Welcome!

Machine Learning Authors: Liz McMillan, Progress Blog, William Schmarzo, Madhavan Krishnan, VP, Cloud Solutions, Virtusa, Elizabeth White

Related Topics: Java IoT, Microservices Expo, PowerBuilder, Microsoft Cloud, Machine Learning , SDN Journal

Java IoT: Article

Testers Are from Mars, Developers Are from Venus

Tips and tricks to improve your relationship with development

Developing with Performance Testing in Mind
A tester friend of mine recently came to me with a complaint that I think is fairly common in the testing community. He said, "Every time there is a new release of the software for us to test, we have to rework our testing scripts." I've heard this complaint throughout my career, not only in performance testing but in functional testing with automation tools as well.

This state of affairs arises from three fairly straightforward observations:

  1. Change is inevitable. Everything changes, and in no industry is this more apparent than software development. It makes no sense for testers to ask developers to stop changing the code, but it does make sense to encourage wise changes.
  2. Developers and testers don't always communicate well. The proverbial wall between developers and testers is still quite formidable. When developers throw a new version over the wall to be tested, too often they've given little thought to how it will be tested.
  3. All testing tools are not created equal. Some make it easier to identify and handle changes than others. If your testing tool is designed to handle change well, then your entire team is better positioned to embrace change rather than fear it.

Thinking Like a Tester
Most development organizations make a real effort to improve communication between developers and testers, but it's not always enough. Beyond encouraging developers to talk with testers, I ask them to take it a step further and think like testers.

I find that it's a good idea for developers to sit through some of the training that the test engineers complete. In my experience, the developers who do are more careful and avoid making arbitrary changes with little or no justification. They don't, for example, change the name of a field in a form simply because they don't agree with the name the initial developer gave it. When developers are aware of the kinds of changes that make a tester's job harder and what kinds of changes make it easier, then from an organizational standpoint the entire process is more productive.

An Analogy from the Early Days of Functional Testing
Some of the earliest automated functional testing tools for GUIs would simply record the location of the mouse pointer on the screen during tests, and then play back those mouse clicks to execute the test script. If a developer moved the location of a button on the screen, the script would break. Other tools would record the label on the button, so the button could be moved around the UI without breaking the script but changing the button text from "Submit" to "OK" would break the script. More advanced tools used the button's ID to identify it in the script so that the developer could change both the position and the label of the button without making the tester's job more difficult.

One key lesson here is that the choice of testing tool makes a big difference in the productivity of the testing team when the software under test changes, even in relatively trivial ways.

The other key lesson is that developer awareness of testing tools and procedures goes a long way in facilitating a smooth testing operation. I saw this firsthand during a training session I gave years back. While describing how button label changes affected testing, a developer who happened to be sitting in on the training sat upright when he finally understood why his colleagues in testing were so frustrated by many of his changes. He never knew why they objected so much to his changing a button label from "Clear" to "Reset". Going forward, that knowledge didn't stop the developer from making necessary changes. It did, however, make him pause when he made such changes to consider whether they were really necessary.

Performance Testing Tools That Make It Easy to Handle Change
In performance testing, we are not concerned with the location of buttons, but we're not immune to seemingly trivial changes.

For example, when a web form is submitted to the server, the form fields will be a series of name-value pairs. Changing the name of a form field, adding a field, or deleting a field can cause problems during performance testing. With a less capable testing tool, these problems can be hard to identify and diagnose, especially if there is poor communication between developers and testers.

File difference viewers (diff viewers) that enable the tester to compare multiple recordings against each other are particularly helpful in pinpointing the changed fields. When it's time to modify the script, an effective tool will enable you to add, delete, and update fields without programming. Just right-click and choose add, or simply drag-and-drop to update your load testing script.

Form fields are relatively easy to handle for load testers. Parameters that are session specific are more difficult. (These parameters change from session to session but stay the same for the duration of each user session). By default, the hard-coded session values are captured by a load testing tool in each script, and a test engineer needs to parameterize them to make the script usable for load testing. Double-clicking on a hard-coded value to make it a variable is easier than diving into the script code. Here again, tools that help automate the process can reduce test creation time from many hours to a few minutes.

When a new script is needed or maintenance is required on an existing script, tools that are easier to use can make the task orders of magnitude faster.

Overcoming the Fear of Change
I know of development teams that gradually became more and more afraid to change their software because of the difficulties that the changes introduced in testing and elsewhere in the process. Needless to say, this had a negative effect on their ability to deliver new features and fixes. A root of the problem, it turned out, was the testing tool that they were using, which made changes arduous and error-prone. Once they switched to a modern tool, the required script changes were easier to make. Performance testing times shrank from a week to less than a day and development was once again free to make long-needed changes. Agile development shops in particular depend on this ability to rapidly implement changes in testing scripts, and get the tests going in minutes or hours instead of days and weeks.

If your organization is starting to fear change, encourage your developers to think like testers and encourage your testers to use tools that make inevitable change easier to handle.

More Stories By Steve Weisfeldt

Steve Weisfeldt is a Senior Performance Engineer at Neotys, a provider of load testing software for Web applications. Previously, he has worked as the President of Engine 1 Consulting, a services firm specializing in all facets of test automation. Prior to his involvement at Engine 1 Consulting, he was a Senior Systems Engineer at Aternity. Prior to that, Steve spent seven years at automated testing vendor Segue Software (acquired by Borland). While spending most of his time at Segue delivering professional services and training, he was also involved in pre-sales and product marketing efforts.

