|By Marketwired .||
|February 20, 2013 11:30 AM EST||
SAN FRANCISCO, CA -- (Marketwire) -- 02/20/13 -- A bot believed to have netted $14 million in illicit profits has been turned into a golden learning opportunity, yielding important insights into how the online community can best alert and assist customers with infected systems. Georgia Tech researchers on Tuesday announced the results of a study based on the industry's response to the DNS Changer Trojan and shared recommendations to help curb future malware outbreaks at a presentation during the M3AAWG 27th General Meeting in San Francisco.
The DNS Changer Remediation Study identified phone calls, billing notices and redirecting users to customized Web pages among the most effective methods to notify customers that their systems were infected. Researchers Wei Meng and Ruian Duan, working under the supervision of Georgia Tech School of Computer Science Professor Wenke Lee, also found that "active" social media warnings were useful for enabling remediation. With this approach, sites such as Google directly informed users they were infected through their browser windows, a tactic that proved to be more effective in motivating users to disinfect their systems than passive warnings issued in general posts or news articles on social media platforms.
"Social media can have an important role to play in alerting users to infections in their systems and in stemming malware outbreaks. We believe in the importance of implementing active, direct notifications earlier in the process," Lee said.
The researchers looked at both various types of end-user alerts and network operators' efforts to help customers disinfect their systems, including using walled gardens, DNS redirection, anti-virus software and malware removal tools. Part of the challenge facing the industry from bots is determining how to notify users their systems have been compromised in a timely and credible manner, then assisting non-technical customers in remediating those machines, according to M3AAWG Co-Chairman Michael O'Reirdan.
O'Reirdan said, "The industry's response to the DNS Changer malware clearly showed how well competitors and vendors can work together when users' safety is on the line. It also was an extraordinary opportunity to objectively study the different approaches companies have developed to assist customers and to understand the important role each of us plays in safeguarding the online experience. The active involvement of anti-malware and security tool vendors, social media platforms, law enforcement, operating system vendors and home networking technology vendors has been shown to be crucial. In the end, it takes the entire Internet ecosystem working together to protect end-users."
The data used in the study to determine infection and cleanup rates was provided anonymously from major ISPs around the world through the DNS Changer Working Group (DCWG) to the research team at the Georgia Tech Information Security Center (GTISC). To identify the different types of notification and mediation techniques used, the researchers sent questionnaires asking network operators how they had alerted customers who were infected with the DNS Changer malware and the specifics around the remediation efforts employed by each ISP to assist customers in cleaning their machines. An ISP that did not take any action in response to the malware became the baseline for measuring the effectiveness of the other approaches, according to Lee.
From 2007 to 2011, the DNS Changer Trojan hijacked Internet searches and re-routed the Web browsers of infected computers to fraudulent sites using the rogue DNS servers operated by the Rove Digital advertising network. However, if the rogue DNS servers had been turned off when the allegedly responsible Estonians were arrested, infected end-users would not have been able to reach the Web. The DCWG was a group formed to assist law enforcement in dealing with the potential end-user issues arising from the law enforcement action. The DCWG also helped operate and monitor the "clean" DNS servers that were operated legally by the Internet Systems Consortium (ISC) under a U.S. court order from November 2011 to July 2012. As a result, instead of suddenly losing access to the Internet, millions of users were notified they were infected and needed to clean up their machines.
The complete DNS Changer Remediation Study is available on the M3AAWG website at https://www.maawg.org/sites/maawg/files/news/GeorgiaTech_DNSChanger_Study-2013-02-19.pdf.
About the Messaging, Malware and Mobile Anti-Abuse Working Group (M3AAWG)
The Messaging, Malware and Mobile Anti-Abuse Working Group (M3AAWG) is where the industry comes together to work against bots, malware, spam, viruses, denial-of-service attacks and other online exploitation. M3AAWG (www.M3AAWG.org) represents more than one billion mailboxes from some of the largest network operators worldwide. It leverages the depth and experience of its global membership to tackle abuse on existing networks and new emerging services through technology, collaboration and public policy. It also works to educate global policy makers on the technical and operational issues related to online abuse and messaging. Headquartered in San Francisco, Calif., M3AAWG is driven by market needs and supported by major network operators and messaging providers.
M3AAWG Board of Directors: AT&T (NYSE: T); Cloudmark, Inc.; Comcast (NASDAQ: CMCSA); Constant Contact (NASDAQ: CTCT); Cox Communications; Damballa, Inc.; Eloqua; Facebook; France Telecom (NYSE and Euronext: FTE); Google; PayPal; Return Path; Symantec; Time Warner Cable; Verizon Communications; and Yahoo! Inc.
