|By Vadim Lander||
|February 21, 2013 06:00 AM EST||
Identity management just isn't what it used to be. Gone are the days when knowing who had access to what was simply enough. In today's world of increasing government and industry regulation; networked communications and collaboration; and pervasive mobility, the requirements have fundamentally changed. Effective identity management and access governance requires insight into not only what employees are doing with their access to systems and applications, but also how well an organization is managing and securing that access.
Such a comprehensive understanding of an organization's access matrix is essential to reducing the risks that employees, partners, customers, and even malicious third parties can introduce. It is also critical to efforts to comply with regulations that mandate access controls. In fact, without it companies have no way to provide meaningful evidence to auditors explaining how and why they assign access.
The need to perform the numerous complex tasks that comprise identity management - such as certifying access, enforcing security policy, and remediating policy violations - is compounded by the reliance on slow, error-prone manual processes to handle them. These issues, coupled with the lack of a comprehensive, cohesive approach to compliance and auditing, make it nearly impossible to address the challenge in an effective and cost-efficient manner.
As a result, enterprises are in the unenviable position of committing significant resources to compliance efforts with little assurance that they will prove successful. Most struggle with satisfying stringent compliance mandates to perform access reviews of users with access rights to thousands of business applications and target platforms, and making it a sustainable and repeatable exercise. Adding to the challenge is the fact that organizations are faced with implementing identity compliance policies within short windows and often with limited resources.
To keep pace in an increasingly competitive business landscape, obtaining quick compliance results and establishing reliable and sustainable control processes through automated compliance has become critical. However, establishing robust, organization-wide automated compliance is by no means a flip-of-the-switch endeavor, and businesses oftentimes implement inadequate and disparate policy procedures that leave key areas of the organization exposed to security threats. In order to implement identity compliance that meets today's rigorous standards while maintaining company productivity, identity analytics solutions can help improve all of the elements of an effective compliance program.
Organizations that are looking to implement automated, analytics-powered compliance programs need to recognize certain truisms when it comes to ensuring secure access to systems and applications. Security compliance is a substantive and procedural undertaking that is only as effective as the processes that track and automate it. Factors such as the latency of audit and remediation efforts and the rate of change within an organization go a long way toward determining the effectiveness of a compliance effort.
That said, compliance programs must also be flexible. The general guidelines for achieving secure access to applications and systems may seem firm on the surface, but the processes that underlie compliance efforts vary greatly from one organization to the next. What's more, every security control must be designed to accommodate loopholes and exceptions necessary to accommodate business efficiency and productivity. For instance, compliance programs must allow for variation to access controls during emergencies such as severe weather, natural disasters, or even economic turmoil.
Additionally, certification of access controls cannot be an IT-only decision. It needs to be a collaborative process that involves business stakeholders and is embedded in an organization's culture. In exchange for the visibility into applications and systems they receive, those business stakeholders need to understand and accept the inherent risks. But ultimately, IT has to be responsible for providing and mitigating the necessary controls and for remediating any negative audit findings.
Unfortunately, because the collaboration that occurs around access control today is largely email-driven, most organizations have only been able to successfully audit a handful of applications or systems. In fact, according to Verizon's 2012 data breach report, 96 percent of the companies subject to compliance with the Payment Card Industry Data Security Standard (PCI DSS) - which governs any company that processes, stores or transmits credit card data - that were breached during 2011 were not compliant with PCI DSS guidelines.
One of the reasons enterprises are so challenged by identity management is the unprecedented complexity they face today. With applications and data residing in so many locales - on premise, in the cloud, at a hosting provider's site, etc. - and users relying upon ever-growing sets of tools, IT security teams struggle to keep up with the need to apply access control across systems and geographies. It was difficult enough to track several pages of segregation of duties controls for a single application; tracking controls across the increasingly heterogeneous landscape of systems today is geometrically more complicated.
Cloud-based apps, in particular, introduce a layer of complexity that can result in the business finding itself disconnected if it loses visibility into the related access control data. Along those lines, one of the most common audit issues organizations encounter is a failure to maintain the same level of security controls over their virtual environments as they have over their physical ones.
Dovetailing with the challenges cloud computing introduces is the explosive growth of mobile apps for use in the workplace, a phenomenon that has further fragmented access control processes. As organizations develop their authorizations for mobile apps, they largely are doing so separately from their existing app-authorization systems, which compounds the challenges. According to an August 2011 survey by enterprise mobility vendor Partnerpedia, 58 percent of organizations are creating mobile apps stores, leading to much more complex implementations of certification reviews and controls.
