Welcome!

Machine Learning Authors: Pat Romanski, Elizabeth White, Liz McMillan, Rajeev Kozhikkattuthodi, Yeshim Deniz

Related Topics: Java IoT, Microservices Expo, PowerBuilder, Microsoft Cloud, Machine Learning , SDN Journal

Java IoT: Article

Testers Are from Mars, Developers Are from Venus

Tips and tricks to improve your relationship with development

Developing with Performance Testing in Mind
A tester friend of mine recently came to me with a complaint that I think is fairly common in the testing community. He said, "Every time there is a new release of the software for us to test, we have to rework our testing scripts." I've heard this complaint throughout my career, not only in performance testing but in functional testing with automation tools as well.

This state of affairs arises from three fairly straightforward observations:

  1. Change is inevitable. Everything changes, and in no industry is this more apparent than software development. It makes no sense for testers to ask developers to stop changing the code, but it does make sense to encourage wise changes.
  2. Developers and testers don't always communicate well. The proverbial wall between developers and testers is still quite formidable. When developers throw a new version over the wall to be tested, too often they've given little thought to how it will be tested.
  3. All testing tools are not created equal. Some make it easier to identify and handle changes than others. If your testing tool is designed to handle change well, then your entire team is better positioned to embrace change rather than fear it.

Thinking Like a Tester
Most development organizations make a real effort to improve communication between developers and testers, but it's not always enough. Beyond encouraging developers to talk with testers, I ask them to take it a step further and think like testers.

I find that it's a good idea for developers to sit through some of the training that the test engineers complete. In my experience, the developers who do are more careful and avoid making arbitrary changes with little or no justification. They don't, for example, change the name of a field in a form simply because they don't agree with the name the initial developer gave it. When developers are aware of the kinds of changes that make a tester's job harder and what kinds of changes make it easier, then from an organizational standpoint the entire process is more productive.

An Analogy from the Early Days of Functional Testing
Some of the earliest automated functional testing tools for GUIs would simply record the location of the mouse pointer on the screen during tests, and then play back those mouse clicks to execute the test script. If a developer moved the location of a button on the screen, the script would break. Other tools would record the label on the button, so the button could be moved around the UI without breaking the script but changing the button text from "Submit" to "OK" would break the script. More advanced tools used the button's ID to identify it in the script so that the developer could change both the position and the label of the button without making the tester's job more difficult.

One key lesson here is that the choice of testing tool makes a big difference in the productivity of the testing team when the software under test changes, even in relatively trivial ways.

The other key lesson is that developer awareness of testing tools and procedures goes a long way in facilitating a smooth testing operation. I saw this firsthand during a training session I gave years back. While describing how button label changes affected testing, a developer who happened to be sitting in on the training sat upright when he finally understood why his colleagues in testing were so frustrated by many of his changes. He never knew why they objected so much to his changing a button label from "Clear" to "Reset". Going forward, that knowledge didn't stop the developer from making necessary changes. It did, however, make him pause when he made such changes to consider whether they were really necessary.

Performance Testing Tools That Make It Easy to Handle Change
In performance testing, we are not concerned with the location of buttons, but we're not immune to seemingly trivial changes.

For example, when a web form is submitted to the server, the form fields will be a series of name-value pairs. Changing the name of a form field, adding a field, or deleting a field can cause problems during performance testing. With a less capable testing tool, these problems can be hard to identify and diagnose, especially if there is poor communication between developers and testers.

File difference viewers (diff viewers) that enable the tester to compare multiple recordings against each other are particularly helpful in pinpointing the changed fields. When it's time to modify the script, an effective tool will enable you to add, delete, and update fields without programming. Just right-click and choose add, or simply drag-and-drop to update your load testing script.

Form fields are relatively easy to handle for load testers. Parameters that are session specific are more difficult. (These parameters change from session to session but stay the same for the duration of each user session). By default, the hard-coded session values are captured by a load testing tool in each script, and a test engineer needs to parameterize them to make the script usable for load testing. Double-clicking on a hard-coded value to make it a variable is easier than diving into the script code. Here again, tools that help automate the process can reduce test creation time from many hours to a few minutes.

