|By Shelly Palmer||
|January 17, 2013 11:30 AM EST||
We have a saying here at ‘wichcraft: Make people happy while being proud of what you do.
We’re in the retail food business. Our job is to feed our customers, and our customers are at the core of everything we do. As Director of Technology for a sandwich company spanning 15 locations and three states, it can be easy to forget this simple fact. It’s all too easy to get caught up in the daily grind of maintaining servers and networks just so we can keep our business humming along.
When we made the jump to Office 365 earlier this year, we were able to take our existing on-premise servers and move them to the cloud. As a result, we eliminated layers of complexity, and I no longer needed to spend valuable time and resources administering legacy systems. This has allowed me to shift my focus toward new and exciting ways to better serve our guests, like launching a new loyalty platform and implementing tools to help us engage customers through social media.
In addition to being easy to manage, Office 365 is much more reliable than a traditional on-premise server environment. This was really put to the test when Hurricane Sandy struck New York City in late October.
Our corporate offices are in downtown Manhattan. After Sandy, these facilities were without power for several days. Prior to migrating to Office 365, our data center would have been under water, and our business would have ground to a halt. Not only would our corporate team members have been unable to do their jobs, but our stores would not have had access to the tools and systems necessary to process payroll, fulfill catering orders, and perform other tasks critical to our operations.
Instead, we unplugged our laptops, set up shop in one of our stores in Midtown Manhattan, plugged in, and picked up right where we left off. We created a temporary base camp where we used Office 365 to organize our recovery efforts, keeping an open line of communication with our more than 400 employees. With the public transportation system crippled, we began orchestrating the huge feat of getting our employees safely to work and keeping our doors open for our customers.
In the end, Office 365 helped us resume business as usual far more quickly than other restaurants and, most importantly, rallied our team in order to provide some much-needed relief and refreshment for our fellow New Yorkers.
Today air travel is a minefield of delays, hassles and customer disappointment. Airlines struggle to revitalize the experience. GE and M2Mi will demonstrate practical examples of how IoT solutions are helping airlines bring back personalization, reduce trip time and improve reliability. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Dr. Sarah Cooper, M2Mi's VP Business Development and Engineering, will explore the IoT cloud-based platform technologies driv...
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Oct. 9, 2015 09:30 AM EDT Reads: 251
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Oct. 9, 2015 09:00 AM EDT Reads: 291
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Oct. 9, 2015 09:00 AM EDT Reads: 577
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Oct. 9, 2015 09:00 AM EDT Reads: 359
Containers have changed the mind of IT in DevOps. They enable developers to work with dev, test, stage and production environments identically. Containers provide the right abstraction for microservices and many cloud platforms have integrated them into deployment pipelines. DevOps and Containers together help companies to achieve their business goals faster and more effectively.
Oct. 9, 2015 08:15 AM EDT Reads: 134
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Oct. 9, 2015 08:00 AM EDT Reads: 220
The web app is agile. The REST API is agile. The testing and planning are agile. But alas, data infrastructures certainly are not. Once an application matures, changing the shape or indexing scheme of data often forces at best a top down planning exercise and at worst includes schema changes that force downtime. The time has come for a new approach that fundamentally advances the agility of distributed data infrastructures. Come learn about a new solution to the problems faced by software organ...
Oct. 9, 2015 08:00 AM EDT Reads: 882
The buzz continues for cloud, data analytics and the Internet of Things (IoT) and their collective impact across all industries. But a new conversation is emerging - how do companies use industry disruption and technology enablers to lead in markets undergoing change, uncertainty and ambiguity? Organizations of all sizes need to evolve and transform, often under massive pressure, as industry lines blur and merge and traditional business models are assaulted and turned upside down. In this new da...
Oct. 9, 2015 08:00 AM EDT Reads: 286
Achim Weiss is Chief Executive Officer and co-founder of ProfitBricks. In 1995, he broke off his studies to co-found the web hosting company "Schlund+Partner." The company "Schlund+Partner" later became the 1&1 web hosting product line. From 1995 to 2008, he was the technical director for several important projects: the largest web hosting platform in the world, the second largest DSL platform, a video on-demand delivery network, the largest eMail backend in Europe, and a universal billing syste...
Oct. 9, 2015 07:45 AM EDT Reads: 145
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Oct. 9, 2015 07:00 AM EDT Reads: 5,881
WebRTC converts the entire network into a ubiquitous communications cloud thereby connecting anytime, anywhere through any point. In his session at WebRTC Summit,, Mark Castleman, EIR at Bell Labs and Head of Future X Labs, will discuss how the transformational nature of communications is achieved through the democratizing force of WebRTC. WebRTC is doing for voice what HTML did for web content.
Oct. 9, 2015 06:00 AM EDT Reads: 1,414
The IoT is upon us, but today’s databases, built on 30-year-old math, require multiple platforms to create a single solution. Data demands of the IoT require Big Data systems that can handle ingest, transactions and analytics concurrently adapting to varied situations as they occur, with speed at scale. In his session at @ThingsExpo, Chad Jones, chief strategy officer at Deep Information Sciences, will look differently at IoT data so enterprises can fully leverage their IoT potential. He’ll sha...
Oct. 9, 2015 05:15 AM EDT Reads: 519
In today's digital world, change is the one constant. Disruptive innovations like cloud, mobility, social media, and the Internet of Things have reshaped the market and set new standards in customer expectations. To remain competitive, businesses must tap the potential of emerging technologies and markets through the rapid release of new products and services. However, the rigid and siloed structures of traditional IT platforms and processes are slowing them down – resulting in lengthy delivery ...
Oct. 9, 2015 05:00 AM EDT Reads: 1,011
The modern software development landscape consists of best practices and tools that allow teams to deliver software in a near-continuous manner. By adopting a culture of automation, measurement and sharing, the time to ship code has been greatly reduced, allowing for shorter release cycles and quicker feedback from customers and users. Still, with all of these tools and methods, how can teams stay on top of what is taking place across their infrastructure and codebase? Hopping between services a...
Oct. 9, 2015 05:00 AM EDT Reads: 497
As a CIO, are your direct reports IT managers or are they IT leaders? The hard truth is that many IT managers have risen through the ranks based on their technical skills, not their leadership ability. Many are unable to effectively engage and inspire, creating forward momentum in the direction of desired change. Renowned for its approach to leadership and emphasis on their people, organizations increasingly look to our military for insight into these challenges.
Oct. 9, 2015 04:45 AM EDT Reads: 116
Containers are changing the security landscape for software development and deployment. As with any security solutions, security approaches that work for developers, operations personnel and security professionals is a requirement. In his session at @DevOpsSummit, Kevin Gilpin, CTO and Co-Founder of Conjur, will discuss various security considerations for container-based infrastructure and related DevOps workflows.
Oct. 9, 2015 04:00 AM EDT Reads: 238
DevOps and Continuous Delivery software provider XebiaLabs has announced it has been selected to join the Amazon Web Services (AWS) DevOps Competency partner program. The program is designed to highlight software vendors like XebiaLabs who have demonstrated technical expertise and proven customer success in DevOps and specialized solution areas like Continuous Delivery. DevOps Competency Partners provide solutions to, or have deep experience working with AWS users and other businesses to help t...
Oct. 9, 2015 04:00 AM EDT Reads: 221
Nowadays, a large number of sensors and devices are connected to the network. Leading-edge IoT technologies integrate various types of sensor data to create a new value for several business decision scenarios. The transparent cloud is a model of a new IoT emergence service platform. Many service providers store and access various types of sensor data in order to create and find out new business values by integrating such data.
Oct. 9, 2015 04:00 AM EDT Reads: 570