Welcome!

AJAX & REA Authors: Liz McMillan, Elizabeth White, David H Deans, Pat Romanski, Scott Hirsch

Blog Feed Post

Challenges with APM 1.0 products

I met several customers in the past few weeks who are evaluating Application Performance Management (APM) solution. They are facing a lot of challenges with their existing investments in old generation of APM solution. In this blog, I will outline some of the shortcomings with APM 1.0 tools that make them unfit for today’s applications.

What is APM 1.0

Customers have been managing application performance since early days of mainframe evolution. However, Application Performance Management as a discipline has gained popularity in the past decade.

 

Let me first introduce what I mean by APM 1.0. The enterprise applications and technologies such as Java have evolved in past two decades. The APM 1.0 tools were invented more than a decade back and they provided great benefits to resolve application issues that were prevalent with the early versions of Java and .NET technologies. However Java/.NET application servers have become mature and do not have those challenges any more. Also enterprise application architecture and technologies have changed drastically and the APM 1.0 tools have not kept up. The following figure shows the evolution of enterprise Java in the past 15 years and when APM 1.0 and APM 2.0 tools have started emerging.

 

image001.png

Following are few challenges with the APM 1.0 tools that you will run into when trying to manage your enterprise applications.

 

Challenge 1: Not enough focus on end-user or visibility for business critical transactions

 

The application owner and the application support team primarily cares about the user experience and service level delivered by their applications. APM 1.0 tools were primarily built to monitor applications from an application infrastructure perspective.

 

These tools lack the capabilities to monitor applications from real user perspective and help you isolate application issues whether it is caused by the network, load balancers, ADNs such as Akamai, or the application, database, etc. Some of these solutions were quick to add some basic end-user monitoring capabilities such as synthetic monitoring. However an application support personnel has to switch between multiple consoles and depend on manual correlation between end-user monitoring and application deep dive monitoring tools.

These tools do not allow you to track a real user request to the line of the code. That means you are blind-sighted when users are impacted and struggle to find what is causing the application failure.

 

Challenge 2: Built for Development and not suitable for production monitoring

APM 1.0 deep-dive monitoring tools were primarily built to diagnose issues during the application development lifecycle. These tools morphed into production deep-dive monitoring tools when the need arose for APM in production environments.  So, These tools were not optimized for production monitoring and hence require a lot of effort to tune for production.

 

First off, the complexities of agent installation and configuration hinder deployment in production environment.  Second, these tools usually require configuration changes every time new application code is rolled out.

 

Most damagingly, they have high overhead on application performance and do not scale beyond 100-150 application servers. This means that most customers use these in a test environment or enable deep-dive monitoring retroactively after an application failure -  assuming the problem will recur.

 

Finally, these tools do not provide operation friendly UIs and because they were originally built for developers.

 

Challenge 3: High Cost of Ownership

 

As I alluded earlier, the old generation APM tools are very complex to configure because these require application knowledge, manual instrumentation and complex agent deployment. Hence expensive consultants are required to deploy and configure and maintain these tools. These tools also have multiple consoles - adding to total cost of ownership. Some customers told me that they spend a lot of time managing these APM tools rather than being able to manage their applications.

 

Conclusion: A Poor fit for today’s applications

These tools were built more than a decade back, and have not evolved much although the application architecture, technologies and methodologies have gone though drastic changes.

 

Many of the customers whom I met were of the opinion that they spend more time managing the APM solution then managing their applications. If you use any of the APM 1.0 tools, and try to manage a modern application, you are likely in the same boat. Here are some customer expectations for a modern  APM solution:

  • It reduces your MTTR by quickly pinpointing business-critical issues with always-on, user-centric, deep application visibility
  • Non-Invasive solution that requires no changes to application code, does not require manual instrumentation and auto-discovers your transactions, frame works, etc
  • It provides Quick Time to Value and Ease of use with a single, integrated APM console
  • Purpose-built for cloud applications

 

APM 1.0 tools certainly cannot satisfy these needs.  In the next blog, I will discuss how an APM 2.0 solution like BMC Application Management addresses the challenges with APM 1.0 products and help you manage applications better thus improving customer satisfaction and resulting in better bottomline.

Read the original blog entry...

More Stories By Debu Panda

Debu Panda is a Director of Product Management at Oracle Corporation. He is lead author of the EJB 3 in Action (Manning Publications) and Middleware Management (Packt). He has more than 20 years of experience in the IT industry and has published numerous articles on enterprise Java technologies and has presented at many conferences. Debu maintains an active blog on enterprise Java at http://debupanda.blogspot.com.

