Welcome!

Machine Learning Authors: Carmen Gonzalez, Yeshim Deniz, Bob Gourley, Elizabeth White, Pat Romanski

News Feed Item

Demandware Announces Michael Hill as Winner of First Annual Commerce Pacesetter Award

Demandware®, Inc. (NYSE:DWRE), the industry-leading provider of enterprise cloud commerce solutions, announced that Michael Hill, an international jewelry retailer, is the winner of the first annual Demandware Commerce Pacesetter Award. James Johnson, group digital manager at Michael Hill, presented at the 2014 Demandware XChange conference, highlighting innovative ways the retailer leveraged the Demandware platform to produce a 97 percent increase in mobile traffic, a 500 percent increase in transactions and a 290 percent increase in sales.

Michael Hill was one of three finalists selected to present at the Annual Demandware XChange Conference in Miami, Florida, where an audience of nearly 1,000 attendees voted on the winner. The retailer was recognized for creating a superb online customer experience that rivals the in-store experience. Michael Hill launched four ecommerce sites on the Demandware platform in November 2013, and within three months, experienced an 85 percent increase in site visits and a 220 percent increase in conversion rates. With the support of Amblique, a Demandware LINK Solution Partner, Michael Hill developed a highly interactive user experience for its customers, including features such as a “build your own charm bracelet” feature, shoppable videos and interactive catalogs.

“It’s our mission to deliver a quality, deeply engaging retail experience for each of our customers, regardless of where or how they choose to shop. The growth of digital shopping channels encouraged us to pursue a digital experience that would rival that of the in-store experience,” said Johnson. “Demandware is a powerful foundation for our digital commerce initiatives, allowing us to develop some truly innovative consumer experiences. And our local partner, Amblique, was instrumental in this initiative. Their vast knowledge of the Demandware platform helped turn our vision into reality. We’re honored to receive this year’s Commerce Pacesetter Award and congratulate the other finalists for their incredible work over the past year, as well.”

Other finalists for the award include Crocs, an international lifestyle brand, and Scotch & Soda, an Amsterdam-based fashion brand.

Crocs was recognized for creating compelling mobile experiences and innovative holiday promotions. Harvey Bierman, vice president of global ecommerce at Crocs, shared how the company used the Demandware Commerce platform in partnership with LINK partner Mobify to provide highly personalized experiences to consumers as their attention increasingly shifts toward mobile. In fact, over the course of past several years, Crocs has seen a major traffic shift from desktop users to mobile engaged customers, with nearly half of all customer engagement occurring via a mobile device in some markets. Through mobile optimization efforts in seven regions, Crocs increased smartphone conversions by nearly 50 percent and enabled the company to achieve payback on their investment in mobile optimization in less than six months. Crocs also leveraged the Demandware platform to launch a creative, highly engaging campaign in Japan. Called the “Lucky Bag,” it enabled the brand to emotionally connect with their customers through a “surprise and delight” offer and keep the brand top of mind during a significant national selling period. The campaign also generated significant revenue for the company, generating about 2 percent of sales for the region with some of the Lucky Bag items selling out within hours of their launch.

Scotch & Soda was recognized for the rapid implementation of 13 ecommerce sites around the globe. Wim Van Zijl, ecommerce manager at Scotch & Soda, described how the company launched its U.S. site nine weeks after kicking off the project, and subsequently launched an additional 12 sites just five weeks later. Almost every site showed an immediate increase in revenue, average order volume (AOV) and conversion after launching on Demandware. Supporting 73 countries, six languages and six currencies, Scotch & Soda experienced a 97 percent average growth rate, recognizing nearly 30 percent of orders placed via mobile devices, since launching on the Demandware platform July 2013. Additionally, the company reported a 33 percent increase in site visitors, a 42 percent increase in conversion rates, a 22 percent increase in average order value and a 190 percent increase in sales.

“Congratulations to all of our finalists, Michael Hill, Crocs and Scotch & Soda, for demonstrating how they are setting the pace for innovation and performance in the retail industry,” said Tom Ebling, CEO, Demandware. “We are so proud of all of our customers. They represent some of the brightest individuals and the fastest growing brands in retail, and we are honored they chose to work with Demandware to make their visions and ideas a reality.”

The Demandware Commerce Pacesetter Award recognizes individuals and organizations that have leveraged the power of the Demandware platform in the most effective and innovative ways to move their businesses forward.

About Michael Hill

Michael Hill International exists to craft distinct and appealing jewelry, and it's been that way since their founding in 1979.

Michael Hill remains one of the few jewelry retailers that have an in-house team of master craftsmen – dedicated to creating future heirlooms and keepsakes while continuously perfecting their craft.

For over 30 years MHI has shared their vision locally and globally with customers in New Zealand, Australia, Canada and the United States, and earned the reputation for quality jewelry along the way.

For more information, visit www.michaelhill.com.

About Demandware

Demandware, the industry-leading provider of enterprise cloud commerce solutions, enables the world’s premier retailers to move faster and grow faster in our complex, consumer-driven world. Demandware’s enterprise cloud platform minimizes the cost and complexity of global, omni-channel commerce operations, and empowers retailers to respond with speed and agility to new market opportunities and continually evolving consumer expectations. For more information, visit http://www.demandware.com, call +1-888-553-9216 or email [email protected].

