opportunities at work due to poor connectivity, with some even having used it as an excuse when reporting back to bosses.
    • 8 out of 10 workers are 'very' or 'extremely frustrated' when unable to connect to wireless.
  • The Desperate Device Shake: A third of wireless workers resort to waving their device in the air in a bid to get better coverage.
    • Regionally, Londoners are the worst offenders at 41%.
    • The younger the employee the more likely they are to abuse their device in connectivity despair; almost half of 18-34 year old respondents admitted to the habit.
  • Connectivity more important than Power (and Tea!): When asked to highlight scenarios that disrupt the working day and most impede productivity, the top three spots were all taken by IT challenges.
    • Unreliable on/off connectivity topped the list, beating 'a power cut' into second place with 'wireless temporarily down' in third.
    • Unforeseen last-minute deadlines ranked fourth, and the dreaded fire drill only managed fifth spot.
    • Contrary to popular belief, Britain's workforce doesn't run on caffeine and sweet snacks; running out of tea, coffee and biscuits was ranked in last place (although 3% did state a tea shortage as the most disruptive to their ability to do their job effectively)
  • Taking the Blame: Two thirds of the 641 wireless-workers polled automatically blame the infrastructure for poor connections, as opposed to the device or other users.
    • 50% assume the wireless is down, 10% recognise others could be hogging their wireless capacity, and only 11% would consider a problem with their device.
    • Despite only 1 in 10 blaming the device, switching devices is the third most popular fix for users when faced with connectivity challenges. When asked 'what is the first thing you do when facing connectivity issues at work?' the full rankings were as follows:

1. Complain to IT/ call helpdesk (18%)
2. Find a way to 'plug in' to a wired network, unless it's a phone or tablet! (17%)
3. Switch devices and see if that makes a difference (16%)
4. See if a colleague can help (14%)
5. Head to a different location where I know Wi-Fi works (12%)
6. Do something that doesn't require access until it's fixed (12%)
7. Tether my device using 3G (6%)
8. Other (5%)

  • Preferences Mix Work and Play: When asked 'what apps do you access during downtime in the working day?' the top three were Facebook and Twitter (48%) news apps (47%) and work email (44%).
    • Work email came out top for those age 45+
    • Mobile Gaming (22%) proved popular, followed by productivity and document apps like Dropbox or Evernote (12%) and LinkedIn (10%)
    • Unsurprisingly, trains (42%), connected cars (37%), aeroplanes (31%) and buses (20%) all ranked highly on the Wi-Fi wish-list for always-on connectivity.

Comments
Paul Hennin, International Marketing Director at Aerohive, says, "With a third of us Brits already dependent on wireless connectivity for work, there's no doubt that it's fast becoming the primary access layer. Connecting should be quick and simple though, and the user experiences here would suggest that not all enterprises are ready for it."

"The findings point to a host of Wi-Fi frustrations and a perception-gap on the cause of these. The network is getting all the blame for poor experiences, when in reality the mobile device and users themselves have a big part to play," continues Hennin. "There's a lot still to learn as our new mobile behaviours and consumption demands mean traditional enterprise Wi-Fi networks will need to evolve."

Gareth Green, General Manager International, at Aerohive concludes, "There's more to be done to improve the user experience in the enterprise. Businesses are doing something wrong if the thousands of pounds spent on enterprise Wi-Fi aren't providing the experience consumers get from 'off the shelf' home products. Clearly a new approach is needed that gives the performance and ease-of-use customers have at home, with the scale and security of the enterprise."

Notes to Editors
In March 2014, Aerohive commissioned an online survey among 2,004 randomly selected British adults aged 18+ who are Springboard UK panelists. The margin of error—which measures sampling variability—is +/- 2.2%, 19 times out of 20. The results have been statistically weighted according to the most current social grade, age, gender and region data to ensure samples representative of the entire adult population of Great Britain. Discrepancies in or between totals are due to rounding.

The base size of the stated wireless-dependent workers is 641 respondents. The full research findings are available on request.

About Aerohive
Aerohive (NYSE: HIVE) is an innovative enterprise mobility company. Aerohive's technology enables enterprises of all sizes to leverage the power of mobility, increasing overall productivity, customer engagement and business growth. Deployed in over 14,000 enterprises worldwide, Aerohive's proprietary mobility platform takes advantage of the cloud and a distributed architecture to deliver unified, intelligent, simplified and cost-effective networks. Aerohive was founded in 2006 and is headquartered in Sunnyvale, Calif. For more information, please visit www.aerohive.com, call us at +44 (0) 1252 736590, follow us on Twitter @Aerohive, subscribe to our blog, join our community or become a fan on our Facebook page.

###

"Aerohive" is a registered trademark of Aerohive Networks, Inc. All product and company names used herein are trademarks or registered trademarks of their respective owners. All rights reserved.