@CloudExpo Stories
Compute virtualization has been transformational, yet security policy implementation and enforcement has lagged behind in agility and automation. There are a number of key considerations when implementing policy in private and hybrid clouds. In his session at 15th Cloud Expo, Holland Barry, VP of Technology at Catbird, will discuss the impact of this new paradigm and what organizations can do today to safely move to software-defined network and compute architectures, including: How normal ope...
Can we look to the paradigm of cloud computing from a completely different perspective? In his General Session at 15th Cloud Expo, Gundars Kulups, Sales Director at DEAC, will discuss what we can learn from our dining habits when choosing a cloud solution. Gundars Kulups is Sales Director at DEAC, full service data center operator. An IT expert, he specializes in European countries and has worked in the IT industry since 1992. He graduated from Riga Technical University (RTU) in Latvia and com...
SYS-CON Events announced today that SOA Software, an API management leader, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. SOA Software is a leading provider of API Management and SOA Governance products that equip business to deliver APIs and SOA together to drive their company to meet its business strategy quickly and effectively. SOA Software’s technology helps businesses to accel...
As cloud gives an opportunity to businesses to buy services externally - how is cloud impacting your customers? In his General Session at 15th Cloud Expo, Fabio Gori, Director of Worldwide Cloud Marketing at Cisco, will provide answers to big questions: Do you see hybrid cloud as where the world is going? What benefits does it bring? And how does Cisco connect all of these clouds? He will also tell us everything about Intercloud and Cisco investment on it.
SYS-CON Events announced today that TMCnet has been named “Media Sponsor” of SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Technology Marketing Corporation (TMC) is the world's leading business to business and integrated marketing media company, servicing niche markets within the communications and technology industries.
SYS-CON Events announced today that Aria Systems, the recurring revenue expert, has been named "Bronze Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Aria Systems helps leading businesses connect their customers with the products and services they love. Industry leaders like Pitney Bowes, Experian, AAA NCNU, VMware, HootSuite and many others choose Aria to power their recurring revenue bu...
SYS-CON Events announced today that Parasoft will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. For 27 years, Parasoft has researched and developed software solutions that help organizations deliver defect-free software efficiently. By integrating Development Testing, API/cloud/SOA/composite app testing, and service virtualization, we reduce the time, effort, and cost of delivering secur...
The Internet of Things (IoT) promises to evolve the way the world does business; however, understanding how to apply it to your company can be a mystery. Most people struggle with understanding the potential business uses or tend to get caught up in the technology, resulting in solutions that fail to meet even minimum business goals. In his session at Internet of @ThingsExpo, Jesse Shiah, CEO / President / Co-Founder of AgilePoint Inc., will show what is needed to leverage the IoT to transform...
SYS-CON Events announced today that Utimaco will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Utimaco is a leading manufacturer of hardware based security solutions that provide the root of trust to keep cryptographic keys safe, secure critical digital infrastructures and protect high value data assets. Only Utimaco delivers a general-purpose hardware security module (HSM) as a customiz...
One of the biggest challenges when developing connected devices is identifying user value and delivering it through successful user experiences. In his session at Internet of @ThingsExpo, Mike Kuniavsky, Principal Scientist, Innovation Services at PARC, will describe an IoT-specific approach to user experience design that combines approaches from interaction design, industrial design and service design to create experiences that go beyond simple connected gadgets to create lasting, multi-devic...
Until recently, many organizations required specialized departments to perform mapping and geospatial analysis, and they used Esri on-premise solutions for that work. In his session at 15th Cloud Expo, Dave Peters, author of the Esri Press book Building a GIS, System Architecture Design Strategies for Managers, will discuss how Esri has successfully included the cloud as a fully integrated SaaS expansion of the ArcGIS mapping platform. Organizations that have incorporated Esri cloud-based appl...
Dyn solutions are at the core of Internet Performance. Through traffic management, message management and performance assurance, Dyn is connecting people through the Internet and ensuring information gets where it needs to go, faster and more reliably than ever before. Founded in 2001 at WPI, Dyn’s global presence services more than four million enterprise, small business and personal customers.
Once the decision has been made to move part or all of a workload to the cloud, a methodology for selecting that workload needs to be established. How do you move to the cloud? What does the discovery, assessment and planning look like? What workloads make sense? Which cloud model makes sense for each workload? What are the considerations for how to select the right cloud model? And how does that fit in with the overall IT tranformation? In his session at 15th Cloud Expo, John Hatem, head of V...
IBM and Tencent Cloud signed a business cooperation memorandum to collaborate on providing public cloud with Software-as-a-Service solutions for industries. Both parties agreed to focus on emerging small and medium enterprises in the smarter cities and smarter healthcare industries as well as other fields. This will enable these industries to utilize mobile, cloud computing and big data tools to transform internal processes and operations, thus achieving cloud transformation in the era of mobili...
SimpleECM is the only platform to offer a powerful combination of enterprise content management (ECM) services, capture solutions, and third-party business services providing simplified integrations and workflow development for solution providers. SimpleECM is opening the market to businesses of all sizes by reinventing the delivery of ECM services. Our APIs make the development of ECM services simple with the use of familiar technologies for a frictionless integration directly into web applicat...
European data center operator DEAC is the largest in the Baltics. The activities are orientated to provide data center services and IT outsourcing on Eurasia and America scale in order to create the primary or backup or additional data center for customer in the EU, to protect its business and, most importantly, reduce costs up to 40% within 3-5 years. DEAC is an IT outsourcing services and solutions company whose highly experienced and qualified employees offer various groups of services and...
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at Internet of @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, will discuss how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money! Speaker Bio: ...
Samsung VP Jacopo Lenzi, who headed the company's recent SmartThings acquisition under the auspices of Samsung's Open Innovaction Center (OIC), answered a few questions we had about the deal. This interview was in conjunction with our interview with SmartThings CEO Alex Hawkinson. IoT Journal: SmartThings was developed in an open, standards-agnostic platform, and will now be part of Samsung's Open Innovation Center. Can you elaborate on your commitment to keep the platform open? Jacopo Lenzi: S...
The major cloud platforms defy a simple, side-by-side analysis. Each of the major IaaS public-cloud platforms offers their own unique strengths and functionality. Options for on-site private cloud are diverse as well, and must be designed and deployed while taking existing legacy architecture and infrastructure into account. Then the reality is that most enterprises are embarking on a hybrid cloud strategy and programs. In this Power Panel at 15th Cloud Expo, moderated by Ashar Baig, Research ...
Things are being built upon cloud foundations to transform organizations. This CEO Power Panel at 15th Cloud Expo, moderated by Roger Strukhoff, Cloud Expo and @ThingsExpo conference chair, will address the big issues involving these technologies and, more important, the results they will achieve. How important are public, private, and hybrid cloud to the enterprise? How does one define Big Data? And how is the IoT tying all this together?