Welcome!

IoT User Interface Authors: Liz McMillan, Scott Allen, Pat Romanski, Elizabeth White, ManageEngine IT Matters

Related Topics: Containers Expo Blog, Java IoT, Microservices Expo, @CloudExpo, Cloud Security, SDN Journal

Containers Expo Blog: Blog Feed Post

Bare Metal Blog: Mean Time Between Failures

MTBF has meaning well beyond storage

If you are new to the Bare Metal Blog series, find them all here

When assembling a model – any model, from a highly detailed functional replica of an engine to a mass produced plastic model of an airplane – there are several places where things can go wrong. The final product is only as good as the model kit, the glue used, the tools used, and the skill of the craftsman. I’ve seen the same exact model assembled and painted by two different people that look completely different, simply because of the array of variables and how they interact.

This is true of high tech equipment also, and like modeling, it is often overlooked. Interestingly, in my entire IT career, MTBF has only been a measure that meant a ton in two circumstances: When designing hardware and scoping the parts to go in it, and when talking about storage. In all other endeavors, MTBF if mentioned was a side note.

And yet it matters. It can matter a lot. Like most hardware companies (because we spec our own parts and monitor our own quality), we track MTBF both computed from the sum of the parts with average environmental considerations, and actual tracking based upon support cases involving hardware and RMAs. For us, knowing helps us improve quality. For customers, knowing helps gauge the bounds of useful life for the equipment being purchased. Of course, MTBF is a mean, not a fact, and it is entirely possible for a device to last much longer than its MTBF, in fact the fact that it is a mean kind of implies that roughly half of the devices out there will last longer. But it’s the mean, not the median, and most IT shops do not want to plan like a device will last well beyond its MTBF value. MTBF can offer a bit of guidance when it is fairly calculated, and another tool in the evaluation toolbox never hurt an IT shop.

As mentioned earlier in this series, F5 sets quality standards for suppliers to meet, if they wish to continue supplying. This allows a bit better control over MTBF than doing something like “lowest bidder” or similar procurement, simply because the standards set include the quality of parts used, which all rolls into the MTBF calculations – and more importantly for most IT shops, the MTBF reality. While MTBF is a complex set of equations, you can generalize to “the MTBF of a device is as low as or lower than the MTBF of its weakest part”. That means supplier quality standards matter in a very real way. I had a RAID array fail on me once – several drives down all at the same time. The array vendor had to count that as a failure, since RAID no longer worked (thank heavens for backups!), but the failure was on the part of one of their suppliers. That’s how it is in the manufacturing world whomevers’ name is on the box gets the bad rep for quality, regardless of whose handiwork was slipshod. That is why F5’s non-stop quality monitoring program (devices are tested from before release until EOL is announced) matters a lot. It’s also why quality standards for parts suppliers matter more then getting the absolute cheapest part, as some manufacturers are wont to do.

I will not replicate our entire knowledge base article here, if you have an ask.f5.com account, you can click here to read it. I’ll just summarize and pull bits out for the readers’ enjoyment.

F5 gear runs the gauntlet from entry level to massive blade systems. As such, MTBF varies from device to device. The worst calculated MTBF for an F5 device is over three years. And our quality team tells me that the calculated value is far lower than the real-life-experience value they get from watching returns and such. The best calculated MTBF is over 21 years. It’s a rare piece of computer gear that is used that long, but Lori and I have got some pretty old F5 gear that’s still clipping away like it was new, so no surprises there. Most F5 devices fall somewhere in between.

Why the large variance in MTBFs if we control for quality? A valid question. The fact is that it is not all about the quality of parts. Airflow inside the device, number of redundant parts, number of removable parts… there are a zillion other things that go into MTBF, and they all tend to get better as the device gets physically larger. Entry level devices are small, restricting airflow and cutting down on available space for redundant power supplies, etc. While the top end blade servers have room for all of that, and since cards are replaceable, tend to less failures. You will find a similar spread with any other vendor that covers such a wide range of hardware. And all of those numbers are likely to beat out a COTS server running a software product.

So when looking at any electronic gear, ask about MTBF. Alone it simply gives you insight into the priorities for the device you’re looking at, when combined with the MTBF numbers from several different devices (the same manufacturer or multiple), it gives you an idea of what you are buying in terms of quality. Of course with a large chunk of any given appliance handled in software, MTBF is not as meaningful as it once was, but it is still the underlying bedrock for that software to run on.

Read the original blog entry...

More Stories By Don MacVittie

Don MacVittie is currently a Senior Solutions Architect at StackIQ, Inc. He is also working with Mesamundi on D20PRO, and is a member of the Stacki Open Source project. He has experience in application development, architecture, infrastructure, technical writing, and IT management. MacVittie holds a B.S. in Computer Science from Northern Michigan University, and an M.S. in Computer Science from Nova Southeastern University.

