|By RealWire News Distribution||
|May 27, 2014 07:00 AM EDT||
Survey explores productivity, gripes and practices of a wireless-dependent workforce
Farnham, UK — May 27th, 2014 - A survey of 2,000 Britons found that 1 in 3 rely on wireless access and connected devices to do their jobs effectively, yet 61% of those believe they get better Wi-Fi at home than in their workplace.
The research, commissioned by Aerohive Networks® (NYSE:HIVE), reveals the connected dependence, habits and frustrations of this group of wireless-reliant UK workers.
With poor connectivity at work resulting in missed deadlines, high-levels of frustration and a major force of productivity disruption, the survey points to a workforce with a growing reliance on wireless access and demand for higher-performing networks. Further findings from the research include:
- Missed Deadlines, Frustration and Excuses: Up to 40% have missed deadlines and opportunities at work due to poor connectivity, with some even having used it as an excuse when reporting back to bosses.
- 8 out of 10 workers are 'very' or 'extremely frustrated' when unable to connect to wireless.
- The Desperate Device Shake: A third of wireless workers resort to waving their device in the air in a bid to get better coverage.
- Regionally, Londoners are the worst offenders at 41%.
- The younger the employee the more likely they are to abuse their device in connectivity despair; almost half of 18-34 year old respondents admitted to the habit.
- Connectivity more important than Power (and Tea!): When asked to highlight scenarios that disrupt the working day and most impede productivity, the top three spots were all taken by IT challenges.
- Unreliable on/off connectivity topped the list, beating 'a power cut' into second place with 'wireless temporarily down' in third.
- Unforeseen last-minute deadlines ranked fourth, and the dreaded fire drill only managed fifth spot.
- Contrary to popular belief, Britain's workforce doesn't run on caffeine and sweet snacks; running out of tea, coffee and biscuits was ranked in last place (although 3% did state a tea shortage as the most disruptive to their ability to do their job effectively)
- Taking the Blame: Two thirds of the 641 wireless-workers polled automatically blame the infrastructure for poor connections, as opposed to the device or other users.
- 50% assume the wireless is down, 10% recognise others could be hogging their wireless capacity, and only 11% would consider a problem with their device.
- Despite only 1 in 10 blaming the device, switching devices is the third most popular fix for users when faced with connectivity challenges. When asked 'what is the first thing you do when facing connectivity issues at work?' the full rankings were as follows:
1. Complain to IT/ call helpdesk (18%)
2. Find a way to 'plug in' to a wired network, unless it's a phone or tablet! (17%)
3. Switch devices and see if that makes a difference (16%)
4. See if a colleague can help (14%)
5. Head to a different location where I know Wi-Fi works (12%)
6. Do something that doesn't require access until it's fixed (12%)
7. Tether my device using 3G (6%)
8. Other (5%)
- Preferences Mix Work and Play: When asked 'what apps do you access during downtime in the working day?' the top three were Facebook and Twitter (48%) news apps (47%) and work email (44%).
- Work email came out top for those age 45+
- Mobile Gaming (22%) proved popular, followed by productivity and document apps like Dropbox or Evernote (12%) and LinkedIn (10%)
- Unsurprisingly, trains (42%), connected cars (37%), aeroplanes (31%) and buses (20%) all ranked highly on the Wi-Fi wish-list for always-on connectivity.
Paul Hennin, International Marketing Director at Aerohive, says, "With a third of us Brits already dependent on wireless connectivity for work, there's no doubt that it's fast becoming the primary access layer. Connecting should be quick and simple though, and the user experiences here would suggest that not all enterprises are ready for it."
"The findings point to a host of Wi-Fi frustrations and a perception-gap on the cause of these. The network is getting all the blame for poor experiences, when in reality the mobile device and users themselves have a big part to play," continues Hennin. "There's a lot still to learn as our new mobile behaviours and consumption demands mean traditional enterprise Wi-Fi networks will need to evolve."
Gareth Green, General Manager International, at Aerohive concludes, "There's more to be done to improve the user experience in the enterprise. Businesses are doing something wrong if the thousands of pounds spent on enterprise Wi-Fi aren't providing the experience consumers get from 'off the shelf' home products. Clearly a new approach is needed that gives the performance and ease-of-use customers have at home, with the scale and security of the enterprise."
Notes to Editors
In March 2014, Aerohive commissioned an online survey among 2,004 randomly selected British adults aged 18+ who are Springboard UK panelists. The margin of error—which measures sampling variability—is +/- 2.2%, 19 times out of 20. The results have been statistically weighted according to the most current social grade, age, gender and region data to ensure samples representative of the entire adult population of Great Britain. Discrepancies in or between totals are due to rounding.
The base size of the stated wireless-dependent workers is 641 respondents. The full research findings are available on request.
Aerohive (NYSE: HIVE) is an innovative enterprise mobility company. Aerohive's technology enables enterprises of all sizes to leverage the power of mobility, increasing overall productivity, customer engagement and business growth. Deployed in over 14,000 enterprises worldwide, Aerohive's proprietary mobility platform takes advantage of the cloud and a distributed architecture to deliver unified, intelligent, simplified and cost-effective networks. Aerohive was founded in 2006 and is headquartered in Sunnyvale, Calif. For more information, please visit www.aerohive.com, call us at +44 (0) 1252 736590, follow us on Twitter @Aerohive, subscribe to our blog, join our community or become a fan on our Facebook page.
"Aerohive" is a registered trademark of Aerohive Networks, Inc. All product and company names used herein are trademarks or registered trademarks of their respective owners. All rights reserved.
