Machine Learning Authors: Yeshim Deniz, William Schmarzo, Flint Brenton, Pat Romanski, Rene Buest

Blog Feed Post

Intermedia Debuts New Integrations with Salesforce and ConnectWise, Linking the Two Leading Platforms for MSPs and VARs in EMEA

By integrating its Partner Portal with its partners' most popular CRM and professional services automation tools, Intermedia slashes the complexity of reselling cloud services

Reading, UK - Tuesday 18 March 2014 - Intermedia EMEA partners can now integrate their Partner Portal with Salesforce and ConnectWise to grow their cloud services footprint without adding to their accounting and sales overhead.

"Intermedia is committed to continuously developing new tools and improving our services to make it easier for our partners and customers to do business," says Ed Macnair, managing director EMEA at Intermedia. "The integration of Salesforce and ConnectWise with our Partner Portal allows us to offer a more seamless business platform not only for partners, but administrators and end-users as well."

Intermedia is the world's largest one-stop shop for cloud IT services and business applications. Its industry-leading Partner Programme enables MSPs and VARs to resell hosted Exchange, Lync, Sharepoint, Email Archiving and other services. Now, in addition to controlling their own pricing, bundling, branding and customer relationships, Intermedia EMEA partners can streamline their workflows with integrations between their three main business platforms:

  • Salesforce - The world's largest provider of customer relationship management software with more than 100,000 customers

  • ConnectWise - The No. 1 business management platform worldwide with more than 80,000 users

  • Intermedia's Partner Portal - The single point of control for Intermedia partners to manage their businesses, services, and collective 350,000+ users

With the Salesforce integration, partners can:

  • Sync customer account data from the Intermedia Partner Portal to Salesforce

  • Sync their Intermedia plan pricing with Salesforce pricing books

  • Track product usage to easily spot selling opportunities

  • Easily generate quotes without having to manually copy and paste data from the Partner Portal

  • Create new accounts directly in Salesforce and automatically synchronise to the Partner Portal

With the ConnectWise integration, partners can:

  • Simplify their billing processes and reduce the amount of time spent generating invoices

  • Export their catalogue of Intermedia products and services

  • Ensure product and customer usage data in the Intermedia Partner Portal are automatically updated in their billing system

  • Eliminate the need to manually update billing agreements (exclusive to ConnectWise integration)

"We leveraged these integrations to effortlessly bring our Intermedia services into our existing business processes," said Jon Matero, president and CEO of Network Heroes, an Intermedia partner. "We maintain a single system of record for all our CRM and accounting needs, and keep our accounting and sales teams more focused and more productive. It's going to save us hundreds of man-hours this year."

Intermedia is committed to making it simple for partners to run their businesses and profit from managing cloud services. These integration apps are being offered free of charge via Intermedia's Partner Portal; each is designed to take less than 30 minutes to set up.

To find out more about the Intermedia EMEA Partner Programme, click here: http://www.intermedia.co.uk/partners

About Intermedia
Intermedia is the world's largest one-stop shop for cloud IT services and business applications. Its Office in the Cloud™ delivers the essential services that SMBs need to do business - including hosted Exchange, Lync, Sharepoint, Email Archiving, security, mobility and more.

All of Intermedia's services are pre-integrated for a seamless user experience. They are all managed via Intermedia's HostPilot® control panel, with just one login, one password, one bill and one source of support - creating tremendous cross-service efficiencies for both users and IT administrators. In addition, they all offer enterprise-grade security, 99.999% availability and 24/7 customer care to assure a worry-free experience.

Intermedia was the first company to offer hosted Microsoft Exchange and, with 100,000 customers and more than 1,000,000 users, is today the world's largest independent provider of hosted Exchange.

Intermedia also enables channel partners - including VARs, MSPs, telcos and cable companies - to sell cloud services under their own brand, with full control over billing, pricing and every other element of their customer relationships.

Intermedia's 600 employees in 3 countries manage 10 data centres to power its Office in the Cloud - and to assure its famous worry-free experience. Learn more at Intermedia.co.uk.

Josie Herbert, +44 (0)1252 400569, [email protected]