Connect With Us:

Twitter
Facebook
LinkedIn
Demandware Blog

Demandware is a registered trademark of Demandware, Inc.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@CloudExpo Stories
Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, discussed the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They also reviewed two "free infrastructure" pr...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
New competitors, disruptive technologies, and growing expectations are pushing every business to both adopt and deliver new digital services. This ‘Digital Transformation’ demands rapid delivery and continuous iteration of new competitive services via multiple channels, which in turn demands new service delivery techniques – including DevOps. In this power panel at @DevOpsSummit 20th Cloud Expo, moderated by DevOps Conference Co-Chair Andi Mann, panelists will examine how DevOps helps to meet th...
With billions of sensors deployed worldwide, the amount of machine-generated data will soon exceed what our networks can handle. But consumers and businesses will expect seamless experiences and real-time responsiveness. What does this mean for IoT devices and the infrastructure that supports them? More of the data will need to be handled at - or closer to - the devices themselves.
Grape Up is a software company, specialized in cloud native application development and professional services related to Cloud Foundry PaaS. With five expert teams that operate in various sectors of the market across the USA and Europe, we work with a variety of customers from emerging startups to Fortune 1000 companies.
Financial Technology has become a topic of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 20th Cloud Expo at the Javits Center in New York, June 6-8, 2017, will find fresh new content in a new track called FinTech.
@DevOpsSummit at Cloud taking place June 6-8, 2017, at Javits Center, New York City, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long developm...
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 20th Cloud Expo, which will take place on June 6-8, 2017 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 add...
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
SYS-CON Events announced today that Juniper Networks (NYSE: JNPR), an industry leader in automated, scalable and secure networks, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Juniper Networks challenges the status quo with products, solutions and services that transform the economics of networking. The company co-innovates with customers and partners to deliver automated, scalable and secure network...
The age of Digital Disruption is evolving into the next era – Digital Cohesion, an age in which applications securely self-assemble and deliver predictive services that continuously adapt to user behavior. Information from devices, sensors and applications around us will drive services seamlessly across mobile and fixed devices/infrastructure. This evolution is happening now in software defined services and secure networking. Four key drivers – Performance, Economics, Interoperability and Trust ...
Cloud Expo, Inc. has announced today that Aruna Ravichandran, vice president of DevOps Product and Solutions Marketing at CA Technologies, has been named co-conference chair of DevOps at Cloud Expo 2017. The @DevOpsSummit at Cloud Expo New York will take place on June 6-8, 2017, at the Javits Center in New York City, New York, and @DevOpsSummit at Cloud Expo Silicon Valley will take place Oct. 31-Nov. 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that Hitachi Data Systems, a wholly owned subsidiary of Hitachi LTD., will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City. Hitachi Data Systems (HDS) will be featuring the Hitachi Content Platform (HCP) portfolio. This is the industry’s only offering that allows organizations to bring together object storage, file sync and share, cloud storage gateways, and sophisticated search an...
In recent years, containers have taken the world by storm. Companies of all sizes and industries have realized the massive benefits of containers, such as unprecedented mobility, higher hardware utilization, and increased flexibility and agility; however, many containers today are non-persistent. Containers without persistence miss out on many benefits, and in many cases simply pass the responsibility of persistence onto other infrastructure, adding additional complexity.
@GonzalezCarmen has been ranked the Number One Influencer and @ThingsExpo has been named the Number One Brand in the “M2M 2016: Top 100 Influencers and Brands” by Analytic. Onalytica analyzed tweets over the last 6 months mentioning the keywords M2M OR “Machine to Machine.” They then identified the top 100 most influential brands and individuals leading the discussion on Twitter.
Automation is enabling enterprises to design, deploy, and manage more complex, hybrid cloud environments. Yet the people who manage these environments must be trained in and understanding these environments better than ever before. A new era of analytics and cognitive computing is adding intelligence, but also more complexity, to these cloud environments. How smart is your cloud? How smart should it be? In this power panel at 20th Cloud Expo, moderated by Conference Chair Roger Strukhoff, pane...
SYS-CON Events announced today that Twistlock, the leading provider of cloud container security solutions, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Twistlock is the industry's first enterprise security suite for container security. Twistlock's technology addresses risks on the host and within the application of the container, enabling enterprises to consistently enforce security policies, monitor...
@ThingsExpo has been named the Most Influential ‘Smart Cities - IIoT' Account and @BigDataExpo has been named fourteenth by Right Relevance (RR), which provides curated information and intelligence on approximately 50,000 topics. In addition, Right Relevance provides an Insights offering that combines the above Topics and Influencers information with real time conversations to provide actionable intelligence with visualizations to enable decision making. The Insights service is applicable to eve...
Multiple data types are pouring into IoT deployments. Data is coming in small packages as well as enormous files and data streams of many sizes. Widespread use of mobile devices adds to the total. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will look at the tools and environments that are being put to use in IoT deployments, as well as the team skills a modern enterprise IT shop needs to keep things running, get a handle on all this data, and deli...