Welcome!

Machine Learning Authors: Carmen Gonzalez, Liz McMillan, PagerDuty Blog, William Schmarzo, Cloud Best Practices Network

Related Topics: Microservices Expo, Java IoT, Industrial IoT, Microsoft Cloud, Machine Learning , CRM

Microservices Expo: Article

Will IT Operations Analytics Platforms Replace APM Suites?

Behavior Learning Technology Moves to the Forefront

Gartner recently published an important report titled "Will IT Operations Analytics Platforms Replace APM Suites?"* The report is based on Gartner client Inquiries about enterprise performance and availability strategies and these enterprises report a near-universal commitment to the idea that monitoring, performance and availability should be application-centric. At the same time the report suggests the rate at which investments in new on-premises Application Performance Monitoring (APM) technology appears to be slowing down. It attributes this to observations that enterprises have perhaps prematurely come to believe that IT operations analytics (ITOA) platforms can be deployed as a substitute for traditional APM suites. It concludes that IT operations analytics platforms are not a substitute for traditional five-dimensional APM portfolios, but the importance of analytics to APM will continue to grow over the next five years. It features a strategic planning assumption forecasting that by 2015, 60% of Global 2000 enterprises will consider ITOA a higher priority than APM, up from 20% in 2012.

At about the time of this report, a discussion on the APM Strategies LinkedIn group surfaced about the role of advanced analytics and behavior learning technologies as a priority in the Gartner APM model. So much of my thoughts on the emergence of analytics apply to both topics, and they come from the perspective of Netuitive's customers - which include enterprises in the Telco, financial services, insurance, and e-commerce industries.

The one thing all of them have in common is that they view customized applications and IT services as a competitive differentiator - not necessarily IT infrastructure, which was where monitoring started. And these companies view certain classes of applications as being critical to the business. Often they are customer-facing, revenue impacting services like Point-of-Sales systems in retail and e-commerce, or Broker Portals and Payments Systems in the financial services industries.

Each of our customers also has found that while many APM tools have some sort of analytics, it is often really just a form or reporting for use in non-real time (like capacity planning) or for post-mortem forensics. The largest and most forward thinking organizations have sought Behavior Learning technology as the unifying IT analytics across their entire APM environment enabling them to understand the business impact of IT.

What Behavior Learning technology offers is a way to learn in real time which components of your application infrastructure can be correlated to the measurable behaviors that you care about - end user experience and business KPIs. For example, can a slow-down in web page response be correlated to lengthening SQL call queues in a database intensive application? And if so, which DB cluster or DB server in particular? Or maybe it has nothing to do with the DB cluster and it can be correlated to some "abnormal" JVM metric behavior - so the app cluster is the problem. And if there is a problem - can you correlate this to business impact - like the sales per hour metric for your Point of Sale system?

As exhibited in this video - http://resources.netuitive.com/case-study-mobile-application-provisioning-with-predictive-analytics - Behavior Learning technology as a new form of analytics typically provides application performance insight useful to really deliver proactive management - and I mean REALLY proactive. The challenge of course, is that this is all foreign technology to your DevOps teams so there has to be a buy in period - especially from Sr. Management to make this work.

So from my view of the market - which is our customers - I do see very strong indication that for "APM 2.0" or "Next Generation APM", architects and APM strategists are realizing that it's not enough to collect the data and run-time architectures in the other four dimensions of APM, and that new ways of analyzing all this data - including using Behavior Learning technology - is what is needed to get the most value out of APM for your most critical applications.

The market will either have this need for analytics served by an APM vendor who greatly (and I mean GREATLY) improves its analytics capabilities, or by an analytics specialist like Splunk and Netuitive, that complements traditional APM tools.

*"Will IT  Operations Analytics Platforms Replace APM Suites?" - Will Cappelli, 19 December 2012 - Gartner Research G00246057.

