Welcome!

AJAX & REA Authors: Ram Sonagara, Plutora Blog, Lori MacVittie, Elizabeth White, Pat Romanski

Related Topics: Cloud Expo, SOA & WOA, Virtualization, Search, AJAX & REA, Web 2.0, Security

Cloud Expo: Article

Beyond Intrusion Detection: Eight Best Practices for Cloud SIEM Deployment

Improving visibility across the enterprise

For all the right reasons, your company has been thinking about deploying SIEM…to create an alert system when those with less than good intentions come knocking; to remediate potential network threats; to comply with federal, state or industry regulations; and identify the risks and vulnerabilities throughout the enterprise IT infrastructure and architecture. If you maintain even a modest (SMB -> Fortune 1000) organization that has any online identity, SIEM should be the cornerstone of your asset protection strategy.

First and foremost, SIEM (and to a certain extent log management) is about visibility. Who is doing what and when on your network. It is as much about understanding the holistic landscape of your infrastructure as it is protecting proprietary assets. Without it, it’s akin to coaching the Big Game without any idea who is the opponent; or for that matter if you even have a starting left guard.

But fun metaphors aside, SIEM is a critical enterprise tool. And just like any enterprise solution, it requires forethought, vigilance and most importantly, a good game plan. And when deployed properly it can change your IT department from infrastructure-based, to information-centric. And as such you get to make better decisions, faster.

And with every technology there are best practices and pitfalls. In past articles I have spoken at length regarding the advantages of deploying and managing SIEM in the cloud. Many of these surround the affordability, manageability, control and capability of the solution. For many, security from the cloud is still an emerging concept. But for those who’ve already made the leap, they are reaping the significant benefits. But I want to move beyond the arguments of “going cloud” when deciding on security solutions. Today I want to focus on what happens next. How do you start collecting that ROI once a cloud-based security-as-a-service has been chosen?

The reason most enterprise deployments fail (on premise or cloud) can be typically traced to two causes: (1.) Lack of buy-in from the executive level or employee resistance to change, but more often the culprit is (2.) lack of vision or process. Too many companies jump in and apply a solution because they heard it was important or were sold a Porsche when all they needed was a family SUV. Of course one of the benefits of cloud-based security is the ability to "buy" the SUV and instantly scale up to that Porsche, if and when, the business need requires it (without touching CapEx budgets!)! But with that here are 8 best practices you should implement when moving forward with your cloud-based security initiative:

Best Practice #1: Identify your goals and match your scope to them. There are five questions you need to ask before moving forward with any deployment. 1. WHY do you need SIEM (compliance? user and/or partner expansion? BYOD? Breach detection?) HOW will SIEM be deployed to properly address these issues (what processes, functionality and capabilities are needed; which needs to be outsourced/replaced/improved) WHAT needs to be collected, analyzed and reported? HOW BIG does the deployment need to scale to accurately and cost effectively meet your specific business need? And WHERE is the information situated that should/must be monitored?

Best practice #2: Incremental usage. The quickest route to success is taking baby steps. The idea is to prove the concept and then expand the scope. To some this might be to start with log management and add  SIEM once you understand the requirements, commitment and volume. Now because security-as-a-service is so flexible and can ramp up or down instantly, an easy entry point might be to start with only those elements that fulfill compliance. The project might be overwhelming, but if you take it in bite-sized phases, you will find the victories come easier and the ROI is justified. When dealing with a cloud security deployment, it is easy to turn on the fire hose when only a garden hose is needed. But the beauty of a cloud deployment is the ease and flexibility of scaling. Again, another example of incremental usage would be either to apply SIEM against specific use case scenarios or possibly just migrate a division or a department or a function (as opposed to the entire enterprise).

Best Practice #3: Determine what IS and ISN’T a threat to your network. Returning to the fire hose metaphor, when deploying a SIEM initiative, it is very easy to get lost in a sea of data. It can be like trying to drink from that proverbial fire hose. The trick is to recognize what constitutes a true risk and eliminate false positives. And this requires some internal analysis to create a series of rules that sift out the white noise and differentiate “normal” traffic from suspicious activity. For instance, if there is an attempted access to your partner portal from Russia—is that normal? Do you even have a partner in Minsk? But even a simple filter isn’t quite enough. Risk is three dimensional and it can hide in plain sight. That’s why you continue to filter based on time of day, IP address, server, attempts, network availability and a myriad of other forensic qualifiers before the alert is grave enough to require immediate attention.

Best practice #4: Map response plans. Now that an incident gets your attention, what do you do? Do you launch an account investigation, suspend the user, deactivate a password, apply a  denial-of-service against the IP or a number of remediations based on the severity, vulnerability and identity of the transgressor. This goes back to workflow and process. Who is going to what to whom and how? SIEM is a process-reliant technology. You simply can’t flip a switch and say you’ve put up a magic forcefield around your network. Your response plan is your blueprint to closing the vulnerability gaps and ensuring compliance.

