Welcome!

AJAX & REA Authors: Aria Blog, Rajesh Lain, Sebastian Kruk, RealWire News Distribution, Harald Zeitlhofer

News Feed Item

Twitter, Facebook and LinkedIn Finally Invited Into Company Intranets

Four years after Facebook-like features began to take hold on company intranets, the world’s best intranets now embrace the real deal, inviting Facebook, Twitter, LinkedIn and other social sites right onto their intranet home pages, according to usability expert Jakob Nielsen whose user-experience research firm Nielsen Norman Group today announced the winners of its 13th annual Intranet Design Contest. This year’s winning teams and their intranets are showcased in Nielsen Norman Group’s new 372-page report “Intranet Design Annual 2013: The Year’s 10 Best Intranets.”

“Social features on Intranets used to be confined to internal sharing and were usually found only in employee directories as a way to enrich profiles and promote stronger connections among employees,” said Jakob Nielsen, principal of Nielsen Norma Group. “Today, Intranets are tapping into what’s happening outside the office walls by featuring their organization’s feeds from Twitter, Facebook and LinkedIn right on their intranet’s home page. It’s certainly an expedient way to help keep employees informed about their company’s public profile.”

This year’s report from Nielsen Norman Group offers other findings including:

Great intranets require years to create: Since its first Intranet Design Annual contest in 2001, Nielsen Norman Group has been tracking the length of time it takes to create a great intranet from inception to launch. On average, the process lasts about 3.5 years. This year, the average was 2.3 years to create the winning designs.

Mobile optimization remains stalled: For the second year in a row, Nielsen Norman Group noted that growth was paused in the mobile intranet area. Only one of this year’s winners offers a special mobile version of its intranet. Two others offer mobile intranet access to employees on their network, but neither site is optimized for mobile.

“We thought that last year’s stall in mobile optimization was surprising, so we were even more amazed to see it persist this year, especially in light of what seems to be the trend towards everything mobile,” said Nielsen Norman Group director Amy Schade. “We decided to dig a little deeper to find out what was going on and learned from our winners that data security concerns, difficultly in choosing a platform, lack of resources, and indecision about whether to implement a full feature set or an app for a particular task were the things standing in the way of their mobile efforts.”

The world's top intranets demonstrating this year’s design trends are described in detail in Nielsen Norman Group’s report entitled “Intranet Design Annual 2013: The Year’s 10 Best Intranets,” co-authored by Kara Pernice, Amy Schade, Patty Caya and Jakob Nielsen.

The 10 organizations with winning intranets are headquartered in seven countries and have an average of 18,800 employees. In alphabetical order, the 2013 world's 10 best intranets are:

  • Acorda Therapeutics, Inc., a biotechnology company (U.S.)
  • American International Group, Inc., an insurance organization that provides life insurance and retirement services to commercial, institutional, and individual customers in more than 130 countries (U.S.)
  • AT&T, a telecommunications company (U.S.)
  • Hager Group, a manufacturer in the electrical industry for residential and commercial buildings (Germany)
  • Luzerner Kantonalbank AG, one of Switzerland’s largest cantonal banks, focuses on basic banking services, mortgages, corporate financing, and wealth management advice, and offers integrated wealth advisory services in the private banking segment (Switzerland)
  • ONO, a telecommunications company (Spain)
  • Saudi Commission for Tourism and Antiquities (SCTA), a governmental agency that specializes in and is responsible for supporting and controlling tourism places and activities and antiquities that represent the history of Saudi Arabia (Saudi Arabia)
  • Swiss Mobiliar Insurance & Pensions, an insurance company (Switzerland)
  • WorkSafeBC, the Worker’s Compensation Board of British Columbia (Canada)
  • XL Group plc, an insurance and reinsurance company servicing industrial, commercial, and professional firms throughout the world (Ireland)

Nielsen Norman Group's "Intranet Design Annual 2013: The Year’s 10 Best Intranets,” is available to download for $248 from the Nielsen Norman Group website at http://www.nngroup.com/reports/intranet-design-annual/

