Machine Learning Authors: Zakia Bouachraoui, Liz McMillan, Roger Strukhoff, Pat Romanski, Carmen Gonzalez

News Feed Item

Syniverse to Deliver Comprehensive Roaming, Messaging and Network Solutions to BTC

Syniverse today announced a multi-year contract that makes it the preferred roaming, messaging, network and real-time intelligence solutions provider for The Bahamas Telecommunications Company (BTC). The numerous new service additions – many of which are significant competitive takeaways for Syniverse – and renewal of existing services will strengthen BTC’s quality of service, enhance operational efficiencies and speed problem resolution to improve quality of experience for both BTC’s subscribers and the millions of inbound roamers who visit the Bahamas each year.

“At BTC, we are constantly exploring new ways to enhance the mobile experience for our end users rather than managing the endless complexities that arise from having a multitude of vendor relationships,” said Geoff Houston, Chief Executive Officer, BTC. “Syniverse brings the best of both worlds – providing the in-region expertise and solutions to optimize the experience of our subscribers and inbound roamers while also serving as a preferred provider for so many of our mobile support needs, allowing us to remain focused on our top priority: our customers.”

In addition to many of Syniverse’s cornerstone roaming and messaging services, including data and financial clearing, signaling, and SMS and MMS interoperability, BTC will adopt a number of the company’s advanced real-time intelligence and next-generation network capabilities.

Using a suite of real-time intelligence solutions from Syniverse, BTC will be able to proactively identify and solve problems such as network outages before the user experience is impacted via VisProactive, a service that reveals a 360-degree view of the mobile subscriber’s roaming experience. The operator also will utilize RoamMonitor to deliver real-time alerting and rating capabilities that alert subscribers as they use data services at home and while roaming and reduce the amount of uncollectable data roaming bills for BTC.

These multiple services will be provided over a single connection to the Syniverse IP Packet eXchange (IPX) network, a robust backbone that provides enhanced capabilities and efficiency today while paving the way for a seamless move to LTE/4G and beyond.

“BTC is taking full advantage of Syniverse’s breadth of solutions to meet and anticipate customer demands today and well into the future while also realizing the efficiencies of a single source for advanced mobile solutions,” said Pablo Mlikota, Senior Vice President, Caribbean and Latin America, Syniverse. “We are pleased to expand our relationship with this forward-looking operator, building upon our long history of serving operators in the Caribbean and throughout Latin America. As a result, we now make mobile work for 95 percent of mobile subscribers in the region.”

About Syniverse

Syniverse makes mobile work for more than 900 mobile operators, cable and Internet providers, and enterprises in over 160 countries. With unmatched expertise and more than 20 years simplifying the complexities of roaming, messaging and networking, Syniverse serves as the force at the center of the mobile communications universe, keeping people connected today and forging new connections for tomorrow. Nobody knows mobile like Syniverse. For more information, visit www.syniverse.com, follow Syniverse on Twitter or find Syniverse on Facebook.

About BTC

The Bahamas Telecommunications Company (BTC) is the leading telecoms operator in The Bahamas. We are jointly owned by Cable & Wireless Communications (51%) and the Government of The Bahamas (49%). Cable & Wireless Communications has both management and Board control.

We are the exclusive mobile operator in The Bahamas, as well as a leading provider of fixed-line, broadband services, enterprise and carrier services.

We are a significant investor into the Bahamian community, supporting organisations such as the Bahamas Association of Athletics Associations (BAAA) and organising events such as the annual BTC Blood Drive and BTC Starmaker contest.

For more information, please visit: http://www.btcbahamas.com.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

CloudEXPO Stories
The platform combines the strengths of Singtel's extensive, intelligent network capabilities with Microsoft's cloud expertise to create a unique solution that sets new standards for IoT applications," said Mr Diomedes Kastanis, Head of IoT at Singtel. "Our solution provides speed, transparency and flexibility, paving the way for a more pervasive use of IoT to accelerate enterprises' digitalisation efforts. AI-powered intelligent connectivity over Microsoft Azure will be the fastest connected path for IoT innovators to scale globally, and the smartest path to cross-device synergy in an instrumented, connected world.
There are many examples of disruption in consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? AISERA helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AI-driven IT / HR / Cloud / Customer Support and Operations solution.
ScaleMP is presenting at CloudEXPO 2019, held June 24-26 in Santa Clara, and we’d love to see you there. At the conference, we’ll demonstrate how ScaleMP is solving one of the most vexing challenges for cloud — memory cost and limit of scale — and how our innovative vSMP MemoryONE solution provides affordable larger server memory for the private and public cloud. Please visit us at Booth No. 519 to connect with our experts and learn more about vSMP MemoryONE and how it is already serving some of the world’s largest data centers. Click here to schedule a meeting with our experts and executives.
Darktrace is the world's leading AI company for cyber security. Created by mathematicians from the University of Cambridge, Darktrace's Enterprise Immune System is the first non-consumer application of machine learning to work at scale, across all network types, from physical, virtualized, and cloud, through to IoT and industrial control systems. Installed as a self-configuring cyber defense platform, Darktrace continuously learns what is ‘normal' for all devices and users, updating its understanding as the environment changes.
Codete accelerates their clients growth through technological expertise and experience. Codite team works with organizations to meet the challenges that digitalization presents. Their clients include digital start-ups as well as established enterprises in the IT industry. To stay competitive in a highly innovative IT industry, strong R&D departments and bold spin-off initiatives is a must. Codete Data Science and Software Architects teams help corporate clients to stay up to date with the modern business digitalization solutions. Achieve up to 50% early-stage technological process development cost cutdown with science and R&D-driven investment strategy with Codete's support.