Best practice #5 Correlate data from multiple sources. The practice of situational awareness is what adds the muscle into a SIEM initiative. Like #4, it isn’t enough to plug in a solution and press “go.” Situational awareness takes into account a multitude of different endpoints, servers, data streams, assets and inventories, events and flows, from across the enterprise and puts information into context.  Context is the most important portion of risk assessment.  For example, a shark is a threat. However if that shark is 10 miles away, it is not a direct or immediate threat. Doesn't mean you're not vulnerable if that shark gets hungry. Having an engine that not only creates accurate perspective, but analyzes, understands and acts upon behaviors is key. And to do that a centralized SIEM engine needs the data from more than just a single source or single server.

Best Practice #6: Requires Real time monitoring 7/24/365. For many companies this is a challenge, but hackers don’t sleep. And although a great deal of SIEM and Log Management is automated, it still requires the vigilance of 24 hour monitoring. Trees might be falling in the forest, but if there is no one to see them, breaches occur, networks are compromised. I’ve witnessed plenty of IT departments that don’t have the resources. Again, this is a considerable advantage that security-as-s-service provides and allows you to sleep just a little better at night. Knowing that this one crucial element of your security is professionally addressed without additional staff or budget makes the cloud that much more valuable.

Best Practice #7 Remain calm! One thing we’ve noticed is that soon after the deployment of a SIEM/Log Management it seems there are alerts and issues you never dreamed about. Things are bound to look worse before they get better and it can seem overwhelming; kind of opening a Pandora’s Box of malware and botnets.  For the most part it is because you now know what you didn’t know before.  In some respect it is like looking at your hotel room comforter under black light and a microscope. But once you realize what you’re looking at and that much or the remediation can be automated, soon, (with a bit of fine tuning and normalizing correlation feeds) you will be measure that the anomalous events lessen and the alert prioritizations allow you to make timely and intelligent decisions.

Best practice #8: Evolution. Security is a moving target. You need to revisit you processes and workflows every few months to make sure you are up to date with compliance requirements, new users/access points and expanded or redefined workflows. This is more than recognizing the latest virus threats. New users access your network with regularity. New layers of regulations are added. There are new applications requiring monitoring. All in all, by giving your cloud-based SIEM and log management solutions the new and necessary data, your enterprise will be more secure than it was yesterday.

More Stories By Kevin Nikkhoo

With more than 32 years of experience in information technology, and an extensive and successful entrepreneurial background, Kevin Nikkhoo is the CEO of the dynamic security-as-a-service startup Cloud Access. CloudAccess is at the forefront of the latest evolution of IT asset protection--the cloud.

Kevin holds a Bachelor of Science in Computer Engineering from McGill University, Master of Computer Engineering at California State University, Los Angeles, and an MBA from the University of Southern California with emphasis in entrepreneurial studies.