@CloudExpo Stories
Digital transformation is too big and important for our future success to not understand the rules that apply to it. The first three rules for winning in this age of hyper-digital transformation are: Advantages in speed, analytics and operational tempos must be captured by implementing an optimized information logistics system (OILS) Real-time operational tempos (IT, people and business processes) must be achieved Businesses that can "analyze data and act and with speed" will dominate those t...
The Jevons Paradox suggests that when technological advances increase efficiency of a resource, it results in an overall increase in consumption. Writing on the increased use of coal as a result of technological improvements, 19th-century economist William Stanley Jevons found that these improvements led to the development of new ways to utilize coal. In his session at 19th Cloud Expo, Mark Thiele, Chief Strategy Officer for Apcera, will compare the Jevons Paradox to modern-day enterprise IT, e...
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Bradley Holt, Developer Advocate a...
More and more companies are looking to microservices as an architectural pattern for breaking apart applications into more manageable pieces so that agile teams can deliver new features quicker and more effectively. What this pattern has done more than anything to date is spark organizational transformations, setting the foundation for future application development. In practice, however, there are a number of considerations to make that go beyond simply “build, ship, and run,” which changes ho...
SYS-CON Events announced today the Kubernetes and Google Container Engine Workshop, being held November 3, 2016, in conjunction with @DevOpsSummit at 19th Cloud Expo at the Santa Clara Convention Center in Santa Clara, CA. This workshop led by Sebastian Scheele introduces participants to Kubernetes and Google Container Engine (GKE). Through a combination of instructor-led presentations, demonstrations, and hands-on labs, students learn the key concepts and practices for deploying and maintainin...
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
Without a clear strategy for cost control and an architecture designed with cloud services in mind, costs and operational performance can quickly get out of control. To avoid multiple architectural redesigns requires extensive thought and planning. Boundary (now part of BMC) launched a new public-facing multi-tenant high resolution monitoring service on Amazon AWS two years ago, facing challenges and learning best practices in the early days of the new service. In his session at 19th Cloud Exp...
There is growing need for data-driven applications and the need for digital platforms to build these apps. In his session at 19th Cloud Expo, Muddu Sudhakar, VP and GM of Security & IoT at Splunk, will cover different PaaS solutions and Big Data platforms that are available to build applications. In addition, AI and machine learning are creating new requirements that developers need in the building of next-gen apps. The next-generation digital platforms have some of the past platform needs a...
SYS-CON Events announced today that Bsquare has been named “Silver Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. For more than two decades, Bsquare has helped its customers extract business value from a broad array of physical assets by making them intelligent, connecting them, and using the data they generate to optimize business processes.
SYS-CON Events announced today that ReadyTalk, a leading provider of online conferencing and webinar services, has been named Vendor Presentation Sponsor at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. ReadyTalk delivers audio and web conferencing services that inspire collaboration and enable the Future of Work for today’s increasingly digital and mobile workforce. By combining intuitive, innovative tec...
Cognitive Computing is becoming the foundation for a new generation of solutions that have the potential to transform business. Unlike traditional approaches to building solutions, a cognitive computing approach allows the data to help determine the way applications are designed. This contrasts with conventional software development that begins with defining logic based on the current way a business operates. In her session at 18th Cloud Expo, Judith S. Hurwitz, President and CEO of Hurwitz & ...
Fact is, enterprises have significant legacy voice infrastructure that’s costly to replace with pure IP solutions. How can we bring this analog infrastructure into our shiny new cloud applications? There are proven methods to bind both legacy voice applications and traditional PSTN audio into cloud-based applications and services at a carrier scale. Some of the most successful implementations leverage WebRTC, WebSockets, SIP and other open source technologies. In his session at @ThingsExpo, Da...
While DevOps promises a better and tighter integration among an organization’s development and operation teams and transforms an application life cycle into a continual deployment, Chef and Azure together provides a speedy, cost-effective and highly scalable vehicle for realizing the business values of this transformation. In his session at @DevOpsSummit at 19th Cloud Expo, Yung Chou, a Technology Evangelist at Microsoft, will present a unique opportunity to witness how Chef and Azure work tog...
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business in 2016. However, IoT is far more complex than most firms expected. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, a renowned visionary and thought leader, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology and business models to adopt and leverage IoT. He will drill down to the components in this fra...
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, will discuss the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports. The session will include a working demo and a technical d...
I'm a lonely sensor. I spend all day telling the world how I'm feeling, but none of the other sensors seem to care. I want to be connected. I want to build relationships with other sensors to be more useful for my human. I want my human to understand that when my friends next door are too hot for a while, I'll soon be flaming. And when all my friends go outside without me, I may be left behind. Don't just log my data; use the relationship graph. In his session at @ThingsExpo, Ryan Boyd, Engi...
SYS-CON Events announced today that Pulzze Systems will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Pulzze Systems, Inc. provides infrastructure products for the Internet of Things to enable any connected device and system to carry out matched operations without programming. For more information, visit http://www.pulzzesystems.com.
SYS-CON Events announced today that Numerex Corp, a leading provider of managed enterprise solutions enabling the Internet of Things (IoT), will exhibit at the 19th International Cloud Expo | @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Numerex Corp. (NASDAQ:NMRX) is a leading provider of managed enterprise solutions enabling the Internet of Things (IoT). The Company's solutions produce new revenue streams or create operating...
If you’re responsible for an application that depends on the data or functionality of various IoT endpoints – either sensors or devices – your brand reputation depends on the security, reliability, and compliance of its many integrated parts. If your application fails to deliver the expected business results, your customers and partners won't care if that failure stems from the code you developed or from a component that you integrated. What can you do to ensure that the endpoints work as expect...
WebRTC adoption has generated a wave of creative uses of communications and collaboration through websites, sales apps, customer care and business applications. As WebRTC has become more mainstream it has evolved to use cases beyond the original peer-to-peer case, which has led to a repeating requirement for interoperability with existing infrastructures. In his session at @ThingsExpo, Graham Holt, Executive Vice President of Daitan Group, will cover implementation examples that have enabled ea...