SYS-CON Events announced today TechTarget has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. TechTarget is the Web’s leading destination for serious technology buyers researching and making enterprise technology decisions. Its extensive global networ...
May. 24, 2016 04:00 AM EDT Reads: 2,980
As machines are increasingly connected to the internet, it’s becoming easier to discover the numerous ways Industrial IoT (IIoT) is helping to shape the business world. This is exactly why we have decided to take a closer look at this pervasive movement and to examine the desire to connect more things! Now if you need a refresher on IIoT and how it is changing the world, take a moment and listen to Greg Gorbach with ARC Advisory Group. Gorbach believes, "IIoT will significantly change the worl...
May. 23, 2016 10:00 PM EDT Reads: 1,752
SYS-CON Events announced today the Docker Meets Kubernetes – Intro into the Kubernetes World, being held June 9, 2016, in conjunction with 18th Cloud Expo | @ThingsExpo, at the Javits Center in New York, NY. Register for 'Docker Meets Kubernetes Workshop' Here! This workshop led by Sebastian Scheele, co-founder of Loodse, introduces participants to Kubernetes (container orchestration). Through a combination of instructor-led presentations, demonstrations, and hands-on labs, participants learn ...
May. 23, 2016 07:00 PM EDT Reads: 1,770
The pace of innovation, vendor lock-in, production sustainability, cost-effectiveness, and managing risk… In his session at 18th Cloud Expo, Dan Choquette, Founder of RackN, will discuss how CIOs are challenged finding the balance of finding the right tools, technology and operational model that serves the business the best. He will discuss how clouds, open source software and infrastructure solutions have benefits but also drawbacks and how workload and operational portability between vendors...
May. 23, 2016 07:00 PM EDT Reads: 1,711
What a difference a year makes. Organizations aren’t just talking about IoT possibilities, it is now baked into their core business strategy. With IoT, billions of devices generating data from different companies on different networks around the globe need to interact. From efficiency to better customer insights to completely new business models, IoT will turn traditional business models upside down. In the new customer-centric age, the key to success is delivering critical services and apps wit...
May. 23, 2016 06:15 PM EDT Reads: 362
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York and Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty ...
May. 23, 2016 05:00 PM EDT Reads: 4,595
Enterprise networks are complex. Moreover, they were designed and deployed to meet a specific set of business requirements at a specific point in time. But, the adoption of cloud services, new business applications and intensifying security policies, among other factors, require IT organizations to continuously deploy configuration changes. Therefore, enterprises are looking for better ways to automate the management of their networks while still leveraging existing capabilities, optimizing perf...
May. 23, 2016 04:45 PM EDT Reads: 811
The essence of data analysis involves setting up data pipelines that consist of several operations that are chained together – starting from data collection, data quality checks, data integration, data analysis and data visualization (including the setting up of interaction paths in that visualization). In our opinion, the challenges stem from the technology diversity at each stage of the data pipeline as well as the lack of process around the analysis.
May. 23, 2016 04:30 PM EDT Reads: 736
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit y...
May. 23, 2016 04:00 PM EDT Reads: 1,804
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo New York Call for Papers is now open.
May. 23, 2016 03:00 PM EDT Reads: 1,649
SYS-CON Events announced today that ContentMX, the marketing technology and services company with a singular mission to increase engagement and drive more conversations for enterprise, channel and SMB technology marketers, has been named “Sponsor & Exhibitor Lounge Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York. “CloudExpo is a great opportunity to start a conversation with new prospects, but what happens after the...
May. 23, 2016 03:00 PM EDT Reads: 577
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, will provide an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life ...
May. 23, 2016 02:30 PM EDT Reads: 1,684
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will discuss the vast to...
May. 23, 2016 02:00 PM EDT Reads: 2,322
SYS-CON Events announced today that Enzu, a leading provider of cloud hosting solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to foc...
May. 23, 2016 01:45 PM EDT Reads: 2,044
@DevOpsSummit taking place June 7-9, 2016 at Javits Center, New York City, and Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 18th International @CloudExpo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world.
May. 23, 2016 01:00 PM EDT Reads: 3,223
Customer experience has become a competitive differentiator for companies, and it’s imperative that brands seamlessly connect the customer journey across all platforms. With the continued explosion of IoT, join us for a look at how to build a winning digital foundation in the connected era – today and in the future. In his session at @ThingsExpo, Chris Nguyen, Group Product Marketing Manager at Adobe, will discuss how to successfully leverage mobile, rapidly deploy content, capture real-time d...
May. 23, 2016 12:45 PM EDT Reads: 1,311
IoT generates lots of temporal data. But how do you unlock its value? How do you coordinate the diverse moving parts that must come together when developing your IoT product? What are the key challenges addressed by Data as a Service? How does cloud computing underlie and connect the notions of Digital and DevOps What is the impact of the API economy? What is the business imperative for Cognitive Computing? Get all these questions and hundreds more like them answered at the 18th Cloud Expo...
May. 23, 2016 12:30 PM EDT Reads: 2,022
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
May. 23, 2016 12:30 PM EDT Reads: 1,781
In his session at 18th Cloud Expo, Bruce Swann, Senior Product Marketing Manager at Adobe, will discuss how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects). Bruce Swann has more than 15 years of experience working with digital marketing disciplines like web analytics, social med...
May. 23, 2016 12:00 PM EDT Reads: 884
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, will explore the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences betwee...
May. 23, 2016 10:00 AM EDT Reads: 1,379