|By Kevin Nikkhoo||
|November 23, 2012 10:00 AM EST||
I just got off the phone with a friend of mine. His name is AJ and he was particularly grouchy. He had just spent the last 12 work hours scouring month-old machine logs so that he could compile a quarter-end audit that met his company’s compliance requirement. AJ is the Director of IT for what would be considered an SMB. It’s a modest home warranty related company that deals with homeowner end users, finance and loan offices, mortgage companies and manufacturers. It does roughly 15-20 million in business each year and employs about 60 direct employees and maybe 100 contracted agents. AJ has a staff of three other IT professionals, but given the workload, could easily double that headcount.
AJ is very proud of his jack-of-all-IT-trades status. He is proficient at writing code as he is virtually installing access on contractor home devices or planning strategic IT footprint expansion. And it's this proficiency that has been making him grumpy. Because he can work some sort of magic with just about any application, the bosses have him wear many different hats. In fact, one of his online IT forum handles is “The Maddest Hatter.” But it is this reliance on his tribal knowledge and multidisciplinary acumen that keep the C-Levels saying “that sounds like it’s right up AJ’s alley.” AJ’s biggest problem is that there are only 24 hours in a day and he can only prioritize so many projects that are interspersed with hair-on-fire emergencies.
Now when I called AJ, it was not to sell him anything, but to see if he wanted to play a round of golf this weekend. However, the conversation soon turned dark, as he said that he would probably be in the office all weekend catching up on the work he would have been doing if not for the pesky audits. I asked him if that were a regular happenstance, working through the weekend. He said it happened once or twice a month. If it wasn’t compliance, it was server repair, or backup tapes, or investigating why the website submission page transmits gobbledigook (his word, not mine).
“So what about your security policies?” I snuck in the question.
“What about them? Raul and Savino (his techs) usually take care of it-the provsioning, password stuff, whatever. I just step in when the feds come knocking and ask about compliance. Man PCI is just burying me.” (note...most of his company's users pay for service online using credit card--see last week's blog about PCI)
I sighed. “So you don’t know who’s accessing your network, if they’re friendlies. What they are looking at?”
“I know what you’re trying to do…you’re trying to sell me SIEM and Log Management. You know I’ve got it covered.”
“Do you? How secure are those home agents computers? Are they monitored by anything more than virus software? Do you know what sites they’re visiting, how open their networks are before they sign in an access your network? Heck are they using unsecured smartphones?”
“I know. I know. But I thought this call was about golf.”
“Just trying to help a buddy out.
I know from experience that too many SMBs do not enforce data security policies. Like AJ, they are spread too thin or don’t have the necessary budget to afford a holistic solution. Without these security controls they run the risk of losing data, stagnate employee (and agent) productivity, and open themselves up to a myriad of breaches, sabotages and carelessness. Any of which could bring their modest enterprise to a screeching halt.
For company’s like AJ’s, security-as-a-service is making more and more sense. It provides best of breed capabilities for a fraction of the cost. I told AJ that for what he pays currently in support and maintenance, I could provide an enterprise-class holistic solution-one that provides all the tools, plus 24/7 monitoring vigilance. And this is not to displace any person or process currently in house. They might have the expertise, but typically don’t have the bandwidth or the budget or the buy-in. Too many company’s like AJ’s do the bare minimum to maintain compliance, but that certainly leaves them vulnerable. In fact, the all the automated and outsourced functionalities can provide the breathing room to address not only business need and revenue generating priorities, but to allow a transformation from an infrastructure-based organization to a information-based one. AJ knows this and often crosses swords with the C-levels in that they need to upgrade security protocols because it is a matter of when (not if) a major security issue will occur and cost them not only dollars, but reputation as well.
Cloud-based security is not just a benefit for SMBs. The residual benefit of cloud security is that IT no longer has to be in the Identity Management business, but still reap all the benefits and efficiencies. No more time dedicated to resetting passwords or setting up role based access every time someone is hired, fired or moved. It doesn’t have to be in the log monitoring business, but still is effectively and securely protected from intrusion and attack with 24/7/365 monitoring. IT department is no longer a compiler of data, but a conduit of information and evaluator of compliance audits and reports that meet the various industry standards and government requirements.