# # #

Source: RealWire

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@CloudExpo Stories
"We started a Master of Science in business analytics - that's the hot topic. We serve the business community around San Francisco so we educate the working professionals and this is where they all want to be," explained Judy Lee, Associate Professor and Department Chair at Golden Gate University, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
Digital Transformation and Disruption, Amazon Style - What You Can Learn. Chris Kocher is a co-founder of Grey Heron, a management and strategic marketing consulting firm. He has 25+ years in both strategic and hands-on operating experience helping executives and investors build revenues and shareholder value. He has consulted with over 130 companies on innovating with new business models, product strategies and monetization. Chris has held management positions at HP and Symantec in addition to ...
Digital transformation is about embracing digital technologies into a company's culture to better connect with its customers, automate processes, create better tools, enter new markets, etc. Such a transformation requires continuous orchestration across teams and an environment based on open collaboration and daily experiments. In his session at 21st Cloud Expo, Alex Casalboni, Technical (Cloud) Evangelist at Cloud Academy, explored and discussed the most urgent unsolved challenges to achieve fu...
DXWorldEXPO LLC announced today that Dez Blanchfield joined the faculty of CloudEXPO's "10-Year Anniversary Event" which will take place on November 11-13, 2018 in New York City. Dez is a strategic leader in business and digital transformation with 25 years of experience in the IT and telecommunications industries developing strategies and implementing business initiatives. He has a breadth of expertise spanning technologies such as cloud computing, big data and analytics, cognitive computing, m...
Cloud-enabled transformation has evolved from cost saving measure to business innovation strategy -- one that combines the cloud with cognitive capabilities to drive market disruption. Learn how you can achieve the insight and agility you need to gain a competitive advantage. Industry-acclaimed CTO and cloud expert, Shankar Kalyana presents. Only the most exceptional IBMers are appointed with the rare distinction of IBM Fellow, the highest technical honor in the company. Shankar has also receive...
Daniel Jones is CTO of EngineerBetter, helping enterprises deliver value faster. Previously he was an IT consultant, indie video games developer, head of web development in the finance sector, and an award-winning martial artist. Continuous Delivery makes it possible to exploit findings of cognitive psychology and neuroscience to increase the productivity and happiness of our teams.
There is a huge demand for responsive, real-time mobile and web experiences, but current architectural patterns do not easily accommodate applications that respond to events in real time. Common solutions using message queues or HTTP long-polling quickly lead to resiliency, scalability and development velocity challenges. In his session at 21st Cloud Expo, Ryland Degnan, a Senior Software Engineer on the Netflix Edge Platform team, will discuss how by leveraging a reactive stream-based protocol,...
Enterprises have taken advantage of IoT to achieve important revenue and cost advantages. What is less apparent is how incumbent enterprises operating at scale have, following success with IoT, built analytic, operations management and software development capabilities - ranging from autonomous vehicles to manageable robotics installations. They have embraced these capabilities as if they were Silicon Valley startups.
The standardization of container runtimes and images has sparked the creation of an almost overwhelming number of new open source projects that build on and otherwise work with these specifications. Of course, there's Kubernetes, which orchestrates and manages collections of containers. It was one of the first and best-known examples of projects that make containers truly useful for production use. However, more recently, the container ecosystem has truly exploded. A service mesh like Istio addr...
Rodrigo Coutinho is part of OutSystems' founders' team and currently the Head of Product Design. He provides a cross-functional role where he supports Product Management in defining the positioning and direction of the Agile Platform, while at the same time promoting model-based development and new techniques to deliver applications in the cloud.
DXWorldEXPO LLC announced today that Kevin Jackson joined the faculty of CloudEXPO's "10-Year Anniversary Event" which will take place on November 11-13, 2018 in New York City. Kevin L. Jackson is a globally recognized cloud computing expert and Founder/Author of the award winning "Cloud Musings" blog. Mr. Jackson has also been recognized as a "Top 100 Cybersecurity Influencer and Brand" by Onalytica (2015), a Huffington Post "Top 100 Cloud Computing Experts on Twitter" (2013) and a "Top 50 C...
Predicting the future has never been more challenging - not because of the lack of data but because of the flood of ungoverned and risk laden information. Microsoft states that 2.5 exabytes of data are created every day. Expectations and reliance on data are being pushed to the limits, as demands around hybrid options continue to grow.
Business professionals no longer wonder if they'll migrate to the cloud; it's now a matter of when. The cloud environment has proved to be a major force in transitioning to an agile business model that enables quick decisions and fast implementation that solidify customer relationships. And when the cloud is combined with the power of cognitive computing, it drives innovation and transformation that achieves astounding competitive advantage.
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
Poor data quality and analytics drive down business value. In fact, Gartner estimated that the average financial impact of poor data quality on organizations is $9.7 million per year. But bad data is much more than a cost center. By eroding trust in information, analytics and the business decisions based on these, it is a serious impediment to digital transformation.
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...
delaPlex is a global technology and software development solutions and consulting provider, deeply committed to helping companies drive growth, revenue and marketplace value. Since 2008, delaPlex's objective has been to be a trusted advisor to its clients. By redefining the outsourcing industry's business model, the innovative delaPlex Agile Business Framework brings an unmatched alliance of industry experts, across industries and functional skillsets, to clients anywhere around the world.
Headquartered in Plainsboro, NJ, Synametrics Technologies has provided IT professionals and computer systems developers since 1997. Based on the success of their initial product offerings (WinSQL and DeltaCopy), the company continues to create and hone innovative products that help its customers get more from their computer applications, databases and infrastructure. To date, over one million users around the world have chosen Synametrics solutions to help power their accelerated business or per...
DXWordEXPO New York 2018, colocated with CloudEXPO New York 2018 will be held November 11-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI, Machine Learning and WebRTC to one location.