About Nielsen Norman Group

Nielsen Norman Group (http://www.nngroup.com) in an evidence-based user experience research, training and consulting firm that advises companies on how to improve the bottom line through human-centered design of products and services. NN/g principals Jakob Nielsen, Don Norman and Bruce "Tog" Tognazzini are world-renowned user experience experts who were advocating human-centered design and usability long before it became popular to do so. Founded in 1998 and headquartered in Silicon Valley, NN/g evaluates interfaces of all kinds and guides the critical design decisions that make websites, applications, intranets and products achieve their full potential for businesses and their users. Media contact: Darcy Provo, [email protected], 415-871-1731.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@CloudExpo Stories
Performance is the intersection of power, agility, control, and choice. If you value performance, and more specifically consistent performance, you need to look beyond simple virtualized compute. Many factors need to be considered to create a truly performant environment. In their General Session at 15th Cloud Expo, Phil Jackson, Development Community Advocate at SoftLayer, and Harold Hannon, Sr. Software Architect at SoftLayer, to discuss how to take advantage of a multitude of compute option...
Come learn about what you need to consider when moving your data to the cloud. In her session at 15th Cloud Expo, Skyla Loomis, a Program Director of Cloudant Development at Cloudant, will discuss the security, performance, and operational implications of keeping your data on premise, moving it to the cloud, or taking a hybrid approach. She will use real customer examples to illustrate the tradeoffs, key decision points, and how to be successful with a cloud or hybrid cloud solution.
In today's application economy, enterprise organizations realize that it's their applications that are the heart and soul of their business. If their application users have a bad experience, their revenue and reputation are at stake. In his session at 15th Cloud Expo, Anand Akela, Senior Director of Product Marketing for Application Performance Management at CA Technologies, will discuss how a user-centric Application Performance Management solution can help inspire your users with every appli...
With the explosion of the cloud, more businesses are transitioning to a recurring revenue model to generate reliable sales, grow profits, and open new markets. This opportunity requires businesses to get to market quickly with the pricing and packaging options customers want. In addition, you will want to take advantage of the ensuing tidal wave of data to more effectively upsell, cross-sell and manage your customers. All of this is possible, but only with the right approach. At 15th Cloud Exp...
Planning scalable environments isn't terribly difficult, but it does require a change of perspective. In his session at 15th Cloud Expo, Phil Jackson, Development Community Advocate for SoftLayer, will broaden your views to think on an Internet scale by dissecting a video publishing application built with The SoftLayer Platform, Message Queuing, Object Storage, and Drupal. By examining a scalable modular application build that can handle unpredictable traffic, attendees will able to grow your de...
The cloud provides an easy onramp to building and deploying Big Data solutions. Transitioning from initial deployment to large-scale, highly performant operations may not be as easy. In his session at 15th Cloud Expo, Harold Hannon, Sr. Software Architect at SoftLayer, will discuss the benefits, weaknesses, and performance characteristics of public and bare metal cloud deployments that can help you make the right decisions.
Over the last few years the healthcare ecosystem has revolved around innovations in Electronic Health Record (HER) based systems. This evolution has helped us achieve much desired interoperability. Now the focus is shifting to other equally important aspects – scalability and performance. While applying cloud computing environments to the EHR systems, a special consideration needs to be given to the cloud enablement of Veterans Health Information Systems and Technology Architecture (VistA), i.e....
Cloud and Big Data present unique dilemmas: embracing the benefits of these new technologies while maintaining the security of your organization’s assets. When an outside party owns, controls and manages your infrastructure and computational resources, how can you be assured that sensitive data remains private and secure? How do you best protect data in mixed use cloud and big data infrastructure sets? Can you still satisfy the full range of reporting, compliance and regulatory requirements? I...
Scott Jenson leads a project called The Physical Web within the Chrome team at Google. Project members are working to take the scalability and openness of the web and use it to talk to the exponentially exploding range of smart devices. Nearly every company today working on the IoT comes up with the same basic solution: use my server and you'll be fine. But if we really believe there will be trillions of these devices, that just can't scale. We need a system that is open a scalable and by using...
