Welcome!

Machine Learning Authors: Pat Romanski, Elizabeth White, Yeshim Deniz, Nate Vickery, Rene Buest

News Feed Item

Demandware Announces Michael Hill as Winner of First Annual Commerce Pacesetter Award

Demandware®, Inc. (NYSE:DWRE), the industry-leading provider of enterprise cloud commerce solutions, announced that Michael Hill, an international jewelry retailer, is the winner of the first annual Demandware Commerce Pacesetter Award. James Johnson, group digital manager at Michael Hill, presented at the 2014 Demandware XChange conference, highlighting innovative ways the retailer leveraged the Demandware platform to produce a 97 percent increase in mobile traffic, a 500 percent increase in transactions and a 290 percent increase in sales.

Michael Hill was one of three finalists selected to present at the Annual Demandware XChange Conference in Miami, Florida, where an audience of nearly 1,000 attendees voted on the winner. The retailer was recognized for creating a superb online customer experience that rivals the in-store experience. Michael Hill launched four ecommerce sites on the Demandware platform in November 2013, and within three months, experienced an 85 percent increase in site visits and a 220 percent increase in conversion rates. With the support of Amblique, a Demandware LINK Solution Partner, Michael Hill developed a highly interactive user experience for its customers, including features such as a “build your own charm bracelet” feature, shoppable videos and interactive catalogs.

“It’s our mission to deliver a quality, deeply engaging retail experience for each of our customers, regardless of where or how they choose to shop. The growth of digital shopping channels encouraged us to pursue a digital experience that would rival that of the in-store experience,” said Johnson. “Demandware is a powerful foundation for our digital commerce initiatives, allowing us to develop some truly innovative consumer experiences. And our local partner, Amblique, was instrumental in this initiative. Their vast knowledge of the Demandware platform helped turn our vision into reality. We’re honored to receive this year’s Commerce Pacesetter Award and congratulate the other finalists for their incredible work over the past year, as well.”

Other finalists for the award include Crocs, an international lifestyle brand, and Scotch & Soda, an Amsterdam-based fashion brand.

Crocs was recognized for creating compelling mobile experiences and innovative holiday promotions. Harvey Bierman, vice president of global ecommerce at Crocs, shared how the company used the Demandware Commerce platform in partnership with LINK partner Mobify to provide highly personalized experiences to consumers as their attention increasingly shifts toward mobile. In fact, over the course of past several years, Crocs has seen a major traffic shift from desktop users to mobile engaged customers, with nearly half of all customer engagement occurring via a mobile device in some markets. Through mobile optimization efforts in seven regions, Crocs increased smartphone conversions by nearly 50 percent and enabled the company to achieve payback on their investment in mobile optimization in less than six months. Crocs also leveraged the Demandware platform to launch a creative, highly engaging campaign in Japan. Called the “Lucky Bag,” it enabled the brand to emotionally connect with their customers through a “surprise and delight” offer and keep the brand top of mind during a significant national selling period. The campaign also generated significant revenue for the company, generating about 2 percent of sales for the region with some of the Lucky Bag items selling out within hours of their launch.

Scotch & Soda was recognized for the rapid implementation of 13 ecommerce sites around the globe. Wim Van Zijl, ecommerce manager at Scotch & Soda, described how the company launched its U.S. site nine weeks after kicking off the project, and subsequently launched an additional 12 sites just five weeks later. Almost every site showed an immediate increase in revenue, average order volume (AOV) and conversion after launching on Demandware. Supporting 73 countries, six languages and six currencies, Scotch & Soda experienced a 97 percent average growth rate, recognizing nearly 30 percent of orders placed via mobile devices, since launching on the Demandware platform July 2013. Additionally, the company reported a 33 percent increase in site visitors, a 42 percent increase in conversion rates, a 22 percent increase in average order value and a 190 percent increase in sales.

“Congratulations to all of our finalists, Michael Hill, Crocs and Scotch & Soda, for demonstrating how they are setting the pace for innovation and performance in the retail industry,” said Tom Ebling, CEO, Demandware. “We are so proud of all of our customers. They represent some of the brightest individuals and the fastest growing brands in retail, and we are honored they chose to work with Demandware to make their visions and ideas a reality.”

The Demandware Commerce Pacesetter Award recognizes individuals and organizations that have leveraged the power of the Demandware platform in the most effective and innovative ways to move their businesses forward.

About Michael Hill

Michael Hill International exists to craft distinct and appealing jewelry, and it's been that way since their founding in 1979.

Michael Hill remains one of the few jewelry retailers that have an in-house team of master craftsmen – dedicated to creating future heirlooms and keepsakes while continuously perfecting their craft.

For over 30 years MHI has shared their vision locally and globally with customers in New Zealand, Australia, Canada and the United States, and earned the reputation for quality jewelry along the way.

