|By Vadim Lander||
|February 21, 2013 06:00 AM EST||
Identity management just isn't what it used to be. Gone are the days when knowing who had access to what was simply enough. In today's world of increasing government and industry regulation; networked communications and collaboration; and pervasive mobility, the requirements have fundamentally changed. Effective identity management and access governance requires insight into not only what employees are doing with their access to systems and applications, but also how well an organization is managing and securing that access.
Such a comprehensive understanding of an organization's access matrix is essential to reducing the risks that employees, partners, customers, and even malicious third parties can introduce. It is also critical to efforts to comply with regulations that mandate access controls. In fact, without it companies have no way to provide meaningful evidence to auditors explaining how and why they assign access.
The need to perform the numerous complex tasks that comprise identity management - such as certifying access, enforcing security policy, and remediating policy violations - is compounded by the reliance on slow, error-prone manual processes to handle them. These issues, coupled with the lack of a comprehensive, cohesive approach to compliance and auditing, make it nearly impossible to address the challenge in an effective and cost-efficient manner.
As a result, enterprises are in the unenviable position of committing significant resources to compliance efforts with little assurance that they will prove successful. Most struggle with satisfying stringent compliance mandates to perform access reviews of users with access rights to thousands of business applications and target platforms, and making it a sustainable and repeatable exercise. Adding to the challenge is the fact that organizations are faced with implementing identity compliance policies within short windows and often with limited resources.
To keep pace in an increasingly competitive business landscape, obtaining quick compliance results and establishing reliable and sustainable control processes through automated compliance has become critical. However, establishing robust, organization-wide automated compliance is by no means a flip-of-the-switch endeavor, and businesses oftentimes implement inadequate and disparate policy procedures that leave key areas of the organization exposed to security threats. In order to implement identity compliance that meets today's rigorous standards while maintaining company productivity, identity analytics solutions can help improve all of the elements of an effective compliance program.
Organizations that are looking to implement automated, analytics-powered compliance programs need to recognize certain truisms when it comes to ensuring secure access to systems and applications. Security compliance is a substantive and procedural undertaking that is only as effective as the processes that track and automate it. Factors such as the latency of audit and remediation efforts and the rate of change within an organization go a long way toward determining the effectiveness of a compliance effort.
That said, compliance programs must also be flexible. The general guidelines for achieving secure access to applications and systems may seem firm on the surface, but the processes that underlie compliance efforts vary greatly from one organization to the next. What's more, every security control must be designed to accommodate loopholes and exceptions necessary to accommodate business efficiency and productivity. For instance, compliance programs must allow for variation to access controls during emergencies such as severe weather, natural disasters, or even economic turmoil.
Additionally, certification of access controls cannot be an IT-only decision. It needs to be a collaborative process that involves business stakeholders and is embedded in an organization's culture. In exchange for the visibility into applications and systems they receive, those business stakeholders need to understand and accept the inherent risks. But ultimately, IT has to be responsible for providing and mitigating the necessary controls and for remediating any negative audit findings.
Unfortunately, because the collaboration that occurs around access control today is largely email-driven, most organizations have only been able to successfully audit a handful of applications or systems. In fact, according to Verizon's 2012 data breach report, 96 percent of the companies subject to compliance with the Payment Card Industry Data Security Standard (PCI DSS) - which governs any company that processes, stores or transmits credit card data - that were breached during 2011 were not compliant with PCI DSS guidelines.
One of the reasons enterprises are so challenged by identity management is the unprecedented complexity they face today. With applications and data residing in so many locales - on premise, in the cloud, at a hosting provider's site, etc. - and users relying upon ever-growing sets of tools, IT security teams struggle to keep up with the need to apply access control across systems and geographies. It was difficult enough to track several pages of segregation of duties controls for a single application; tracking controls across the increasingly heterogeneous landscape of systems today is geometrically more complicated.
Cloud-based apps, in particular, introduce a layer of complexity that can result in the business finding itself disconnected if it loses visibility into the related access control data. Along those lines, one of the most common audit issues organizations encounter is a failure to maintain the same level of security controls over their virtual environments as they have over their physical ones.
Dovetailing with the challenges cloud computing introduces is the explosive growth of mobile apps for use in the workplace, a phenomenon that has further fragmented access control processes. As organizations develop their authorizations for mobile apps, they largely are doing so separately from their existing app-authorization systems, which compounds the challenges. According to an August 2011 survey by enterprise mobility vendor Partnerpedia, 58 percent of organizations are creating mobile apps stores, leading to much more complex implementations of certification reviews and controls.
What's more, it's not just the systems that have grown in complexity. Employees have become a much more dynamic enterprise asset, causing organizations to adjust their access controls to reflect the matrices of roles that have resulted from the challenges of trying to classify access. A perfect instance of this is in the health care sector, with drug companies featuring multiple teams across the globe conducting trials and contributing research. Maintaining the privacy and confidentiality of data in this dynamic workgroup setting is a prime example of how the problem of access has evolved.
