Welcome!

AJAX & REA Authors: Plutora Blog, Elizabeth White, Jnan Dash, Nitin Bandugula, Sematext Blog

Blog Feed Post

Home Wi-Fi Beats Enterprise Wireless for UK Workers

Survey explores productivity, gripes and practices of a wireless-dependent workforce

Farnham, UK — May 27th, 2014 - A survey of 2,000 Britons found that 1 in 3 rely on wireless access and connected devices to do their jobs effectively, yet 61% of those believe they get better Wi-Fi at home than in their workplace.

The research, commissioned by Aerohive Networks® (NYSE:HIVE), reveals the connected dependence, habits and frustrations of this group of wireless-reliant UK workers.

With poor connectivity at work resulting in missed deadlines, high-levels of frustration and a major force of productivity disruption, the survey points to a workforce with a growing reliance on wireless access and demand for higher-performing networks. Further findings from the research include:

  • Missed Deadlines, Frustration and Excuses: Up to 40% have missed deadlines and opportunities at work due to poor connectivity, with some even having used it as an excuse when reporting back to bosses.
    • 8 out of 10 workers are 'very' or 'extremely frustrated' when unable to connect to wireless.
  • The Desperate Device Shake: A third of wireless workers resort to waving their device in the air in a bid to get better coverage.
    • Regionally, Londoners are the worst offenders at 41%.
    • The younger the employee the more likely they are to abuse their device in connectivity despair; almost half of 18-34 year old respondents admitted to the habit.
  • Connectivity more important than Power (and Tea!): When asked to highlight scenarios that disrupt the working day and most impede productivity, the top three spots were all taken by IT challenges.
    • Unreliable on/off connectivity topped the list, beating 'a power cut' into second place with 'wireless temporarily down' in third.
    • Unforeseen last-minute deadlines ranked fourth, and the dreaded fire drill only managed fifth spot.
    • Contrary to popular belief, Britain's workforce doesn't run on caffeine and sweet snacks; running out of tea, coffee and biscuits was ranked in last place (although 3% did state a tea shortage as the most disruptive to their ability to do their job effectively)
  • Taking the Blame: Two thirds of the 641 wireless-workers polled automatically blame the infrastructure for poor connections, as opposed to the device or other users.
    • 50% assume the wireless is down, 10% recognise others could be hogging their wireless capacity, and only 11% would consider a problem with their device.
    • Despite only 1 in 10 blaming the device, switching devices is the third most popular fix for users when faced with connectivity challenges. When asked 'what is the first thing you do when facing connectivity issues at work?' the full rankings were as follows:

1. Complain to IT/ call helpdesk (18%)
2. Find a way to 'plug in' to a wired network, unless it's a phone or tablet! (17%)
3. Switch devices and see if that makes a difference (16%)
4. See if a colleague can help (14%)
5. Head to a different location where I know Wi-Fi works (12%)
6. Do something that doesn't require access until it's fixed (12%)
7. Tether my device using 3G (6%)
8. Other (5%)

  • Preferences Mix Work and Play: When asked 'what apps do you access during downtime in the working day?' the top three were Facebook and Twitter (48%) news apps (47%) and work email (44%).
    • Work email came out top for those age 45+
    • Mobile Gaming (22%) proved popular, followed by productivity and document apps like Dropbox or Evernote (12%) and LinkedIn (10%)
    • Unsurprisingly, trains (42%), connected cars (37%), aeroplanes (31%) and buses (20%) all ranked highly on the Wi-Fi wish-list for always-on connectivity.

Comments
Paul Hennin, International Marketing Director at Aerohive, says, "With a third of us Brits already dependent on wireless connectivity for work, there's no doubt that it's fast becoming the primary access layer. Connecting should be quick and simple though, and the user experiences here would suggest that not all enterprises are ready for it."

"The findings point to a host of Wi-Fi frustrations and a perception-gap on the cause of these. The network is getting all the blame for poor experiences, when in reality the mobile device and users themselves have a big part to play," continues Hennin. "There's a lot still to learn as our new mobile behaviours and consumption demands mean traditional enterprise Wi-Fi networks will need to evolve."

Gareth Green, General Manager International, at Aerohive concludes, "There's more to be done to improve the user experience in the enterprise. Businesses are doing something wrong if the thousands of pounds spent on enterprise Wi-Fi aren't providing the experience consumers get from 'off the shelf' home products. Clearly a new approach is needed that gives the performance and ease-of-use customers have at home, with the scale and security of the enterprise."

