|By Business Wire||
|January 16, 2013 08:32 AM EST||
Polycom, Inc. (Nasdaq: PLCM), the global leader in open standards-based unified communications and collaboration (UC&C), today announced that UK-based global technology firm Smiths Group PLC is using Polycom® RealPresence® video solutions in combination with Microsoft® Lync™ Server 2010 to unify video, voice, and data communications across 400 locations in over 50 countries, as well as for all of its mobile employees, improving engagement, teamwork, and collaboration for the entire company.
Bringing Global and Mobile Employees Together Face-to-Face
Smiths Group has five divisions creating products, technologies, and services for the threat & contraband detection, medical devices, energy, and communications markets worldwide. The group currently employs over 23,000 people across more than 50 countries to serve diverse customers in a range of industries, including transport, military, petrochemical, healthcare, telecommunications, and equipment manufacturing.
With employees dispersed over so many different business groups and locations, Smiths faced challenges in communication and project collaboration; in the speed of decision making; and in mounting travel costs. Working with Polycom partner Insight, Smiths implemented Polycom® RealPresence® Room video solutions (including the Polycom® HDX® 8000 solution) and Polycom’s executive desktop solution (Polycom® HDX® 4500 system) in fixed locations, and Polycom® RealPresence® Mobile 2.0 software for employees on the move. All RealPresence video solutions are powered by the Polycom® RealPresence® Platform – the most interoperable and comprehensive UC&C software infrastructure for universal video collaboration.
Polycom and Microsoft Lync Delivering a Unified Communications & Collaboration Platform
Smiths is currently expanding the use of Polycom’s RealPresence Platform software infrastructure by connecting it with Microsoft Lync desktop clients. “Interoperability was an absolute necessity for us to achieve our long-term plans for enterprise-wide unified communications and collaboration. One of the main drivers behind our decision to purchase Polycom RealPresence video collaboration solutions was their interoperability with Microsoft Lync,” said Simon Quintin, Director, Workplace Services, Smiths Group PLC.
Smiths' ultimate vision is to deliver more agile, cost-effective services to all customers around the world. And for Smiths this means standardizing on core enterprise solutions, especially for communications and collaboration, to ensure that its diverse and globally dispersed staff and customers can most efficiently and productively work together. Smiths are rolling out Microsoft Lync across the entire company with a target completion date of mid-2013. The fact that RealPresence video solutions seamlessly connect with Microsoft Lync was a major selling point for Smiths. The goal is to "drive a different way of working" with more engagement, better communication, less travel, and faster reactions enabled by Microsoft and Polycom. Polycom offers a broad and rich portfolio of video and voice solutions designed to connect with Microsoft Lync to create a seamless UC&C experience across the enterprise: Polycom offers a wide variety of solutions, including a custom-built video room, multi-purpose phones, and numerous video environments.
Together, Polycom and Microsoft truly unify communications across work environments – on the go, home and work offices, conference rooms, and immersive theaters, as well as industry-specific applications such as healthcare, education, manufacturing, media, government, and retail. With the combination of Lync and RealPresence, staff can launch video collaboration sessions easily and intuitively from within familiar interfaces and normal workflows, simply clicking a name on their Lync contact list to securely collaborate face-to-face via Polycom video on their desktop or in a conference room-based system.
Polycom video collaboration is now seen as one of the primary communications mechanisms within Smiths and is used 24/7 for internal meetings, regular board meetings, project and product reviews, HR interviews, and training, enabling the various business units to work better and more productively. Manufacturing, product development, and management use video to increase engagement in the product development process with other groups, partners, suppliers, and distributors, to accelerate time-to-market and control costs, while also improving quality.
“Polycom video conferencing has significantly changed our way of working, enabling the company to break down some of the barriers to communicating across a distributed work force whilst reducing travelling costs, improving employee collaboration and increasing efficiencies across business units,” said Simon Quintin, Director, Workplace Services, Smiths Group PLC. “The ability to cooperate and collaborate securely with someone instantly has opened the lines of communication. Straight audio is useful, but that ability to actually see someone directly makes the whole communication mechanism more personal as you build rapport quicker to get things done faster.”
As adoption of Polycom video collaboration solutions has spread across the company, mobile access has become increasingly important. The Group is currently running a pilot using Polycom® RealPresence® Mobile 2.0 software for about 250 mobile staff using tablets and smartphones to extend video collaboration beyond the office to virtually anywhere. The Group plans to extend RealPresence Mobile software to more of its mobile workforce in the coming months.