PRESS CONTACTS
Aerohive Networks
C/O Cohesive Communications
Greg Halse/Jennifer Gambarini
01291 626200
[email protected]
Twitter: @AerohiveEU

Source: RealWire

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@CloudExpo Stories
The increasing popularity of the Internet of Things necessitates that our physical and cognitive relationship with wearable technology will change rapidly in the near future. This advent means logging has become a thing of the past. Before, it was on us to track our own data, but now that data is automatically available. What does this mean for mHealth and the "connected" body? In her session at @ThingsExpo, Lisa Calkins, CEO and co-founder of Amadeus Consulting, will discuss the impact of wea...
See storage differently! Storage performance problems have only gotten worse and harder to solve as applications have become largely virtualized and moved to a cloud-based infrastructure. Storage performance in a virtualized environment is not just about IOPS, it is about how well that potential performance is guaranteed to individual VMs for these apps as the number of VMs keep going up real time. In his session at 18th Cloud Expo, Dhiraj Sehgal, in product and marketing at Tintri, will discu...
Many private cloud projects were built to deliver self-service access to development and test resources. While those clouds delivered faster access to resources, they lacked visibility, control and security needed for production deployments. In their session at 18th Cloud Expo, Steve Anderson, Product Manager at BMC Software, and Rick Lefort, Principal Technical Marketing Consultant at BMC Software, will discuss how a cloud designed for production operations not only helps accelerate developer...
SYS-CON Events announced today that Enzu, a leading provider of cloud hosting solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to foc...
SYS-CON Events announced today that Ericsson has been named “Gold Sponsor” of SYS-CON's @ThingsExpo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. Some 40 percent of global mobile traffic runs through networks we have supplied. More than 1 billion subscribers around the world re...
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus inter...
The demand for organizations to expand their infrastructure to multiple IT environments like the cloud, on-premise, mobile, bring your own device (BYOD) and the Internet of Things (IoT) continues to grow. As this hybrid infrastructure increases, the challenge to monitor the security of these systems increases in volume and complexity. In his session at 18th Cloud Expo, Stephen Coty, Chief Security Evangelist at Alert Logic, will show how properly configured and managed security architecture can...
The IoTs will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm and share the must-have mindsets for removing complexity from the development proc...
Much of the value of DevOps comes from a (renewed) focus on measurement, sharing, and continuous feedback loops. In increasingly complex DevOps workflows and environments, and especially in larger, regulated, or more crystallized organizations, these core concepts become even more critical. In his session at @DevOpsSummit at 18th Cloud Expo, Andi Mann, Chief Technology Advocate at Splunk, will show how, by focusing on 'metrics that matter,' you can provide objective, transparent, and meaningfu...
trust and privacy in their ecosystem. Assurance and protection of device identity, secure data encryption and authentication are the key security challenges organizations are trying to address when integrating IoT devices. This holds true for IoT applications in a wide range of industries, for example, healthcare, consumer devices, and manufacturing. In his session at @ThingsExpo, Lancen LaChance, vice president of product management, IoT solutions at GlobalSign, will teach IoT developers how t...
Artificial Intelligence has the potential to massively disrupt IoT. In his session at 18th Cloud Expo, AJ Abdallat, CEO of Beyond AI, will discuss what the five main drivers are in Artificial Intelligence that could shape the future of the Internet of Things. AJ Abdallat is CEO of Beyond AI. He has over 20 years of management experience in the fields of artificial intelligence, sensors, instruments, devices and software for telecommunications, life sciences, environmental monitoring, process...
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
In the world of DevOps there are ‘known good practices’ – aka ‘patterns’ – and ‘known bad practices’ – aka ‘anti-patterns.' Many of these patterns and anti-patterns have been developed from real world experience, especially by the early adopters of DevOps theory; but many are more feasible in theory than in practice, especially for more recent entrants to the DevOps scene. In this power panel at @DevOpsSummit at 18th Cloud Expo, moderated by DevOps Conference Chair Andi Mann, panelists will dis...
There is an ever-growing explosion of new devices that are connected to the Internet using “cloud” solutions. This rapid growth is creating a massive new demand for efficient access to data. And it’s not just about connecting to that data anymore. This new demand is bringing new issues and challenges and it is important for companies to scale for the coming growth. And with that scaling comes the need for greater security, gathering and data analysis, storage, connectivity and, of course, the...
Increasing IoT connectivity is forcing enterprises to find elegant solutions to organize and visualize all incoming data from these connected devices with re-configurable dashboard widgets to effectively allow rapid decision-making for everything from immediate actions in tactical situations to strategic analysis and reporting. In his session at 18th Cloud Expo, Shikhir Singh, Senior Developer Relations Manager at Sencha, will discuss how to create HTML5 dashboards that interact with IoT devic...
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, will provide tips on how to be successful in large scale machine lear...
Peak 10, Inc., has announced the implementation of IT service management, a business process alignment initiative based on the widely adopted Information Technology Infrastructure Library (ITIL) framework. The implementation of IT service management enhances Peak 10’s current service-minded approach to IT delivery by propelling the company to deliver higher levels of personalized and prompt service. The majority of Peak 10’s operations employees have been trained and certified in the ITIL frame...
In his session at 18th Cloud Expo, Sagi Brody, Chief Technology Officer at Webair Internet Development Inc., will focus on real world deployments of DDoS mitigation strategies in every layer of the network. He will give an overview of methods to prevent these attacks and best practices on how to provide protection in complex cloud platforms. He will also outline what we have found in our experience managing and running thousands of Linux and Unix managed service platforms and what specifically c...
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
Redis is not only the fastest database, but it has become the most popular among the new wave of applications running in containers. Redis speeds up just about every data interaction between your users or operational systems. In his session at 18th Cloud Expo, Dave Nielsen, Developer Relations at Redis Labs, will shares the functions and data structures used to solve everyday use cases that are driving Redis' popularity.