Welcome!

Machine Learning Authors: Yeshim Deniz, ManageEngine IT Matters, Liz McMillan, Elizabeth White, Pat Romanski

Related Topics: @BigDataExpo, Java IoT, Microservices Expo, Microsoft Cloud, @CloudExpo

@BigDataExpo: Blog Feed Post

A New Breed of Actionable Analytics

Being smart about your monitoring data collection allows you to isolate and resolve problems much faster

Data is dumb but we can't seem to get enough of it these days. An entire industry has evolved to make sense of the massive amounts of data being generated every day. Massive data collection by itself does not guarantee the context required to solve business and IT problems... If we are smart about data, however, it will lead us in the right direction.

Today's businesses are defined by the software they run on, enabling them to innovate and create new services faster. Apple re-invented the music industry through software; Netflix changed the way we consume movies through software; grocery shopping, taxi-hire, parcel-logistics, car rental, travel booking... these are all industries that have been completely disrupted by software.

As more and more organisations depend upon the software they run on, the consumer demand for superior services, faster innovation, and improved performance continues to accelerate. As a result the software required to compete in this unforgiving market only continues to increase in its complexity.

It was only a few short years ago that when I wanted to book my family vacation, we all made the trip down to the local travel agent and sat around a desk while the agent tapped away on her green-screen searching for available flights and hotels. The process of booking our hotels has obviously changed dramatically, and so have the applications that support the process.

For example, below is a screen shot of the Business Transaction flow through a global travel site when a user makes a simple search for a hotel. All the user does is select a destination, some dates and maybe one or two preferences, but the resultant transaction kicks off more than 200 service requests before the results are returned to the user they can make their selection of preferred hotel.

Hotel Search

This rise in application complexity often means we generate increasingly more structured and unstructured data from our applications such as log files, email, alerts, infrastructure stats, network stats etc. Close to 200 billion emails will be sent in 2014, I wonder how many of those emails are false alerts from monitoring tools?

Keep nothing?

I have been helping companies build monitoring strategies for nearly a decade, and the problem I used to regularly face was dealing with organisations that just didn't have enough data. IT departments didn't have the required information to be able to quickly diagnose and remediate problems when they occurred.

Keep everything?

As organisations continue to have a greater dependency on the software they run on and application complexity continues to increase, there is a danger we swing the other way by collecting and storing too much data to be able to make sense of it in a timely manner. My colleague Jim Hirschauer often refers to this as the "home hoarders effect" drawing parallels with people who simply never throw anything out from their homes. The bigger the piles get the harder it is to find what you need, and at some point that pile is going to topple over.

Keep what you need

There are lots of good reasons to keep data, but "just in-case we need it" is not a good reason. It is important to think about why the data is being captured and stored and how it will help solve problems in the future. By keeping the relevant data and throwing away the clutter, you become more efficient and effective in troubleshooting and resolving problems.

But data alone isn't good enough to solve your business and IT problems. Data in and of itself is one-dimensional and dumb. Data doesn't tell you when there are problems, it doesn't tell you when business is going well, it doesn't tell you anything meaningful without some help and a lot more context. Let's explore an example to illustrate my point.

Let's say we have a couple of data points about a person. The data points are...

Heart Rate = 150 bpm

Blood Pressure = 200 over 100

Now tell me, is this person performing well? With these data points we have no idea. We need more data. The table below shows a list of some possible data points we can collect.

Screen Shot 2014-03-24 at 10.42.29 PM.png

Notice the last attribute in the table. The activity provides us with the context we need to focus on the proper data points to figure out if the person is performing well or not. Here are some more relevant data points...

Distance Run = 100 meters

Time = 9.58s

Now can we determine if the person is performing well or not? I'm not much of a track and field aficionado so I have no idea if this is a good performance or not. I need point of comparison to determine if 9.58 seconds in the 100-meter dash is good. So here is our baseline for comparison sake...

100-Meter World Record Time = 9.69s

Well it looks like the person was performing really well. They set a world record in the 100-meter dash. All of the data points individually didn't tell us anything. We required correlation (context) and analytics (comparison to baseline) in order to turn data into information. I like to refer to this concept as creating Smart Data.

Smart Data Defined

Smart Data is actionable, intelligent, information.

Smart Data is created by performing correlation and analytics on data sets. AppDynamics correlates end user business transaction details with completion status (success, error, exception), response times, and all other data points measured at any given time. It automatically analyzes the entire data set to provide information from which to draw conclusions and take the appropriate action. This information is called Smart Data.

Being smart about your monitoring data collection allows you to isolate and resolve problems much faster, and with a much lower cost of ownership and overhead.

I have recently been working with a company to replace their legacy monitoring tool with AppDynamics. The environment they are monitoring is a good size, consisting of about 1,200 servers and their main application processes approximately 300,000 transactions per minute. They invested in a monitoring tool to help manage the performance of their applications which captured and stored all the data they could "just in-case" it was needed. Unfortunately this approach required an additional 92 servers to be provisioned for the monitoring tool itself, which consumed approximately 80TB of data storage per year. The increasing investments this customer needed to make in hardware, storage, people, and maintenance was too much to manage for them and they decided to look for a different approach.

AppDynamics "smart data" approach to analytics means this particular customer now only requires two reporting servers and the storage requirements were reduced to just 1TB per year. Collecting only the data required to make smart decisions gave them both a 98% reduction in hardware costs and  more effective analytics in the process.

Adding business context

Smart data is not just about resolving problems faster though. In October last year we introduced Real-time Business Metrics and described how AppDynamics customers can use Real-time Business Metrics to extract and present business metrics directly from within their applications. These business metrics provide business context enabling customers to turn smart data into actionable information. Our customers, for example, can see the exact revenue impact of performance problems, the end user experience during an app upgrade, or the real-time impact of marketing campaigns. Smart analytics not only clearly show the business benefits of making immediate improvements, they help direct where limited resources should be invested for further business and application improvement going forward.

