Welcome!

Machine Learning Authors: Carmen Gonzalez, Yeshim Deniz, Elizabeth White, Liz McMillan, Pat Romanski

Related Topics: Microservices Expo, Java IoT, ColdFusion, Containers Expo Blog, Machine Learning , Apache

Microservices Expo: Article

Hunting Down the “Herbies” In Your House

Applying the Theory of Constraints to the Management of IT

Recently some colleagues and I were discussing applications of the Theory of Constraints to various process and financial management scenarios.  In our current  economic environment in which organizations are constantly being pushed to new expectations of efficiency, the effective use of all available resources is absolutely critical to the success of an organization.  As we were considering some of the themes from Eli Goldratt’s classic business novel “The Goal” (right around the first anniversary of the author’s passing, coincidentally), I began to see the applicability of Goldratt’s work to the management of enterprise information technology much more clearly.  Although the focus of Goldratt’s seminal novel is primarily targeted at manufacturing, the discussion got me thinking about how well IT professionals embrace similar concepts to focus on eliminating bottlenecks in heterogenous systems and monitoring the various functional components of an application, solution, or environment.

For those unfamiliar with the book, it is the tale of a manufacturing manager who is assigned the dubious honor of fixing persistent production problems at his factory.  In a style that was very unique at the time of publication (1984), Goldratt provides instruction on the Theory of Constraints and methods for dealing with process problems by telling a story rather than rote or more traditional step by step instruction.  One of the core lessons of “The Goal” is provided via a boy in the protagonist’s scout troop named Herbie.  While out on a wilderness hike with the troop, our hero is constantly frustrated by the fact that the scouts seem to have a total and complete inability to stay together.  As the chaperone in charge of ensuring that these young men all come out of the woods safe and sound, he is understandably annoyed.  He eventually notices that Herbie, whose physical condition is less than optimal compared to his peers, is the bottleneck.  Herbie is always bringing up the rear and slowing down the entire troop.  Our hero attempts various methods such as lightening Herbie’s pack, but ultimately discovers that the optimal way to keep the troop together is to let Herbie be the leader leader of the hike.  This ensures that no one will ever hike faster than Herbie and that the group will stay together.  And therein lies one of the core tenets - the slowest activity in any process is the biggest determinant of the overall process cycle time.  Or, the total length of time required to execute any multi step process is most impacted by the length of time required to execute the longest-running task.  This observation is the spark that inspires our hero to analyze the activities in his manufacturing process flows, identify the bottlenecks, and work to optimize and eliminate them with the help of those who actually perform the work.  As the operations at his factory improve, he also fixes his marriage and becomes a better father, but such are the elements of drama (hence the “business novel”) and the side benefits of enjoying one’s vocation.

So what do out of shape scouts and manufacturing process flows have to do with the implementation of enterprise class information technology solutions?  I recall back in the 90s as the middleware market was being developed that there was a great deal of focus on speeds and feeds when comparing message oriented middleware (MOM) software solutions.  The competitive focus was on which solution provider could move message payloads from point A to point B (across networks and operating system platforms) the fastest.  As this technology was the foundation for many business process automation solutions upon which hybrid applications could be built by serializing cross platform components of executable business logic, the point seemed to be that the technology that delivered message payloads fastest would also enable the overall process to execute the fastest.  By extension, this speed of execution would provide a competitive advantage for one’s business.  Those implementing these sorts of solutions quickly realized that if the applications that were processing the messages were inefficiently written or being hosted on inadequate computing platforms, the speed at which the information was delivered to the participant applications made no difference.  This is because the overall process execution time was always determined by the business software applications that were providing actual business function at the endpoints rather than the speed at which the information could be delivered to those endpoint applications.  This is true with humans as well of course, because one cannot process information faster by simply DVRing their favorite news channel and watching it at 2x the speed.


Fast forward to the 21st century and we still see similar issues and impressions that have to be addressed.  According to Jake Gibson, VP of Customer Operations at LightEdge Solutions, “We often see situations in which there are requests for networking speeds that far surpass the performance of the business applications.  This enables us to have additional conversations about true performance requirements in the context of customers’ businesses and provide more appropriate solutions.”

 

Like any business process or heterogenous system, IT solutions have their share of potential bottlenecks and optimization opportunities.  When we take into account the complexity of our networks, storage systems, and computing hardware and combine it with the configuration and tuning options available in the operating systems, database management systems, application servers, and integration middleware, we can truly develop an appreciation for the depth of infrastructure skills required of the modern IT professional.  Add to that the specialized processors, business applications (both custom written and those supported by vendors), and other specialized capabilities such as business process management and analytics that are hosted by the  computing infrastructure and the many challenges that can arise with performance issues start to become apparent.  And don’t forget the need to securely deliver a great deal of functionality to customers and employees via mobile devices that are not located within the corporation’s facilities...

 

IT professionals will find bottlenecks and performance issues such as these easier to address as the burgeoning market for workload optimized and expert integrated systems develops.  Pre-configured hardware and software solutions that have been tuned and optimized for specific business requirements, applications, and workload characteristics will eliminate much of the guesswork and troubleshooting required to squeeze additional performance out of solutions.  Some of these solutions are available today from leading enterprise-class solution providers and many more will be released in the near future.  Additionally, as more solution providers expand the capabilities that can be provided to enterprise customers via cloud computing technologies, some of the burden will be shifted to the providers themselves.

 

The vast majority of the time all of the components in today’s complex information systems function quite well together and the business gets value out of its investment in information technology.  But full optimization of the modern IT environment, or the “hunting of the Herbies” when performance issues do arise, requires coordinated and proactive monitoring of the environment and an in-depth understanding of the overall systems architecture.  And that requires investment in the IT professionals who bring it all together for the business.