For more information, visit www.michaelhill.com.

About Demandware

Demandware, the industry-leading provider of enterprise cloud commerce solutions, enables the world’s premier retailers to move faster and grow faster in our complex, consumer-driven world. Demandware’s enterprise cloud platform minimizes the cost and complexity of global, omni-channel commerce operations, and empowers retailers to respond with speed and agility to new market opportunities and continually evolving consumer expectations. For more information, visit http://www.demandware.com, call +1-888-553-9216 or email [email protected].

Connect With Us:

Twitter
Facebook
LinkedIn
Demandware Blog

Demandware is a registered trademark of Demandware, Inc.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@CloudExpo Stories
SYS-CON Events announced today that Calligo has been named “Bronze Sponsor” of SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Calligo is an innovative cloud service provider offering mid-sized companies the highest levels of data privacy. Calligo offers unparalleled application performance guarantees, commercial flexibility and a personalized support service from its globally located cloud platfor...
"We want to show that our solution is far less expensive with a much better total cost of ownership so we announced several key features. One is called geo-distributed erasure coding, another is support for KVM and we introduced a new capability called Multi-Part," explained Tim Desai, Senior Product Marketing Manager at Hitachi Data Systems, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that SkyScale will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. SkyScale is a world-class provider of cloud-based, ultra-fast multi-GPU hardware platforms for lease to customers desiring the fastest performance available as a service anywhere in the world. SkyScale builds, configures, and manages dedicated systems strategically located in maximum-securit...
DevOps at Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to w...
There is a huge demand for responsive, real-time mobile and web experiences, but current architectural patterns do not easily accommodate applications that respond to events in real time. Common solutions using message queues or HTTP long-polling quickly lead to resiliency, scalability and development velocity challenges. In his session at 21st Cloud Expo, Ryland Degnan, a Senior Software Engineer on the Netflix Edge Platform team, will discuss how by leveraging a reactive stream-based protocol,...
With tough new regulations coming to Europe on data privacy in May 2018, Calligo will explain why in reality the effect is global and transforms how you consider critical data. EU GDPR fundamentally rewrites the rules for cloud, Big Data and IoT. In his session at 21st Cloud Expo, Adam Ryan, Vice President and General Manager EMEA at Calligo, will examine the regulations and provide insight on how it affects technology, challenges the established rules and will usher in new levels of diligence...
"DX encompasses the continuing technology revolution, and is addressing society's most important issues throughout the entire $78 trillion 21st-century global economy," said Roger Strukhoff, Conference Chair. "DX World Expo has organized these issues along 10 tracks with more than 150 of the world's top speakers coming to Istanbul to help change the world."
SYS-CON Events announced today that Massive Networks will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Massive Networks mission is simple. To help your business operate seamlessly with fast, reliable, and secure internet and network solutions. Improve your customer's experience with outstanding connections to your cloud.
DX World EXPO, LLC., a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devic...
"The Striim platform is a full end-to-end streaming integration and analytics platform that is middleware that covers a lot of different use cases," explained Steve Wilkes, Founder and CTO at Striim, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that Calligo, an innovative cloud service provider offering mid-sized companies the highest levels of data privacy and security, has been named "Bronze Sponsor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Calligo offers unparalleled application performance guarantees, commercial flexibility and a personalised support service from its globally located cloud plat...
Everything run by electricity will eventually be connected to the Internet. Get ahead of the Internet of Things revolution and join Akvelon expert and IoT industry leader, Sergey Grebnov, in his session at @ThingsExpo, for an educational dive into the world of managing your home, workplace and all the devices they contain with the power of machine-based AI and intelligent Bot services for a completely streamlined experience.
21st International Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Me...
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
SYS-CON Events announced today that Datera, that offers a radically new data management architecture, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datera is transforming the traditional datacenter model through modern cloud simplicity. The technology industry is at another major inflection point. The rise of mobile, the Internet of Things, data storage and Big...
"With Digital Experience Monitoring what used to be a simple visit to a web page has exploded into app on phones, data from social media feeds, competitive benchmarking - these are all components that are only available because of some type of digital asset," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"Outscale was founded in 2010, is based in France, is a strategic partner to Dassault Systémes and has done quite a bit of work with divisions of Dassault," explained Jackie Funk, Digital Marketing exec at Outscale, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Kubernetes is an open source system for automating deployment, scaling, and management of containerized applications. Kubernetes was originally built by Google, leveraging years of experience with managing container workloads, and is now a Cloud Native Compute Foundation (CNCF) project. Kubernetes has been widely adopted by the community, supported on all major public and private cloud providers, and is gaining rapid adoption in enterprises. However, Kubernetes may seem intimidating and complex ...
"DivvyCloud as a company set out to help customers automate solutions to the most common cloud problems," noted Jeremy Snyder, VP of Business Development at DivvyCloud, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.