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Major League Baseball’s Texas Rangers Improves a Range of HR Operational Efficiencies with Ultimate Software’s UltiPro

Ultimate Software (Nasdaq: ULTI), a leading cloud provider of people management solutions, announced today that the Texas Rangers Baseball, LLC, a 2,000-employee professional baseball team based in Arlington, Texas, has significantly improved hiring efficiencies; streamlined multiple HR business processes, including onboarding and time management; and can better manage and forecast human capital expenses with UltiPro.

Prior to using UltiPro for talent acquisition, the Texas Rangers organized multiple job fairs to fill seasonal vacancies. Every spring, the HR team faced numerous challenges in quickly identifying and hiring approximately 1,200 individuals in a range of roles, including security, parking, and customer service representatives. For each fair, hundreds of individuals would wait in line to submit applications, be interviewed, and complete necessary screenings.

Because UltiPro has streamlined the talent acquisition process for the Rangers, the number and duration of fairs has been cut dramatically. According to Machelle Noel, finance systems analyst at the Texas Rangers, UltiPro has enabled the HR and payroll teams to improve their seasonal hiring, automate manual processes, and provide better service to candidates interested in working for the Texas Rangers.

“Now with UltiPro Recruitment, applicants are completing forms online, and we are reducing paper usage and improving the accuracy of hiring information. We set up the applicant interviews through email with UltiPro’s scheduling tools and only invited those to the fair who were the most qualified based on the screening questions completed. By cutting paper, decreasing the number of individuals interviewed, and reducing the amount of applicants required to complete costly pre-employment verifications, we are achieving a range of hard- and soft-cost savings associated with hiring as well as providing a high-quality experience for candidates,” said Noel. “Everyone raved about how much more smoothly our Spring 2012 hiring process was by using UltiPro.”

Once candidates are hired at the Texas Rangers, their information is moved into UltiPro for payroll — without HR or payroll teams having to go through duplicate data entry. Employees can easily log in to UltiPro to finalize the onboarding process online, review employment documents, and quickly and efficiently complete required forms. UltiPro streamlines the onboarding process — helping the Texas Rangers manage its fluctuating workforce more easily and with fewer resources and less expenditures.

“UltiPro is especially helpful to us because every year we scale in size, and now this transition is easier for everyone,” said Noel. “We can quickly hire and re-hire employees and then get them started on becoming immediately productive — all without having to attend unnecessary meetings, print booklets, or mail piles of paper.”

UltiPro has also dramatically transformed the time management process for the Texas Rangers. Now, supervisors have the ability to manage and post schedules online, which enables employees to view and verify their schedules and hours, streamlining the communication process.

“Previously, managing time and attendance was much more difficult. For example, we had to ask our employees to wait and then clock in right before their shift because the system would start paying them upon clocking in rather than for their actual scheduled work hours. Employees had to line up and wait, and the organization was still paying for some time that wasn’t really spent working,” said Noel. “Now with UltiPro, employees and managers verify their hours so if they had to arrive early or stay late, hours can be adjusted easily before the payroll is submitted. The gray areas and unnecessary costs have been removed from the budget.”

From a planning and budgeting perspective, Noel reports that departments are better able to forecast and manage HR and payroll expenses. She believes that Ultimate’s focus on the HR industry has helped the company create a solid solution to support her, the Texas Rangers’ employees, and the overall organization.

“It’s so important to us that Ultimate Software is focused solely on human resources and payroll because all of its research and development efforts are devoted to UltiPro, rather than divided between systems that serve multiple parts of the business,” said Noel. “Ultimate’s dedication to HCM shows in its products and services. Overall, the efficiencies and improvements we have seen with UltiPro have just been a wow experience for our organization.”

“Professional sports organizations have unique business needs, especially when it comes to overseeing their people-related processes. Complexities include effectively managing a fluctuating, diverse workforce; handling complex multi-state taxation and payroll requirements; and streamlining the scope of HR operations,” said Greg Swick, chief sales officer at Ultimate Software. “UltiPro provides flexible and powerful technology with comprehensive HCM functionality that can adapt to ever-changing business needs. We’re very pleased to add the Texas Rangers to our growing roster of professional sports organizations that have experienced significant business improvements with UltiPro.”

About Ultimate Software

Ultimate is a leading SaaS provider of people management solutions, with more than 8 million people records in the cloud. Built on the belief that people are the most important ingredient of any business, Ultimate's award-winning UltiPro delivers HR, payroll, and talent management solutions that seamlessly connect people with the information and resources they need to work more effectively. Founded in 1990, the company is headquartered in Weston, Florida, and has more than 1,600 professionals focused on developing the highest quality solutions and services. In 2012, Ultimate was ranked #25 on FORTUNE'S “100 Best Companies to Work For” list. Ultimate has more than 2,300 customers with employees in 115 countries, including Adobe Systems Incorporated, Culligan International, Major League Baseball, The New York Yankees Baseball Team, Pep Boys, and Texas Roadhouse. More information on Ultimate's products and services for people management can be found at

UltiPro is a registered trademark of The Ultimate Software Group, Inc. All other trademarks referenced are the property of their respective owners.

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