What's more, it's not just the systems that have grown in complexity. Employees have become a much more dynamic enterprise asset, causing organizations to adjust their access controls to reflect the matrices of roles that have resulted from the challenges of trying to classify access. A perfect instance of this is in the health care sector, with drug companies featuring multiple teams across the globe conducting trials and contributing research. Maintaining the privacy and confidentiality of data in this dynamic workgroup setting is a prime example of how the problem of access has evolved.
Five Steps for Leveraging Identity Analytics
Despite these numerous challenges, which collectively can prevent an organization from achieving its identity management objectives, there are ways to ensure that access control efforts can keep up with today's complex business landscape. Specifically, organizations can turn to fast-maturing identity analytics solutions to help them get a handle on this daunting business problem.
Following are five key steps organizations can take by leveraging identity analytics technology that will assist them in achieving robust identity compliance and remaining in compliance moving forward:
1. Become risk aware
While large chunks of IT budgets in recent years have been spent on regulatory compliance, many people still don't feel any safer. The ultimate cautionary tale can be found in the stories of two global financial firms. Despite the focus both companies no doubt had on complying with regulations like Sarbanes-Oxley, auditors at both firms failed to remediate excessive access violations by trusted trading employees, resulting in more than $9 billion in unexpected - and potentially crippling - losses combined.
By adopting an automated system that would enable weighted risk to be tied directly to systems access, organizations can significantly reduce their potential exposure to such embarrassing fiascos.
2. Control privileged access
Access to privileged accounts, such as root, system administration and those with elevated privileges, poses a huge threat to enterprises. These are the most powerful system accounts that, naturally, bring the greatest potential for fraud. Because they don't actually belong to users and are instead often shared by multiple administrators, they're notoriously difficult to secure. In an economy like the one we've experienced the past few years, there are more disgruntled workers, meaning an even greater emphasis should be placed on having an automated system to control privileged access.
As if that's not enough, control of privileged accounts is key to efforts to comply with everything from Sarbanes-Oxley to the PCI DSS to the Health Insurance Portability and Accountability Act (HIPAA), which typically translates to it being at the top of lists of auditors' findings. Moreover, most business partners today want to know that there are sufficient controls placed on privileged accounts as part of their SAS 70 reviews.
Given the clear sensitivity and importance of privileged access, it's imperative that organizations adopt a circumspect approach that enables passwords to be issued for limited periods of use in order to reduce potential exposure.
3. Automate remediation
Today's largest enterprises must contend with tens of thousands of employees accessing hundreds of systems, resulting in a cacophony of controls that audit groups can't possibly hope to manage. It's simply too big of a job for humans to address in a limited number of hours per day. That's where an automated identity analytics solution can help.
By setting up a workflow-based system that can automate the simpler remediation, auditors can instead focus their efforts on the findings that pose the greatest risk. Even then, however, exceptions must be accommodated; for instance, in those moments when emergency privileged access must be granted, it's critical that the system be able to automatically undo that privileged access once the emergency has abated.
4. Reduce the potential for audit violations
As much as it may sound like advice from Yogi Berra, the best way to prevent audit violations is to stop them from happening. The easiest way to do that is to perform the proper due diligence when access is being requested. That's the time when an enterprise needs to check for any common audit problems so that they can be addressed prior to a violation occurring.
When a user requests access that could be considered excessive, if the organization has adopted a system that flags that access, it can automatically collaborate with a business owner to approve or deny the request. Similarly, if a request for access results in a violation of either the segregation of duties or the rule of least privilege, then the system can flag this and provide visibility into the potential risk introduced by the request.
5. Take a platform approach to identity management
Merely having identity analytics technology in place doesn't guarantee that an organization will meet its compliance objectives. But for those enterprises wanting to increase their compliance success rate, having an identity analytics module that's part of a larger identity management platform greatly improves the odds. Like many other categories of software, identity analytics - and compliance in general - benefits from the tight integration of a platform approach.
This truism was further validated by a recent Aberdeen Group study in which companies that adopted fragmented identity and access systems were compared with those that acquired integrated systems from a single vendor. The findings? The companies that adopted pre-integrated systems experienced 35 percent fewer audit violations and reduced their identity analytics costs by 48 percent. They also reported improved end-user productivity, reduced risk and enhanced agility.
