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AJAX & REA Authors: Elizabeth White, Pat Romanski, Jayaram Krishnaswamy, Carmen Gonzalez, Liz McMillan

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Research and Markets: Concise Analysis of the International Customer Relationship Management (CRM) Software Market

Research and Markets (http://www.researchandmarkets.com/research/g88f4h/customer) has announced the addition of the "Concise Analysis of the International Customer Relationship Management (CRM) Software Market" report to their offering.

This report analyzes the worldwide markets for Customer Relationship Management (CRM) Software in US$ Million by the following Types: On-Premise CRM, & SaaS CRM. The Global market is further analyzed by the following Functional Areas: Sales Force Automation, Customer Support, Marketing Automation, and e-commerce. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, Latin America, and Rest of World. Annual estimates and forecasts are provided for the period 2009 through 2018.

Market data and analytics are derived from primary and secondary research. Company profiles are primarily based on public domain information including company URLs.

The report profiles 183 companies including many key and niche players such as:

  • 37Signals
  • LLC Adapt Software Applications, Inc.
  • Adobe Systems Incorporated Amdocs, Inc.
  • Aplicor, Inc.
  • Aptean
  • Cegedim
  • Concursive Corporation

Please note: Reports are sold as single-site single-user licenses. Electronic versions require 24-48 hours as each copy is customized to the client with digital controls and custom watermarks.

For information on site licence pricing please click on Enquire before buying.

Key Topics Covered:

I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

II. EXECUTIVE SUMMARY

1. INDUSTRY OVERVIEW

2. NOTEWORTHY TRENDS, GROWTH DRIVERS & ISSUES

3. PRODUCT OVERVIEW

4. PRODUCT LAUNCHES/INTRODUCTIONS

5. RECENT INDUSTRY ACTIVITY

6. FOCUS ON SELECT GLOBAL PLAYERS

7. GLOBAL MARKET PERSPECTIVE

III. MARKET

1. THE UNITED STATES

2. CANADA

3. JAPAN

4. EUROPE

5. ASIA-PACIFIC

6. LATIN AMERICA

7. REST OF WORLD

IV. COMPETITIVE LANDSCAPE

Total Companies Profiled: 183 (including Divisions/Subsidiaries - 185)

  • The United States (120)
  • Canada (9)
  • Europe (34)
  • France (1)
  • Germany (2)
  • The United Kingdom (15)
  • Spain (2)
  • Rest of Europe (14)
  • Asia-Pacific (Excluding Japan) (18)
  • Africa (2)
  • Middle East (1)
  • Caribbean (1)

For more information visit http://www.researchandmarkets.com/research/g88f4h/customer

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