Welcome!

Machine Learning Authors: Elizabeth White, Yeshim Deniz, Zakia Bouachraoui, Pat Romanski, Liz McMillan

Blog Feed Post

Centralis uses Big Data to Drive Managed Services for VDI

Over 10,000 virtual desktops under Centralis managed service contracts are now covered by Lakeside SysTrack, providing industry-leading performance data and real-time diagnostics

London, UK 19 February 2014 - Centralis, the independent desktop and application delivery specialists and Lakeside Software Gold Partner, has today announced the adoption of Lakeside SysTrack software across its estate of managed virtual desktops.

Centralis has adopted Lakeside SysTrack software for managed service delivery after using SysTrack as a discovery tool in desktop transformation projects, helping customers to migrate to virtual desktop environments. Centralis is contracted to manage 10,000 virtual desktops for clients. As well as monitoring user experience such as login and application load times, the software can provide detailed usage information and profiling, allowing organisations to track resource and application usage at an organisational, regional, departmental, location and even user level.

Using a combination of real-time metrics, historical information and customer specific benchmarks, Centralis' managed services team will use SysTrack to deliver a new level of proactivity. Ewen Anderson, Chief Executive Officer, Centralis explains, "SysTrack puts big data about the desktop in the hands of our managed service team - the better informed they are, the better service we can deliver to our customers. Knowing about a problem, and commencing resolution, before a customer reports it is exactly the level of proactive service our customers expect from our premium service."

"We are delighted that Centralis is building this new level of proactive managed service around Lakeside's unique ability to monitor and manage user experience through real-time analytics," said Tony Coleman, Managing Director, Lakeside Software EMEA. "This builds on Centralis' investment in Lakeside expertise and recognises Centralis as key innovators in in this area."

"Initially we looked at SysTrack as a means of understanding the customers' existing environment and saw a great opportunity to benchmark key user experience metrics before and after the project. This allows the customer (and Centralis) to prove the success of the project and that virtual desktops really do deliver better than physical performance when the design is right." said Ewen Anderson. "The next logical step was to use the software to improve our service to managed service customers, setting up thresholds and alerts to monitor performance and allowing immediate access to real-time and historical data about the users virtual desktop, applications and supporting infrastructure. The end-to-end view it gives us is fantastic and the level of detail for each virtual desktop, even in a non-persistent or multi-user environment, is vital to delivering against SLAs."

Centralis customers can now benefit from access to Lakeside's detailed metrics, analysis and pro-active capabilities either by purchasing the software or by having it run as a service under a Centralis support contract.

###

About Lakeside Software
Lakeside Software is a leading provider of business intelligence solutions for IT. SysTrack solutions for User Experience Scoring, End-to-End Monitoring, Problem Diagnostics, Power Management, VDI Assessment and Planning, and Windows 7 Migration empower IT with the knowledge to dramatically improve productivity and reduce costs. SysTrack's patented and massively scalable DataMine distributed database architecture aggregates user-level data unmatched in depth and quality, enabling SysTrack's sophisticated reporting intelligence to deliver unprecedented insight into application usage and resource utilization. Visit www.LakesideSoftware.com for more information.

About Centralis
Centralis is one of the UK's leading independent IT consultancies, specialising in delivering applications securely to their point of use. Formed in 1996, Centralis' mission is to help customers reduce cost and improve business agility through innovative, award-winning solutions backed by top-level partnership with industry leading vendors, including Citrix, Microsoft and VMware. Centralis provides consultancy, support, managed services and resale of selected products. Strong technical skills and commitment to delivering on time and to budget has led to long-term business partnerships with many customers across the private and public sectors. Centralis remains independent and wholly owned by employee shareholders. For further information go to www.centralis.co.uk. Follow Centralis on Twitter at www.twitter.com/Centralis_UK.

Media Contact
Patrick Smith
Mobile 07734 600553
Email [email protected]

Source: RealWire

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

CloudEXPO Stories
Headquartered in Plainsboro, NJ, Synametrics Technologies has provided IT professionals and computer systems developers since 1997. Based on the success of their initial product offerings (WinSQL and DeltaCopy), the company continues to create and hone innovative products that help its customers get more from their computer applications, databases and infrastructure. To date, over one million users around the world have chosen Synametrics solutions to help power their accelerated business or personal computing needs.
All in Mobile is a place where we continually maximize their impact by fostering understanding, empathy, insights, creativity and joy. They believe that a truly useful and desirable mobile app doesn't need the brightest idea or the most advanced technology. A great product begins with understanding people. It's easy to think that customers will love your app, but can you justify it? They make sure your final app is something that users truly want and need. The only way to do this is by researching target group and involving users in the designing process.
Digital Transformation and Disruption, Amazon Style - What You Can Learn. Chris Kocher is a co-founder of Grey Heron, a management and strategic marketing consulting firm. He has 25+ years in both strategic and hands-on operating experience helping executives and investors build revenues and shareholder value. He has consulted with over 130 companies on innovating with new business models, product strategies and monetization. Chris has held management positions at HP and Symantec in addition to advisory roles at startups. He has worked extensively on monetization, SAAS, IoT, ecosystems, partnerships and accelerating growth in new business initiatives.
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like "How is my application doing" but no idea how to get a proper answer.
DXWorldEXPO LLC announced today that Big Data Federation to Exhibit at the 22nd International CloudEXPO, colocated with DevOpsSUMMIT and DXWorldEXPO, November 12-13, 2018 in New York City. Big Data Federation, Inc. develops and applies artificial intelligence to predict financial and economic events that matter. The company uncovers patterns and precise drivers of performance and outcomes with the aid of machine-learning algorithms, big data, and fundamental analysis. Their products are deployed by some of the world's largest financial institutions. The company develops and applies innovative machine-learning technologies to big data to predict financial, economic, and world events. The team is a group of passionate technologists, mathematicians, data scientists and programmers in Silicon Valley with over 100 patents to their names. Big Data Federation was incorporated in 2015 and is ...