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Machine Learning Authors: Carmen Gonzalez, Pat Romanski, Liz McMillan, Yeshim Deniz, Bob Gourley

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Trendium will give a live demo, at MWC 2013 in Barcelona, of what prospective customers call a “radically innovative”, “well-thought-out”, “mind-shifting”, “culture-changing” solution for Customer Experience Assurance (CEA) for 4G/LTE

Trendium, a provider of Customer Experience Assurance (CEA) and Analytics solutions for fixed and mobile broadband communications service providers, today announced that it will have its brand new Customer Experience Assurance solution for 4G/LTE Mobile Broadband on display, both hardware and software, at the Mobile World Congress (MWC) 2013 in Barcelona and will give a presentation and live demo of the system. Interested Communications Service Providers (CSPs), media, and editors will be able to “see”, “touch”, and “experience” a new paradigm in Customer Experience Assurance.

“We are extremely pleased to be able to present our innovative new 4G/LTE assurance solution at the MWC in Barcelona,” stated Dr. Sameh Yamany, President and CEO of Trendium, Inc. “Over the past two months we have presented and demonstrated the solution to a number of service providers in North America and Europe, as well as several media and industry analysts, and have received very strong and positive feedback. We are excited to be following up with those service providers that have showed particular interest in trialing our solution in their network environment. Among other things, we have learned that because our solution is a radical departure from anything currently on the market, which is the very reason why it can deliver benefits until now deemed unattainable, the best way to believe what it can do is to see it with your own eyes and to try it with your own hands. This is why we are inviting everyone interested to the Trendium booth at the MWC.”

Trendium’s new solution for 4G/LTE Customer Experience Assurance consists of a cloud-based Applications & Analytics portal, namely ViewPORT™, and a set of 4G/LTE-specific Network Access Agents (NAA®). The NAA®s enable data collection from any network interface and network element in the 4G/LTE network, from the eNB to the mobile core, IP backbone, IMS, and application back-end, as well as between the 4G/LTE and 3G networks. Trendium’s solution provides CSPs with an unprecedented ability to identify, isolate, and resolve the network and service performance issues that have the biggest impact on the real customer experience, and allows them to do so in a fraction of the time (minutes instead of days), and with a fraction of the personnel, Total Cost of Ownership (TCO), and equipment footprint.

“Those that visit our booth and receive a live demo of our solution will witness unparalleled innovation in a number of areas,” stated Dr. Yamany. “We have delivered what everyone has talked about for years and what CSPs have been waiting and asking for. CSPs moving to 4G/LTE now have a way to increase differentiation and customer satisfaction while dramatically reducing customer care and operations costs. Among other things, we will demo our 1U rack-mount probe with port speed of 100GE processing traffic at line rate, which is 30 times the number of packets per second of existing solutions. At the show, the first ten service providers that sign up to do a field trial of our solution will receive our 4G/LTE head-to-end field trial package, which includes hardware, software, and professional services, at a minimal price.”

Act now! Contact us via email at [email protected] or through our website to schedule your personalized demo at the MWC in Barcelona, Hall 5, Booth 5G12. But hurry up, our schedule is filling up quickly!

To learn more about Trendium, ViewPORT™, and the NAA® family, visit: www.trendium.com or contact your sales representative.

Trendium Mission

Our mission is to enable Providers and Users of Communications Services, Platforms, and Applications to innovate, differentiate, and advance their personal and professional lives, by providing the most transformational, cost-effective, scalable, and truly customer-oriented solutions and data analytics for the improvement and the assurance of the real user experience with broadband IP-based services.

About ViewPORT™ and ServicePATH®

ViewPORT™ is a cloud-based Customer Experience Assurance Applications & Analytics portal, powered by ServicePATH®. It provides the most intuitive, logical, flexible and fastest assurance workflow and uses sophisticated correlation technology to link customer experience to underlying network & service performance. ServicePATH® is a carrier-grade collection and mediation platform that has been deployed for many years and has proven to scale in the largest network in North America.

About the NAA® family

The NAA® family enables collection from any data source along the head-to-end service path: traffic, infrastructure, device, and end user. It includes a set of 1U rack-mount probes with port speeds from 1GE to 100GE that typically only take 1/10 of the footprint of today’s monitoring systems and a fraction of the price. The new NAA® family also features interactive smart device agents that collect location-based perceived customer experience and network performance data in real time, as well as a large set of 300+ adapters for collection from network elements, EMSs, NMSs, B/OSS applications and 3rd party probes.

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