|By Business Wire||
|December 17, 2012 03:00 PM EST||
The chief player in the Australian meeting and events scene, Crown Melbourne, has enlisted the help of Passkey’s GroupMAX to augment its group business offerings. With GroupMAX in place, the hotel will leverage a wide variety of technology features to enhance its existing appeal within the meeting planner/PCO (Professional Conference Organizer) community.
Crown Melbourne is Australia’s foremost-integrated entertainment resort, attracting an estimated 18 million local, interstate and international visitors each year to its 560,000 square meter entertainment complex. The resort uses its 7,350 square meters of meeting space to accommodate groups that range in size from 10 to 2,500 people. Already a top choice for local event locations, the resort sees a clear opportunity to broaden their value proposition through its new arrangement with Passkey.
“We are quite enthusiastic to begin passing along the benefits of using GroupMAX to our PCOs and guests,” said Nicolena Oborn, director of sales at Crown Melbourne. “Not only will GroupMAX improve our own operations, it will ensure a smoother, more efficient process for PCOs and event attendees.”
Some of the benefits that the local events industry will now enjoy include:
- Unprecedented meeting planner satisfaction. Through GroupMAX’s live event dashboards, planners and PCO’s can instantly and conveniently access event related info. They also receive automated SmartAlert emails when critical event milestones occur, such as when a block reaches a certain level of pick-up. This feature helps the right people get the right information, in time to make accurate inventory, pricing and allocation choices. Additionally, a popular feature known as RegLink allows PCOs to link their preferred registration system to GroupMAX, delivering a seamless registration and booking process – and also speeding up booking pace and pick-up.
- An excellent experience for attendees. GroupMAX is designed to deliver a first-rate user experience for event attendees. When booking, they will arrive at a custom built webpage fully tailored for that specific event. Reservations can be made or modified easily via any web browser or mobile device. They can also view upgrades and travel information about the hotel or destination. Additionally, built-in social networking tools allow them to connect with fellow attendees leading up to, during and after the event.
- Increased efficiency for hotels and organizers. Planners/PCOs and hotels will enjoy more peace of mind. Not only does GroupMAX allow them to manage room lists in a secure manner, mitigating the risk associated with manual entry, but it also will make much better use of all stakeholders time.
- Maximized revenue potential for hotels and the surrounding area. GroupMAX includes upselling tools that allow for a rapid boost in incremental revenue. This begins at the time of booking, when guests can easily upgrade their room reservation, and can be utilized leading up to the event or even after it. GroupMAX’s integrated email marketing toolset can be used to push any offer to attendees, whether it is a promotion for their onsite spa or restaurant, or promotion of local events that often result in extended stays and more economic value for the city.
The opportunity for incremental revenue is particularly relevant for Crown Melbourne, as they have such an extensive variety of onsite channels in play. For a property that spans two city blocks and features a casino, countless restaurants, nightclubs, theaters and shops, there is no limit to what the property can achieve in terms of supplementary revenues.
“We’re especially proud to kick off our relationship with Crown Melbourne,” states Greg Pesik, CEO and president of Passkey. “They have quite an impressive property, and we will work with them to achieve new standards in their group business. This is a resort with absolute potential for unparalleled success with GroupMAX.”
About Crown Melbourne
Crown Melbourne is Australia’s leading integrated entertainment resort attracting approximately 18 million local, interstate and international visitors each year to its 560,000 square metre entertainment complex. The property features 1,600 guest rooms across the complex’s three hotels - Crown Towers, Crown Metropol and Crown Promenade Melbourne – in addition to the Palladium, which is Australia’s largest ballroom, a world-class convention centre, over 50 award winning restaurants and bars, international designer boutiques, 14 cinemas, two nightclubs and a live entertainment theatre. Crown Melbourne was built at a cost of $2 billion in 1997, and in the period from 1997 to 2014, a further $2 billion will have been spent to further enhance Crown Melbourne including building Promenade and The Crown Metropol Hotel, expanding the Mahogany Room and further enhancing the restaurant precinct in Crown Melbourne. Crown Melbourne is one of Victoria’s leading tourism icons. For more information, please visit our website at www.crownmelbourne.com.au.
About Passkey International, Inc.
Passkey (www.passkey.com) is the travel industry's leading hotel booking technology for meetings and events. The Company's cloud-based platform, GroupMAX, is used by thousands of hotels, destinations and meeting planners worldwide to manage the hotel accommodation process for events of every size. At the heart of GroupMAX is the ability for group guests to book their hotel rooms online in event-specific booking websites while enjoying multiple stay and upgrade options. With offices in the US, the UK and Singapore, the Passkey global network now includes over 90% of major US and UK Convention and Visitors Bureaus, as well as a wide range of hotels, casinos, resorts, meeting planners, corporations and meeting management companies.
Creating replica copies to tolerate a certain number of failures is easy, but very expensive at cloud-scale. Conventional RAID has lower overhead, but it is limited in the number of failures it can tolerate. And the management is like herding cats (overseeing capacity, rebuilds, migrations, and degraded performance). Download Slide Deck: ▸ Here In his general session at 18th Cloud Expo, Scott Cleland, Senior Director of Product Marketing for the HGST Cloud Infrastructure Business Unit, discusse...
Jun. 29, 2016 08:30 AM EDT Reads: 1,042
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
Jun. 29, 2016 08:30 AM EDT Reads: 1,156
What does it look like when you have access to cloud infrastructure and platform under the same roof? Let’s talk about the different layers of Technology as a Service: who cares, what runs where, and how does it all fit together. In his session at 18th Cloud Expo, Phil Jackson, Lead Technology Evangelist at SoftLayer, an IBM company, spoke about the picture being painted by IBM Cloud and how the tools being crafted can help fill the gaps in your IT infrastructure.