Due to the demanding nature of their business and the frequency with which video is used, a key requirement and benefit of the solution was the comprehensive product support provided by Polycom. Smiths Group deployed Polycom® Elite Service, which provides direct access to an assigned Elite Service manager and engineer, as well as 24/7 telephone technical support.
About Smiths Group
Smiths is a global technology company listed on the London Stock Exchange (SMIN) and operates a sponsored level one ADR programme (SMGZY). A world leader in the practical application of technologies, Smiths Group delivers products and services for the threat & contraband detection, medical devices, energy and communications markets worldwide. Our products and services make the world safer, healthier and more productive. Smiths Group employs more than 23,000 people in over 50 countries. For more information visit: www.smiths.com.
Polycom is the global leader in open standards-based unified communications and collaboration (UC&C) solutions for voice and video collaboration, trusted by more than 415,000 customers around the world. Polycom solutions are powered by the Polycom® RealPresence® Platform, comprehensive software infrastructure and rich APIs that interoperate with the broadest set of communication, business, mobile and cloud applications and devices to deliver secure face-to-face video collaboration in any environment. Polycom and its ecosystem of over 7,000 partners provide truly unified communications solutions that deliver the best user experience, highest multi-vendor interoperability, and lowest TCO. Visit www.polycom.co.uk or connect with us on Twitter, Facebook, and LinkedIn to learn how we’re pushing the greatness of human collaboration forward.
© 2013 Polycom, Inc. All rights reserved. POLYCOM®, the Polycom logo, and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners.
Adding public cloud resources to an existing application can be a daunting process. The tools that you currently use to manage the software and hardware outside the cloud aren’t always the best tools to efficiently grow into the cloud. All of the major configuration management tools have cloud orchestration plugins that can be leveraged, but there are also cloud-native tools that can dramatically improve the efficiency of managing your application lifecycle. In his session at 18th Cloud Expo, ...
Jan. 23, 2017 03:00 AM EST Reads: 6,168
With the proliferation of both SQL and NoSQL databases, organizations can now target specific fit-for-purpose database tools for their different application needs regarding scalability, ease of use, ACID support, etc. Platform as a Service offerings make this even easier now, enabling developers to roll out their own database infrastructure in minutes with minimal management overhead. However, this same amount of flexibility also comes with the challenges of picking the right tool, on the right ...
Jan. 23, 2017 02:45 AM EST Reads: 5,415
Data is an unusual currency; it is not restricted by the same transactional limitations as money or people. In fact, the more that you leverage your data across multiple business use cases, the more valuable it becomes to the organization. And the same can be said about the organization’s analytics. In his session at 19th Cloud Expo, Bill Schmarzo, CTO for the Big Data Practice at Dell EMC, introduced a methodology for capturing, enriching and sharing data (and analytics) across the organization...
Jan. 23, 2017 02:30 AM EST Reads: 3,371
"Tintri was started in 2008 with the express purpose of building a storage appliance that is ideal for virtualized environments. We support a lot of different hypervisor platforms from VMware to OpenStack to Hyper-V," explained Dan Florea, Director of Product Management at Tintri, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jan. 23, 2017 02:30 AM EST Reads: 4,997
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at 20th Cloud Expo, Ed Featherston, director/senior enterprise architect at Collaborative Consulting, will discuss the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
Jan. 23, 2017 01:45 AM EST Reads: 2,756
The speed of software changes in growing and large scale rapid-paced DevOps environments presents a challenge for continuous testing. Many organizations struggle to get this right. Practices that work for small scale continuous testing may not be sufficient as the requirements grow. In his session at DevOps Summit, Marc Hornbeek, Sr. Solutions Architect of DevOps continuous test solutions at Spirent Communications, explained the best practices of continuous testing at high scale, which is rele...
Jan. 23, 2017 12:45 AM EST Reads: 4,648
Containers have changed the mind of IT in DevOps. They enable developers to work with dev, test, stage and production environments identically. Containers provide the right abstraction for microservices and many cloud platforms have integrated them into deployment pipelines. DevOps and Containers together help companies to achieve their business goals faster and more effectively. In his session at DevOps Summit, Ruslan Synytsky, CEO and Co-founder of Jelastic, reviewed the current landscape of D...