Is your organization struggling to deal with skyrocketing volumes of digital assets? The amount of data is growing exponentially and organizations are having a hard time managing this growth. In his session at 15th Cloud Expo, Amar Kapadia, Senior Director of Open Cloud Strategy at Seagate, will walk through the essential considerations when developing a cloud storage strategy. In this discussion, you will understand the challenges IT is facing, why companies need to move to cloud, and how the...
If cloud computing benefits are so clear, why have so few enterprises migrated their mission-critical apps? The answer is often inertia and FUD. No one ever got fired for not moving to the cloud – not yet. In his session at 15th Cloud Expo, Michael Hoch, SVP, Cloud Advisory Service at Virtustream, will discuss the six key steps to justify and execute your MCA cloud migration.
The 16th International Cloud Expo announces that its Call for Papers is now open. 16th International Cloud Expo, to be held June 9–11, 2015, at the Javits Center in New York City brings together Cloud Computing, APM, APIs, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speak...
Most of today’s hardware manufacturers are building servers with at least one SATA Port, but not every systems engineer utilizes them. This is considered a loss in the game of maximizing potential storage space in a fixed unit. The SATADOM Series was created by Innodisk as a high-performance, small form factor boot drive with low power consumption to be plugged into the unused SATA port on your server board as an alternative to hard drive or USB boot-up. Built for 1U systems, this powerful devic...
SYS-CON Events announced today that Gridstore™, the leader in software-defined storage (SDS) purpose-built for Windows Servers and Hyper-V, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Gridstore™ is the leader in software-defined storage purpose built for virtualization that is designed to accelerate applications in virtualized environments. Using its patented Server-Side Virtual C...
SYS-CON Events announced today that Cloudian, Inc., the leading provider of hybrid cloud storage solutions, has been named “Bronze Sponsor” of SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Cloudian is a Foster City, Calif.-based software company specializing in cloud storage. Cloudian HyperStore® is an S3-compatible cloud object storage platform that enables service providers and enterprises to bui...
SYS-CON Events announced today that TechXtend (formerly Programmer’s Paradise), a leading value-added provider of server and storage virtualization, and r-evolution will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. TechXtend (formerly Programmer’s Paradise) is a leading value-added provider of software, systems and solutions for corporations, government organizations, and academic instit...
Every healthy ecosystem is diverse. This is especially true in cloud ecosystems, where portability and interoperability are more important than old enterprise models of proprietary ownership. In his session at 15th Cloud Expo, Mark Baker, Server Product Manager at Canonical/Ubuntu, will discuss how single vendors used to take the lead in creating and delivering technology, but in a cloud economy, where users want tools of their preference, when and where they need them, it makes no sense.
The consumption economy is here and so are cloud applications and solutions that offer more than subscription and flat fee models and at the same time are available on a pure consumption model, which not only reduces IT spend but also lowers infrastructure costs, and offers ease of use and availability. In their session at 15th Cloud Expo, Ermanno Bonifazi, CEO & Founder of Solgenia, and Ian Khan, Global Strategic Positioning & Brand Manager at Solgenia, will discuss this shifting dynamic with ...
The emergence of cloud computing and Big Data warrants a greater role for the PMO to successfully manage enterprise transformation driven by these powerful trends. As the adoption of cloud-based services continues to grow, a governance model is needed to orchestrate enterprise cloud implementations and harness the power of Big Data analytics. In his session at 15th Cloud Expo, Mahesh Singh, President of BigData, Inc., to discuss how the Enterprise PMO takes center stage not only in developing th...
Cloud computing started a technology revolution; now DevOps is driving that revolution forward. By enabling new approaches to service delivery, cloud and DevOps together are delivering even greater speed, agility, and efficiency. No wonder leading innovators are adopting DevOps and cloud together! In his session at DevOps Summit, Andi Mann, Vice President of Strategic Solutions at CA Technologies, will explore the synergies in these two approaches, with practical tips, techniques, research dat...