It's clear that the growing complexity organizations face has upped the ante when it comes to compliance with identity access controls. That increasingly complex landscape calls for better tools that enable enterprises not only to effectively administer access to applications and systems, but also to understand how they're managing that access.
Automation is the key to increasing the effectiveness and reducing the cost of compliance. Automation streamlines compliance-related processes, reducing the need for resources while at the same time lowering the risk of manual error that can lead to audit failure. More important, automation makes it possible to create sustainable, repeatable audit processes that enable the enterprise to address compliance in an ongoing manner without starting from scratch to address every new regulation or prepare for every audit.
A software solution, such as identity analytics, that automates access control can play a critical role in achieving effective compliance and lowering the related costs. In these turbulent economic times, organizations can't afford to ignore this increasingly important - and complex - part of their security paradigm.
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at Internet of @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, will discuss how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money! Speaker Bio: ...
Oct. 24, 2014 09:30 PM EDT Reads: 1,040
Compute virtualization has been transformational, yet security policy implementation and enforcement has lagged behind in agility and automation. There are a number of key considerations when implementing policy in private and hybrid clouds. In his session at 15th Cloud Expo, Holland Barry, VP of Technology at Catbird, will discuss the impact of this new paradigm and what organizations can do today to safely move to software-defined network and compute architectures, including: How normal ope...
Oct. 24, 2014 07:00 PM EDT Reads: 1,421
Samsung VP Jacopo Lenzi, who headed the company's recent SmartThings acquisition under the auspices of Samsung's Open Innovaction Center (OIC), answered a few questions we had about the deal. This interview was in conjunction with our interview with SmartThings CEO Alex Hawkinson. IoT Journal: SmartThings was developed in an open, standards-agnostic platform, and will now be part of Samsung's Open Innovation Center. Can you elaborate on your commitment to keep the platform open? Jacopo Lenzi: S...
Oct. 23, 2014 11:45 PM EDT Reads: 2,585
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic • Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff hap...
Oct. 23, 2014 07:45 PM EDT Reads: 1,601
SYS-CON Events announced today that SOA Software, an API management leader, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. SOA Software is a leading provider of API Management and SOA Governance products that equip business to deliver APIs and SOA together to drive their company to meet its business strategy quickly and effectively. SOA Software’s technology helps businesses to accel...
Oct. 23, 2014 06:15 PM EDT Reads: 1,628
SYS-CON Events announced today that Utimaco will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Utimaco is a leading manufacturer of hardware based security solutions that provide the root of trust to keep cryptographic keys safe, secure critical digital infrastructures and protect high value data assets. Only Utimaco delivers a general-purpose hardware security module (HSM) as a customiz...
Oct. 23, 2014 05:45 PM EDT Reads: 1,550
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.
Oct. 22, 2014 09:00 PM EDT Reads: 1,460
SYS-CON Events announced today that ElasticBox is holding a Hackathon at DevOps Summit, November 6 from 12 pm -4 pm at the Santa Clara Convention Center in Santa Clara, CA. You can enter as an individual or team of up to 10 developers. A New Star Is Born Every Month! All completed ElasticBoxes will then be sent to a judging panel - 12 winners will be featured on the ElasticBox website in 2015. All entrants will receive five full enterprise licenses for one year + ElasticBox headphones + Elasti...
Oct. 22, 2014 01:00 PM EDT Reads: 1,530
Once the decision has been made to move part or all of a workload to the cloud, a methodology for selecting that workload needs to be established. How do you move to the cloud? What does the discovery, assessment and planning look like? What workloads make sense? Which cloud model makes sense for each workload? What are the considerations for how to select the right cloud model? And how does that fit in with the overall IT tranformation? In his session at 15th Cloud Expo, John Hatem, head of V...
Oct. 22, 2014 12:00 PM EDT Reads: 1,554
Cloud services are the newest tool in the arsenal of IT products in the market today. These cloud services integrate process and tools. In order to use these products effectively, organizations must have a good understanding of themselves and their business requirements. In his session at 15th Cloud Expo, Brian Lewis, Principal Architect at Verizon Cloud, will outline key areas of organizational focus, and how to formalize an actionable plan when migrating applications and internal services to...