AppDynamics is focused on delivering actionable intelligence to sell problems for IT operations and development teams as well as business owners. To learn more about Real-time Business Metrics read here.

The post A New Breed of Actionable Analytics written by appeared first on Application Performance Monitoring Blog from AppDynamics.

Read the original blog entry...

More Stories By Jyoti Bansal

In high-production environments where release cycles are measured in hours or minutes — not days or weeks — there's little room for mistakes and no room for confusion. Everyone has to understand what's happening, in real time, and have the means to do whatever is necessary to keep applications up and running optimally.

DevOps is a high-stakes world, but done well, it delivers the agility and performance to significantly impact business competitiveness.

@CloudExpo Stories
New competitors, disruptive technologies, and growing expectations are pushing every business to both adopt and deliver new digital services. This ‘Digital Transformation’ demands rapid delivery and continuous iteration of new competitive services via multiple channels, which in turn demands new service delivery techniques – including DevOps. In this power panel at @DevOpsSummit 20th Cloud Expo, moderated by DevOps Conference Co-Chair Andi Mann, panelists will examine how DevOps helps to meet th...
SYS-CON Events announced today that Progress, a global leader in application development, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Enterprises today are rapidly adopting the cloud, while continuing to retain business-critical/sensitive data inside the firewall. This is creating two separate data silos – one inside the firewall and the other outside the firewall. Cloud ISVs oft...
SYS-CON Events announced today that CollabNet, a global leader in enterprise software development, release automation and DevOps solutions, will be a Bronze Sponsor of SYS-CON's 20th International Cloud Expo®, taking place from June 6-8, 2017, at the Javits Center in New York City, NY. CollabNet offers a broad range of solutions with the mission of helping modern organizations deliver quality software at speed. The company’s latest innovation, the DevOps Lifecycle Manager (DLM), supports Value S...
As DevOps methodologies expand their reach across the enterprise, organizations face the daunting challenge of adapting related cloud strategies to ensure optimal alignment, from managing complexity to ensuring proper governance. How can culture, automation, legacy apps and even budget be reexamined to enable this ongoing shift within the modern software factory?
SYS-CON Events announced today that Cloudistics, an on-premises cloud computing company, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Cloudistics delivers a complete public cloud experience with composable on-premises infrastructures to medium and large enterprises. Its software-defined technology natively converges network, storage, compute, virtualization, and management into a ...
SYS-CON Events announced today that Ocean9will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Ocean9 provides cloud services for Backup, Disaster Recovery (DRaaS) and instant Innovation, and redefines enterprise infrastructure with its cloud native subscription offerings for mission critical SAP workloads.
SYS-CON Events announced today that Systena America will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Systena Group has been in business for various software development and verification in Japan, US, ASEAN, and China by utilizing the knowledge we gained from all types of device development for various industries including smartphones (Android/iOS), wireless communication, security technology and IoT serv...
Multiple data types are pouring into IoT deployments. Data is coming in small packages as well as enormous files and data streams of many sizes. Widespread use of mobile devices adds to the total. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will look at the tools and environments that are being put to use in IoT deployments, as well as the team skills a modern enterprise IT shop needs to keep things running, get a handle on all this data, and deli...
We build IoT infrastructure products - when you have to integrate different devices, different systems and cloud you have to build an application to do that but we eliminate the need to build an application. Our products can integrate any device, any system, any cloud regardless of protocol," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
SYS-CON Events announced today that Infranics will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Since 2000, Infranics has developed SysMaster Suite, which is required for the stable and efficient management of ICT infrastructure. The ICT management solution developed and provided by Infranics continues to add intelligence to the ICT infrastructure through the IMC (Infra Management Cycle) based on mathemat...
SYS-CON Events announced today that Carbonite will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Carbonite protects your entire IT footprint with the right level of protection for each workload, ensuring lower costs and dependable solutions with DoubleTake and Evault.
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 21st International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @ThingsExpo Silicon Valley Call for Papers is now open.
SYS-CON Events announced today that HTBase will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. HTBase (Gartner 2016 Cool Vendor) delivers a Composable IT infrastructure solution architected for agility and increased efficiency. It turns compute, storage, and fabric into fluid pools of resources that are easily composed and re-composed to meet each application’s needs. With HTBase, companies can quickly prov...
SYS-CON Events announced today that Juniper Networks (NYSE: JNPR), an industry leader in automated, scalable and secure networks, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Juniper Networks challenges the status quo with products, solutions and services that transform the economics of networking. The company co-innovates with customers and partners to deliver automated, scalable and secure network...
SYS-CON Events announced today that Hitachi Data Systems, a wholly owned subsidiary of Hitachi LTD., will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City. Hitachi Data Systems (HDS) will be featuring the Hitachi Content Platform (HCP) portfolio. This is the industry’s only offering that allows organizations to bring together object storage, file sync and share, cloud storage gateways, and sophisticated search and...
This talk centers around how to automate best practices in a multi-/hybrid-cloud world based on our work with customers like GE, Discovery Communications and Fannie Mae. Today’s enterprises are reaping the benefits of cloud computing, but also discovering many risks and challenges. In the age of DevOps and the decentralization of IT, it’s easy to over-provision resources, forget that instances are running, or unintentionally expose vulnerabilities.
SYS-CON Events announced today that T-Mobile will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. As America's Un-carrier, T-Mobile US, Inc., is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to 67.4 million customers who are unwilling to compromise on ...
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
The 21st International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Machine Learning and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding busin...