Notes to Editors
In March 2014, Aerohive commissioned an online survey among 2,004 randomly selected British adults aged 18+ who are Springboard UK panelists. The margin of error—which measures sampling variability—is +/- 2.2%, 19 times out of 20. The results have been statistically weighted according to the most current social grade, age, gender and region data to ensure samples representative of the entire adult population of Great Britain. Discrepancies in or between totals are due to rounding.

The base size of the stated wireless-dependent workers is 641 respondents. The full research findings are available on request.

About Aerohive
Aerohive (NYSE: HIVE) is an innovative enterprise mobility company. Aerohive's technology enables enterprises of all sizes to leverage the power of mobility, increasing overall productivity, customer engagement and business growth. Deployed in over 14,000 enterprises worldwide, Aerohive's proprietary mobility platform takes advantage of the cloud and a distributed architecture to deliver unified, intelligent, simplified and cost-effective networks. Aerohive was founded in 2006 and is headquartered in Sunnyvale, Calif. For more information, please visit www.aerohive.com, call us at +44 (0) 1252 736590, follow us on Twitter @Aerohive, subscribe to our blog, join our community or become a fan on our Facebook page.

###

"Aerohive" is a registered trademark of Aerohive Networks, Inc. All product and company names used herein are trademarks or registered trademarks of their respective owners. All rights reserved.

PRESS CONTACTS
Aerohive Networks
C/O Cohesive Communications
Greg Halse/Jennifer Gambarini
01291 626200
[email protected]
Twitter: @AerohiveEU