More Stories By Douglas Allen

Douglas W. Allen is a husband and father from Des Moines, IA and the owner of the winningtechnicalsales.com blog, dedicated to the sales engineering profession. As a technical sales manager at IBM, his team is dedicated to helping customers design and deploy enterprise-class business technology solutions that enable those customers to make money, save money, or mitigate risk. He is currently on a campaign to convince the world that the past, present, and future of rock and roll recently came out of New Jersey in the form of The Gaslight Anthem. He can be reached at www.linkedin.com/in/douglaswallen.

@CloudExpo Stories
WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web communications world. The 6th WebRTC Summit continues our tradition of delivering the latest and greatest presentations within the world of WebRTC. Topics include voice calling, video chat, P2P file sharing, and use cases that have already leveraged the power and convenience of WebRTC.
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From ...
With 10 simultaneous tracks, keynotes, general sessions and targeted breakout classes, Cloud Expo and @ThingsExpo are two of the most important technology events of the year. Since its launch over eight years ago, Cloud Expo and @ThingsExpo have presented a rock star faculty as well as showcased hundreds of sponsors and exhibitors! In this blog post, I provide 7 tips on how, as part of our world-class faculty, you can deliver one of the most popular sessions at our events. But before reading the...
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
"Storage is growing. All of IDC's estimates say that unstructured data is now 80% of the world's data. We provide storage systems that can actually deal with that scale of data - software-defined storage systems," stated Paul Turner, Chief Product and Marketing Officer at Cloudian, in this SYS-CON.tv interview at 17th Cloud Expo, held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA.
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, discussed the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They also reviewed two "free infrastructure" pr...
Cloud Expo, Inc. has announced today that Aruna Ravichandran, vice president of DevOps Product and Solutions Marketing at CA Technologies, has been named co-conference chair of DevOps at Cloud Expo 2017. The @DevOpsSummit at Cloud Expo New York will take place on June 6-8, 2017, at the Javits Center in New York City, New York, and @DevOpsSummit at Cloud Expo Silicon Valley will take place Oct. 31-Nov. 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Have you ever noticed how some IT people seem to lead successful, rewarding, and satisfying lives and careers, while others struggle? IT author and speaker Don Crawley uncovered the five principles that successful IT people use to build satisfying lives and careers and he shares them in this fast-paced, thought-provoking webinar. You'll learn the importance of striking a balance with technical skills and people skills, challenge your pre-existing ideas about IT customer service, and gain new in...
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
SYS-CON Events announced today that Hitrons Solutions will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Hitrons Solutions Inc. is distributor in the North American market for unique products and services of small and medium-size businesses, including cloud services and solutions, SEO marketing platforms, and mobile applications.
@DevOpsSummit at Cloud taking place June 6-8, 2017, at Javits Center, New York City, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long developm...
DevOps and microservices are permeating software engineering teams broadly, whether these teams are in pure software shops but happen to run a business, such Uber and Airbnb, or in companies that rely heavily on software to run more traditional business, such as financial firms or high-end manufacturers. Microservices and DevOps have created software development and therefore business speed and agility benefits, but they have also created problems; specifically, they have created software securi...
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business. Though, IoT is far more complex than most firms expected with a majority of IoT projects having failed. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, Chief IoTologist at Wipro, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology portfolios and business models to adopt and leverage IoT. He will delve in...
In his session at @ThingsExpo, Steve Wilkes, CTO and founder of Striim, will delve into four enterprise-scale, business-critical case studies where streaming analytics serves as the key to enabling real-time data integration and right-time insights in hybrid cloud, IoT, and fog computing environments. As part of this discussion, he will also present a demo based on its partnership with Fujitsu, highlighting their technologies in a healthcare IoT use-case. The demo showcases the tracking of patie...
In today's enterprise, digital transformation represents organizational change even more so than technology change, as customer preferences and behavior drive end-to-end transformation across lines of business as well as IT. To capitalize on the ubiquitous disruption driving this transformation, companies must be able to innovate at an increasingly rapid pace. Traditional approaches for driving innovation are now woefully inadequate for keeping up with the breadth of disruption and change facing...
SYS-CON Events announced today that Outlyer, a monitoring service for DevOps and operations teams, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Outlyer is a monitoring service for DevOps and Operations teams running Cloud, SaaS, Microservices and IoT deployments. Designed for today's dynamic environments that need beyond cloud-scale monitoring, we make monitoring effortless so you...
Cloud Expo, Inc. has announced today that Andi Mann and Aruna Ravichandran have been named Co-Chairs of @DevOpsSummit at Cloud Expo 2017. The @DevOpsSummit at Cloud Expo New York will take place on June 6-8, 2017, at the Javits Center in New York City, New York, and @DevOpsSummit at Cloud Expo Silicon Valley will take place Oct. 31-Nov. 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Stratoscale, the software company developing the next generation data center operating system, exhibited at SYS-CON's 18th International Cloud Expo®, which took place at the Javits Center in New York City, NY, in June 2016.Stratoscale is revolutionizing the data center with a zero-to-cloud-in-minutes solution. With Stratoscale’s hardware-agnostic, Software Defined Data Center (SDDC) solution to store everything, run anything and scale everywhere, IT is empowered to take control of their data ce...
Addteq is one of the top 10 Platinum Atlassian Experts who specialize in DevOps, custom and continuous integration, automation, plugin development, and consulting for midsize and global firms. Addteq firmly believes that automation is essential for successful software releases. Addteq centers its products and services around this fundamentally unique approach to delivering complete software release management solutions. With a combination of Addteq's services and our extensive list of partners,...