i have been waiting for service and the 3rd replacement printer yet again it has not appeared after definetly promising it would be delivered. I am dying of throat cancer and have a very short time left and I am trying to send images etc to my sons (in the UK) before I die so they will have something of their fathers history. yet for over a month I have had computer parts replaced and printer whhic do not do what they claim or break down. I would like the email address. i am sending "Don't buy Dell" and a series of email stories on DELL and it's poor service to groups of more than 10,000 members and will continue as will to newspapers and on every contact I have. I would appreciate an early response before I die although I know that is unlikely from a company that lies so easily