Source: RealWire

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@CloudExpo Stories
In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect at GE, and Ibrahim Gokcen, who leads GE's advanced IoT analytics, focused on the Internet of Things / Industrial Internet and how to make it operational for business end-users. Learn about the challenges posed by machine and sensor data and how to marry it with enterprise data. They also discussed the tips and tricks to provide the Industrial Internet as an end-user consumable service using Big Data Analytics and Industrial C...
SYS-CON Media announced that Splunk, a provider of the leading software platform for real-time Operational Intelligence, has launched an ad campaign on Big Data Journal. Splunk software and cloud services enable organizations to search, monitor, analyze and visualize machine-generated big data coming from websites, applications, servers, networks, sensors and mobile devices. The ads focus on delivering ROI - how improved uptime delivered $6M in annual ROI, improving customer operations by minin...
“DevOps is really about the business. The business is under pressure today, competitively in the marketplace to respond to the expectations of the customer. The business is driving IT and the problem is that IT isn't responding fast enough," explained Mark Levy, Senior Product Marketing Manager at Serena Software, in this SYS-CON.tv interview at DevOps Summit, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
"SOASTA built the concept of cloud testing in 2008. It's grown from rather meager beginnings to where now we are provisioning hundreds of thousands of servers on a daily basis on behalf of customers around the world to test their applications," explained Tom Lounibos, CEO of SOASTA, in this SYS-CON.tv interview at DevOps Summit, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that ActiveState, the leading independent Cloud Foundry and Docker-based PaaS provider, has been named “Silver Sponsor” of SYS-CON's DevOps Summit New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. ActiveState believes that enterprises gain a competitive advantage when they are able to quickly create, deploy and efficiently manage software solutions that immediately create business value, but they face many challenges that ...
The Industrial Internet revolution is now underway, enabled by connected machines and billions of devices that communicate and collaborate. The massive amounts of Big Data requiring real-time analysis is flooding legacy IT systems and giving way to cloud environments that can handle the unpredictable workloads. Yet many barriers remain until we can fully realize the opportunities and benefits from the convergence of machines and devices with Big Data and the cloud, including interoperability, ...
SYS-CON Media announced that Cisco, a worldwide leader in IT that helps companies seize the opportunities of tomorrow, has launched a new ad campaign in Cloud Computing Journal. The ad campaign, a webcast titled 'Is Your Data Center Ready for the Application Economy?', focuses on the latest data center networking technologies, including SDN or ACI, and how customers are using SDN and ACI in their organizations to achieve business agility. The Cisco webcast is available on-demand.
The move in recent years to cloud computing services and architectures has added significant pace to the application development and deployment environment. When enterprise IT can spin up large computing instances in just minutes, developers can also design and deploy in small time frames that were unimaginable a few years ago. The consequent move toward lean, agile, and fast development leads to the need for the development and operations sides to work very closely together. Thus, DevOps become...
Datapipe has acquired GoGrid, a provider of multi-cloud solutions for Big Data deployments. GoGrid’s proprietary orchestration and automation technologies provide 1-Button deployment for Big Data solutions that speed creation and results of new cloud projects. “GoGrid has made it easy for companies to stand up Big Data solutions quickly,” said Robb Allen, CEO, Datapipe. “Datapipe customers will achieve significant value from the speed at which we can now create new Big Data projects in the clou...
IoT is still a vague buzzword for many people. In his session at @ThingsExpo, Mike Kavis, Vice President & Principal Cloud Architect at Cloud Technology Partners, discussed the business value of IoT that goes far beyond the general public's perception that IoT is all about wearables and home consumer services. He also discussed how IoT is perceived by investors and how venture capitalist access this space. Other topics discussed were barriers to success, what is new, what is old, and what th...
Security can create serious friction for DevOps processes. We've come up with an approach to alleviate the friction and provide security value to DevOps teams. In her session at DevOps Summit, Shannon Lietz, Senior Manager of DevSecOps at Intuit, will discuss how DevSecOps got started and how it has evolved. Shannon Lietz has over two decades of experience pursuing next generation security solutions. She is currently the DevSecOps Leader for Intuit where she is responsible for setting and driv...
Dale Kim is the Director of Industry Solutions at MapR. His background includes a variety of technical and management roles at information technology companies. While his experience includes work with relational databases, much of his career pertains to non-relational data in the areas of search, content management, and NoSQL, and includes senior roles in technical marketing, sales engineering, and support engineering. Dale holds an MBA from Santa Clara University, and a BA in Computer Science f...
The Internet of Things (IoT) is rapidly in the process of breaking from its heretofore relatively obscure enterprise applications (such as plant floor control and supply chain management) and going mainstream into the consumer space. More and more creative folks are interconnecting everyday products such as household items, mobile devices, appliances and cars, and unleashing new and imaginative scenarios. We are seeing a lot of excitement around applications in home automation, personal fitness,...
The Internet of Things (IoT) promises to evolve the way the world does business; however, understanding how to apply it to your company can be a mystery. Most people struggle with understanding the potential business uses or tend to get caught up in the technology, resulting in solutions that fail to meet even minimum business goals. In his session at @ThingsExpo, Jesse Shiah, CEO / President / Co-Founder of AgilePoint Inc., showed what is needed to leverage the IoT to transform your business. ...
Things are being built upon cloud foundations to transform organizations. This CEO Power Panel at 15th Cloud Expo, moderated by Roger Strukhoff, Cloud Expo and @ThingsExpo conference chair, addressed the big issues involving these technologies and, more important, the results they will achieve. Rodney Rogers, chairman and CEO of Virtustream; Brendan O'Brien, co-founder of Aria Systems, Bart Copeland, president and CEO of ActiveState Software; Jim Cowie, chief scientist at Dyn; Dave Wagstaff, VP ...
SYS-CON Events announced today that CodeFutures, a leading supplier of database performance tools, has been named a “Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. CodeFutures is an independent software vendor focused on providing tools that deliver database performance tools that increase productivity during database development and increase database performance and scalability during production.
SYS-CON Media announced today that PagerDuty has launched a popular blog feed on DevOps Journal. DevOps Journal is focused on this critical enterprise IT topic in the world of cloud computing. DevOps Journal brings valuable information to DevOps professionals who are transforming the way enterprise IT is done.
Cloud Technology Partners on Wednesday announced it has been recognized by the Modern Infrastructure Impact Awards as one of the Best Amazon Web Services (AWS) Consulting Partners. Selected by the editors of TechTarget's SearchDataCenter.com, and by votes from customers and strategic channel partners, the companies acknowledged by the Modern Infrastructure Impact Awards represent the top providers of cloud consulting services for AWS including application migration, application development, inf...
Today’s enterprise is being driven by disruptive competitive and human capital requirements to provide enterprise application access through not only desktops, but also mobile devices. To retrofit existing programs across all these devices using traditional programming methods is very costly and time consuming – often prohibitively so. In his session at @ThingsExpo, Jesse Shiah, CEO, President, and Co-Founder of AgilePoint Inc., discussed how you can create applications that run on all mobile ...
SYS-CON Events announced today Isomorphic Software, the global leader in high-end, web-based business applications, will exhibit at SYS-CON's DevOps Summit 2015 New York, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Isomorphic Software is the global leader in high-end, web-based business applications. We develop, market, and support the SmartClient & Smart GWT HTML5/Ajax platform, combining the productivity and performance of traditional desktop software ...