More Stories By Graham Gillen

Graham Gillen is the Vice President of Marketing at Search Technologies. He has over 15 years of experience in Enterprise software in the areas of search and analytics technologies; IT systems management; application performance management; middleware, and IT security. Prior to Netuitive, Graham held product management and marketing positions with VeriSign, webMethods, Netuitive and Cyveillance. He also authors a blog (www.blackbookninja.com) that provides lighthearted career guidance to young product management and marketing professionals. He believes life is too short to work with boring products or rude people.

@CloudExpo Stories
IoT is at the core or many Digital Transformation initiatives with the goal of re-inventing a company's business model. We all agree that collecting relevant IoT data will result in massive amounts of data needing to be stored. However, with the rapid development of IoT devices and ongoing business model transformation, we are not able to predict the volume and growth of IoT data. And with the lack of IoT history, traditional methods of IT and infrastructure planning based on the past do not app...
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus o...
"We're bringing out a new application monitoring system to the DevOps space. It manages large enterprise applications that are distributed throughout a node in many enterprises and we manage them as one collective," explained Kevin Barnes, President of eCube Systems, in this SYS-CON.tv interview at DevOps at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, discussed the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports.
In his General Session at DevOps Summit, Asaf Yigal, Co-Founder & VP of Product at Logz.io, will explore the value of Kibana 4 for log analysis and will give a real live, hands-on tutorial on how to set up Kibana 4 and get the most out of Apache log files. He will examine three use cases: IT operations, business intelligence, and security and compliance. This is a hands-on session that will require participants to bring their own laptops, and we will provide the rest.
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
@DevOpsSummit at Cloud taking place June 6-8, 2017, at Javits Center, New York City, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long developm...
A look across the tech landscape at the disruptive technologies that are increasing in prominence and speculate as to which will be most impactful for communications – namely, AI and Cloud Computing. In his session at 20th Cloud Expo, Curtis Peterson, VP of Operations at RingCentral, will highlight the current challenges of these transformative technologies and share strategies for preparing your organization for these changes. This “view from the top” will outline the latest trends and developm...
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
@DevOpsSummit taking place June 6-8, 2017 at Javits Center, New York City, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @DevOpsSummit at Cloud Expo New York Call for Papers is now open.
SYS-CON Events announced today that Dataloop.IO, an innovator in cloud IT-monitoring whose products help organizations save time and money, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Dataloop.IO is an emerging software company on the cutting edge of major IT-infrastructure trends including cloud computing and microservices. The company, founded in the UK but now based in San Fran...
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
Discover top technologies and tools all under one roof at April 24–28, 2017, at the Westin San Diego in San Diego, CA. Explore the Mobile Dev + Test and IoT Dev + Test Expo and enjoy all of these unique opportunities: The latest solutions, technologies, and tools in mobile or IoT software development and testing. Meet one-on-one with representatives from some of today's most innovative organizations
WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web communications world. The 6th WebRTC Summit continues our tradition of delivering the latest and greatest presentations within the world of WebRTC. Topics include voice calling, video chat, P2P file sharing, and use cases that have already leveraged the power and convenience of WebRTC.
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in Embedded and IoT solutions, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 7-9, 2017, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, HPC and E...
Hardware virtualization and cloud computing allowed us to increase resource utilization and increase our flexibility to respond to business demand. Docker Containers are the next quantum leap - Are they?! Databases always represented an additional set of challenges unique to running workloads requiring a maximum of I/O, network, CPU resources combined with data locality.
WebRTC sits at the intersection between VoIP and the Web. As such, it poses some interesting challenges for those developing services on top of it, but also for those who need to test and monitor these services. In his session at WebRTC Summit, Tsahi Levent-Levi, co-founder of testRTC, reviewed the various challenges posed by WebRTC when it comes to testing and monitoring and on ways to overcome them.
Internet of @ThingsExpo, taking place June 6-8, 2017 at the Javits Center in New York City, New York, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @ThingsExpo New York Call for Papers is now open.
"This week we're really focusing on scalability, asset preservation and how do you back up to the cloud and in the cloud with object storage, which is really a new way of attacking dealing with your file, your blocked data, where you put it and how you access it," stated Jeff Greenwald, Senior Director of Market Development at HGST, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.