M3AAWG Full Members: 1&1 Internet AG; Adaptive Mobile Security LTD; Adobe Systems Inc.; AOL; BAE Systems Detica; Cisco Systems, Inc.; Dynamic Network Services Inc.; Email Sender and Provider Coalition; Genius; iContact; Internet Initiative Japan (IIJ NASDAQ: IIJI); Mailchimp; McAfee Inc.; Message Systems; Mimecast; Nominum, Inc.; Proofpoint; Scality; Spamhaus; Sprint; and Twitter.
A complete member list is available at http://www.m3aawg.org/about/roster.
Linda Marcus, APR
1+949-887-8887 (mobile-U.S. Pacific)
Compute virtualization has been transformational, yet security policy implementation and enforcement has lagged behind in agility and automation. There are a number of key considerations when implementing policy in private and hybrid clouds. In his session at 15th Cloud Expo, Holland Barry, VP of Technology at Catbird, will discuss the impact of this new paradigm and what organizations can do today to safely move to software-defined network and compute architectures, including: How normal ope...
Oct. 31, 2014 11:00 PM EDT Reads: 1,833
Can we look to the paradigm of cloud computing from a completely different perspective? In his General Session at 15th Cloud Expo, Gundars Kulups, Sales Director at DEAC, will discuss what we can learn from our dining habits when choosing a cloud solution. Gundars Kulups is Sales Director at DEAC, full service data center operator. An IT expert, he specializes in European countries and has worked in the IT industry since 1992. He graduated from Riga Technical University (RTU) in Latvia and com...
Oct. 31, 2014 10:00 PM EDT Reads: 1,038
SYS-CON Events announced today that SOA Software, an API management leader, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. SOA Software is a leading provider of API Management and SOA Governance products that equip business to deliver APIs and SOA together to drive their company to meet its business strategy quickly and effectively. SOA Software’s technology helps businesses to accel...
Oct. 31, 2014 07:15 PM EDT Reads: 2,128
As cloud gives an opportunity to businesses to buy services externally - how is cloud impacting your customers? In his General Session at 15th Cloud Expo, Fabio Gori, Director of Worldwide Cloud Marketing at Cisco, will provide answers to big questions: Do you see hybrid cloud as where the world is going? What benefits does it bring? And how does Cisco connect all of these clouds? He will also tell us everything about Intercloud and Cisco investment on it.
Oct. 31, 2014 07:00 PM EDT Reads: 1,166
SYS-CON Events announced today that TMCnet has been named “Media Sponsor” of SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Technology Marketing Corporation (TMC) is the world's leading business to business and integrated marketing media company, servicing niche markets within the communications and technology industries.
Oct. 31, 2014 06:30 PM EDT Reads: 1,102
SYS-CON Events announced today that Aria Systems, the recurring revenue expert, has been named "Bronze Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Aria Systems helps leading businesses connect their customers with the products and services they love. Industry leaders like Pitney Bowes, Experian, AAA NCNU, VMware, HootSuite and many others choose Aria to power their recurring revenue bu...
Oct. 31, 2014 06:30 PM EDT Reads: 2,203
SYS-CON Events announced today that Parasoft will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. For 27 years, Parasoft has researched and developed software solutions that help organizations deliver defect-free software efficiently. By integrating Development Testing, API/cloud/SOA/composite app testing, and service virtualization, we reduce the time, effort, and cost of delivering secur...
Oct. 31, 2014 05:00 PM EDT Reads: 1,229
The Internet of Things (IoT) promises to evolve the way the world does business; however, understanding how to apply it to your company can be a mystery. Most people struggle with understanding the potential business uses or tend to get caught up in the technology, resulting in solutions that fail to meet even minimum business goals. In his session at Internet of @ThingsExpo, Jesse Shiah, CEO / President / Co-Founder of AgilePoint Inc., will show what is needed to leverage the IoT to transform...
Oct. 31, 2014 04:00 PM EDT Reads: 1,661
SYS-CON Events announced today that Utimaco will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Utimaco is a leading manufacturer of hardware based security solutions that provide the root of trust to keep cryptographic keys safe, secure critical digital infrastructures and protect high value data assets. Only Utimaco delivers a general-purpose hardware security module (HSM) as a customiz...
Oct. 31, 2014 03:00 PM EDT Reads: 1,983
One of the biggest challenges when developing connected devices is identifying user value and delivering it through successful user experiences. In his session at Internet of @ThingsExpo, Mike Kuniavsky, Principal Scientist, Innovation Services at PARC, will describe an IoT-specific approach to user experience design that combines approaches from interaction design, industrial design and service design to create experiences that go beyond simple connected gadgets to create lasting, multi-devic...