Oct. 22, 2014 11:45 AM EDT Reads: 1,581
SAP is delivering break-through innovation combined with fantastic user experience powered by the market-leading in-memory technology, SAP HANA. In his General Session at 15th Cloud Expo, Thorsten Leiduck, VP ISVs & Digital Commerce, SAP, will discuss how SAP and partners provide cloud and hybrid cloud solutions as well as real-time Big Data offerings that help companies of all sizes and industries run better. SAP launched an application challenge to award the most innovative SAP HANA and SAP ...
Oct. 22, 2014 07:00 AM EDT Reads: 1,676
Ixia develops amazing products so its customers can connect the world. Ixia helps its customers provide an always-on user experience through fast, secure delivery of dynamic connected technologies and services. Through actionable insights that accelerate and secure application and service delivery, Ixia's customers benefit from faster time to market, optimized application performance and higher-quality deployments.
Oct. 21, 2014 09:00 PM EDT Reads: 1,512
SYS-CON Events announced today that Calm.io has been named “Bronze Sponsor” of DevOps Summit Silicon Valley, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Calm.io is a cloud orchestration platform for AWS, vCenter, OpenStack, or bare metal, that runs your CL tools puppet, Chef, shell, git, Jenkins, nagios, and will soon support New Relic and Docker. It can run hosted, or on premise and provides VM automation / expiry, self-service portals,...
Oct. 21, 2014 08:45 PM EDT Reads: 1,460
In her General Session at 15th Cloud Expo, Anne Plese, Senior Consultant, Cloud Product Marketing, at Verizon Enterprise, will focus on finding the right mix of renting vs. buying Oracle capacity to scale to meet business demands, and offer validated Oracle database TCO models for Oracle development and testing environments. Anne Plese is a marketing and technology enthusiast/realist with over 19+ years in high tech. At Verizon Enterprise, she focuses on driving growth for the Verizon Cloud pla...
Oct. 21, 2014 07:30 PM EDT Reads: 1,552
SYS-CON Events announced today that Aria Systems, the recurring revenue expert, has been named "Bronze Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Aria Systems helps leading businesses connect their customers with the products and services they love. Industry leaders like Pitney Bowes, Experian, AAA NCNU, VMware, HootSuite and many others choose Aria to power their recurring revenue bu...
Oct. 21, 2014 06:00 PM EDT Reads: 1,546
The Internet of Things (IoT) is going to require a new way of thinking and of developing software for speed, security and innovation. This requires IT leaders to balance business as usual while anticipating for the next market and technology trends. Cloud provides the right IT asset portfolio to help today’s IT leaders manage the old and prepare for the new. Today the cloud conversation is evolving from private and public to hybrid. This session will provide use cases and insights to reinforce t...
Oct. 21, 2014 05:15 PM EDT Reads: 1,617
As Platform as a Service (PaaS) matures as a category, developers should have the ability to use the programming language of their choice to build applications and have access to a wide array of services. Bluemix is IBM's open cloud development platform that enables users to easily build cloud-based, creative mobile and web applications without having to spend large amounts of time and resources on configuring infrastructure and multiple software licenses. In this track, you will learn about the...
Oct. 21, 2014 05:00 PM EDT Reads: 1,570
Blue Box has closed a $10 million Series B financing. The round was led by a strategic investor and included participation from prior investors including Voyager Capital and Founders Collective, as well as the Blue Box executive team. This round follows a $4.3 million Series A closed in December of 2012 and led by Voyager Capital. In May of this year, the company announced general availability of its private cloud as a service offering, Blue Box Cloud. Since that release, the company has dem...
Oct. 21, 2014 01:45 PM EDT Reads: 1,615
SYS-CON Events announced today that Verizon has been named "Gold Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Verizon Enterprise Solutions creates global connections that generate growth, drive business innovation and move society forward. With industry-specific solutions and a full range of global wholesale offerings provided over the company's secure mobility, cloud, strategic network...
Oct. 21, 2014 09:30 AM EDT Reads: 1,664
SimpleECM is the only platform to offer a powerful combination of enterprise content management (ECM) services, capture solutions, and third-party business services providing simplified integrations and workflow development for solution providers. SimpleECM is opening the market to businesses of all sizes by reinventing the delivery of ECM services. Our APIs make the development of ECM services simple with the use of familiar technologies for a frictionless integration directly into web applicat...
Oct. 20, 2014 10:00 PM EDT Reads: 1,780