|By Marketwired .||
|October 21, 2013 04:51 PM EDT||
SAN RAMON, CA -- (Marketwired) -- 10/21/13 -- vCom Solutions announced today the release of vManager 5.1, featuring several key enhancements designed to improve the user experience and deliver more valuable insights. vManager was named a recipient of the 2012 TEM Excellence Award by TMC, the publisher of Internet Telephony Magazine.
Clients use the vManager cloud-based software to streamline and automate the management of their telecom lifecycle, helping them gain visibility and control over their spend and inventory. Combined with vCom's professional services, clients receive optimized telecom capabilities enabling them to run their businesses, streamline operations, and dramatically reduce the total cost of telecom.
Key elements of the vManager 5.1 release include
- Monthly Dashboard Reports delivered directly to vManager users. This snapshot of their current telecom environment helps keep clients aware of any account activity, open items, spend under management, and savings. Clicking through dashboard items allows the user to access vManager to see the detail and take any necessary actions.
- Invoice Workflow 2.0 includes a number of enhancements including a "clarification" option to the workflow, allowing decision makers to request additional information at specific points along the workflow; and email scheduling capabilities for reminders.
- Billing Inquiry Cases can now be opened directly from the invoice.
- Payment History, a new page created based on customer feedback, allows users to view their payment history on vCom invoices.
- Engagement Project Plans can now be created and managed from the Tools menu. This will allow users to create and edit project checklists in vManager, eliminating email confusion, improving collaboration, and saving time.
vManager is also available as a mobile application on iOS and Android platforms. The software has also earned the highest possible rating (five stars) in the Capterra Telecom Expense Management Software Directory. Capterra is the most comprehensive directory of software companies in the world, and it gathers ratings and commentary from verified, third party users of the software. One vManager review notes, "with an easy to use interface and support from all of the vCom staff, vManager makes our jobs easier and has reduced our invoice processing time from 7 hours to 15 minutes."
About vCom Solutions
vCom Solutions revolutionizes the way enterprises manage their entire telecom lifecycle. vCom customers gain control over inventory, expenses and carrier relationships, achieving better business intelligence that drives profitability. vCom's Telecom Management as a Service (TMaaS) solution includes a suite of cloud-based telecom management software tools, complemented by a full portfolio of professional services. For more information, visit www.vcomsolutions.com.
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