@CloudExpo Stories
IoT is still a vague buzzword for many people. In his session at @ThingsExpo, Mike Kavis, Vice President & Principal Cloud Architect at Cloud Technology Partners, discussed the business value of IoT that goes far beyond the general public's perception that IoT is all about wearables and home consumer services. He also discussed how IoT is perceived by investors and how venture capitalist access this space. Other topics discussed were barriers to success, what is new, what is old, and what th...
Dale Kim is the Director of Industry Solutions at MapR. His background includes a variety of technical and management roles at information technology companies. While his experience includes work with relational databases, much of his career pertains to non-relational data in the areas of search, content management, and NoSQL, and includes senior roles in technical marketing, sales engineering, and support engineering. Dale holds an MBA from Santa Clara University, and a BA in Computer Science f...
The Internet of Things (IoT) is rapidly in the process of breaking from its heretofore relatively obscure enterprise applications (such as plant floor control and supply chain management) and going mainstream into the consumer space. More and more creative folks are interconnecting everyday products such as household items, mobile devices, appliances and cars, and unleashing new and imaginative scenarios. We are seeing a lot of excitement around applications in home automation, personal fitness,...
“The year of the cloud – we have no idea when it's really happening but we think it's happening now. For those technology providers like Zentera that are helping enterprises move to the cloud - it's been fun to watch," noted Mike Loftus, VP Product Management and Marketing at Zentera Systems, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The Industrial Internet revolution is now underway, enabled by connected machines and billions of devices that communicate and collaborate. The massive amounts of Big Data requiring real-time analysis is flooding legacy IT systems and giving way to cloud environments that can handle the unpredictable workloads. Yet many barriers remain until we can fully realize the opportunities and benefits from the convergence of machines and devices with Big Data and the cloud, including interoperability, ...
OneCloud Software has launched the OneCloud Partner Program. Responding to demand from prospective partners, the Program offers managed service providers (MSPs) and resellers the resources they need to grow their business with the OneCloud Recovery solution. OneCloud Recovery is an automated solution for disaster recovery/business continuity (DR/BC), which leverages Amazon Web Services as the disaster recovery site. “This is a tremendous opportunity with an innovative hybrid cloud-based DR pro...
"ElasticBox is an enterprise company that makes it very easy for developers and IT ops to collaborate to develop, build and deploy applications on any cloud - private, public or hybrid," stated Monish Sharma, VP of Customer Success at ElasticBox, in this SYS-CON.tv interview at DevOps Summit, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Cloud Technology Partners on Wednesday announced it has been recognized by the Modern Infrastructure Impact Awards as one of the Best Amazon Web Services (AWS) Consulting Partners. Selected by the editors of TechTarget's SearchDataCenter.com, and by votes from customers and strategic channel partners, the companies acknowledged by the Modern Infrastructure Impact Awards represent the top providers of cloud consulting services for AWS including application migration, application development, inf...
“We help people build clusters, in the classical sense of the cluster. We help people put a full stack on top of every single one of those machines. We do the full bare metal install," explained Greg Bruno, Vice President of Engineering and co-founder of StackIQ, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
"People are a lot more knowledgeable about APIs now. There are two types of people who work with APIs - IT people who want to use APIs for something internal and the product managers who want to do something outside APIs for people to connect to them," explained Roberto Medrano, Executive Vice President at SOA Software, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
"Blue Box has been around for 10-11 years, and last year we launched Blue Box Cloud. We like the term 'Private Cloud as a Service' because we think that embodies what we are launching as a product - it's a managed hosted private cloud," explained Giles Frith, Vice President of Customer Operations at Blue Box, in this SYS-CON.tv interview at DevOps Summit, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
In this demo at 15th Cloud Expo, John Meza, Product Engineer at Esri, showed how Esri products hook into Hadoop cluster to allow you to do spatial analysis on the spatial data within your cluster, and he demonstrated rendering from a data center with ArcGIS Pro, a new product that has a brand new rendering engine.
Performance is the intersection of power, agility, control, and choice. If you value performance, and more specifically consistent performance, you need to look beyond simple virtualized compute. Many factors need to be considered to create a truly performant environment. In his General Session at 15th Cloud Expo, Harold Hannon, Sr. Software Architect at SoftLayer, discussed how to take advantage of a multitude of compute options and platform features to make cloud the cornerstone of your onlin...
Software Defined Storage provides many benefits for customers including agility, flexibility, faster adoption of new technology and cost effectiveness. However, for IT organizations it can be challenging and complex to build your Enterprise Grade Storage from software. In his session at Cloud Expo, Paul Turner, CMO at Cloudian, looked at the new Original Design Manufacturer (ODM) market and how it is changing the storage world. Now Software Defined Storage companies can build Enterprise grade ...
IBM and Docker, Inc. have announced a strategic partnership that enables enterprises to more efficiently, quickly and cost effectively build and run the next generation of applications on the IBM Cloud and on prem via the Docker open platform for distributed applications. Enterprises can use the combination of IBM and Docker to create and manage a new generation of portable distributed applications that are rapidly composed of discrete interoperable Docker containers, have a dynamic lifecycle, a...
Hardware will never be more valuable than on the day it hits your loading dock. Each day new servers are not deployed to production the business is losing money. While Moore's Law is typically cited to explain the exponential density growth of chips, a critical consequence of this is rapid depreciation of servers. The hardware for clustered systems (e.g., Hadoop, OpenStack) tends to be significant capital expenses. In his session at Big Data Expo, Mason Katz, CTO and co-founder of StackIQ, disc...
SYS-CON Media announced that Splunk, a provider of the leading software platform for real-time Operational Intelligence, has launched an ad campaign on Big Data Journal. Splunk software and cloud services enable organizations to search, monitor, analyze and visualize machine-generated big data coming from websites, applications, servers, networks, sensors and mobile devices. The ads focus on delivering ROI - how improved uptime delivered $6M in annual ROI, improving customer operations by minin...
The move in recent years to cloud computing services and architectures has added significant pace to the application development and deployment environment. When enterprise IT can spin up large computing instances in just minutes, developers can also design and deploy in small time frames that were unimaginable a few years ago. The consequent move toward lean, agile, and fast development leads to the need for the development and operations sides to work very closely together. Thus, DevOps become...
The 4th International DevOps Summit, co-located with16th International Cloud Expo – being held June 9-11, 2015, at the Javits Center in New York City, NY – announces that its Call for Papers is now open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's large...