Five Steps for Leveraging Identity Analytics
Despite these numerous challenges, which collectively can prevent an organization from achieving its identity management objectives, there are ways to ensure that access control efforts can keep up with today's complex business landscape. Specifically, organizations can turn to fast-maturing identity analytics solutions to help them get a handle on this daunting business problem.
Following are five key steps organizations can take by leveraging identity analytics technology that will assist them in achieving robust identity compliance and remaining in compliance moving forward:
1. Become risk aware
While large chunks of IT budgets in recent years have been spent on regulatory compliance, many people still don't feel any safer. The ultimate cautionary tale can be found in the stories of two global financial firms. Despite the focus both companies no doubt had on complying with regulations like Sarbanes-Oxley, auditors at both firms failed to remediate excessive access violations by trusted trading employees, resulting in more than $9 billion in unexpected - and potentially crippling - losses combined.
By adopting an automated system that would enable weighted risk to be tied directly to systems access, organizations can significantly reduce their potential exposure to such embarrassing fiascos.
2. Control privileged access
Access to privileged accounts, such as root, system administration and those with elevated privileges, poses a huge threat to enterprises. These are the most powerful system accounts that, naturally, bring the greatest potential for fraud. Because they don't actually belong to users and are instead often shared by multiple administrators, they're notoriously difficult to secure. In an economy like the one we've experienced the past few years, there are more disgruntled workers, meaning an even greater emphasis should be placed on having an automated system to control privileged access.
As if that's not enough, control of privileged accounts is key to efforts to comply with everything from Sarbanes-Oxley to the PCI DSS to the Health Insurance Portability and Accountability Act (HIPAA), which typically translates to it being at the top of lists of auditors' findings. Moreover, most business partners today want to know that there are sufficient controls placed on privileged accounts as part of their SAS 70 reviews.
Given the clear sensitivity and importance of privileged access, it's imperative that organizations adopt a circumspect approach that enables passwords to be issued for limited periods of use in order to reduce potential exposure.
3. Automate remediation
Today's largest enterprises must contend with tens of thousands of employees accessing hundreds of systems, resulting in a cacophony of controls that audit groups can't possibly hope to manage. It's simply too big of a job for humans to address in a limited number of hours per day. That's where an automated identity analytics solution can help.
By setting up a workflow-based system that can automate the simpler remediation, auditors can instead focus their efforts on the findings that pose the greatest risk. Even then, however, exceptions must be accommodated; for instance, in those moments when emergency privileged access must be granted, it's critical that the system be able to automatically undo that privileged access once the emergency has abated.
4. Reduce the potential for audit violations
As much as it may sound like advice from Yogi Berra, the best way to prevent audit violations is to stop them from happening. The easiest way to do that is to perform the proper due diligence when access is being requested. That's the time when an enterprise needs to check for any common audit problems so that they can be addressed prior to a violation occurring.
When a user requests access that could be considered excessive, if the organization has adopted a system that flags that access, it can automatically collaborate with a business owner to approve or deny the request. Similarly, if a request for access results in a violation of either the segregation of duties or the rule of least privilege, then the system can flag this and provide visibility into the potential risk introduced by the request.
5. Take a platform approach to identity management
Merely having identity analytics technology in place doesn't guarantee that an organization will meet its compliance objectives. But for those enterprises wanting to increase their compliance success rate, having an identity analytics module that's part of a larger identity management platform greatly improves the odds. Like many other categories of software, identity analytics - and compliance in general - benefits from the tight integration of a platform approach.
This truism was further validated by a recent Aberdeen Group study in which companies that adopted fragmented identity and access systems were compared with those that acquired integrated systems from a single vendor. The findings? The companies that adopted pre-integrated systems experienced 35 percent fewer audit violations and reduced their identity analytics costs by 48 percent. They also reported improved end-user productivity, reduced risk and enhanced agility.
It's clear that the growing complexity organizations face has upped the ante when it comes to compliance with identity access controls. That increasingly complex landscape calls for better tools that enable enterprises not only to effectively administer access to applications and systems, but also to understand how they're managing that access.
Automation is the key to increasing the effectiveness and reducing the cost of compliance. Automation streamlines compliance-related processes, reducing the need for resources while at the same time lowering the risk of manual error that can lead to audit failure. More important, automation makes it possible to create sustainable, repeatable audit processes that enable the enterprise to address compliance in an ongoing manner without starting from scratch to address every new regulation or prepare for every audit.
A software solution, such as identity analytics, that automates access control can play a critical role in achieving effective compliance and lowering the related costs. In these turbulent economic times, organizations can't afford to ignore this increasingly important - and complex - part of their security paradigm.
SaaS companies can greatly expand revenue potential by pushing beyond their own borders. The challenge is how to do this without degrading service quality. In his session at 18th Cloud Expo, Adam Rogers, Managing Director at Anexia, discussed how IaaS providers with a global presence and both virtual and dedicated infrastructure can help companies expand their service footprint with low “go-to-market” costs.
