Welcome!

Machine Learning Authors: Elizabeth White, Yeshim Deniz, Liz McMillan, Pat Romanski, Ed Featherston

News Feed Item

BMC Software Delivers Best Application Performance Management Experience in the Industry

BMC Software (NASDAQ: BMC) today introduced the most comprehensive Application Performance Management (APM) SaaS offering in the industry.

The new offering delivers enterprise-grade APM capabilities as a service, providing quick time to value and making APM available to every enterprise that cares about application performance. The solution is the first to integrate deep end-user experience monitoring and server-side, backend monitoring into the same management console with a SaaS delivery model. The result provides enterprises with a complete picture of application performance as seen by end users in real-time.

The new solution also delivers advanced integration with the Akamai Intelligent Platform, providing customers with extensive insight into application performance as seen by end users, even when portions of an application are being delivered using Akamai’s technology.

“As a SaaS vendor ourselves, we really need to be able to see what our users are seeing. Before BMC APM, we had to do a lot of guesswork,” said Q. Wade Billings, Sr. Manager of SaaS Hosting Operations at AtTask. ”By bringing BMC APM into our environment we now have visibility into what the application is doing from an end-user perspective so we know before they do when there are issues arising.”

BMC pioneered an approach to APM that allows IT staff to monitor the actual experience of each end user. Today’s web-scale applications are much more complex, however, and often use performance optimization technologies such as content delivery networks and caching to improve the end user experience.

BMC’s new release provides integration with Akamai’s network, providing IT staff insight into the total end-user experience, whatever the source of the content. In addition to detecting outages and slow performance, BMC APM can help IT staff identify the best Akamai caching and acceleration strategy, improving performance even further.

“BMC’s APM as a Service offering provides a very robust, end-user centric solution for companies to gain complete performance visibility for applications deployed in the public, private, and hybrid cloud environments,” said Tim Knudsen, Sr. Director of Business Development, Akamai Technologies. "Akamai and BMC worked closely to integrate with BMC's offering to provide customers with unprecedented visibility into web application performance as seen by real end users, wherever they are in the world, however they connect."

BMC’s APM-as-a-Service offering provides newly architected, cloud-optimized application diagnostics capabilities that help users diagnose application performance problems quickly and easily. The new diagnostics can pinpoint application delays down to an individual line of code on applications. Built to run in complex, hybrid cloud environments, the new diagnostics capabilities are firewall friendly and have a low server footprint, reducing server CPU requirements by more than half compared to traditional solutions.

“Today's mission critical applications are being developed, deployed and updated faster than ever before and are being accessed by an increasingly diverse array of end user devices and user interfaces,” said Mary Johnston Turner, research vice president, Enterprise Systems Management Software IDC. “Maintaining expected end user application service levels requires real-time end-to-end visibility and root cause analysis across complex networks, infrastructure, middleware, and applications located both on premises and in the cloud. To keep end users productive and make sure their business stays competitive, IT teams need cost effective end user oriented application performance management tools that can be rapidly deployed and quickly deliver in-depth monitoring and actionable analysis for both development and IT operations teams.”

BMC’s APM-as-a-Service solution combines BMC End User Experience Management as a Service, BMC Application Diagnostics as a Service, and information delivered from the Akamai Intelligent Platform to provide end-to-end performance monitoring. This new solution delivers a number of important benefits:

  • Quick time to value with flexible, non-intrusive deployment options for cloud, SaaS and on-premises environments
  • Ease of use, with a single, integrated console for end-to-end application performance management
  • Convenient management of end-user performance, regardless of where users are, what path the network traffic takes, or where the application is hosted

“The fact is, when IT isn’t working for end users, it isn’t working at all,” said Ali Hedayati, BMC vice president and general manager for Application Management. “With our user-centric approach to application performance management, companies can be sure that their customers, their employees and their business partners are all getting the maximum leverage from their IT investment.”

More information about BMC’s broad portfolio of application management solutions is available at the BMC Application Management community, which provides a portal for support, education and tips.

The BMC APM-as-a-Service solution is immediately available. For more information, please:

Business runs better when IT runs at its best.

Business runs better when IT runs at its best. Tens of thousands of IT organizations around the world -- from small and mid-market businesses to the Global 100 -- rely on BMC Software (NASDAQ: BMC) to manage their business services and applications across distributed, mainframe, virtual and cloud environments. BMC helps customers cut costs, reduce risk and achieve business objectives with the broadest choice of IT management solutions, including industry-leading Business Service Management and Cloud Management offerings. For the four fiscal quarters ended December 31, 2012, BMC revenue was approximately $2.2 billion. www.bmc.com

BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. © Copyright 2013 BMC Software, Inc.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@CloudExpo Stories
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lead...
DevOps at Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to w...
SYS-CON Events announced today that Daiya Industry will exhibit at the Japanese Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Ruby Development Inc. builds new services in short period of time and provides a continuous support of those services based on Ruby on Rails. For more information, please visit https://github.com/RubyDevInc.
When it comes to cloud computing, the ability to turn massive amounts of compute cores on and off on demand sounds attractive to IT staff, who need to manage peaks and valleys in user activity. With cloud bursting, the majority of the data can stay on premises while tapping into compute from public cloud providers, reducing risk and minimizing need to move large files. In his session at 18th Cloud Expo, Scott Jeschonek, Director of Product Management at Avere Systems, discussed the IT and busine...
As businesses evolve, they need technology that is simple to help them succeed today and flexible enough to help them build for tomorrow. Chrome is fit for the workplace of the future — providing a secure, consistent user experience across a range of devices that can be used anywhere. In her session at 21st Cloud Expo, Vidya Nagarajan, a Senior Product Manager at Google, will take a look at various options as to how ChromeOS can be leveraged to interact with people on the devices, and formats th...
First generation hyperconverged solutions have taken the data center by storm, rapidly proliferating in pockets everywhere to provide further consolidation of floor space and workloads. These first generation solutions are not without challenges, however. In his session at 21st Cloud Expo, Wes Talbert, a Principal Architect and results-driven enterprise sales leader at NetApp, will discuss how the HCI solution of tomorrow will integrate with the public cloud to deliver a quality hybrid cloud e...
Is advanced scheduling in Kubernetes achievable? Yes, however, how do you properly accommodate every real-life scenario that a Kubernetes user might encounter? How do you leverage advanced scheduling techniques to shape and describe each scenario in easy-to-use rules and configurations? In his session at @DevOpsSummit at 21st Cloud Expo, Oleg Chunikhin, CTO at Kublr, will answer these questions and demonstrate techniques for implementing advanced scheduling. For example, using spot instances ...
The next XaaS is CICDaaS. Why? Because CICD saves developers a huge amount of time. CD is an especially great option for projects that require multiple and frequent contributions to be integrated. But… securing CICD best practices is an emerging, essential, yet little understood practice for DevOps teams and their Cloud Service Providers. The only way to get CICD to work in a highly secure environment takes collaboration, patience and persistence. Building CICD in the cloud requires rigorous ar...
SYS-CON Events announced today that Yuasa System will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Yuasa System is introducing a multi-purpose endurance testing system for flexible displays, OLED devices, flexible substrates, flat cables, and films in smartphones, wearables, automobiles, and healthcare.
The session is centered around the tracing of systems on cloud using technologies like ebpf. The goal is to talk about what this technology is all about and what purpose it serves. In his session at 21st Cloud Expo, Shashank Jain, Development Architect at SAP, will touch upon concepts of observability in the cloud and also some of the challenges we have. Generally most cloud-based monitoring tools capture details at a very granular level. To troubleshoot problems this might not be good enough.
Companies are harnessing data in ways we once associated with science fiction. Analysts have access to a plethora of visualization and reporting tools, but considering the vast amount of data businesses collect and limitations of CPUs, end users are forced to design their structures and systems with limitations. Until now. As the cloud toolkit to analyze data has evolved, GPUs have stepped in to massively parallel SQL, visualization and machine learning.
Organizations do not need a Big Data strategy; they need a business strategy that incorporates Big Data. Most organizations lack a road map for using Big Data to optimize key business processes, deliver a differentiated customer experience, or uncover new business opportunities. They do not understand what’s possible with respect to integrating Big Data into the business model.
When it comes to cloud computing, the ability to turn massive amounts of compute cores on and off on demand sounds attractive to IT staff, who need to manage peaks and valleys in user activity. With cloud bursting, the majority of the data can stay on premises while tapping into compute from public cloud providers, reducing risk and minimizing need to move large files. In his session at 18th Cloud Expo, Scott Jeschonek, Director of Product Management at Avere Systems, discussed the IT and busine...
Enterprises have taken advantage of IoT to achieve important revenue and cost advantages. What is less apparent is how incumbent enterprises operating at scale have, following success with IoT, built analytic, operations management and software development capabilities – ranging from autonomous vehicles to manageable robotics installations. They have embraced these capabilities as if they were Silicon Valley startups. As a result, many firms employ new business models that place enormous impor...
SYS-CON Events announced today that Dasher Technologies will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Dasher Technologies, Inc. ® is a premier IT solution provider that delivers expert technical resources along with trusted account executives to architect and deliver complete IT solutions and services to help our clients execute their goals, plans and objectives. Since 1999, we'v...
SYS-CON Events announced today that Taica will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Taica manufacturers Alpha-GEL brand silicone components and materials, which maintain outstanding performance over a wide temperature range -40C to +200C. For more information, visit http://www.taica.co.jp/english/.
Recently, REAN Cloud built a digital concierge for a North Carolina hospital that had observed that most patient call button questions were repetitive. In addition, the paper-based process used to measure patient health metrics was laborious, not in real-time and sometimes error-prone. In their session at 21st Cloud Expo, Sean Finnerty, Executive Director, Practice Lead, Health Care & Life Science at REAN Cloud, and Dr. S.P.T. Krishnan, Principal Architect at REAN Cloud, will discuss how they b...
We all know that end users experience the Internet primarily with mobile devices. From an app development perspective, we know that successfully responding to the needs of mobile customers depends on rapid DevOps – failing fast, in short, until the right solution evolves in your customers' relationship to your business. Whether you’re decomposing an SOA monolith, or developing a new application cloud natively, it’s not a question of using microservices – not doing so will be a path to eventual b...
SYS-CON Events announced today that TidalScale, a leading provider of systems and services, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. TidalScale has been involved in shaping the computing landscape. They've designed, developed and deployed some of the most important and successful systems and services in the history of the computing industry - internet, Ethernet, operating s...
SYS-CON Events announced today that MIRAI Inc. will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MIRAI Inc. are IT consultants from the public sector whose mission is to solve social issues by technology and innovation and to create a meaningful future for people.