The good news is AJ is slotting cloud security migration for his 2013 budget. So I just may let him win the next time we hit the links…but don’t tell him that!
The major cloud platforms defy a simple, side-by-side analysis. Each of the major IaaS public-cloud platforms offers their own unique strengths and functionality. Options for on-site private cloud are diverse as well, and must be designed and deployed while taking existing legacy architecture and infrastructure into account. Then the reality is that most enterprises are embarking on a hybrid cloud strategy and programs. In this Power Panel at 15th Cloud Expo (http://www.CloudComputingExpo.com...
Nov. 21, 2014 02:00 PM EST Reads: 822
Verizon Enterprise Solutions is simplifying the cloud-purchasing experience for its clients, with the launch of Verizon Cloud Marketplace, a key foundational component of the company's robust ecosystem of enterprise-class technologies. The online storefront will initially feature pre-built cloud-based services from AppDynamics, Hitachi Data Systems, Juniper Networks, PfSense and Tervela. Available globally to enterprises using Verizon Cloud, Verizon Cloud Marketplace provides a one-stop shop fo...
Nov. 21, 2014 02:00 PM EST Reads: 695
Technology is enabling a new approach to collecting and using data. This approach, commonly referred to as the "Internet of Things" (IoT), enables businesses to use real-time data from all sorts of things including machines, devices and sensors to make better decisions, improve customer service, and lower the risk in the creation of new revenue opportunities. In his General Session at Internet of @ThingsExpo, Dave Wagstaff, Vice President and Chief Architect at BSQUARE Corporation, discuss the ...
Nov. 21, 2014 02:00 PM EST Reads: 496
"BSQUARE is in the business of selling software solutions for smart connected devices. It's obvious that IoT has moved from being a technology to being a fundamental part of business, and in the last 18 months people have said let's figure out how to do it and let's put some focus on it, " explained Dave Wagstaff, VP & Chief Architect, at BSQUARE Corporation, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Nov. 21, 2014 02:00 PM EST Reads: 436
The 4th International DevOps Summit, co-located with16th International Cloud Expo – being held June 9-11, 2015, at the Javits Center in New York City, NY – announces that its Call for Papers is now open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's large...
Nov. 21, 2014 02:00 PM EST Reads: 122
Software-driven innovation is becoming a primary approach to how businesses create and deliver new value to customers. A survey of 400 business and IT executives by the IBM Institute for Business Value showed businesses that are more effective at software delivery are also more profitable than their peers nearly 70 percent of the time (1). DevOps provides a way for businesses to remain competitive, applying lean and agile principles to software development to speed the delivery of software that ...
Nov. 20, 2014 11:45 PM EST Reads: 1,236
"Our premise is Docker is not enough. That's not a bad thing - we actually love Docker. At ActiveState all our products are based on open source technology and Docker is an up-and-coming piece of open source technology," explained Bart Copeland, President & CEO of ActiveState Software, in this SYS-CON.tv interview at DevOps Summit at Cloud Expo®, held Nov 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Nov. 20, 2014 10:30 PM EST Reads: 1,141
DevOps Summit 2015 New York, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete...
Nov. 20, 2014 09:00 PM EST Reads: 1,332
What do a firewall and a fortress have in common? They are no longer strong enough to protect the valuables housed inside. Like the walls of an old fortress, the cracks in the firewall are allowing the bad guys to slip in - unannounced and unnoticed. By the time these thieves get in, the damage is already done and the network is already compromised. Intellectual property is easily slipped out the back door leaving no trace of forced entry. If we want to reign in on these cybercriminals, it's hig...