Jun. 27, 2016 02:00 AM EDT Reads: 838
You are moving to the Cloud. The question is not if, it’s when. Now that your competitors are in the cloud and lapping you, your “when” better hurry up and get here. But saying and doing are two different things. In his session at @DevOpsSummit at 18th Cloud Expo, Robert Reeves, CTO of Datical, explained how DevOps can be your onramp to the cloud. By adopting simple, platform independent DevOps strategies, you can accelerate your move to the cloud. Spoiler Alert: He also makes sure you don’t...
Jun. 26, 2016 06:30 PM EDT Reads: 912
What does it look like when you have access to cloud infrastructure and platform under the same roof? Let’s talk about the different layers of Technology as a Service: who cares, what runs where, and how does it all fit together. In his session at 18th Cloud Expo, Phil Jackson, Lead Technology Evangelist at SoftLayer, an IBM company, spoke about the picture being painted by IBM Cloud and how the tools being crafted can help fill the gaps in your IT infrastructure.
Jun. 26, 2016 05:45 PM EDT Reads: 652
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
Jun. 26, 2016 05:00 PM EDT Reads: 1,298
SYS-CON Events announced today that Bsquare has been named “Silver Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. For more than two decades, Bsquare has helped its customers extract business value from a broad array of physical assets by making them intelligent, connecting them, and using the data they generate to optimize business processes.
Jun. 26, 2016 05:00 PM EDT Reads: 1,207
Creating replica copies to tolerate a certain number of failures is easy, but very expensive at cloud-scale. Conventional RAID has lower overhead, but it is limited in the number of failures it can tolerate. And the management is like herding cats (overseeing capacity, rebuilds, migrations, and degraded performance). Download Slide Deck: ▸ Here In his general session at 18th Cloud Expo, Scott Cleland, Senior Director of Product Marketing for the HGST Cloud Infrastructure Business Unit, discusse...
Jun. 26, 2016 04:45 PM EDT Reads: 874
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
Jun. 26, 2016 04:30 PM EDT Reads: 946
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
Jun. 26, 2016 04:00 PM EDT Reads: 1,251
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Jun. 26, 2016 04:00 PM EDT Reads: 1,311
"SpeedyCloud's specialty lies in providing cloud services - we provide IaaS for Internet and enterprises companies," explained Hao Yu, CEO and co-founder of SpeedyCloud, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jun. 26, 2016 04:00 PM EDT Reads: 831
Connected devices and the industrial internet are growing exponentially every year with Cisco expecting 50 billion devices to be in operation by 2020. In this period of growth, location-based insights are becoming invaluable to many businesses as they adopt new connected technologies. Knowing when and where these devices connect from is critical for a number of scenarios in supply chain management, disaster management, emergency response, M2M, location marketing and more. In his session at @Th...
Jun. 26, 2016 03:00 PM EDT Reads: 969
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his Day 2 Keynote at @ThingsExpo, Henrik Kenani Dahlgren, Portfolio Marketing Manager at Ericsson, discussed how to plan to cooperate, partner, and form lasting all-star teams to change t...
Jun. 26, 2016 02:00 PM EDT Reads: 1,130
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
Jun. 26, 2016 01:00 PM EDT Reads: 787
The initial debate is over: Any enterprise with a serious commitment to IT is migrating to the cloud. But things are not so simple. There is a complex mix of on-premises, colocated, and public-cloud deployments. In this power panel at 18th Cloud Expo, moderated by Conference Chair Roger Strukhoff, Randy De Meno, Chief Technologist - Windows Products and Microsoft Partnerships at Commvault; Dave Landa, Chief Operating Officer at kintone; William Morrish, General Manager Product Sales at Interou...
Jun. 26, 2016 12:45 PM EDT Reads: 802
"A lot of times people will come to us and have a very diverse set of requirements or very customized need and we'll help them to implement it in a fashion that you can't just buy off of the shelf," explained Nick Rose, CTO of Enzu, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jun. 26, 2016 12:30 PM EDT Reads: 1,042
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
Jun. 26, 2016 12:00 PM EDT Reads: 1,084
More and more companies are looking to microservices as an architectural pattern for breaking apart applications into more manageable pieces so that agile teams can deliver new features quicker and more effectively. What this pattern has done more than anything to date is spark organizational transformations, setting the foundation for future application development. In practice, however, there are a number of considerations to make that go beyond simply “build, ship, and run,” which changes ho...
Jun. 26, 2016 12:00 PM EDT Reads: 949
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
Jun. 26, 2016 12:00 PM EDT Reads: 1,286
There is little doubt that Big Data solutions will have an increasing role in the Enterprise IT mainstream over time. Big Data at Cloud Expo - to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA - has announced its Call for Papers is open. Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is...
Jun. 26, 2016 12:00 PM EDT Reads: 1,345
The pace of innovation, vendor lock-in, production sustainability, cost-effectiveness, and managing risk… In his session at 18th Cloud Expo, Dan Choquette, Founder of RackN, discussed how CIOs are challenged finding the balance of finding the right tools, technology and operational model that serves the business the best. He also discussed how clouds, open source software and infrastructure solutions have benefits but also drawbacks and how workload and operational portability between vendors ...
Jun. 26, 2016 11:00 AM EDT Reads: 847