Jan. 23, 2017 12:15 AM EST Reads: 5,145
Why do your mobile transformations need to happen today? Mobile is the strategy that enterprise transformation centers on to drive customer engagement. In his general session at @ThingsExpo, Roger Woods, Director, Mobile Product & Strategy – Adobe Marketing Cloud, covered key IoT and mobile trends that are forcing mobile transformation, key components of a solid mobile strategy and explored how brands are effectively driving mobile change throughout the enterprise.
Jan. 23, 2017 12:00 AM EST Reads: 5,882
Due of the rise of Hadoop, many enterprises are now deploying their first small clusters of 10 to 20 servers. At this small scale, the complexity of operating the cluster looks and feels like general data center servers. It is not until the clusters scale, as they inevitably do, when the pain caused by the exponential complexity becomes apparent. We've seen this problem occur time and time again. In his session at Big Data Expo, Greg Bruno, Vice President of Engineering and co-founder of StackIQ...
Jan. 22, 2017 11:45 PM EST Reads: 7,922
One of the hottest areas in cloud right now is DRaaS and related offerings. In his session at 16th Cloud Expo, Dale Levesque, Disaster Recovery Product Manager with Windstream's Cloud and Data Center Marketing team, will discuss the benefits of the cloud model, which far outweigh the traditional approach, and how enterprises need to ensure that their needs are properly being met.
Jan. 22, 2017 11:00 PM EST Reads: 4,565
IoT is at the core or many Digital Transformation initiatives with the goal of re-inventing a company's business model. We all agree that collecting relevant IoT data will result in massive amounts of data needing to be stored. However, with the rapid development of IoT devices and ongoing business model transformation, we are not able to predict the volume and growth of IoT data. And with the lack of IoT history, traditional methods of IT and infrastructure planning based on the past do not app...
Jan. 22, 2017 11:00 PM EST Reads: 1,029
Up until last year, enterprises that were looking into cloud services usually undertook a long-term pilot with one of the large cloud providers, running test and dev workloads in the cloud. With cloud’s transition to mainstream adoption in 2015, and with enterprises migrating more and more workloads into the cloud and in between public and private environments, the single-provider approach must be revisited. In his session at 18th Cloud Expo, Yoav Mor, multi-cloud solution evangelist at Cloudy...
Jan. 22, 2017 08:30 PM EST Reads: 4,698
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
Jan. 22, 2017 07:45 PM EST Reads: 3,869
The proper isolation of resources is essential for multi-tenant environments. The traditional approach to isolate resources is, however, rather heavyweight. In his session at 18th Cloud Expo, Igor Drobiazko, co-founder of elastic.io, drew upon his own experience with operating a Docker container-based infrastructure on a large scale and present a lightweight solution for resource isolation using microservices. He also discussed the implementation of microservices in data and application integrat...
Jan. 22, 2017 07:15 PM EST Reads: 3,653
In his General Session at DevOps Summit, Asaf Yigal, Co-Founder & VP of Product at Logz.io, will explore the value of Kibana 4 for log analysis and will give a real live, hands-on tutorial on how to set up Kibana 4 and get the most out of Apache log files. He will examine three use cases: IT operations, business intelligence, and security and compliance. This is a hands-on session that will require participants to bring their own laptops, and we will provide the rest.
Jan. 22, 2017 06:30 PM EST Reads: 5,029
In his session at 18th Cloud Expo, Sagi Brody, Chief Technology Officer at Webair Internet Development Inc., and Logan Best, Infrastructure & Network Engineer at Webair, focused on real world deployments of DDoS mitigation strategies in every layer of the network. He gave an overview of methods to prevent these attacks and best practices on how to provide protection in complex cloud platforms. He also outlined what we have found in our experience managing and running thousands of Linux and Unix ...
Jan. 22, 2017 04:15 PM EST Reads: 4,533
Internet of @ThingsExpo, taking place June 6-8, 2017 at the Javits Center in New York City, New York, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @ThingsExpo New York Call for Papers is now open.
Jan. 22, 2017 02:30 PM EST Reads: 3,762
SYS-CON Events announced today that Dataloop.IO, an innovator in cloud IT-monitoring whose products help organizations save time and money, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Dataloop.IO is an emerging software company on the cutting edge of major IT-infrastructure trends including cloud computing and microservices. The company, founded in the UK but now based in San Fran...
Jan. 22, 2017 02:30 PM EST Reads: 2,641
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
Jan. 22, 2017 02:00 PM EST Reads: 5,834
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
Jan. 22, 2017 02:00 PM EST Reads: 5,299