When a new script is needed or maintenance is required on an existing script, tools that are easier to use can make the task orders of magnitude faster.

Overcoming the Fear of Change
I know of development teams that gradually became more and more afraid to change their software because of the difficulties that the changes introduced in testing and elsewhere in the process. Needless to say, this had a negative effect on their ability to deliver new features and fixes. A root of the problem, it turned out, was the testing tool that they were using, which made changes arduous and error-prone. Once they switched to a modern tool, the required script changes were easier to make. Performance testing times shrank from a week to less than a day and development was once again free to make long-needed changes. Agile development shops in particular depend on this ability to rapidly implement changes in testing scripts, and get the tests going in minutes or hours instead of days and weeks.

If your organization is starting to fear change, encourage your developers to think like testers and encourage your testers to use tools that make inevitable change easier to handle.

More Stories By Steve Weisfeldt

Steve Weisfeldt is a Senior Performance Engineer at Neotys, a provider of load testing software for Web applications. Previously, he has worked as the President of Engine 1 Consulting, a services firm specializing in all facets of test automation. Prior to his involvement at Engine 1 Consulting, he was a Senior Systems Engineer at Aternity. Prior to that, Steve spent seven years at automated testing vendor Segue Software (acquired by Borland). While spending most of his time at Segue delivering professional services and training, he was also involved in pre-sales and product marketing efforts.