Oct. 31, 2014 02:00 PM EDT Reads: 1,852
Until recently, many organizations required specialized departments to perform mapping and geospatial analysis, and they used Esri on-premise solutions for that work. In his session at 15th Cloud Expo, Dave Peters, author of the Esri Press book Building a GIS, System Architecture Design Strategies for Managers, will discuss how Esri has successfully included the cloud as a fully integrated SaaS expansion of the ArcGIS mapping platform. Organizations that have incorporated Esri cloud-based appl...
Oct. 31, 2014 01:30 PM EDT Reads: 2,196
Once the decision has been made to move part or all of a workload to the cloud, a methodology for selecting that workload needs to be established. How do you move to the cloud? What does the discovery, assessment and planning look like? What workloads make sense? Which cloud model makes sense for each workload? What are the considerations for how to select the right cloud model? And how does that fit in with the overall IT tranformation? In his session at 15th Cloud Expo, John Hatem, head of V...
Oct. 31, 2014 01:00 PM EDT Reads: 1,927
Dyn solutions are at the core of Internet Performance. Through traffic management, message management and performance assurance, Dyn is connecting people through the Internet and ensuring information gets where it needs to go, faster and more reliably than ever before. Founded in 2001 at WPI, Dyn’s global presence services more than four million enterprise, small business and personal customers.
Oct. 31, 2014 01:00 PM EDT Reads: 2,032
IBM and Tencent Cloud signed a business cooperation memorandum to collaborate on providing public cloud with Software-as-a-Service solutions for industries. Both parties agreed to focus on emerging small and medium enterprises in the smarter cities and smarter healthcare industries as well as other fields. This will enable these industries to utilize mobile, cloud computing and big data tools to transform internal processes and operations, thus achieving cloud transformation in the era of mobili...
Oct. 31, 2014 11:58 AM EDT Reads: 871
SimpleECM is the only platform to offer a powerful combination of enterprise content management (ECM) services, capture solutions, and third-party business services providing simplified integrations and workflow development for solution providers. SimpleECM is opening the market to businesses of all sizes by reinventing the delivery of ECM services. Our APIs make the development of ECM services simple with the use of familiar technologies for a frictionless integration directly into web applicat...
Oct. 31, 2014 11:00 AM EDT Reads: 2,012
European data center operator DEAC is the largest in the Baltics. The activities are orientated to provide data center services and IT outsourcing on Eurasia and America scale in order to create the primary or backup or additional data center for customer in the EU, to protect its business and, most importantly, reduce costs up to 40% within 3-5 years. DEAC is an IT outsourcing services and solutions company whose highly experienced and qualified employees offer various groups of services and...
Oct. 31, 2014 09:45 AM EDT Reads: 2,306
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at Internet of @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, will discuss how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money! Speaker Bio: ...
Oct. 31, 2014 09:00 AM EDT Reads: 2,355
Samsung VP Jacopo Lenzi, who headed the company's recent SmartThings acquisition under the auspices of Samsung's Open Innovaction Center (OIC), answered a few questions we had about the deal. This interview was in conjunction with our interview with SmartThings CEO Alex Hawkinson. IoT Journal: SmartThings was developed in an open, standards-agnostic platform, and will now be part of Samsung's Open Innovation Center. Can you elaborate on your commitment to keep the platform open? Jacopo Lenzi: S...
Oct. 31, 2014 09:00 AM EDT Reads: 3,404
The major cloud platforms defy a simple, side-by-side analysis. Each of the major IaaS public-cloud platforms offers their own unique strengths and functionality. Options for on-site private cloud are diverse as well, and must be designed and deployed while taking existing legacy architecture and infrastructure into account. Then the reality is that most enterprises are embarking on a hybrid cloud strategy and programs. In this Power Panel at 15th Cloud Expo, moderated by Ashar Baig, Research ...
Oct. 31, 2014 09:00 AM EDT Reads: 1,440
Things are being built upon cloud foundations to transform organizations. This CEO Power Panel at 15th Cloud Expo, moderated by Roger Strukhoff, Cloud Expo and @ThingsExpo conference chair, will address the big issues involving these technologies and, more important, the results they will achieve. How important are public, private, and hybrid cloud to the enterprise? How does one define Big Data? And how is the IoT tying all this together?
Oct. 31, 2014 08:45 AM EDT Reads: 2,027