Jun. 29, 2016 08:15 AM EDT Reads: 910
SaaS companies can greatly expand revenue potential by pushing beyond their own borders. The challenge is how to do this without degrading service quality. In his session at 18th Cloud Expo, Adam Rogers, Managing Director at Anexia, discussed how IaaS providers with a global presence and both virtual and dedicated infrastructure can help companies expand their service footprint with low “go-to-market” costs.
Jun. 29, 2016 04:00 AM EDT Reads: 1,076
"delaPlex is a software development company. We do team-based outsourcing development," explained Mark Rivers, COO and Co-founder of delaPlex Software, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jun. 28, 2016 07:30 PM EDT Reads: 427
The U.S. Army Intelligence and Security Command (INSCOM) has awarded BAE Systems a five-year contract worth as much as $75 million to provide enhanced geospatial intelligence technical and analytical support. The award was issued under the INSCOM Global Intelligence indefinite delivery, indefinite quantity contract.
Jun. 28, 2016 07:15 PM EDT Reads: 411
IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effi...
Jun. 28, 2016 07:15 PM EDT Reads: 397
The IoT is changing the way enterprises conduct business. In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discussed how businesses can gain an edge over competitors by empowering consumers to take control through IoT. He cited examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He also highlighted how IoT can revitalize and restore outdated business models, making them profitable ...
Jun. 28, 2016 06:30 PM EDT Reads: 382
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Bradley Holt, Developer Advocate a...
Jun. 28, 2016 04:30 PM EDT Reads: 913
Predictive analytics tools monitor, report, and troubleshoot in order to make proactive decisions about the health, performance, and utilization of storage. Most enterprises combine cloud and on-premise storage, resulting in blended environments of physical, virtual, cloud, and other platforms, which justifies more sophisticated storage analytics. In his session at 18th Cloud Expo, Peter McCallum, Vice President of Datacenter Solutions at FalconStor, discussed using predictive analytics to mon...
Jun. 28, 2016 04:30 PM EDT Reads: 479
Dialogic has announced that ZVRS chose Dialogic® PowerMedia™ XMS software media server as part of its latest video relay and translation service offering. ZVRS uses Dialogic’s PowerMedia XMS technology to provide a robust solution that supports a broad range of legacy devices and any-to-any video capabilities with its flagship Z70 videophone. ZVRS selected Dialogic’s solution to facilitate a release of Z70 that met its stringent requirements for legacy device support (H.263 and H.264) with high...
Jun. 28, 2016 04:15 PM EDT Reads: 411
Your business relies on your applications and your employees to stay in business. Whether you develop apps or manage business critical apps that help fuel your business, what happens when users experience sluggish performance? You and all technical teams across the organization – application, network, operations, among others, as well as, those outside the organization, like ISPs and third-party providers – are called in to solve the problem.
Jun. 28, 2016 02:45 PM EDT Reads: 893
"SpeedyCloud's specialty lies in providing cloud services - we provide IaaS for Internet and enterprises companies," explained Hao Yu, CEO and co-founder of SpeedyCloud, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jun. 28, 2016 02:45 PM EDT Reads: 945
More and more companies are looking to microservices as an architectural pattern for breaking apart applications into more manageable pieces so that agile teams can deliver new features quicker and more effectively. What this pattern has done more than anything to date is spark organizational transformations, setting the foundation for future application development. In practice, however, there are a number of considerations to make that go beyond simply “build, ship, and run,” which changes ho...
Jun. 28, 2016 02:15 PM EDT Reads: 1,095
"Avere Systems is a hybrid cloud solution provider. We have customers that want to use cloud storage and we have customers that want to take advantage of cloud compute," explained Rebecca Thompson, VP of Marketing at Avere Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jun. 28, 2016 02:00 PM EDT Reads: 494
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to imp...
Jun. 28, 2016 01:00 PM EDT Reads: 841
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
Jun. 28, 2016 12:45 PM EDT Reads: 978
University of Colorado Athletics has selected FORTRUST, Colorado’s only Tier III Gold certified data center, as their official data center and colocation services provider, FORTRUST announced today. A nationally recognized and prominent collegiate athletics program, CU provides a high quality and comprehensive student-athlete experience. The program sponsors 17 varsity teams and in their history, the Colorado Buffaloes have collected an impressive 28 national championships. Maintaining uptime...
Jun. 28, 2016 12:00 PM EDT Reads: 649
It's easy to assume that your app will run on a fast and reliable network. The reality for your app's users, though, is often a slow, unreliable network with spotty coverage. What happens when the network doesn't work, or when the device is in airplane mode? You get unhappy, frustrated users. An offline-first app is an app that works, without error, when there is no network connection. In his session at 18th Cloud Expo, Bradley Holt, a Developer Advocate with IBM Cloud Data Services, discussed...
Jun. 28, 2016 12:00 PM EDT Reads: 956
Connected devices and the industrial internet are growing exponentially every year with Cisco expecting 50 billion devices to be in operation by 2020. In this period of growth, location-based insights are becoming invaluable to many businesses as they adopt new connected technologies. Knowing when and where these devices connect from is critical for a number of scenarios in supply chain management, disaster management, emergency response, M2M, location marketing and more. In his session at @Th...
Jun. 28, 2016 12:00 PM EDT Reads: 1,196