Being in the load and performance testing space since 1999, Steve has been involved in load and performance testing projects of all sizes, in industries that span the retail, financial services, insurance and manufacturing sectors. His expertise lies in enabling organizations to optimize their ability to develop, test and launch high-quality applications efficiently, on-time and on-budget. Steve graduated from the University of Massachusetts-Lowell with a BS in Electrical Engineering and an MS in Computer Engineering.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@CloudExpo Stories
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and ...
In his session at 21st Cloud Expo, Carl J. Levine, Senior Technical Evangelist for NS1, will objectively discuss how DNS is used to solve Digital Transformation challenges in large SaaS applications, CDNs, AdTech platforms, and other demanding use cases. Carl J. Levine is the Senior Technical Evangelist for NS1. A veteran of the Internet Infrastructure space, he has over a decade of experience with startups, networking protocols and Internet infrastructure, combined with the unique ability to it...
"Infoblox does DNS, DHCP and IP address management for not only enterprise networks but cloud networks as well. Customers are looking for a single platform that can extend not only in their private enterprise environment but private cloud, public cloud, tracking all the IP space and everything that is going on in that environment," explained Steve Salo, Principal Systems Engineer at Infoblox, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventio...
Data scientists must access high-performance computing resources across a wide-area network. To achieve cloud-based HPC visualization, researchers must transfer datasets and visualization results efficiently. HPC clusters now compute GPU-accelerated visualization in the cloud cluster. To efficiently display results remotely, a high-performance, low-latency protocol transfers the display from the cluster to a remote desktop. Further, tools to easily mount remote datasets and efficiently transfer...
It is of utmost importance for the future success of WebRTC to ensure that interoperability is operational between web browsers and any WebRTC-compliant client. To be guaranteed as operational and effective, interoperability must be tested extensively by establishing WebRTC data and media connections between different web browsers running on different devices and operating systems. In his session at WebRTC Summit at @ThingsExpo, Dr. Alex Gouaillard, CEO and Founder of CoSMo Software, presented ...
In his session at 21st Cloud Expo, James Henry, Co-CEO/CTO of Calgary Scientific Inc., introduced you to the challenges, solutions and benefits of training AI systems to solve visual problems with an emphasis on improving AIs with continuous training in the field. He explored applications in several industries and discussed technologies that allow the deployment of advanced visualization solutions to the cloud.
Gemini is Yahoo’s native and search advertising platform. To ensure the quality of a complex distributed system that spans multiple products and components and across various desktop websites and mobile app and web experiences – both Yahoo owned and operated and third-party syndication (supply), with complex interaction with more than a billion users and numerous advertisers globally (demand) – it becomes imperative to automate a set of end-to-end tests 24x7 to detect bugs and regression. In th...
"Space Monkey by Vivent Smart Home is a product that is a distributed cloud-based edge storage network. Vivent Smart Home, our parent company, is a smart home provider that places a lot of hard drives across homes in North America," explained JT Olds, Director of Engineering, and Brandon Crowfeather, Product Manager, at Vivint Smart Home, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
"NetApp is known as a data management leader but we do a lot more than just data management on-prem with the data centers of our customers. We're also big in the hybrid cloud," explained Wes Talbert, Principal Architect at NetApp, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
"We work around really protecting the confidentiality of information, and by doing so we've developed implementations of encryption through a patented process that is known as superencipherment," explained Richard Blech, CEO of Secure Channels Inc., in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
High-velocity engineering teams are applying not only continuous delivery processes, but also lessons in experimentation from established leaders like Amazon, Netflix, and Facebook. These companies have made experimentation a foundation for their release processes, allowing them to try out major feature releases and redesigns within smaller groups before making them broadly available. In his session at 21st Cloud Expo, Brian Lucas, Senior Staff Engineer at Optimizely, discussed how by using ne...
Agile has finally jumped the technology shark, expanding outside the software world. Enterprises are now increasingly adopting Agile practices across their organizations in order to successfully navigate the disruptive waters that threaten to drown them. In our quest for establishing change as a core competency in our organizations, this business-centric notion of Agile is an essential component of Agile Digital Transformation. In the years since the publication of the Agile Manifesto, the conn...
While some developers care passionately about how data centers and clouds are architected, for most, it is only the end result that matters. To the majority of companies, technology exists to solve a business problem, and only delivers value when it is solving that problem. 2017 brings the mainstream adoption of containers for production workloads. In his session at 21st Cloud Expo, Ben McCormack, VP of Operations at Evernote, discussed how data centers of the future will be managed, how the p...
"Cloud Academy is an enterprise training platform for the cloud, specifically public clouds. We offer guided learning experiences on AWS, Azure, Google Cloud and all the surrounding methodologies and technologies that you need to know and your teams need to know in order to leverage the full benefits of the cloud," explained Alex Brower, VP of Marketing at Cloud Academy, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clar...
"MobiDev is a software development company and we do complex, custom software development for everybody from entrepreneurs to large enterprises," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5–7, 2018, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buye...
"There's plenty of bandwidth out there but it's never in the right place. So what Cedexis does is uses data to work out the best pathways to get data from the origin to the person who wants to get it," explained Simon Jones, Evangelist and Head of Marketing at Cedexis, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
"Codigm is based on the cloud and we are here to explore marketing opportunities in America. Our mission is to make an ecosystem of the SW environment that anyone can understand, learn, teach, and develop the SW on the cloud," explained Sung Tae Ryu, CEO of Codigm, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
"We're developing a software that is based on the cloud environment and we are providing those services to corporations and the general public," explained Seungmin Kim, CEO/CTO of SM Systems Inc., in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.