Nov. 20, 2014 07:00 PM EST Reads: 1,082
Infor has announced a new feature Infor CloudSuite™ Aerospace & Defense (A&D) to aid compliance with International Traffic in Arms Regulations (ITAR). The ITAR function will serve as a complementary function for new or existing Infor CloudSuite A&D customers, to facilitate compliance for Infor customers that are creating a US defense article or performing a US defense service and wish to benefit from cloud-services. The ITAR regulation serves to manage handling and access requirements for dat...
Nov. 20, 2014 07:00 PM EST Reads: 1,229
Bit6 today issued a challenge to the technology community implementing Web Real Time Communication (WebRTC). To leap beyond WebRTC’s significant limitations and fully leverage its underlying value to accelerate innovation, application developers need to consider the entire communications ecosystem.
Nov. 20, 2014 04:45 PM EST Reads: 854
The 3rd International @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to th...
Nov. 20, 2014 01:00 PM EST Reads: 1,384
The Internet of Things is not new. Historically, smart businesses have used its basic concept of leveraging data to drive better decision making and have capitalized on those insights to realize additional revenue opportunities. So, what has changed to make the Internet of Things one of the hottest topics in tech? In his session at @ThingsExpo, Chris Gray, Director, Embedded and Internet of Things, discussed the underlying factors that are driving the economics of intelligent systems. Discover ...
Nov. 20, 2014 12:30 PM EST Reads: 1,652
Cochlear Limited, the global leader in implantable hearing solutions, has selected AppZero for easy migration of its Microsoft Windows Server 2003 applications, a major priority for IT organizations before Microsoft ends support on July 14, 2015. AppZero software enables server application migration from old operating systems to new platforms or clouds and has been proven to be ten times faster, more reliable and efficient than alternative approaches.
Nov. 20, 2014 10:24 AM EST Reads: 655
Fundamentally, SDN is still mostly about network plumbing. While plumbing may be useful to tinker with, what you can do with your plumbing is far more intriguing. A rigid interpretation of SDN confines it to Layers 2 and 3, and that's reasonable. But SDN opens opportunities for novel constructions in Layers 4 to 7 that solve real operational problems in data centers. "Data center," in fact, might become anachronistic - data is everywhere, constantly on the move, seemingly always overflowing. Net...
Nov. 20, 2014 07:30 AM EST Reads: 1,228
SYS-CON Media announced today the IBM, which offers the world’s deepest portfolio of technologies and expertise that are transforming the future of work, has launched ad campaigns on SYS-CON’s numerous online magazines such as Cloud Computing Journal, DevOps Journal, Virtualization Journal, and IoT Journal. IBM's campaigns focus on application testing, improving application development processes, common challenges in testing composite applications, continuous testing as part of the DevOps lifec...
Nov. 19, 2014 08:15 PM EST Reads: 1,435
To manage complex web services with lots of calls to the cloud, many businesses have invested in Application Performance Management (APM) and Network Performance Management (NPM) tools. Together APM and NPM tools are essential aids in improving a business's infrastructure required to support an effective web experience... but they are missing a critical component - Internet visibility. Internet connectivity has always played a role in customer access to web presence, but in the past few years u...
Nov. 19, 2014 02:03 PM EST Reads: 779
In her General Session at 15th Cloud Expo, Anne Plese, Senior Consultant, Cloud Product Marketing, at Verizon Enterprise, focused on finding the right mix of renting vs. buying Oracle capacity to scale to meet business demands, and offer validated Oracle database TCO models for Oracle development and testing environments. Anne Plese is a marketing and technology enthusiast/realist with over 19+ years in high tech. At Verizon Enterprise, she focuses on driving growth for the Verizon Cloud platfo...
Nov. 18, 2014 11:00 PM EST Reads: 1,779
As cloud gives an opportunity to businesses to buy services externally – how is cloud impacting your customers? In his General Session at 15th Cloud Expo, Fabio Gori, Director of Worldwide Cloud Marketing at Cisco, provided answers to big questions: Do you see hybrid cloud as where the world is going? What benefits does it bring? And how does Cisco connect all of these clouds? He also discussed Intercloud and Cisco’s investment on it.
Nov. 18, 2014 09:00 PM EST Reads: 1,424