Being in the load and performance testing space since 1999, Steve has been involved in load and performance testing projects of all sizes, in industries that span the retail, financial services, insurance and manufacturing sectors. His expertise lies in enabling organizations to optimize their ability to develop, test and launch high-quality applications efficiently, on-time and on-budget. Steve graduated from the University of Massachusetts-Lowell with a BS in Electrical Engineering and an MS in Computer Engineering.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@CloudExpo Stories
In 2014, Amazon announced a new form of compute called Lambda. We didn't know it at the time, but this represented a fundamental shift in what we expect from cloud computing. Now, all of the major cloud computing vendors want to take part in this disruptive technology. In his session at 20th Cloud Expo, Doug Vanderweide, an instructor at Linux Academy, discussed why major players like AWS, Microsoft Azure, IBM Bluemix, and Google Cloud Platform are all trying to sidestep VMs and containers wit...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
No hype cycles or predictions of zillions of things here. IoT is big. You get it. You know your business and have great ideas for a business transformation strategy. What comes next? Time to make it happen. In his session at @ThingsExpo, Jay Mason, Associate Partner at M&S Consulting, presented a step-by-step plan to develop your technology implementation strategy. He discussed the evaluation of communication standards and IoT messaging protocols, data analytics considerations, edge-to-cloud tec...
New competitors, disruptive technologies, and growing expectations are pushing every business to both adopt and deliver new digital services. This ‘Digital Transformation’ demands rapid delivery and continuous iteration of new competitive services via multiple channels, which in turn demands new service delivery techniques – including DevOps. In this power panel at @DevOpsSummit 20th Cloud Expo, moderated by DevOps Conference Co-Chair Andi Mann, panelists examined how DevOps helps to meet the de...
When growing capacity and power in the data center, the architectural trade-offs between server scale-up vs. scale-out continue to be debated. Both approaches are valid: scale-out adds multiple, smaller servers running in a distributed computing model, while scale-up adds fewer, more powerful servers that are capable of running larger workloads. It’s worth noting that there are additional, unique advantages that scale-up architectures offer. One big advantage is large memory and compute capacity...
Cloud applications are seeing a deluge of requests to support the exploding advanced analytics market. “Open analytics” is the emerging strategy to deliver that data through an open data access layer, in the cloud, to be directly consumed by external analytics tools and popular programming languages. An increasing number of data engineers and data scientists use a variety of platforms and advanced analytics languages such as SAS, R, Python and Java, as well as frameworks such as Hadoop and Spark...
The Internet giants are fully embracing AI. All the services they offer to their customers are aimed at drawing a map of the world with the data they get. The AIs from these companies are used to build disruptive approaches that cannot be used by established enterprises, which are threatened by these disruptions. However, most leaders underestimate the effect this will have on their businesses. In his session at 21st Cloud Expo, Rene Buest, Director Market Research & Technology Evangelism at Ara...
Automation is enabling enterprises to design, deploy, and manage more complex, hybrid cloud environments. Yet the people who manage these environments must be trained in and understanding these environments better than ever before. A new era of analytics and cognitive computing is adding intelligence, but also more complexity, to these cloud environments. How smart is your cloud? How smart should it be? In this power panel at 20th Cloud Expo, moderated by Conference Chair Roger Strukhoff, paneli...
"We are a monitoring company. We work with Salesforce, BBC, and quite a few other big logos. We basically provide monitoring for them, structure for their cloud services and we fit into the DevOps world" explained David Gildeh, Co-founder and CEO of Outlyer, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"When we talk about cloud without compromise what we're talking about is that when people think about 'I need the flexibility of the cloud' - it's the ability to create applications and run them in a cloud environment that's far more flexible,” explained Matthew Finnie, CTO of Interoute, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Join us at Cloud Expo June 6-8 to find out how to securely connect your cloud app to any cloud or on-premises data source – without complex firewall changes. More users are demanding access to on-premises data from their cloud applications. It’s no longer a “nice-to-have” but an important differentiator that drives competitive advantages. It’s the new “must have” in the hybrid era. Users want capabilities that give them a unified view of the data to get closer to customers and grow business. The...
Cloud promises the agility required by today’s digital businesses. As organizations adopt cloud based infrastructures and services, their IT resources become increasingly dynamic and hybrid in nature. Managing these require modern IT operations and tools. In his session at 20th Cloud Expo, Raj Sundaram, Senior Principal Product Manager at CA Technologies, will discuss how to modernize your IT operations in order to proactively manage your hybrid cloud and IT environments. He will be sharing bes...
"Loom is applying artificial intelligence and machine learning into the entire log analysis process, from start to finish and at the end you will get a human touch,” explained Sabo Taylor Diab, Vice President, Marketing at Loom Systems, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
The current age of digital transformation means that IT organizations must adapt their toolset to cover all digital experiences, beyond just the end users’. Today’s businesses can no longer focus solely on the digital interactions they manage with employees or customers; they must now contend with non-traditional factors. Whether it's the power of brand to make or break a company, the need to monitor across all locations 24/7, or the ability to proactively resolve issues, companies must adapt to...
A look across the tech landscape at the disruptive technologies that are increasing in prominence and speculate as to which will be most impactful for communications – namely, AI and Cloud Computing. In his session at 20th Cloud Expo, Curtis Peterson, VP of Operations at RingCentral, highlighted the current challenges of these transformative technologies and shared strategies for preparing your organization for these changes. This “view from the top” outlined the latest trends and developments i...
@DevOpsSummit at Cloud Expo taking place Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center, Santa Clara, CA, is co-located with the 21st International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is ...
Artificial intelligence, machine learning, neural networks. We’re in the midst of a wave of excitement around AI such as hasn’t been seen for a few decades. But those previous periods of inflated expectations led to troughs of disappointment. Will this time be different? Most likely. Applications of AI such as predictive analytics are already decreasing costs and improving reliability of industrial machinery. Furthermore, the funding and research going into AI now comes from a wide range of com...
For organizations that have amassed large sums of software complexity, taking a microservices approach is the first step toward DevOps and continuous improvement / development. Integrating system-level analysis with microservices makes it easier to change and add functionality to applications at any time without the increase of risk. Before you start big transformation projects or a cloud migration, make sure these changes won’t take down your entire organization.
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devic...
SYS-CON Events announced today that MobiDev, a client-oriented software development company, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software company that develops and delivers turn-key mobile apps, websites, web services, and complex software systems for startups and enterprises. Since 2009 it has grown from a small group of passionate engineers and business...